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Urban Bacalar Hotel

2.5 star property
Bacalar hotel with outdoor pool and restaurant

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Photo gallery for Urban Bacalar Hotel

Relax in a serene space with a large bed, bedside table, and wall-mounted sink.
Stunning building with vertical windows and a flat roof, surrounded by tall palm trees.
Relax by the pool surrounded by lush tropical plants and lounge chairs.
Relax on the water with a comfortable seating area and stunning views of the surrounding shoreline.
Enter a serene space with a covered area featuring a bench and table, perfect for relaxation.
Urban Bacalar Hotel offers a tranquil retreat near the bay, where you can unwind by the outdoor pool or stroll through the garden. With in-room WiFi, multilingual staff and tour assistance at your disposal, previous guests have appreciated this hotel's attentive service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Multilingual staff
  • Concierge services
  • Tour/ticket assistance
  • Porter/bellhop

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
The current price is CA $43
CA $56 total
includes taxes & fees
Aug 24 - Aug 25

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Non Smoking

Enjoy a peaceful retreat with a view of lush greenery from the large window, a flat-screen TV, and a comfortable bed.

Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Room

Enjoy a serene view of lush greenery from the large window in this stylish room, featuring a comfortable bed and a modern sofa.

Design Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, 1 Double Bed, Pool View

Enjoy a serene view of lush greenery from the large window in this stylish room featuring a comfortable bed, desk, and modern amenities.

Double Room, 1 Double Bed, Pool View

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the area

Map
Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Bacalar, QROO, 77930

What's nearby

  • Polytechnic University of Bacalar - 19 min walk - 1.6 km
  • Laguna Bacalar Ecological Park - 3 min drive - 1.8 km
  • Fort of San Felipe - 3 min drive - 2.5 km
  • Municipal Spa of Bacalar - 4 min drive - 3.3 km
  • Cenote Cocalitos - 7 min drive - 6.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
  • Corozal (CZH) - 53 min drive

Restaurants

  • ‪La Playita - ‬3 min drive
  • ‪Marisqueria el Taco Loco - ‬3 min walk
  • ‪El Sazón a la Mexicana - ‬20 min walk
  • ‪Finisterre Bacalar - ‬3 min drive
  • ‪Yerbabuena - ‬3 min drive

About this property

Urban Bacalar Hotel

Urban Bacalar Hotel offers a fantastic location, putting you just a 5-minute walk from Lake Bacalar. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Urban Bacalar Hotel
Urban Bacalar
Urban Bacalar Hotel
Urban Bacalar Hotel Hotel
Urban Bacalar Hotel by MIJ
Urban Bacalar Hotel Bacalar
Urban Bacalar Hotel Hotel Bacalar

Frequently asked questions

Does Urban Bacalar Hotel offer free cancellation for a full refund?

Yes, Urban Bacalar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Urban Bacalar Hotel ?

Yes, there's an outdoor pool.

Are pets allowed at Urban Bacalar Hotel ?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Urban Bacalar Hotel ?

Yes, there's free self parking.

What are the check-in and check-out times at Urban Bacalar Hotel ?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Urban Bacalar Hotel and nearby?

Urban Bacalar Hotel has an outdoor pool and a garden.

Are there restaurants at or near Urban Bacalar Hotel ?

Yes, there's an onsite restaurant.

What's the area around Urban Bacalar Hotel like?

Urban Bacalar Hotel is a short 5-minute walk from Lake Bacalar and 17 minutes' walk from Polytechnic University of Bacalar.

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Urban Bacalar Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Breakfast
Service staff
Room
Coffee

Reviews

10/10 Excellent

Nice, cute small rooms with very comfortable beds
Eli, 1-night trip

10/10 Excellent

Loved the location, the rooms, the food
Claudia Lorena, 4-night trip

6/10 Okay

The only thing about is that doesn't have cable nether Netflix
Martin, 2-night trip

8/10 Good

Very rustic stay. Wold recommend for bypasses
Kevin, 1-night trip

8/10 Good

The staff at this property are all great! They all go above and beyond to make your stay comfortable.
Hector, 1-night trip

6/10 Okay

Vacation Review Budget First off, we do like to take vacations that are “luxurious” but we also take a lot of low budget trips to go away more often and see new places. This review is a budget review 2 things matter most to us 1 cleanliness and 2 a pool We are content with a basic room as long as we have beds and a bathroom and they are clean (a TV is nice but we have devices to watch content on) Cleanliness rating 9 Room rating 5, the room with the sofa bed is too uncomfortable to sleep on and had weak water pressure and the AC leaked into the room, the rooms are small but that was expected. Room amenities, AC, TV Hotel/condo/VRBO rating 7 Amenities, pool Pool rating 10, good sun and shade as sun sets with warm water Staff rating 10 Restaurant rating/options, n/a Location to things, a lot close but has to be driven/taxi If you’re looking for budget, I would and wouldn’t recommend, if you need the sofa bed it’s impossible to sleep on If you can share a double or are single I’d go back This review does not take restaurant food in the consideration There are plenty of (excellent) options nearby in driving distance
Brian, 3-night trip

10/10 Excellent

Away from lake
Alejandro, 1-night trip

8/10 Good

The staff was very friendly and helpful and the breakfast was included and very tasty. Our room was bare bones, the toilet didn't seem to work properly and we were kind of concerned the sheets hadn't been properly cleaned. Other than that, we'd recomdend this hostel still to anyone simply because of the friendliness of the staff.
Alexis, 2-night trip

2/10 Terrible

THE PLACE IS IMPOSSIBLE TO FIND AT NIGHT BETWEEN THE UNLITE HIGH BUSHES; LOOKS LIKE A KIDNAPPING SET
Alfredo, 1-night trip

6/10 Okay

Beautiful property, sheets were always dirty getting clean towels seemed to always be an issue as well Jas having hot water in the room or water overall. Far from downtown, you have to get a cab leading to an over priced price.
Nayeli, 7-night trip

2/10 Terrible

Ese hotel es una porquería, nada de lo que presentan en fotos es una realidad, favor de no contratar ese hotel, es una estafa y ustedes cómo Expedia deberían primero analizar sus calientes como este tipo de establecimientos ya que está en juego su veracidad de ustedes, por otro lado, espero me regresen mi dinero, gracias, ya que no volveré a contratar por medio de Expedia, son una estafa.
jorge, 2-night trip

6/10 Okay

Puede mejorar su limpieza en sus instalaciones
Manuel, 1-night trip

4/10 Poor

No me gustó hay alacrano
Lupita, 2-night trip

8/10 Good

Bien
Rodolfo I flores de, 1-night trip

8/10 Good

RODRIGO VILLANUEVA, 6-night trip

10/10 Excellent

Un lugar excelente para descansar
Aida, 4-night trip

10/10 Excellent

Todo muy bien!!
Abel, 1-night trip

10/10 Excellent

Un lugar tranquilo

Elizabeth, 1-night trip

10/10 Excellent

QUITZIA, 3-night trip

10/10 Excellent

Me gusta la tranquilidad del lugar y muy buena atención
MIGUEL, 3-night trip

10/10 Excellent

Buen servicio
Vicente, 3-night trip

10/10 Excellent

Pueden mejorar las condiciones de limpieza
karen, 2-night trip

10/10 Excellent

Las habitaciones falta un poco de mantenimiento al igual que la entrada hacia el hotel mucho pasto y para el que no conoce es algo difícil. En cuanto al personal la chica de recepción muy amable con las indicaciones, la alberca muy agradable para pasar la tarde
OMAR, 4-night trip

2/10 Terrible

Pesimo hotel

Al llegar nos recibiero muy bie, llevamos añrededor de las 7 pm . Las fotos de la habitación están muy bonitas, sin embargo al ingresar no es lo mismo, acabados de quinta, el colchon terrible, y lo peor de todo no salía agua, a la mañana siguiente salí a recepción y el chico me atendió como si eso fuera cosa que no hubiera agua, con toda tranquilidad me dijo voy a ver el motor del agua, al final salió el agua pero un chorrito que no pide bañarme. Honestamente es un robo. Hacen creer por las fotos que vas a llegar a un espacio pequeño pero bonito y funcional. Definitivamente nos robaron.
BARBARA, 1-night trip

4/10 Poor

La habitacion no era muy confortable, con detalles en el baño y espacio, los alrededores del hotel en la noche, son muy oscuros porque son monte y carretera , no habia internet en el hotel ! La atención del personal amable y buena !
Alejandro, 1-night trip