When you stay at Hive Cancun, you'll be within a 10-minute drive of Plaza Las Americas. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body scrubs, or body treatments. Other highlights include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say good things about the helpful staff and airport proximity.
Languages
English, French, Spanish
At a glance
Hotel size
61 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–11:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
Communal living room
Fitness center
An outdoor pool
Shopping mall on site
Full-service spa
Steam room
Lockers available
Accessibility
Elevator
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Pool access ramp on site
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Iron/ironing board (on request)
Sleep well
Premium bedding
Memory foam mattress
What to enjoy
In-room massage
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Food and drink
Mini-fridge
Kitchenette
Free bottled water
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages, and body scrubs.
Fees & policies
Refundable deposits
Deposit: USD 200 per accommodation, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hive Cancun Hotel
Hive Cancun Cancun
Hive Cancun Hotel Cancun
Frequently asked questions
Does Hive Cancun offer free cancellation for a full refund?
Yes, Hive Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hive Cancun?
Yes, there's an outdoor pool.
Are pets allowed at Hive Cancun?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hive Cancun?
Yes, there's free self parking.
What are the check-in and check-out times at Hive Cancun?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hive Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (9-min drive) and Dubai Palace Casino (10-min drive) are both nearby.
What is there to do at Hive Cancun and nearby?
Hive Cancun has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Hive Cancun?
Yes, there's an onsite restaurant.
Does Hive Cancun have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes an espresso maker and cookware.
Hive Cancun Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
4 Jan 2025
Everything was okay but room took a long time to cool off. They definitely need to keep the ac on before you arrive
Diana-Lee
Diana-Lee, 1-night trip
Verified Hotels.com guest review
4/10 Fair
5 Dec 2024
4 nights at the Hive Cancun
The sauna door was broken (due to a storm I was told) no access to the steam room or Temazcal apparently an extra fee managed by the Spa) never seen it used once not even by spa employees. They were off at all times. The jacuzzi worked great the first night then cold after that the last night it was a warm but not hot.
A plus they do allow your own drinks and snacks at the jacuzzi/ pool area.
There is a bar area on the first floor near the pool but drinks and food are pricey.
One night they had live entertainment for one hour on the first floor near the pool area.
They advertise a bar on the 4th floor but it's closed, there is a seating area.
The Continental breakfast was only a small plate of fruit, coffee and or a glass of juice.
Everything else was a extra charge.
There is a 7/11 in the same parking lot, and a few places to eat and a karaoke bar within walking distance.
Not close to the city so plan your transportation wisely.
Josefina
Josefina, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Denis
Denis, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Buen hotel
El hotel está muy bien, la pequeña Alberca en la habitación es pequeña pero suficiente.
El staff es muy amable.
No tuvimos problema para estacionamiento.
Los puntos negativos son que la vista es a una zona residencial y que el desayuno en realidad es solo un café y un pequeño plato de frutas, en realidad no es un desayuno como lo anuncian.
Gabriel
Gabriel, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Oct 2024
It a cool place for a short stay
Eddie
Eddie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Sep 2024
Excellent stay
Mehmet D.
Mehmet D., 1-night trip
Verified Travelocity guest review
10/10 Exceptional
25 Sep 2024
Ryan
Ryan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2024
Chic. Tech. Spacious. Clean. This hotel has it all. I was truly amazed at what I found! I love this hotel. They know how to do it right. I’ll be back.
Arthur
Arthur, 1-night business trip
Verified Expedia guest review
6/10 Good
19 Aug 2024
The Continental breakfast consists of coffee, juice, a bowl of fruits, and two small croissants. The Wi-Fi system is horrible. Most tours won't be able to pick you up at the hotel.
Overall, the experience was okay, and the staff did a good job. However, I won't recommend the hotel.
I would not suggest this for any romantic travel.
Jean-Philippe
Jean-Philippe, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
Sivakumar
Sivakumar, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
Great place to stay if you’re looking for something a little bit away from the hotel zone. Beautiful hotel and comfy bed with a nice roof top private pool. All staff was nice and helpful. Little far from some restaurant so definitely plan to have a taxi on call
nina
nina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Aug 2024
Property was a great stay
Joel
Joel, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
26 Jul 2024
Really nice staff
Garrick
Garrick, 2-night family trip
Verified Expedia guest review
6/10 Good
22 Jul 2024
Staff at the front desk were very helpful and professional.
The room was a good size and layout.
Pool was dirty and not well maintained.
Beautiful areas for the patio bar and rooftop restaurant, but there was no one around so they felt deserted. We went to the rooftop for sunset on Saturday evening and there was not a soul (customer or worker) at the restaurant or bar.
The door to the room must have been thin or hollow, as inside the room you could hear all the noise from the street as if the door was open.
This place feels like it has a lot of potential, but must not get enough business to support the staff required to make it great.
Again, the staff we dealt with were good, it was just limited to the front desk.
Jason
Jason, 1-night romance trip
Verified Expedia guest review
6/10 Good
21 Jul 2024
The hotel was located far from the tourist area and had limited restaurant options. The pool area was outdated and the water was dirty. The restaurant food was bland. The staff wouldn’t provide towels the second day.
Sherita
Sherita, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
I liked the pool
GARRICK
GARRICK, 2-night trip
Verified Expedia guest review
8/10 Very good
19 Jul 2024
Harmony
Harmony, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2024
Staff very friendly.
Racheal
Racheal, 2-night romance trip
Verified Expedia guest review
6/10 Good
18 Jul 2024
Just “ok”
We stayed for one night after we made a last minute change before our stay in Playa Del Carmen. It was just “ok” the room definitely was not clean as it should’ve been. There was hair on the sink as if someone shaved that wasn’t cleaned up. Dead bugs on the floor, the shower floor looked like it had water mildew and the shower head was not spraying well at all. The room smelled of mildew and there were no hand or wash cloths, only large towels. The service was great when we checked in. When we checked out they accused us of eating some chocolate from the minibar, which we did not. Just a weird exchange.
Grace
Grace, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 Jul 2024
Did not have hot water for the first few days, Also there was miscommunication with staff , and no message or clear communication that there is a a deposit upon arrival. Due to construction and traffic you can hear many different noises
Dymiere
Dymiere, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Jul 2024
Beautiful hotel, friendly staff, just at 10 min from downtan and airport
Nancy
Nancy, 1-night family trip
Verified Expedia guest review
8/10 Very good
11 Jul 2024
Nice place but with bad service, incomplete kit of coffee supplies, when requested to complete it they never did, on one of the two days of stay they operated the continental breakfast included in the rate the second day it did not operate, but in the room next door They did bring them coffee and fruit cocktail. I thought the rate was higher than normal due to the hurricane that would happen around Tulum. When I was checking out, they offered a room at a lower rate to a potential client who asked about room availability.
Fidel
Fidel, 2-night family trip
Verified Expedia guest review
8/10 Very good
9 Jul 2024
We stayed during hurricane Beryl. Staff was kind and accommodating.
Linda
Linda, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Jul 2024
Loved the peace and quiet we experienced here during our stay. Staff was very attentive and ready to help at any moment. The pools are great except the tub it’s that it didn’t work during our stay. The hydrotherapy was also very nice. The food here is extremely good. The price for food at the restaurant is ok but food is totally worth it. There are good places to eat minutes away and although some are 30 minute walks it’s still great food. We felt safe our entire time here. Although it is some ways from the ocean (about 25 minutes) one can get rides there and back. The 7 Eleven downstairs came in clutch during our stay as well has essential needs in case you’re missing some. Totally recommend this hotel.
ivan
ivan, 11-night romance trip
Verified Expedia guest review
6/10 Good
3 Jul 2024
The staff was friendly. The decor was fine - trying to be BOHO like everything else in the cancun to Tulum corridor. Their pool and bar area is nice. The dinner food was pretty good. Unfortunately our room smelled like mildew. The staff said this was due to recent heavy rain but the smell was strong. The hotel is on a busy street and the door to the room directly faces said street which is fairly noisy.