El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive offers a private beach where you can play volleyball. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. GOURMET PUB, one of 12 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious property include 2 beach bars, a free airport shuttle, and a fitness center. Fellow travelers say great things about the helpful staff.
All-inclusive
All-inclusive room rates at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Fitness facilities
Volleyball
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Languages
English, Spanish
At a glance
Hotel size
380 rooms
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
Transfers
Free airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
12 restaurants
13 bars/lounges
2 beach bars
Coffee shop
Room service (limited hours)
What to do
On a private beach
Beach volleyball
Pool table
Jet skiing nearby
Services
24-hour front desk
Tour/ticket assistance
Facilities
Garden
Terrace
Fitness center
4 outdoor pools
Full-service spa
Outdoor furniture
Colonial architecture
Accessibility
Area rugs in room
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
30-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Bathrobes and slippers
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Jetted bathtub
Separate bathtub and shower
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Desk chair
More
Daily housekeeping
In-room safe
Mobile key entry
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, NÁAY SPA. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
GOURMET PUB - This restaurant specializes in international cuisine and serves dinner only.
CULINARIUM - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
ARRECIFES - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
GUACAMAYAS BAR - Onsite bar. Open daily.
LA CANTINA BAR - Onsite bar. Open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Also known as
Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive
Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive
Sensimar Riviera Maya Gourmet All Inclusive Kantenah
Sensimar Resort Riviera Maya Gourmet All Inclusive Karisma
Hotel Sensimar Resort Riviera Maya, Gourmet - All Inclusive
Sensimar Resort Riviera Maya, Gourmet - All Inclusive Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma Kantenah
Sensimar Riviera Maya Gourmet All Inclusive Karisma
Sensimar Resort Riviera Maya Gourmet All Inclusive
Frequently asked questions
Is there a pool at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Check-in start time: 3:30 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive also has 2 beach bars, a private beach, and a fitness center, as well as spa services and a garden.
Are there restaurants at or near El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive?
Yes, there are 12 onsite restaurants, featuring international cuisine.
Does El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
11 Jan 2025
Jaclynn
Jaclynn, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Cami
Cami, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
david
david, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
Francisco
Francisco, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 Oct 2024
ANTHONY
ANTHONY, 5-night trip
Verified Orbitz guest review
10/10 Exceptional
16 Oct 2024
The hospitality and atmosphere were top notch
Kevin Chase
Kevin Chase, 5-night romance trip
Verified Expedia guest review
6/10 Good
14 Oct 2024
Buena en General
Buena en General, Muy buena en cuanto a Restaurantes y regular en atención en bares y playa, comenzó a llover y quédate esperando en el lobby porque solo cuando llegas y te vas o visitas Restaurant te atienden con cierta rapidez, si no llega como puedas a tu habitación.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Arrival was late, only one night, restaurants limited.
Rosemarie
Rosemarie, 1-night family trip
Verified Expedia guest review
6/10 Good
28 Sep 2024
Liked the property grounds were well maintained didn’t like the food choices the shows were not that good and some of them you had to buy a bottle of wine or something inorder to get a table and sometimes you had to wait in line inorder to eat at the buffet
Leon
Leon, 7-night romance trip
Verified Expedia guest review
8/10 Very good
25 Sep 2024
The staff was great. The property could use a few updates and some of the rooms some of the pool conditions but overall, I would recommend this site for those who want to vacation in Mexico.
William
William, 3-night trip
Verified Expedia guest review
8/10 Very good
24 Sep 2024
We loved how quiet the property was during the day. It was very relaxing. We didnt care for our room in the premium suites...We had room 101 and the cart traffic from the road and the walkway behind the building was loud enough to wake us. Also the elevator traffic around 1 and 2am was very loud in that room. Aside from the room, I feel that we would visit again.
Ben
Ben, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2024
We truly enjoyed our stay at El Dorado. The property was well kept, staff were helpful and friendly, and the food was good. We had a private dinner party on the beach and it was absolutely beautiful!! Everything was perfect from the service (especially our host Arturo who made my day special even though it was his birthday) down to the sunset and ocean view. I'm very satisfied!
Heather A
Heather A, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 Sep 2024
All their staff where friendly and always avaliable to help.
Martha
Martha, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2024
We loved our 5 night stay! There was not a moment we were disappointed. There were plenty of food options and activities to do through out the day. As well as the excursions that more inclusive included were the best especially the catamaran. The spa was EXCELLENT and one of the best ones we have been to. Definitely would come back.
George Jeremy
George Jeremy, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2024
Rachel
Rachel, 3-night trip
Verified Expedia guest review
8/10 Very good
9 Sep 2024
Could use an upgrade to the older rooms
Terry
Terry, 4-night family trip
Verified Expedia guest review
8/10 Very good
8 Sep 2024
My husband and I truly enjoyed our stay. The staff was amazing and very helpful. There was a hurricane a week prior to our arrival but you could barely tell as the place was clean and everything looked great. The beach was affected by the storm but we enjoyed nonetheless. The only issue we had was communication, no one stated that there are no elevators on our side of the suites and I was traveling with an injured foot so walking two flights to our room was dreadful. Lastly there are so many things included with this resort but it seems you have to ask before it’s offered. We happened to watch a commercial on the first channel and sadly it was on our last day
Diarra
Diarra, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Sep 2024
Brian
Brian, 13-night trip
Verified Expedia guest review
8/10 Very good
26 Aug 2024
rosalva
rosalva, 8-night trip
Verified Expedia guest review
4/10 Fair
17 Aug 2024
Checking in to the property took a while and the lobby was not air conditioned. A lot of the restaurants on the map that was provided weren’t open the times listed or just weren’t open at all and we were not informed of this. You had to be seated in a specific dining area to have any meal meaning you couldn’t grab something quick and go. The waiters in the a la carte restaurant weren’t very attentive and we ended up going to the bars ourselves to get the drinks while at meals. While trying to relax on the beach, large CAT construction equipment would drive by all day as well as lawnmowers and weed wackers which were not very pleasant to listen to while on the beach. We were not properly informed of what the all inclusive included which was a day trip to a separate beach because the front desk staff stated “this beach isn’t very good”. They had no reservations available for our time there so we missed out. The rooms were nice and air conditioned. The inside restaurants were not air conditioned. The bartenders and a few waiters were very helpful but besides that not very friendly or welcoming service. Our shuttle to the airport insisted on picking us up at 7am for a 12pm flight leading to hours waiting around in the airport.
Samantha
Samantha, 4-night trip with friends
Verified Expedia guest review
8/10 Very good
13 Aug 2024
Very nice property. Well kept. Could use some paint in various areas and upgraded fixtures.
Richard David
Richard David, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
This property is truly amazing. The service is top notch and the food was amazing. My wife is also gluten free and every restaurant was accommodating with having decent gluten free options for her. Seaside market has the best breakfast and the lunches next to the ocean at Arrecifes are hard to beat. The palms side is definitely nicer though. Our favorite part of the trip was the service. Shout of to Maria at the entertainment area (she is so sweet), the nice man at the beach the night of the fire show for letting us watch, the woman who decorated our bed for our anniversary (BEAUTIFUL), Gabriel our driver from Lomas who is too kind, and Miguel for his incredible beachside drink service. The staff are all too kind here and go above and beyond for you. My wife and I will definitely be staying again.