Hotel Cielo y Selva

2.5 star property
Punta Allen beachfront hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cielo y Selva

On the beach, white sand
On the beach, white sand
Family Tent, Pool Access, Beachfront | View from room
On the beach, white sand
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Picnic area
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
The price is CA $171
CA $207 total
includes taxes & fees
Jan 4 - 5 Jan 2025

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About the area

Map
Carretera Tulum - Punta Allen, KM 42, Punta Allen, QROO, 77768

What's nearby

  • Sian Ka'an Biosphere Reserve - 1 min walk - 0.0 km
  • Punta Allen Park - 10 min walk - 0.9 km
  • Punta Allen Dock - 11 min walk - 0.9 km
  • Sol Caribe Beach - 14 min drive - 8.3 km
  • Tulum Beach - 93 min drive - 40.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 178 min drive
  • Cancun Intl. Airport (CUN) - 93.7 miles/150.9 km

Restaurants

  • ‪Las Palapas de Punta Allen - ‬9 min walk
  • ‪Sol Caribe - ‬12 min drive
  • ‪Casa Ascention - ‬7 min walk
  • ‪Loncheria Lucy - ‬6 min walk
  • ‪Las Palapas - ‬5 min drive

About this property

Hotel Cielo y Selva

Hotel Cielo y Selva offers a fantastic location, putting you just steps from Sian Ka'an Biosphere Reserve. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 9:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • On the beach
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Accessibility

  • No elevator (single level property)
  • Well-lit path to entrance

Room amenities

Home comfort

  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 120 to 150 per person
  • Late check-out can be arranged for an extra charge

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Cielo y Selva Hotel
Hotel Cielo y Selva Punta Allen
Hotel Cielo y Selva Hotel Punta Allen

Frequently asked questions

Is there a pool at Hotel Cielo y Selva?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Cielo y Selva?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Cielo y Selva?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Cielo y Selva?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge. Contactless check-out is available.
What is there to do at Hotel Cielo y Selva and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Hotel Cielo y Selva?
Yes, there's an onsite restaurant.
What's the area around Hotel Cielo y Selva like?
Hotel Cielo y Selva is a short 1-minute walk from Sian Ka'an Biosphere Reserve and 10 minutes' walk from Punta Allen Park.

Hotel Cielo y Selva Reviews

Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Cielo y Selva is a very convenient option to stay in one of the most beautiful places there is in this world! Staff is great and hotel has good things to relax at the beach.
Christian, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Worth the long bumpy drive. Do not try to drive in a car. SUV or truck only and make sure you have a full tank of gas and plenty of water.
Matt, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Cielo y Selva, simply speaking , is marvelous. It is peaceful and clean, the sea is beautiful. Staff are exceptional. The chef works magic with The menu. And, they work with local tour operators in a very sustainable way. The only drawback is that access on foot to the Reserve is virtually non-existent. But, if you want to get away from it all, this is a perfect choice. And, I've seen about 40 species of birds here.
Charles, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Andrés, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This place is the definition of tranquility. Not much happening around here except the waves breaking on the shore and the stars sparkling in the sky. A place to wallow in the natural beauty surrounding you and feel thankful that there are still places like this.
Dan, 1-night trip
Verified Expedia guest review

4/10 Fair

Location is brilliant. 3 day stay and not once was room serviced. We had stayed 2 times prior. Rented highway price accommodation. Power out at 2 am without ventilation, lights. The site is powered by a grossly inadequate generator. They did not replace toilet paper (brought our own) did not sweep or empty trash cans (beach location and sandy ) but we learned to bring our own broom. Although food for sale the offerings were snack items at best. We know to go into town based on pst experience. It is not luxury or delux in any way. This is glorified camping and should be categorized as such for others. I had not offered any negative feedback in the last however this facility needs a wake up call.
Jeff, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent experience, if you are looking to disconnect in one of the most beautiful places in the world, this is it!
Ricardo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

..
Julio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We love this place
Hugo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Secluded relaxing beach getaaway
Lovely escape on a secluded beach, 5min walk from a small fishing village in Sian Ka'an. The common areas are lovely, with clean, soft sand, hummocks, tables and chairs and cushions to sit on. I wish I had stayed there longer. The shared bathrooms were clean, pretty, and comfortable to use. I stayed in a "glamping" tent, which was nice but had a tendency to overheat because the air doesn't flow through (there is only one opening), so it was helpful to have the fan. (The air is hot, but there's a constant breeze off the water, so outside the tent it was quite comfortable.) The restaurant has a variety of dishes, the coconut pancakes were nice, the guacamole and the fish were kindof okay, and the chicken skewers were outstanding, so it's all a bit of a surprise. :) There are other restaurants in town with more traditional Mexican food. Some seasons there is a lot of seaweed, so not nice to swim and it smells. As for the “outdoor pool”, it's tiny and only for sitting. The road here is like driving on the moon, so don't drive if you get carsick. To take a boat, show up at 3pm at the entrance of Hostal Pueblo Magica in Tulum, where there's a van transfer to a boat for 650MXN. Return is at 7am. I would recommend Cielo y Selva to anyone who wants to get away to someplace where it feels like you're away from everything on a tranquil and secluded beach paradise. I wouldn't recommend it if you're looking for a lively area, not much other than scenery and fishing in Punta Allen.
Elika, 2-night trip
Verified Hotels.com guest review

6/10 Good

Jeff, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fantastic and magical place to stay! Especially if you like an adventure and staying in remote areas....
Rhys, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

I liked the palm trees on the beach. But the seaweed stunk real bad, the bathrooms were tiny and dirty, there was a huge beehive close to our tent, and the advertised onsite pool was only a small wading pool to clean your feet. The nearby town is full of garbage, it is sad what happened to it over the years. We couldn't swim, nor did we see any animals except some emaciated roosters and some wild cats and dogs. It was depressing and so not worth the cumbersome, pothole riddled drive.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent vibe and service!
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The customer service and ambiance is amazing. The road to get there is dreadful but it’s worth it
1-night family trip
Verified Expedia guest review

8/10 Very good

2-night family trip
Verified Expedia guest review

8/10 Very good

NYE Stay
Please make sure you block out 3 hours to drive from the gate (the entrance to the national reserve) to the hotel. And it’s only 25 miles...the road it THAT bad. And that’s not counting the inevitable Tulum traffic. So, 4-5 hours once you make the east turn to Tulum. The place is so secluded and peaceful. The poor town is pretty run down but amazing people and 3 or so restaurants and all 3 were really good.
LYDIA, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice people, beautiful place, amazing view, excellent food
1-night family trip
Verified Expedia guest review

10/10 Exceptional

GAbriel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lugar encantador!! Pero el camino es un reto totalmente, muy complicado para vehículos pequeños, el tiempo en ruta se duplica por la calidad de la “brecha”
EVELYN, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Buenos platillos, se llena pero hay que esperar poco a veces, aunque vale la pena la espera
Gilmat Azucena, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Tiene todo lo que se necesita para pasar una experiencia inolvidable, conformt, buen restaurante y una viste increible e inigualable
Brenda, 1-night family trip
Verified Expedia guest review

8/10 Very good

Hermoso lugar, buena comida, tranquilidad total. Muy lejos de Tulum, terraceria aprox. 2hrs 30 min.
Zabdi Anaheim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Es un hotel magnífico, que cumple todas mis expectativas. El servicio de todos fue por demás agradable y ameno además de honestamente interesado en cumplir mis necesidades.
Jonathan, 2-night romance trip
Verified Expedia guest review