Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
What's nearby
El Rey Ruins - 13 min walk - 1.1 km
Iberostar Cancun Golf Course - 13 min walk - 1.2 km
Delfines Beach - 16 min walk - 1.4 km
Maya Museum of Cancun - 3 min drive - 3.2 km
Aquaworld - 5 min drive - 5.0 km
Getting around
Cancun Intl. Airport (CUN) - 13 min drive
Restaurants
Zai - 9 min walk
Sun Palace - 9 min walk
Km 19.5 - 14 min walk
Bogavante Restaurant - 2 min walk
Navios - 14 min walk
About this property
Royal Solaris Cancun - All Inclusive
Royal Solaris Cancun - All Inclusive is a great choice for your beach stay in Cancun, putting you near activities like scuba diving, surfing/body boarding, and parasailing. Guests in the mood for pampering can indulge in deep-tissue massages, facials, and hydrotherapy, and the outdoor pool provides a splash of fun. Las Fuentes, one of 3 restaurants, serves breakfast. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club, and a fitness center. Fellow travelers say great things about the helpful staff and beach location.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Kids club
Lessons/classes/games
Aerobics
Cooking
Dancing
Water fitness
Entertainment
Onsite entertainment and activities
Theme parties
Languages
English, Spanish
At a glance
Hotel size
299 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
3 restaurants
2 bars/lounges
Swim-up bar
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Lifeguard on site
What to do
On the beach
Fitness classes
Yoga classes
Shopping
Golf lessons nearby
Parasailing nearby
Scuba diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Beach towels
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
Fitness center
An outdoor pool
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Dining
Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 79.20 per accommodation, per night
Optional extras
Credit card charges are subject to an extra charge of 5 percent
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility or hot tub
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
Also known as
Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property
Frequently asked questions
Does Royal Solaris Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Royal Solaris Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royal Solaris Cancun - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Royal Solaris Cancun - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Solaris Cancun - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Royal Solaris Cancun - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Royal Solaris Cancun - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (21-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at Royal Solaris Cancun - All Inclusive and nearby?
Have fun with activities like boat tours, scuba diving, and body boarding, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and yoga. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include 2 bars and a fitness center. Royal Solaris Cancun - All Inclusive also has spa services and a garden.
Are there restaurants at or near Royal Solaris Cancun - All Inclusive?
Yes, there are 3 onsite restaurants, featuring international cuisine and ocean views.
What's the area around Royal Solaris Cancun - All Inclusive like?
Royal Solaris Cancun - All Inclusive is located on the Strip in Zona Hotelera, a short 16-minute walk from Delfines Beach and 11 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say this property is in a good location.
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Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
19 Mar 2025
Yesenia
Yesenia, 5-night trip
Verified Hotels.com guest review
8/10 Very good
19 Mar 2025
Minji
Minji, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 Mar 2025
Yannick
Yannick, 4-night trip
Verified Hotels.com guest review
6/10 Good
24 Feb 2025
Not like it used to be
We had not stayed in this resort for 22 years and I know there were many changes over the years. Overall we found it to be an "OK" experience. The employees were helpful and gracious but if you are not wanting to join their Club or membership programs, you have to be FIRM with those people. They repeatedly would stop us to sit through the sales program and we were just there to relax. There were a few things I thought odd: You could not have any alcohol prior to 11:00 AM. Not a Bloody Mary, Mimosa or Bailey's in your coffee. They did not have Guacamole and chips in the snack bar or at any buffet. They did not have breakfast sausage but if you covertly asked your server, they would provide bacon...but it's not a menu or buffet item. The air conditioning grill blew down on the beds and froze us out and then when we turn the temp up....we were sweaty. Just a bad placement. Finally if you are disabled, the ramps are very steep and few and far between. You will need an able-bodied soul to assist. I must sound like a "Karen" but I just want people to be aware of a few things that are important to us as travelers. Pictures from room 1522 window.
Everything was excellent and as expected. Very clean and enjoyable.
Abu
Abu, 4-night trip
Verified Hotels.com guest review
6/10 Good
18 Feb 2025
The experience was sub par specially the quality of food and service.
Ashish
Ashish, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 Jan 2025
Verified traveller
5-night family trip
Verified Hotels.com guest review
4/10 Fair
29 Jan 2025
Hotel was “sold out”
I had a confirmed reservation for Royal Solaris with a lagoon view. At checkin I was told they “oversold” and would love me to GR SOLARIS with an “upgraded” room. They shuttle us to the next hotel to find out that our upgraded room is a view of another hotel. I asked the front desk for the upgrade we were promised and the supervisor Anakaren said they have nothing available but we were welcome to go back to the original hotel if we wanted. The hotel that was oversold and has no rooms. Very disappointed with the service— no one here seems to care. I would NOT book here unless your ready to deal with unexpected changes and lies.
Adam
Adam, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jan 2025
Glenda
Glenda, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2025
Christina
Christina, 3-night trip
Verified Hotels.com guest review
2/10 Poor
1 Jan 2025
Horrible experience
Corina
Corina, 3-night trip
Verified Hotels.com guest review
2/10 Poor
27 Dec 2024
Poor condition hotel
Water started to leak from the roof of the room we booked. Called reception and maintenance and no one took action. Also water was leaking from various roof ceilings of the entire hotel restaurants and lobby.
Venkata
Venkata, 2-night family trip
Verified Hotels.com guest review
6/10 Good
24 Dec 2024
Janaki
Janaki, 8-night trip
Verified Expedia guest review
2/10 Poor
23 Dec 2024
This hotel has showed me a new low. If you’ve ever wanted to take a trip back to the 90s and eat awful food, this hotel would be for you. First the dining was truly limited as well as super low quality, there was no variety and if something was empty forget about new food coming out for yourself, it seems the buffet worked on a fist come first serve basis. The service of the whole hotel was so bad it was almost laughable. Every meal we had to chase down an employee to get us a cup of water (and no it wasn’t busy) they would simply just be talking amongst themselves. Want some help from reception? Forget about it. It should have been a red flag when we first arrived to this hotel seeing the amount of people complaining at reception, a foreshadow of the following day. We wanted to make a reservation for one of the restaurants, we try use the app, the app doesn’t work. We go to the restaurant itself, no one is to be found. We go to the reception desk they send us to guest services. The lady working for guest services is no where to be found. We go back to reception then proceed to speak with them for an hour and a half and in the end still no reservation. It was truly mind boggling the lack of care and work ethic of the people working at this hotel. SAVE YOURSELF TIME, ENERGY, AND MONEY and go somewhere else. This place is simply not worth it.
sharon
sharon, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Dec 2024
The event's and the staff where all nice and entertaining
I love the food and tbe drinks
Monica
Monica, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Dec 2024
Awesome!
Robert Jr.
Robert Jr., 6-night family trip
Verified Expedia guest review
8/10 Very good
16 Dec 2024
Fairly maintained
ADEKUNLE
ADEKUNLE, 3-night trip
Verified Expedia guest review
8/10 Very good
16 Dec 2024
Simply awesome:
Cons:
- Vegetarian (especially Indian vegetarian) people may suffer for lack of food options.
- Room service is chargeable $5 USD each service like food or any other.
Requesting bottled water or towels was not charged. So don't hesitate for that.
Pros:
- Activities, food, drinks, environment, pools, service, snacks, kids activities, everything was superb. Loved the stay.
- kids club is a big deal winner for Royal Solaris.
- GR carribe and Royal Solaris are interconnected so get stay at whichever you like. I guess GR is 5-star so may be better.
- we got ocen facing jacuzzi fitted room which was awesome.
Highly recommended. Especially for family with kids.
Saurabh
Saurabh, 2-night family trip
Verified Expedia guest review
2/10 Poor
16 Dec 2024
Vianey
Vianey, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 Dec 2024
Excellent stay and staff was amazing
Meron
Meron, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Dec 2024
Michaela
Michaela, 7-night family trip
Verified Expedia guest review
6/10 Good
14 Dec 2024
For an all inclusive the amount of beer allowed per day was only 2 mini bottles to your room per day. Most of the staff there were not friendly or helpful but some were excellent. There is one pool for quieter people which is great. Food was good but never any bacon for breakfast. The VIP lounge was very small and very noisy. I had clothing go missing from my room and got no answer as to where it might be. Had to ask several times about if it had been found. Filled out a security report about the missing clothes and security tossed our room looking for it. Under my mattress?! Really?! All in all it was a vacation to the sun which was great
Teresa
Teresa, 7-night trip with friends
Verified Expedia guest review
8/10 Very good
14 Dec 2024
Good for the price. Not far from downtown area. Food wasn’t the best, could be better.
Jacob
Jacob, 5-night family trip
Verified Expedia guest review
2/10 Poor
13 Dec 2024
Personal items were missing from the staff and never got any update about the return. Very Disappointed.