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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Tres Rios Ecopark

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
Privilege Romance Suite | Living area
Privilege Junior Suite Adults Only | Garden view
On the beach, white sand, beach massages
2 outdoor pools, pool umbrellas
VIP Access

Reviews

8.8 out of 10
Excellent
Escape to Ocean Maya Royale All Inclusive Adults Only, an oasis in Riviera Maya. Relax on the pristine white sand beach or indulge in rejuvenating treatments at Despacio Spa Centre. With five restaurants serving international cuisine, activities like volleyball and a Japanese garden nearby, this luxurious retreat offers something for everyone.

Popular amenities

  • Bar
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CA $318
CA $318 total
includes taxes & fees
May 11 - May 12

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Minibar
  • Ocean view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Minibar
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
View from property

Platinum Yucatan Princess Adults Only - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.4 out of 10, Very good, 2,567 reviews
The price is CA $385
CA $385 total
includes taxes & fees
May 5 - May 6
Platinum Yucatan Princess Adults Only - All Inclusive
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About the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Gran Coyote Golf - 7 min drive - 5.9 km
  • Tres Rios Ecopark - 8 min drive - 3.7 km
  • Maroma Beach - 13 min drive - 8.5 km
  • Playa Xcalacoco - 18 min drive - 8.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive
  • Tulum Intl. Airport (TQO) - 111 min drive
  • Cozumel Intl. Airport (CZM) - 14.1 miles/22.8 km

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

At Ocean Maya Royale - Adults Only - All Inclusive , you can spend time at the beach getting a beach massage, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy, and hydrotherapy. La Hacienda, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 4 bars/lounges, a fitness center, and an outdoor tennis court. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, French, German, Spanish
VISIBILITY

At a glance

Hotel size

    • 320 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Tennis
  • Volleyball
  • Shopping
  • Golfing nearby

Working away

  • Meeting room
  • Conference space (2013 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 32 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Does Ocean Maya Royale - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Ocean Maya Royale - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, there are 2 outdoor pools.

Are pets allowed at Ocean Maya Royale - Adults Only - All Inclusive ?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Ocean Maya Royale - Adults Only - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Ocean Maya Royale - Adults Only - All Inclusive and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Ocean Maya Royale - Adults Only - All Inclusive also has 4 bars, a sauna, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, there are 5 onsite restaurants, featuring international cuisine, ocean views, and poolside dining.

Does Ocean Maya Royale - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Ocean Maya Royale - Adults Only - All Inclusive like?

Ocean Maya Royale - Adults Only - All Inclusive is in Riviera Maya. Popular attractions include Quinta Avenida, which is 12 minutes away by car. Travelers give top marks for the property's prime location.

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Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic resort
My wife and i stayed here for 7 days and had an amazing experience and would certainly book this resort again. Food and entertainment was amazing. Cant say enough good about our trip.
7-night trip
Verified Hotels.com guest review

8/10 Very good

Kabir, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fantastic time at this beautiful property! Not too big, not too small. Everything was clean and well maintained. We stayed in building 10 which was the perfect location! 30 second walk to the beach and pool. The staff were welcoming and friendly and the service was excellent! Would absolutely recommend and would come back again!!!
Jolyne, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I can’t say enough about my incredible stay at Ocean Maya Royale! From the moment I arrived, everything exceeded my expectations. The resort itself is stunning—a beautiful beach, pristine gardens, and a truly relaxing atmosphere. Our room was spacious, comfortable, and had a great view of the garden. One of the standout parts of my trip was the service. The experience team truly went above and beyond to make my stay unforgettable! A big thank you to Carlos, Viridiana, Kenddell, and Dali for all their incredible attention to detail and personalized care. They were friendly, approachable, and always there to make our stay as fun as possible. I also loved how they made sure to keep the atmosphere relaxed but fun, with live music and entertainment each night. Whether you wanted to unwind or join in on the fun, there was something for everyone. Thank you, Ocean Maya Royale, for a truly unforgettable stay!
Yehor, 9-night family trip
Verified Expedia guest review

8/10 Very good

YASHIRA, 3-night trip
Verified Expedia guest review

10/10 Exceptional

pasoua, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

ANTHONY, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

Great resort. The only issue we had was that the AC was way too cold but that could have been user error. We got the Privilege package and the perks with that were worth the extra money. Our butler, David was awesome! He took care of all our needs.
Catina, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The experience team at this resort were AMAZING. Kenddell, Carlos, Oswyn, and Victor were so much fun to get to know and was always making sure that our group was well taken care of. The team is always full of energy. There is always something fun to do here. Could not recommend more!!
Elisabeth, 6-night trip with friends
Verified Travelocity guest review

10/10 Exceptional

Beautiful resort & friendly staff
Heidi, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing property and amazing staff. Would come back!!
Le'Saint, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Shaila, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall, a good resort. Loved the bali beds in the privilege area. The food and drinks were only ok. Wasn't wowed by it and wouldn't choose to come back. Decent price though for the experience provided. Amazing staff, very accommodating. Beach was very clean. Grounds of resort were well maintained.
Melissa Dawn, 9-night romance trip
Verified Expedia guest review

4/10 Fair

Not good
Rocio, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We loved the entire experience. Staff went out of their way to accommodate us at every level.
Eric Lee, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ahmad, 6-night trip
Verified Expedia guest review

8/10 Very good

David, 7-night trip
Verified Expedia guest review

8/10 Very good

The property was nice and lots of things to do. Food was very good for a resort. Pools were decent , but a little on the cold side. Didnt really care for the privilege club stuff, and the different tiers of membership etc.
James, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great
Kevin, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hubby and I had an amazing honeymoon at this resort. Shoutout to all the amazing staff that went above and beyond to make our time there so friendly and enjoyable - Manuel the bartender, experience team members Viri, Carlos, and especially Kenddell, whose energy and kindness did not go unnoticed. He is one of a kind. So many fun activities at the resort - crafts, games, aquafit, kayak tours…We were never bored. Restaurants and serving staff were great and there was decent variety. Plus- we didn’t get sick from the food at all here! Would definitely stay here again and recommend to others!
Alana, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Makayla, 3-night trip
Verified Expedia guest review

8/10 Very good

My first time so nothing to compare. It was very nice the staff were great
Peter, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Good entertainment around the pool and in the lobby. Great staff , good food. Entrance to the Sea. Two big clean pools.
Jaroslaw, 6-night family trip
Verified Expedia guest review

6/10 Good

It's only 20mins to PDC but it's $60 roundtrip from the hotel. The taxi's have a horrible monopoly. The hotel itself- it's time for a reno. The grounds have no drainage so during a heavy rain, water on the walking paths can be ankle deep or higher. This hotel seems to be going through an identity crisis. It's like it wants to be "higher end" but it lacks the staff and amenities to achieve that. The check-in process was/is unnecessarily long and ill-staffed for the numbers they deal with. If you're not VIP (Prestige Club), good luck getting the front staff's attention. In most AI's, the buffet is awful and the a la cartes are great. At this hotel, it's the opposite- the buffet is great- something for everyone, fresh and tasty! The a la cartes were awful. There were 2 staff that stood out- Kenddell and Viridiana- they save this place! I hope they get to read these and know what a difference they make to people's vacations.
Jennifer, 7-night trip
Verified Expedia guest review