Experience the vibrant spirit of Cancun at Four Points by Sheraton Cancun Centro. Unwind in style with a rooftop terrace, poolside bar, and art gallery on site while savoring international cuisine at one of two restaurants. Guests rave about the helpful staff.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Connecting rooms available
Bar
Electric vehicle charging point
Parking available
Pet-friendly
Main amenities (12)
Housekeeping (on request)
2 restaurants and 2 bars/lounges
Outdoor pool
Rooftop terrace
Breakfast available
24-hour fitness center
Sauna
Steam room
Pool bar
24-hour room service
Coffee shop/cafe
24-hour business center
For families (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
Terrace
The current price is CA $118
CA $118
CA $148 total
includes taxes & fees
Jun 6 - Jun 7
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Deluxe Room, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
City view
36 sq m
Sleeps 2
1 King Bed
View all photos for Traditional Room, 1 King Bed
Traditional Room, 1 King Bed
Highlights
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
City view
32 sq m
Sleeps 3
1 King Bed
View all photos for Traditional Room, 2 Queen Beds, City View
Traditional Room, 2 Queen Beds, City View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
2 bedrooms
City view
32 sq m
Sleeps 4
2 Queen Beds
View all photos for Junior Suite, 1 King Bed, Non Smoking
Junior Suite, 1 King Bed, Non Smoking
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
City view
50 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View
Puerto Cancun Marina Town Center - 5 min drive - 4.8 km
La Isla Shopping Mall - 15 min drive - 15.0 km
Getting around
Cancun Intl. Airport (CUN) - 15 min drive
Restaurants
Four Points by Sheraton Cancun Centro - 1 min walk
Costelao - 15 min walk
Sonora's Meat Cancun - 11 min walk
La Tranquita - 9 min walk
The Eatery Bistro & Restaurant - 3 min walk
About this property
Four Points by Sheraton Cancun Centro
Four Points by Sheraton Cancun Centro features a rooftop terrace and puts you just a 5-minute drive from Plaza Las Americas and Plaza 28. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Eatery Bistro, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
DONE
Hotel size
112 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Onsite carport
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
2 restaurants
2 bars/lounges
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children's menu
What to do
Shopping
Ecotours nearby
Working away
24-hour business center
5 meeting rooms
Computer station
Conference center (2121 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2015
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Rooftop garden
Garden
Library
Television in common areas
24-hour fitness center
An outdoor pool
Art gallery on site
Sauna
Steam room
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Reception hall
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Closed captioned TV
Lowered peephole/view port in door
Low-height counter/sink
Low-height desk
Low-height bed
Grab bar near toilet
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
42-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free wired internet
Free local calls
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Special features
Dining
The Eatery Bistro - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Toastina Sports Bar - This sports bar specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: MXN 0 per person, per night
Resort fee inclusions:
Beach towels
Fitness center access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Internet access (may be limited)
Parking
Pool access
Self parking
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 350 per person
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 350 per accommodation, per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 8 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points Sheraton Cancun Centro Hotel
Four Points Sheraton Centro Hotel
Four Points Sheraton Cancun Centro
Four Points Sheraton Centro
Four Points by Sheraton Cancun Centro Hotel
Four Points by Sheraton Cancun Centro Cancun
Four Points by Sheraton Cancun Centro Hotel Cancun
Frequently asked questions
Does Four Points by Sheraton Cancun Centro offer free cancellation for a full refund?
Yes, Four Points by Sheraton Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Cancun Centro?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Four Points by Sheraton Cancun Centro?
Yes, cats and dogs are welcome. There's a charge of MXN 350 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Four Points by Sheraton Cancun Centro?
Yes. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Four Points by Sheraton Cancun Centro?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Four Points by Sheraton Cancun Centro?
No, this hotel doesn't have a casino, but Dubai Palace Casino (12-min walk) and Royal Yak Casino and Sports Book (14-min walk) are both nearby.
What is there to do at Four Points by Sheraton Cancun Centro and nearby?
Four Points by Sheraton Cancun Centro has 2 bars, an outdoor pool, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Four Points by Sheraton Cancun Centro?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Four Points by Sheraton Cancun Centro like?
Four Points by Sheraton Cancun Centro is in Downtown Cancun, a short 17-minute walk from Plaza Las Americas and 12 minutes' walk from Dubai Palace Casino.
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Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Bed
Restaurant
Location
Bathroom
Shopping malls
Shower
Food
Hospital
What guests liked
The pool area was lovely, beautiful, and great, with many reviewers praising its cleanliness and comfort. (11 reviews)
The breakfast buffet was delicious and the bar was very good. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Feb 16, 2025
Excellent news place
Kaddijatou
Kaddijatou, 3-night trip
Verified Expedia guest review
8/10 Very good
Feb 14, 2025
Roberto
Roberto, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2025
Entire property was clean and well kept up. Excellent staff and enjoyable dining.
Randy
Randy, 5-night business trip
Verified Expedia guest review
4/10 Fair
Feb 6, 2025
Stephen
Stephen, 3-night trip
Verified Expedia guest review
8/10 Very good
Jan 7, 2025
Bansri
Bansri, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 5, 2025
Robert
Robert, 7-night trip
Verified Expedia guest review
8/10 Very good
Dec 26, 2024
Its a nice environment
Omowumi
Omowumi, 1-night trip
Verified Expedia guest review
2/10 Poor
Dec 15, 2024
Dinesh Kumar
Dinesh Kumar, 5-night trip
Verified Expedia guest review
8/10 Very good
Dec 12, 2024
The property did not have much around. We had to walk a good ways to the mall; however, close to the airport. The place was a tad dated and not very lively. The sportsbar was a ghost town most of the time.
Kwasi
Kwasi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 2, 2024
I highly recommend this hotel.
Great customer service
Comfortable beds & pillows
Amazing water pressure & hot water
Good restaurant with the best Tres Leche Cake
We stayed for 3 days ending 3 weeks in Cancun. Wish we had stayed here our entire trip. Definitely would come back
Casey
Casey, 3-night family trip
Verified Expedia guest review
8/10 Very good
Nov 16, 2024
Convenient location and comfortable room
The check in was ver slow. Good size bedroom, comfortable , but needs some maintenance.
Good service at the restaurant (breakfast).
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Brenda
Brenda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Excellent
MARIE-NOELLE
MARIE-NOELLE, 11-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 1, 2024
Great stay great hotel.
Chris
Chris, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Oct 11, 2024
No ac
Jaskaran
Jaskaran, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Oct 5, 2024
Vicky
Vicky, 1-night trip
Verified Expedia guest review
8/10 Very good
Sep 15, 2024
The staff is very friendly and they have good service recovery. We had a few hiccups during our stay but the manager was quick to get our issues resolved. I would stay here again in the future.
Vicky
Vicky, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
Mario
Mario, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
joanne
joanne, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
Great hotel & Wonderful staff.
Capri
Capri, 2-night trip
Verified Expedia guest review
8/10 Very good
Aug 23, 2024
Restaurant on sight offering breakfast, lunch and dinner. Spa on the premises. Friendly staff.
Vicky
Vicky, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Staff is amazing, property would benefit from a little face wash and more dining options.