Av. Lazaro Cardenas 212, Av. Juarez, Chetumal, QROO, 77000
What's nearby
Museum of Maya Culture - 6 min walk - 0.6 km
Palacio de Gobierno - 12 min walk - 1.0 km
Chetumal Ferry Terminal - 13 min walk - 1.1 km
Palacio Municipal De Othon P. Blanco - 13 min walk - 1.1 km
Explanada de la Bandera - 13 min walk - 1.1 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive
Corozal (CZH) - 37 min drive
Restaurants
Restaurante " los Cocos - 2 min walk
Las Mismas - 4 min walk
Los Almendros - 5 min walk
Backery & Coffee Casa Vanilah - 5 min walk
Pasion Turca - 6 min walk
About this property
Hotel Suites Arges - Centro Chetumal
Enjoy your visit to Chetumal with a stay at Hotel Suites Arges - Centro Chetumal. Guests looking for a bite to eat can check out Mantura, which serves international cuisine. An outdoor pool, a bar/lounge, and a snack bar/deli are other features. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
60 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Room service (limited hours)
Snack bar/deli
What to do
Access to nearby outdoor pool
Working away
Business center
Meeting room
Conference space (24 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Room amenities
Be entertained
31-inch flat-screen TV
Home comfort
Air conditioning
Sleep well
Down comforter
Blackout drapes/curtains
What to enjoy
Heated floors
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Access via exterior corridors
Special features
Dining
Mantura - This bistro specializes in international cuisine.
Fees & policies
Refundable deposits
Cash deposit: MXN 2000 per accommodation, per stay
A damage deposit of MXN 2000 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 18 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 248 for adults and MXN 200 for children
Early check-in can be arranged for an extra charge of MXN 200 (subject to availability)
Late check-out can be arranged for an extra charge of MXN 200 (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: MXN 200 per night
Pets are allowed for an extra charge of MXN 200 per pet, per day
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Suites Arges Chetumal
Suites Arges Chetumal
Suites Arges
Hotel Hotel Suites Arges Chetumal
Chetumal Hotel Suites Arges Hotel
Hotel Hotel Suites Arges
Hotel Suites Arges
Suites Arges Centro Chetumal
Hotel Suites Arges Pet Friendly
Hotel Suites Arges - Centro Chetumal Hotel
Hotel Suites Arges - Centro Chetumal Chetumal
Hotel Suites Arges - Centro Chetumal Hotel Chetumal
Frequently asked questions
Does Hotel Suites Arges - Centro Chetumal offer free cancellation for a full refund?
Yes, Hotel Suites Arges - Centro Chetumal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Suites Arges - Centro Chetumal?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel Suites Arges - Centro Chetumal?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of MXN 200 per pet, per day, and there's also a deposit of MXN 200 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Suites Arges - Centro Chetumal?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Suites Arges - Centro Chetumal?
Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge of MXN 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 200 (subject to availability).
What is there to do at Hotel Suites Arges - Centro Chetumal and nearby?
Hotel Suites Arges - Centro Chetumal has an outdoor pool and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Suites Arges - Centro Chetumal?
Yes, Mantura offers international cuisine.
What's the area around Hotel Suites Arges - Centro Chetumal like?
Hotel Suites Arges - Centro Chetumal is a short 9-minute drive from Chetumal, Quintana Roo (CTM-Chetumal Intl.) and 12 minutes' walk from Palacio de Gobierno.
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Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
2 Jan 2025
Ok if you just need to sleep!
Bed was comfortable but the bathroom showerhead needed a good cleaning.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
8 Dec 2024
Simple no frills accommodation. Ok for a night. Sixeable hotel. Restaurant had vegetarian choices. Falafel salad was good.
Leslie
Leslie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Dec 2024
Sefania
Sefania, 2-night trip
Verified Expedia guest review
4/10 Fair
4 Dec 2024
Bansnrj
Darniel
Darniel, 1-night romance trip
Verified Expedia guest review
8/10 Very good
3 Dec 2024
LUCELLI
LUCELLI, 2-night trip
Verified Expedia guest review
8/10 Very good
27 Nov 2024
Our go to spot in chetumal. The quality of stay is good for the price point.
Erwin
Erwin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Nov 2024
The staff was very friendly!
Louis
Louis, 1-night trip
Verified Expedia guest review
8/10 Very good
17 Nov 2024
Is close to stores,restaurants,quiet,
Lilian
Lilian, 1-night romance trip
Verified Expedia guest review
8/10 Very good
12 Nov 2024
Todo excelente por su precio muy buena opción buena ubicación y comercios a unos pasos lo único malo eran los colchones y almudas un poco incómodos
Dora
Dora, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Nov 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Edilto
Edilto, 1-night trip
Verified Expedia guest review
6/10 Good
15 Oct 2024
Website stated 2 queen beds but in actuality there was only 2 twin bed .Really small and uncomfortable beds .Pver priced
Jarrel
Jarrel, 2-night trip
Verified Expedia guest review
8/10 Very good
30 Sep 2024
Peaceful
Louis
Louis, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Sep 2024
Wayne
Wayne, 7-night trip
Verified Expedia guest review
8/10 Very good
14 Sep 2024
The hotel is okay it’s clean but can be little better. The staff are not helpful but they speak English well and that was a plus.
shaherah
shaherah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sep 2024
Looks a bit run down, still has the basics. The staff and the convenience store was it's saving grace.
Arges Hotel charges 12 US Dollars to replace a simple plastic card key. Those don’t cost 12$$$.
There is no advance notice of the charge for misplaced cards. Also walls are very thin, beds are placed head to head so you can hear the snoring in the adjacent room.
Alfredo
Alfredo, 1-night family trip
Verified Expedia guest review
2/10 Poor
20 Aug 2024
Gina
Gina, 2-night trip
Verified Expedia guest review
2/10 Poor
20 Aug 2024
The pool was filthy with morass although the staff did clean when told it was not done properly, our room loss access to water supply for quite a time, internet access was poor on the third floor, we found dead roach as we entered our room, the toilet was dirty amongst the toilet paper holder. Another room of ours smelt like drainage and the other was being flood with water on the floor because of the a.c. Must say the staff was very friendly and tried their best to resolve issues.
Diana
Diana, 2-night family trip
Verified Expedia guest review
4/10 Fair
20 Aug 2024
We rented a few rooms on different floors, for a birthday trip and each room had it's own issue.
Firstly, no welcome drink as listed upon booking. Then they were seemingly "booked out" with a dirty pool that none of the guest could make use of. People did take their chance with the dirty pool water, but that looked like an infection waiting to happen. We asked them to have it cleaned asap. It was partially cleaned the following day.
On the night of August 16th, one of the rooms had no water and the A/C was not working. When hotel staff was alerted, all they said was "we're working on it".
One of the rooms on the 2nd floor had a faulty A/C that dripped throughout the room and left the hallway pretty much soaked. Yet another safety hazard that was not properly handled by the hotel staff.
Then my room had a terrible smell throughout the weekend. Their drainage system seemed to be backing up or something of the sort because that is what the room smelt like, a drain.
Overall the staff was not very welcoming to our party and we have no plans of returning. It's not somewhere I'd recommend to my friends or family.