Laguna Bacalar Ecological Park - 7 min drive - 6.6 km
Fort of San Felipe - 9 min drive - 7.5 km
Municipal Spa of Bacalar - 10 min drive - 8.9 km
Cenote Cocalitos - 13 min drive - 12.4 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 49 min drive
Corozal (CZH) - 60 min drive
Restaurants
La Playita - 8 min drive
Marisqueria el Taco Loco - 5 min drive
El Sazón a la Mexicana - 7 min drive
Finisterre Bacalar - 8 min drive
Yerbabuena - 8 min drive
About this property
Hotel Wayak Bacalar
Hotel Wayak Bacalar offers a great location, putting you within just a 10-minute walk of Lake Bacalar. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge, a snack bar/deli, and a garden.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
9 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Free onsite extended parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free English breakfast each morning 8:30 AM–11:00 AM
Restaurant
Bar/lounge
Private dining
Snack bar/deli
What to do
On a private beach
Free beach club
Services
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Garden
Spa services
Outdoor entertainment area
Outdoor furniture
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
50-inch TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Fees & policies
Children & extra beds
Cribs/infant beds are available for MXN 500.0 per day
Rollaway beds are available for MXN 500.0 per day
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Kaan Bacalar
Hotel Wayak Bacalar Hotel
Hotel Wayak Bacalar Bacalar
Hotel Wayak Bacalar Hotel Bacalar
Hotel Wayak Bacalar All Inclusive
Frequently asked questions
Are pets allowed at Hotel Wayak Bacalar?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Wayak Bacalar?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Hotel Wayak Bacalar?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Wayak Bacalar and nearby?
Hotel Wayak Bacalar has a private beach and spa services, as well as a garden.
Are there restaurants at or near Hotel Wayak Bacalar?
Yes, there's an onsite restaurant.
Does Hotel Wayak Bacalar have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Wayak Bacalar like?
Hotel Wayak Bacalar is located a short 10-minute walk from Lake Bacalar.
Hotel Wayak Bacalar Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Lake
Food
Breakfast
Room
Location
Reviews
4/10 Fair
29 Sep 2024
Terrible!! Starting with the manager, he didn't have answers about simple questions. The food is bad and very limited, you order something and the side items don't get served with the plate, but yet they will charge the same amount as on the menu. The bar has no stock, poor selection of beer, no wine etc. The only reason for 1 star is for the location. The road to get to the hotel from the highway is dangerous and if you order from outside restaurants they will charge extra due to the condition of the road.
Mario or Ana
Mario or Ana, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
Gabriela
Gabriela, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 Jul 2024
Very nice hotel and excellent staff. Beautiful spot to relax don't forget your bug spray. :)
Katherine
Katherine, 4-night family trip
Verified Expedia guest review
4/10 Fair
9 Jul 2024
Amazing location, needs some improvements
Beautiful, secluded location! Loved the kayaks, hammocks in the water and restaurant on the water.
The road in is terrible- you need a SUV, even with that it’s scary, huge ruts in the road.
Bring bug spray, mosquitoes are so bad.
No water pressure for shower or sink and it smelt awful, like sulphur.
Mark
Mark, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Apr 2024
What I liked: Beautiful view. Right on Lake Bacalar. The restaurant has very good food. Friendly people. The entrance to get into the lake was very easy. Several areas to enter the lake. WIFI service was very good. Rooms were very spacious. Rooms were cleaned daily. The grounds were clean and nicely decorated with plenty of beach chairs by the lake. Only two negatives for us: the TV in one of our rooms didn’t work for our stay (the staff tried to fix several times and couldn't get it to work) and the property can be difficult to get around for someone with mobility problems (no level walking paths, a step to get into bathroom, stairs and inclines to get anywhere).
Philip
Philip, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Mar 2024
Very good!!!
Pavlo
Pavlo, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
9 Mar 2024
My first time and everything was amazinggggggg everything …from stay to food to service to staff to how the pictures looked…definetly come back …I leave with a huge smile
tachir
tachir, 3-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jan 2024
Kathy
Kathy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Nov 2023
Access to the lake, beautiful
Maria
Maria, 5-night trip
Verified Expedia guest review
8/10 Very good
24 Nov 2023
The dock and food were amazing. The staff was friendly and the location was perfect. Not too close to town so it was nice and quiet.
The rooms were very basic. The room layout and decor could be improved. There were no bedside lamps or charging points. You had to go across the room to turn off the lights. Shower curtains were flimsy and falling off. If they added a little love to the rooms, this would be a perfect 10.
Trevor
Trevor, 2-night family trip
Verified Expedia guest review
8/10 Very good
22 Oct 2023
Veranika
Veranika, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jul 2023
The property serenity, staff was very attentive. Pleasure speaking with the owners. Overall experice was awesome!
Ruben
Ruben, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2023
Amazing view of the lake from the property. It’s located in one of the best areas of the lake to enjoy the shallow clear waters. Hotel breakfast was delicious
DAVID
DAVID, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
1 May 2023
Hermoso lugar, la dueńa es encantadora, tiene playa privada es un paraíso
Alejandra
Alejandra, 2-night trip
Verified Expedia guest review
8/10 Very good
17 Apr 2023
Svein
Svein, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 Jan 2023
Beautiful location, very friendly staff which is helpful. Access to lagoon is amazing and plenty of good advice to get from the staff over what to do.
Rooms are big and comfortable. Could definitely benefit with some work bringing up to date, and renewal, and also some outdoor furniture for the balconies.
Nimrod
Nimrod, 3-night family trip
Verified Expedia guest review
6/10 Good
5 Jan 2023
The road entrance for the hotel needs work, two small packets of shampoo, two towels(reserved for 4 people)i had breakfast included they say i didn't, had to pay for it.
David
Verified Expedia guest review
10/10 Exceptional
19 Nov 2024
Miriam
Miriam, 3-night trip
Verified Hotels.com guest review
8/10 Very good
15 Aug 2024
El camino para llegar (terracería) está en muy mal estado.
Jorge
Jorge, 2-night trip
Verified Expedia guest review
8/10 Very good
8 Aug 2024
La Laguna espectacular
MARICELA
MARICELA, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
La Laguna e instalaciones 10 de 10. El único inconveniente es que para llegar los señalamientos son pocos, el camino de entrada es horrible, lodoso, se atascan los autos. Y así como lo observamos si no es con camioneta no entras. El personal es atento y servicial pero creo que insuficiente.
MARICELA
MARICELA, 4-night family trip
Verified Expedia guest review
8/10 Very good
25 Jul 2024
El acceso al hotel está en muy malas condiciones, riesgo de atascarse con el barro para él que trae auto. La recepción de huéspedes no hay, tiene que bajar al área de restaurante a buscar al personal para que te atiendan. La instalaciones hermosas, el lugar maravilloso y la comida buena.
Roberto
Roberto, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
22 Jul 2024
Muy caro el hospedaje. Sus instalaciones no lo ameritan. Falta un supervisor de instalaciones. Un gerente que vigile todo el funcionamiento del hotel. Los trabajadores hacen su mejor esfuerzo pero nadie los supervisa. Los dueños del luigar están ausentes. Sus teléfonos del hotel no funcionan. Nunca pudimos comunicarnos con ellos desde la Ciudad de México.
Albino Alvarez
Albino Alvarez, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2024
Cinthya Susana
Cinthya Susana, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Jul 2024
En si el hotel está magnífico, excelente personal , la comida súper rica , limpieza , todo muy bien ! Solo que se batalla en dar con la propiedad , no hay señalización hacia el hotel, el GPS te manda por otra entrada que no es. Lo demás de 10 !