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Barceló Maya Palace - All Inclusive

4.5 star property
Beachfront property in Xpu-Ha with water park and spa

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Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
Private beach, white sand, beach towels, scuba diving
View from room
Gazebo
Reception
VIP Access

Reviews

8.8 out of 10
Excellent
Unwind at Barceló Maya Palace - All Inclusive, a luxury all-inclusive property by the ocean. Guests can bask in the sun on a private beach, indulge in international cuisine at one of 6 on-site restaurants or enjoy activities like scuba diving and snorkeling.

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Water park
  • Nightclub
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Sauna

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Premium TV channels
The current price is CA $368
CA $448 total
includes taxes & fees
May 9 - May 10

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Ocean view
  • 45 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
2 outdoor pools, open 9:00 AM to 7:00 PM, sun loungers

Barceló Maya Tropical - All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.4 out of 10, Very good, 1,000 reviews
The price is CA $277
CA $338 total
includes taxes & fees
May 9 - May 10
Barceló Maya Tropical - All Inclusive
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About the area

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • Oasis Beach - 1 min walk - 0.0 km
  • Ecopark Kantun Chi - 15 min walk - 1.3 km
  • Cenote Azul - 18 min walk - 1.6 km
  • Puerto Aventuras Golf Club - 3 min drive - 2.3 km
  • Puerto Aventuras Marina - 4 min drive - 2.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive
  • Cozumel Intl. Airport (CZM) - 20.1 miles/32.3 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mirador Buffet - ‬8 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Bar Mojado Beach - ‬16 min walk

About this property

Barceló Maya Palace - All Inclusive

Barceló Maya Palace - All Inclusive offers a private beach and gives you access to onsite scuba diving, snorkeling, and kayaking. There's plenty of fun with the 3 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. Serving international cuisine, Mirador is one of 6 restaurants and 2 poolside bars. Other highlights at this luxurious property include 4 bars/lounges, a nightclub, and a free kid's club. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 756 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2347 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Mosquito nets
  • Health club
  • 3 outdoor pools
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Guidebooks/recommendations

Special features

Spa

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Mirador - This buffet restaurant specializes in international cuisine.
La Hacienda - This buffet restaurant specializes in Mexican cuisine.
Rodizio - This restaurant specializes in Brazilian cuisine.
Brasserie - This restaurant specializes in French cuisine.
Caribe - This restaurant specializes in Caribbean cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.65 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Palace - All Inclusive offer free cancellation for a full refund?

Yes, Barceló Maya Palace - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Barceló Maya Palace - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Barceló Maya Palace - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Barceló Maya Palace - All Inclusive?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Barceló Maya Palace - All Inclusive?

Yes, an airport shuttle is available. The charge is USD 278 per vehicle roundtrip.

What are the check-in and check-out times at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Barceló Maya Palace - All Inclusive and nearby?

Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Barceló Maya Palace - All Inclusive also has 2 poolside bars, 4 bars, and a nightclub, as well as a private beach, a sauna, and a steam room.

Are there restaurants at or near Barceló Maya Palace - All Inclusive?

Yes, there are 6 onsite restaurants, featuring international cuisine.

Does Barceló Maya Palace - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Barceló Maya Palace - All Inclusive like?

Barceló Maya Palace - All Inclusive is a short 1-minute walk from Xpu-ha Beach and 15 minutes' walk from Ecopark Kantun Chi.

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Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Family friendly
Booking
Children
Palace

What guests liked

  • The beach was beautiful, clean, and well-maintained with excellent snorkeling opportunities and a variety of marine life. (118 reviews)
  • The pool area was huge, clean, and fantastic with great options for fun, including waterslides and hydromassage installations. (100 reviews)
  • Dining options were excellent with great variety of foods and exceptional service at the restaurants. (39 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

My stay at Barcelo was great, however the ages of my children didn’t transfer correctly and I was charged more at check in.
Anna L, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing vacation

Our vacation at Barcelo Maya Palace was wonderful! Service was great, food was good, and the resort was clean. We will definitely return to this resort again.
8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We have stayed at this property 8 times. Really love the resort and choices it offered. This was the most crowded it has ever been when we were there and it did seem like they could really use some more bartenders, servers and chairs around the pool. The lines were rather bad. Our VIP benefits weren't quite as good this time- we never got a bottle of wine in the room as before.
Connie Sue, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The place was awesome especially for kids. The beach access was great, with clean water
Sumit Singh, 5-night family trip
Verified Expedia guest review

8/10 Very good

Very enjoyable stay. Property, pools, staff, and service were excellent! The food at the buffets left a little to be desired. Not that appetizing. It was also left out too long and was not heated very well. Al and all a very enjoyable experience.
Mark, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Natalie, 7-night trip
Verified Expedia guest review

8/10 Very good

Food is 3 out of 5 ( buffet & restaurants) Room didnt got clean until 4 pm or i had to call house skipping
Saverio, 7-night trip
Verified Expedia guest review

4/10 Fair

Love the pools and beach access and large rooms, didn't like that there were lots of rocks in ocean water near the Palace, hot food in buffet was not hot or even warm, cooked meats were tough - very disappointing.
Andrea Marilyn, 10-night romance trip
Verified Expedia guest review

8/10 Very good

The snorkeling was amazing! Would have like to have food options outside by the pool.
Timothy Daniel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommen! We had the best time
CARA, 12-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 7-night trip
Verified Orbitz guest review

10/10 Exceptional

Beautiful resort. Lots of good food and options. Very clean, amazing staff. Excellent beach, lots to do. Only complaints were the pillows, but I'm very picky when it comes to those.
Ryan, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

This place is amazing!
Siju, 4-night trip
Verified Expedia guest review

10/10 Exceptional

.
Kaitlyn Taylor, 4-night family trip
Verified Expedia guest review

8/10 Very good

We’ve been there multiple times and the quality of food and cleanliness of the beaches are going down. This time we stayed at Palace and unfortunately the beaches were not very clean, we’ve seen lots of plastic cups/bags etc. in the waters.
Elena, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

brittany, 8-night trip
Verified Expedia guest review

8/10 Very good

Exelent property, very relaxing
sinisa, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Nice beach and large pools
Daniel, 7-night family trip
Verified Expedia guest review

8/10 Very good

Stayed here many times. First time that I had trouble finding a lounger on the beach. Mostly because they’ve removed at least a third of them. Question is, why?
GENE, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing property, mind blowing food, nice beach, huge pool and bar, great walking area, awesome lobby, food and shows, super restaurants. Absolutely lovely place…
Rajesh, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

I love the fact that everything is onsite. Food at the Palace was great. My kids loved it. 20 year olds wanted more people at the club but I believe it was slow because of the time of year we went. Family photos taken by onsite company are fabulous. This was our second time there and will definitely go back again.
Megan, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Overall our 7 night stay was excellent. We had two kids under 8 and there was plenty for them to keep them happy through the day untill there bedtime. For us adults it might have been nice to have a little more clarity on what is offered for us. Food was good and plentiful but NO Halal at all which was a shame. All this being said we would definitely go back and spend our time there again.
Matthew, 7-night family trip
Verified Expedia guest review

8/10 Very good

Overall this was a great vacation!! Beautiful property, lots of food options, and huge salt water pools! Fun swim up bar. We enjoyed it and will likely return! A couple of issues that we will learn from for next time. You can only make 2 reservations for restaurants at a time, and they book very quickly. Do this right away! If you book the resort through a third party like Expedia, call the resort to confirm that you get the room you requested-example 1king bed vs 2 double beds. This is considered a “request” and is not a guarantee. Property conditions rated 4/5 due to one bed being sunk in and blowing a fuse using the hair dryer. Minor issues that were fixed.
Jennifer, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

No question. Will be back annually. If you are thinking about booking a trip here, do it now. Trust me.
Dominic, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Brooke, 6-night trip
Verified Expedia guest review