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Barceló Maya Riviera - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with spa, near Xpu-ha Beach

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Photo gallery for Barceló Maya Riviera - Adults Only - All Inclusive

Beach/ocean view
View from room
4 outdoor pools, sun loungers
Junior Suite Ocean Front Premium Level | Bathroom
View from room
Escape to Barceló Maya Riviera - Adults Only - All Inclusive, nestled near Xpu-ha Beach. Unwind at the swim-up bar, indulge in a rejuvenating sports massage at U-Spa, and enjoy meals at any of the 5 on-site restaurants. With volleyball and snorkeling activities plus sun loungers by the pool, guests have plenty of ways to soak up some fun in the sun.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Fitness center
  • Pool bar
  • Swim-up bar
  • Massage/treatment rooms
  • Conference center
  • Airport shuttle

Feel at home (6)

  • Private bathroom
  • Private hot tub
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CA $406
CA $494 total
includes taxes & fees
May 8 - May 9

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, Oceanfront

Free minibar, in-room safe, individually furnished, desk

Junior Suite, Oceanfront

Highlights

Balcony
Individually furnished
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Renovated in 2019
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level)

Junior Suite (Swim Up Premium Level)

Highlights

Balcony
Individually furnished
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Renovated in 2019
Down duvet
  • Partial sea view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Individually furnished
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Renovated in 2019
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean Front Premium Level

Free minibar, in-room safe, individually furnished, desk

Junior Suite Ocean Front Premium Level

Highlights

Balcony
Individually furnished
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Renovated in 2019
Hair dryer
  • Partial sea view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
3 outdoor pools, sun loungers

Barceló Maya Palace - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.8 out of 10, Excellent, 1,742 reviews
The price is CA $368
CA $448 total
includes taxes & fees
May 8 - May 9
Barceló Maya Palace - All Inclusive
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About the area

Map
Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO

What's nearby

  • Xpu-ha Beach - 1 min walk - 0.0 km
  • Ecopark Kantun Chi - 15 min walk - 1.3 km
  • Cenote Azul - 3 min drive - 1.8 km
  • Puerto Aventuras Marina - 6 min drive - 4.5 km
  • Blu Riviera Maya - 7 min drive - 7.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 72 min drive
  • Cozumel Intl. Airport (CZM) - 20.7 miles/33.3 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mirador Buffet - ‬6 min drive
  • ‪Carey Lobby Bar - ‬6 min drive
  • ‪Palmeras - ‬14 min walk
  • ‪Tokyo - ‬14 min walk
  • ‪Bar Mojado Beach - ‬7 min walk

About this property

Barceló Maya Riviera - Adults Only - All Inclusive

At Barceló Maya Riviera - Adults Only - All Inclusive, you'll have access to onsite scuba diving, snorkeling, and windsurfing. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 5 restaurants and the 5 bars/lounges are great places to grab a cold drink. This luxurious property also features a poolside bar, a fitness center, and a snack bar/deli. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 850 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Mini golf
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Pool table

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Designer stores on site
  • Shopping mall on site
  • Arcade/game room
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Private rooftop hot tub
  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

U-Spa has 26 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.65 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Barcelo Maya Riviera Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort Xpu-Ha
Barcelo Maya Riviera Adults Resort
Barcelo Maya Riviera Adults Xpu-Ha
Barcelo Maya Riviera Adults
Resort Barcelo Maya Riviera - Adults only Xpu-Ha
Xpu-Ha Barcelo Maya Riviera - Adults only Resort
Resort Barcelo Maya Riviera - Adults only
Barcelo Maya Riviera - Adults only Xpu-Ha
Barcelo Maya Riviera Resort
Barcelo Maya Riviera Xpu-Ha
Resort Barcelo Maya Riviera Xpu-Ha
Xpu-Ha Barcelo Maya Riviera Resort
Resort Barcelo Maya Riviera
Barcelo Maya Riviera
Barcelo Maya Riviera Adults
Barcelo Maya Riviera Adults Only All Inclusive
Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

Frequently asked questions

Does Barceló Maya Riviera - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Barceló Maya Riviera - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Barceló Maya Riviera - Adults Only - All Inclusive?

Yes, there are 4 outdoor pools.

Are pets allowed at Barceló Maya Riviera - Adults Only - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Barceló Maya Riviera - Adults Only - All Inclusive?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Barceló Maya Riviera - Adults Only - All Inclusive?

Yes, an airport shuttle is available. The charge is USD 278 per vehicle roundtrip.

What are the check-in and check-out times at Barceló Maya Riviera - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Barceló Maya Riviera - Adults Only - All Inclusive and nearby?

Have fun with onsite activities like windsurfing, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Barceló Maya Riviera - Adults Only - All Inclusive also has 5 bars, private rooftop hot tubs, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Barceló Maya Riviera - Adults Only - All Inclusive?

Yes, there are 5 onsite restaurants.

Does Barceló Maya Riviera - Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a private rooftop hot tub.

Does Barceló Maya Riviera - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Barceló Maya Riviera - Adults Only - All Inclusive like?

Barceló Maya Riviera - Adults Only - All Inclusive is a short 1-minute walk from Xpu-ha Beach and 15 minutes' walk from Ecopark Kantun Chi. The local area is walkable and popular for its beaches.

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Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Beach
Buffets
Restaurant
Adults
Drinks
Entertainment
Booking

What guests liked

  • The pools were huge, sparkling, and offered a variety of options with water features, making for a perfect tropical escape. (85 reviews)
  • The beach at this property is breathtaking with crystal-clear waters, soft powdery sand, and a variety of activities for snorkeling and relaxation. (94 reviews)
  • Dining options were excellent with high-quality food and service at all four restaurants and the buffet. (31 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Best hotel

My stay at the hotel was way above excellent. It is one of the best hotel that I would definitely book again and it’s a guaranteed.
juancarlos, 4-night trip
Verified Hotels.com guest review

6/10 Good

4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Bob, 4-night trip
Verified Expedia guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed our time at this resort, the food was good and the team members were very professional, will go again!
Paul, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

JAMIE LYNN, 5-night trip
Verified Expedia guest review

6/10 Good

Barceló is a huge resort made up of multiple different properties. You can wonder between the properties to get different experiences and shopping. We enjoyed our stay and the food was good, but not amazing. The staff were not very friendly nor gracious compared to our experiences at other resorts, and although it says they speak both spanish and english, we struggled communicating with staff using english. Beware- they do require pants and closed toed shoes for men at all dinner reservations, which we did not see before our arrival. Overall, we have definitely had better experiences.
Mackenzie, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Disappointing Experience – Poor Service and Strict Rules I recently stayed at the Barceló resort, and while the property itself was beautiful, the overall experience was frustrating due to the poor quality of service and unnecessary restrictions. The biggest issue was the staff’s lack of attention to detail and urgency. Requests were often ignored or took forever to be fulfilled. Simple things like getting extra towels or ordering a drink at the bar felt like a chore. The staff seemed indifferent, and at times, even rude. For a resort of this caliber, I expected much better service. Another major letdown was the food. The options were extremely limited, and the quality was underwhelming. By the second day, it felt like we were eating the same thing over and over again. For a resort that markets itself as high-end, I expected more variety and fresher ingredients. To make matters worse, they enforce a strict dress code for dinner, requiring men to wear long pants. While I understand the need for some level of formality, this policy felt outdated and unnecessary, especially in a beachside resort. Meanwhile, service at the restaurants was slow, adding to the frustration. It’s a shame because the resort itself is stunning, with great potential. However, the lack of attention to detail, poor service, and unnecessary rules made the stay more stressful than relaxing. I wouldn’t return, and I wouldn’t recommend it to anyone looking for a truly enjoyable vacation.
Luis, 3-night romance trip
Verified Expedia guest review

6/10 Good

The property is beautiful, the beach is amazing and the staff was great. However, the food options were very limited compared to other all inclusives. PFor breakfast and lunch there is only a mediocre buffet and for dinner there are four ala carte restaurants where reservations are required. Also, there is only one bar option in the evenings. There are no activities at this resort but the adjoins resorts have some, though none of them are free. We paid to upgrade to the premiere club which was a total waste of money. There absolutely no advantages to this as there are at other resorts we’ve stayed at except for being able to order room service at no charge. I don’t think we will return.
Suzanne, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Had an amazing stay at this hotel! The rooms were spotless, the staff was incredibly friendly, and the atmosphere was cozy and inviting. Highly recommend for anyone looking for comfort and great service!
Kristov, 7-night romance trip
Verified Expedia guest review

8/10 Very good

devon, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Carla, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Huge beach area! One aide has a little reef great for snorkeling lots of fish and a few turtles and the other side white sandy beach you just relax in the ocean hardly any waves. Hotel staff friendly and accommodating
Raul, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was amazing. Wish the food tasted better but great
Keana, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Steven, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I recently spent a week at this amazing hotel, and I can’t recommend it enough! The facilities are top-notch, and the service is truly exceptional—it’s hard to find anything we didn’t like. At first, we were unsure about the long walk to our room, but it ended up being something we absolutely loved—it added to the tranquil and relaxing vibe of the place. The variety of food and drinks was impressive, and everything was of excellent quality. The staff went above and beyond to make our stay comfortable and enjoyable. If I had to point out one area that was just average, it would be the entertainment, but honestly, we didn’t mind at all. This is the perfect place to relax and disconnect, especially if you’re traveling with your partner. We had an unforgettable time and can’t wait to return!
Razvan-Ionut, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love this resort. Everything is kept very clean, and the staff are great! Food is also really good, especially at the dinner restaurants.
Jessica, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The gourmet dinners were unbelievable. We had a romantic private beach dinner that was once in a lifetime Cant wait to go back
Elizabeth B, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Likes: Very clean property Variety of food Friendly stuff Needs improvement: Didn’t have enough lounge chairs on a beach and pool area. People had to lay on a sand
Yelena, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Ability to be in 3 resort at the same time
Ayomide, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great resort.
Marta Monika, 6-night trip
Verified Expedia guest review

2/10 Poor

From the very beginning of our stay, we encountered multiple issues with our room. Both the sink and shower were clogged, which we immediately reported to the staff. While they addressed the clogs, the shower began emitting a foul odor that persisted for four days. Despite our efforts to endure the smell, it became unbearable, and I returned to the service desk to explain the situation. Eventually, I was referred to a supervisor. While she did switch our room, the process was a complete mess. We had to wait to check out of our old room and check into the new one. Transferring our luggage between rooms caused us to miss yet another event we had planned, adding to the growing list of frustrations. Altogether, we wasted about four days dealing with room or hotel-related issues. On top of that, the room setup was highly uncomfortable. There were three adults in our party, and we were given twin beds instead of the double beds advertised on their website. Sleeping in such cramped conditions was one of the most uncomfortable experiences of my life. Unfortunately, the new room was no better. It was filthy, with wood shavings and other debris on the floor. The beds weren’t properly made, and the pillows were smashed and flat, unlike the pillows from our first room. It felt like they had given us someone else’s dirty room. The overall atmosphere at the resort was also disappointing—most of the staff seemed to be in bad moods, starting with Ricardo at the service desk.
Verified Expedia guest review

10/10 Exceptional

Wonderful resort. Clean, food is great and so as the entertainment. Highly recommend!
Endia, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dena, 3-night trip
Verified Expedia guest review

4/10 Fair

Not truly all inclusive. Fees for simple things. For example, fees for using the steam room and the sauna. The $45 fee is for every 1 hour. Fee for basic SAKE at the Japanese restaurant. Fees and more fees. The room refrigerator NEVER worked. We complained everyday. 5 days without a working mini refrigerator. Nothing was done about this. No food service at all outside of the buildings. For example, can’t eat fries, burgers, tacos on the beach. Guests are prohibited from taking food outside the building dining areas. This really means that the guests have to get dressed just to eat a simple snack and then go back outdoors. This is complicated, specially on vacation. All the other resorts always have snack bars accessible from the beach and pool area. Another example, drinks are not served on the beach. NO SERVICE ON THE BEACH. Every time we were thirsty, we had to walk from the beach to the pool side bar. There are only drinks at the pool side bar. No peanuts, olives, pretzels….. We will not stay at this resort again. Too complicated for a vacation.
RACHEL, 4-night trip with friends
Verified Expedia guest review