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The Fives Beach Hotel & Residences - All Inclusive

4.5 star property
Luxury beachfront property with spa, near Gran Coyote Golf

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Photo gallery for The Fives Beach Hotel & Residences - All Inclusive

Reflective pool with lush palm trees, perfect for relaxation. | The Fives Beach Hotel & Residences - All Inclusive
Luxurious reception area with golden accents, sleek furniture, and elegant decor. | The Fives Beach Hotel & Residences - All Inclusive
Sun-kissed beachfront with a vibrant resort, perfect for a serene getaway. | The Fives Beach Hotel & Residences - All Inclusive
A serene hotel room with two beds, one with a patterned bedspread, a ceiling fan, and a view of a lush garden through a sliding glass door. | The Fives Beach Hotel & Residences - All Inclusive
Enjoy a serene evening at this tranquil overwater bungalow, perfect for relaxation and stunning ocean views. | The Fives Beach Hotel & Residences - All Inclusive
On the shores of Playa del Carmen, The Fives Beach Hotel & Residences - All Inclusive offers a luxurious beach escape. Unwind at one of 7 pools, indulge in a spa treatment or dine at one of 10 restaurants serving seafood and international cuisine. Guests rave about the helpful staff and stunning beach locale.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Parking available
  • Bar
Main amenities
  • Daily housekeeping
  • On the beach
  • 10 restaurants and 3 poolside bars
  • 7 bars/lounges
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate bedroom
The current price is $597
includes taxes & fees
$491 per night
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

One Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Premium bedding
Separate bedroom
  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

LCD TV, DVD player, iPod dock

Two Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Premium bedding
2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, free minibar items

Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillowtop bed
Separate bedroom
Premium bedding
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock

One Bedroom Swim Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Minibar (some free items)
LCD TV
Premium bedding
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Premium bedding
3 bedrooms
  • 2153 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Suite

LCD TV, DVD player, iPod dock

One Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Pillowtop bed
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Premium bedding
  • 1550 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock

Two Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Pillowtop bed
  • 1152 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior

The Royal Haciendas All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, (1684)
The price is $415
includes taxes & fees
$341 per night
Mar 3 - Mar 4
The Royal Haciendas All Inclusive
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About the neighborhood

Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • Gran Coyote Golf - 4 min drive
  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Quinta Avenida - 9 min drive
  • Punta Esmeralda Beach - 10 min drive
  • Playa del Carmen Main Beach - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive
  • Tulum Intl. Airport (TQO) - 107 min drive
  • Cozumel Intl. Airport (CZM) - 12.7 miles/20.4 km
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬14 min walk
  • ‪Piano Bar - ‬4 min drive
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

The Fives Beach Hotel & Residences - All Inclusive

At The Fives Beach Hotel & Residences - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Quinta Avenida. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. SEA OLIVE, one of 10 restaurants, offers ocean views and serves lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a nightclub, and a free kid's club. Fellow travelers love the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 662 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite self parking (USD 10 per night)
    • Onsite valet parking (USD 10 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 10 restaurants
  • 7 bars/lounges
  • 3 poolside bars
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Beach club (surcharge)
  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Kayaking
  • Parasailing
  • Personal watercraft (motorized)
  • Snorkeling
  • Free use of nearby fitness center
  • Ecotours nearby
  • Golfing nearby
  • Cave exploring nearby
  • Boat tours nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • 7 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchair-width doorways

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

SEA OLIVE - Overlooking the ocean, this restaurant serves lunch and dinner.
Pisco Nikkei & Raw Bar - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
FLAVOURS - This family restaurant serves breakfast and dinner. Open daily.
AREZZO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Oriola Beach Club Grill - This beachfront restaurant serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs USD 10 per night
  • Valet parking costs USD 10 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Does The Fives Beach Hotel & Residences - All Inclusive offer free cancellation for a full refund?

Yes, The Fives Beach Hotel & Residences - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Fives Beach Hotel & Residences - All Inclusive?

Yes, there are 7 outdoor pools and a children's pool.

Are pets allowed at The Fives Beach Hotel & Residences - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Fives Beach Hotel & Residences - All Inclusive?

Yes. Self parking costs USD 10 per night. Valet parking costs USD 10 per night.

What are the check-in and check-out times at The Fives Beach Hotel & Residences - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at The Fives Beach Hotel & Residences - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.

What is there to do at The Fives Beach Hotel & Residences - All Inclusive and nearby?

Have fun with onsite activities like kayaking, parasailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 7 outdoor swimming pools. The Fives Beach Hotel & Residences - All Inclusive also has 3 poolside bars, 7 bars, and a nightclub, as well as a 24-hour fitness center, a sauna, and an arcade.

Are there restaurants at or near The Fives Beach Hotel & Residences - All Inclusive?

Yes, there are 10 onsite restaurants, featuring alfresco dining, seafood, and ocean views.

Does The Fives Beach Hotel & Residences - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around The Fives Beach Hotel & Residences - All Inclusive like?

The Fives Beach Hotel & Residences - All Inclusive is a short 9-minute walk from Playa Xcalacoco and 11 minutes' walk from Chun-Zumbul (diving site).

Reviews

8.0

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Poor

DONT STAY HERE!!!
This was the worst trip I’ve ever been on in my life. It was a girls trip with my sisters and we were robbed and then harassed! I waiting until I was back home to write this review because Paula told me if I left a review I would be arrested in Mexico!! Honestly Paula does not need to be working there because she does not make that place any better. I wouldn’t allow my dog to stay there!!! PLEASE STAY FAR AWAY! They stole my sister items out of the room and then returned them once we went out that night!
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Rene, 4-night trip
Verified Hotels.com guest review

6/10 Good

Taaqua, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Donna, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hyunho, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

HYEONG, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Veronica, 3-night trip
Verified Expedia guest review

8/10 Very Good

Like the options in room types and the staff was exceptionally nice and helpful. Did not like that it was far from the beach and usually used the shuttle also there were too many day beds blocking the view of the beach or pool. Also, seemed to be a lot on construction noise during the day
Barbara, 7-night family trip
Verified Expedia guest review

4/10 Fair

Melanie, 6-night trip
Verified Expedia guest review

4/10 Fair

Eileen, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Erin, 7-night trip
Verified Expedia guest review

6/10 Good

Lyle, 6-night trip
Verified Travelocity guest review

4/10 Fair

Let me start by saying the staff was very friendly, attentive and fun. However a few things about the room. My room was in building 7. It was outdated, the safe didn’t work, the water wouldn’t get hot. I learned on my last day there is a trick to it. The pools were great, the entertainment was fun- especially the fiesta. Food options were great. I actually really liked the food at this resort. My flight with frontier was canceled so I had to pay for another night. This is where the staff wasn’t so accommodating. They wanted to up charge. We needed min 4rooms so it would be almost 1600 for 1 night. I ended up getting a room online for $250 and had them match that for the rest of my family but it took a lot of time to do that. Also the water in my sink was coming out brown. I loved the monkeys, the pools and the beach but I wouldn’t recommend this resort.
Maria, 4-night family trip
Verified Expedia guest review

8/10 Very Good

The staff was great. Everyone was pleasant and welcoming all around the property (Im not joking). We were upgraded to the penthouse for our anniversary which was a nice incentive since we had our 5 month old. My only critique is the water is not hot enough in the rooms, the restaurant hours does not match what was on the site once you use the QR code, and the hype about the food... It was good but the exaggeration from other reviewers with past stays had my hopes too high lol. But overall we had a really good trip! We'd stay again.
Tamillia R, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff is wonderful at this resort. The grounds are kept very clean
Rodolfo, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Chef Carlos was very attentive and his food was Amazing at my son’s wedding. Thanks
Hubert, 4-night family trip
Verified Expedia guest review

8/10 Very Good

It was wonderful
Owen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I was obsessed with The Fives. It’s the first vacation that I took that felt like a REAL vacation. I will surely be returning.
Alexis, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff is amazing. The view is stunning and the food is perfection.
rob, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The whole Hotel was at a great location, great food and great staff.
Adrian M, 5-night trip
Verified Expedia guest review

2/10 Poor

I rented two rooms and both rooms has very strong mold smell. I had seven months baby and 13 Years old daughter. My daughter has food allergy and they only had one lunch open place after she eats for lunch. We had to go to the emergency because of her flex reaction. Their food was contaminated and you don’t have any other options. Only one restaurant open at lunch and food was very limited. That night, my daughter lizards in the room and she refused to get it in the room and we had to end up staying outside the entire night. When we ask cancellation, no one able to contact us or to reach us to help. He was terrible and terrified we had when we stay in this hotel. I had to leave the next day and find another hotel. They have very poor customer service and you cannot reach them when you need them Emergency. Some of the rooms the car cannot get in and you have to walk to the lobby. I do not recommend in this hotel to anyone
Meti, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Tonika, 5-night trip
Verified Expedia guest review

8/10 Very Good

Diana E, 4-night trip
Verified Expedia guest review

4/10 Fair

We stayed at the resort the facilities were nice. The room we stayed in was not great, poor AC that constantly condensed and pooled in the bathroom, and beds and pillows were so hard.
Jannell, 7-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Second time at The Fives, and loved every bit of my stay the staff is amazing Koko, Jeffery, Wendy really made the stay even more welcoming. Will definitely book another trip
Charnee, 6-night trip with friends
Verified Expedia guest review