Royal Solaris Cancun - All Inclusive

4.0 star property
All-inclusive beachfront property with outdoor pool, near Delfines Beach

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Photo gallery for Royal Solaris Cancun - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Aerial view
Reception
Deluxe Room, Jetted Tub, Ocean View
Deluxe Room, Ocean View

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Free children's club
  • Fitness center
  • Beach towels
  • Children's pool
  • Swim-up bar
  • 24-hour room service
  • Spa services
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The current price is CA $279
CA $355 total
includes taxes & fees
Apr 7 - Apr 8

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Room, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Jetted Tub, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Romance Package, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Renovated in 2020
Blackout drapes/curtains
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Lagoon Room

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Renovated in 2020
Blackout drapes/curtains
Private bathroom
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Quadruple Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

Room Superior With Lake View

  • Lake view
  • Sleeps 4
  • 2 Full Bed(s) and 1 Queen Bed(s)

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)
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About the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 13 min walk - 1.1 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.2 km
  • Delfines Beach - 16 min walk - 1.4 km
  • Maya Museum of Cancun - 3 min drive - 3.2 km
  • Aquaworld - 5 min drive - 5.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬9 min walk
  • ‪Sun Palace - ‬9 min walk
  • ‪Km 19.5 - ‬14 min walk
  • ‪Bogavante Restaurant - ‬2 min walk
  • ‪Navios - ‬14 min walk

About this property

Royal Solaris Cancun - All Inclusive

Royal Solaris Cancun - All Inclusive is a great choice for your beach stay in Cancun, putting you near activities like scuba diving, surfing/body boarding, and parasailing. Guests in the mood for pampering can indulge in deep-tissue massages, facials, and hydrotherapy, and the outdoor pool provides a splash of fun. Las Fuentes, one of 3 restaurants, serves breakfast. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club, and a fitness center. Fellow travelers say great things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 299 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The property charges 5 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property does not allow early check-in.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Lifeguard on site

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Shopping
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • Credit card charges are subject to an extra charge of 5 percent

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

Also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Frequently asked questions

Does Royal Solaris Cancun - All Inclusive offer free cancellation for a full refund?

Yes, Royal Solaris Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Royal Solaris Cancun - All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Royal Solaris Cancun - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Royal Solaris Cancun - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Royal Solaris Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.

Is there an onsite casino at Royal Solaris Cancun - All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (21-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.

What is there to do at Royal Solaris Cancun - All Inclusive and nearby?

Have fun with activities like boat tours, scuba diving, and body boarding, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and yoga. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include 2 bars and a fitness center. Royal Solaris Cancun - All Inclusive also has spa services and a garden.

Are there restaurants at or near Royal Solaris Cancun - All Inclusive?

Yes, there are 3 onsite restaurants, featuring international cuisine and ocean views.

What's the area around Royal Solaris Cancun - All Inclusive like?

Royal Solaris Cancun - All Inclusive is located on the Strip in Zona Hotelera, a short 16-minute walk from Delfines Beach and 11 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say this property is in a good location.

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Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Yesenia, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Minji, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Yannick, 4-night trip
Verified Hotels.com guest review

6/10 Good

Not like it used to be
We had not stayed in this resort for 22 years and I know there were many changes over the years. Overall we found it to be an "OK" experience. The employees were helpful and gracious but if you are not wanting to join their Club or membership programs, you have to be FIRM with those people. They repeatedly would stop us to sit through the sales program and we were just there to relax. There were a few things I thought odd: You could not have any alcohol prior to 11:00 AM. Not a Bloody Mary, Mimosa or Bailey's in your coffee. They did not have Guacamole and chips in the snack bar or at any buffet. They did not have breakfast sausage but if you covertly asked your server, they would provide bacon...but it's not a menu or buffet item. The air conditioning grill blew down on the beds and froze us out and then when we turn the temp up....we were sweaty. Just a bad placement. Finally if you are disabled, the ramps are very steep and few and far between. You will need an able-bodied soul to assist. I must sound like a "Karen" but I just want people to be aware of a few things that are important to us as travelers. Pictures from room 1522 window.
Paula, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely amazing food, staff, service, location. Highly recommend.
Nissim, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was excellent and as expected. Very clean and enjoyable.
Abu, 4-night trip
Verified Hotels.com guest review

6/10 Good

The experience was sub par specially the quality of food and service.
Ashish, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

5-night family trip
Verified Hotels.com guest review

4/10 Fair

Hotel was “sold out”
I had a confirmed reservation for Royal Solaris with a lagoon view. At checkin I was told they “oversold” and would love me to GR SOLARIS with an “upgraded” room. They shuttle us to the next hotel to find out that our upgraded room is a view of another hotel. I asked the front desk for the upgrade we were promised and the supervisor Anakaren said they have nothing available but we were welcome to go back to the original hotel if we wanted. The hotel that was oversold and has no rooms. Very disappointed with the service— no one here seems to care. I would NOT book here unless your ready to deal with unexpected changes and lies.
Adam, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Glenda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christina, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience
Corina, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Poor condition hotel
Water started to leak from the roof of the room we booked. Called reception and maintenance and no one took action. Also water was leaking from various roof ceilings of the entire hotel restaurants and lobby.
Water leak on lobby
Restaurant water leak
Leak from ceiling
Venkata, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Janaki, 8-night trip
Verified Expedia guest review

2/10 Poor

This hotel has showed me a new low. If you’ve ever wanted to take a trip back to the 90s and eat awful food, this hotel would be for you. First the dining was truly limited as well as super low quality, there was no variety and if something was empty forget about new food coming out for yourself, it seems the buffet worked on a fist come first serve basis. The service of the whole hotel was so bad it was almost laughable. Every meal we had to chase down an employee to get us a cup of water (and no it wasn’t busy) they would simply just be talking amongst themselves. Want some help from reception? Forget about it. It should have been a red flag when we first arrived to this hotel seeing the amount of people complaining at reception, a foreshadow of the following day. We wanted to make a reservation for one of the restaurants, we try use the app, the app doesn’t work. We go to the restaurant itself, no one is to be found. We go to the reception desk they send us to guest services. The lady working for guest services is no where to be found. We go back to reception then proceed to speak with them for an hour and a half and in the end still no reservation. It was truly mind boggling the lack of care and work ethic of the people working at this hotel. SAVE YOURSELF TIME, ENERGY, AND MONEY and go somewhere else. This place is simply not worth it.
sharon, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The event's and the staff where all nice and entertaining I love the food and tbe drinks
Monica, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome!
Robert Jr., 6-night family trip
Verified Expedia guest review

8/10 Very good

Fairly maintained
ADEKUNLE, 3-night trip
Verified Expedia guest review

8/10 Very good

Simply awesome: Cons: - Vegetarian (especially Indian vegetarian) people may suffer for lack of food options. - Room service is chargeable $5 USD each service like food or any other. Requesting bottled water or towels was not charged. So don't hesitate for that. Pros: - Activities, food, drinks, environment, pools, service, snacks, kids activities, everything was superb. Loved the stay. - kids club is a big deal winner for Royal Solaris. - GR carribe and Royal Solaris are interconnected so get stay at whichever you like. I guess GR is 5-star so may be better. - we got ocen facing jacuzzi fitted room which was awesome. Highly recommended. Especially for family with kids.
Saurabh, 2-night family trip
Verified Expedia guest review

2/10 Poor

Vianey, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay and staff was amazing
Meron, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michaela, 7-night family trip
Verified Expedia guest review

6/10 Good

For an all inclusive the amount of beer allowed per day was only 2 mini bottles to your room per day. Most of the staff there were not friendly or helpful but some were excellent. There is one pool for quieter people which is great. Food was good but never any bacon for breakfast. The VIP lounge was very small and very noisy. I had clothing go missing from my room and got no answer as to where it might be. Had to ask several times about if it had been found. Filled out a security report about the missing clothes and security tossed our room looking for it. Under my mattress?! Really?! All in all it was a vacation to the sun which was great
Teresa, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

Good for the price. Not far from downtown area. Food wasn’t the best, could be better.
Jacob, 5-night family trip
Verified Expedia guest review

2/10 Poor

Personal items were missing from the staff and never got any update about the return. Very Disappointed.
Mukul, 4-night family trip
Verified Expedia guest review