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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Tres Rios Ecopark

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
1 bedroom, minibar, in-room safe, desk
Privilege Junior Suite Adults Only
Privilege Junior Suite Adults Only | Garden view
2 outdoor pools, pool umbrellas
Escape to Ocean Maya Royale All Inclusive Adults Only, an oasis in Riviera Maya. Relax on the pristine white sand beach or indulge in rejuvenating treatments at Despacio Spa Centre. With five restaurants serving international cuisine, activities like volleyball and a Japanese garden nearby, this luxurious retreat offers something for everyone.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CA $317
CA $317 total
includes taxes & fees
Jul 2 - Jul 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Ocean view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

1 bedroom, minibar, in-room safe, desk

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
View from property

Platinum Yucatan Princess Adults Only - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.4 out of 10, Very good, 2,649 reviews
The price is CA $356
CA $356 total
includes taxes & fees
Jun 11 - Jun 12
Platinum Yucatan Princess Adults Only - All Inclusive
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About the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 3.6 km
  • Gran Coyote Golf - 7 min drive - 6.4 km
  • Tres Rios Ecopark - 7 min drive - 3.5 km
  • Playa Xcalacoco - 10 min drive - 7.7 km
  • Maroma Beach - 13 min drive - 9.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive
  • Tulum Intl. Airport (TQO) - 111 min drive
  • Cozumel Intl. Airport (CZM) - 14.1 miles/22.8 km

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

At Ocean Maya Royale - Adults Only - All Inclusive , you can spend time at the beach getting a beach massage, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy, and hydrotherapy. La Hacienda, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 4 bars/lounges, a fitness center, and an outdoor tennis court. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 320 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Tennis
  • Volleyball
  • Shopping
  • Golfing nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 32 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Does Ocean Maya Royale - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Ocean Maya Royale - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, there are 2 outdoor pools.

Are pets allowed at Ocean Maya Royale - Adults Only - All Inclusive ?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Ocean Maya Royale - Adults Only - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Ocean Maya Royale - Adults Only - All Inclusive and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Ocean Maya Royale - Adults Only - All Inclusive also has 4 bars, a sauna, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, there are 5 onsite restaurants, featuring international cuisine, ocean views, and poolside dining.

Does Ocean Maya Royale - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Ocean Maya Royale - Adults Only - All Inclusive like?

Ocean Maya Royale - Adults Only - All Inclusive is in Riviera Maya. Popular attractions include Quinta Avenida, which is 12 minutes away by car. Travelers give top marks for the property's prime location.

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Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Entertainment
Drinks
Buffets
Recreation
Booking

What guests liked

  • The pool area was large, well-kept, and offered a variety of activities and entertainment options. (92 reviews)
  • The beach was clean, beautiful, and had plenty of space for loungers, hammocks, and a clear, warm, and swimmable ocean. (111 reviews)
  • The dining options were fantastic with a wide variety of choices and high-quality meals at every restaurant. (62 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

4-night family trip

10/10

Awesome adults only property. The beach was the best out of all the other close by properties. The staff was fantastic
5-night romance trip

10/10

4-night trip

2/10

My experience at this resort was extremely disappointing, and I would not recommend it to anyone. From the moment we arrived, the rooms had a strong musty odor, and it was clear that cleanliness was not a priority. The staff, for the most part, were rude and unhelpful, making even the simplest requests feel like an inconvenience.One of the most frustrating experiences was with a staff member named Susana, who initially promised us an $80 coupon to use toward any activity as a gesture of goodwill for our first stay. However,the next day, she changed her story,saying we could only receive it if we also visited a sister hotel. When we declined the extra trip, she suddenly refused to honor the original offer, completely going back on her word.While we ultimately paid out of pocket for jet skiing multiple times,the dishonesty and manipulation were unacceptable. Every interaction with the front desk was a hassle.They were dismissive and rude, refusing to assist with basic inquiries. It felt like they were only interested in selling something.The food was another major disappointment. There was a severe lack of variety, and what was available was bland & unappealing. There were flies all over the buffer.The drink situation was just as bad,every single soda we ordered was flat &completely tasteless making even the simplest refreshment unenjoyable. With poor hospitality unclean conditions and an overall lack of care for guests,this was by far one of the worst resorts I’ve stayed at.
5-night romance trip

8/10

very clean, food is delicious, beach is clean, sunbeds are available at any time
7-night family trip

8/10

The property was nice, the staff was great, very disappointed in not being able to get in at the Japanese restaurant, buffet was ok, I’m a picky eater so the choices for me were not great but I didn’t go hungry
7-night romance trip

6/10

Had a great stay special with the service of Victor and Fernando were the best.
4-night family trip

6/10

Needs maintenance and more staff
4-night trip

10/10

The best resort in Mexico I’ve stayed at!
6-night romance trip

10/10

No
7-night romance trip

10/10

second time back great staff great food .Adults only
9-night romance trip

6/10

7-night trip

10/10

Amazing property all around but the beach was small. Had to walk down to another resort to get good pictures of the beach front
6-night romance trip

8/10

7-night trip

10/10

We loved the upgrade to privilege. The dining options were great. The staff was amazing.
4-night romance trip

8/10

We enjoyed the cleanliness of the property and the staff was friendly. Room was very nice and comfortable. Beach and pool areas were beautiful. The only negatives were a lack of hot water in our shower and it was next to impossible to get a dinner reservation at one of the restaurants outside the buffet. The one dinner we had at the Italian restaurant was not good. The Mexican restaurant was just ok. Did not get to try the sushi or french restaurant. However the buffet was decent each meal and allowed our group to sit together at a time we wanted. Facility is 4-5 stars but food was marginal at best. No good authentic Mexican food. Overall experience good since we are pretty easy going.
7-night family trip

8/10

Don’t has big mirror in room
7-night trip

6/10

We enjoyed the beach, pool, and the wonderful activities provided by the entertainment team. There were plentiful chairs by the beach and the water was beautifully refreshing and clean at the time we went (February). We participated in some fun daily pool and night activities (Love and marriage show, crazy game, lagoon tour, ice bath) The hibachi was subpar. The “show” was unimpressive and the food was bland. The sushi bar part was closed the entirety of our stay for unknown reasons. Don’t get me started on the buffet- we were unsure of what we were eating most of the time. The French and Italian restaurants were mediocre. El Charro was our favorite. However, dinner service was quite slow. The nightly shows were definitely lacking- we didn’t experience much beyond live music. Unfortunately, I got terrible food poisoning the last three days of our stay, the majority of which I spent in the bathroom. I am unsure of the source, but I am suspicious of a salad I ate at El Charro as well as a sushi roll that was served as an appetizer at the hibachi, which may explain why it was closed the rest of the week. Please beware- especially with uncooked foods. We unfortunately had to forgo a $300 non-refundable excursion due to my ailments. Pros: * Peaceful * Beach * Activities * Balconies * Staff * Lunch tacos * Jet ski and snorkeling Cons: * Older crowd (we are in our 20s, most people were 40s-60s) * Food * Cleanliness of pool * Loud at night staying by lobby * Sushi bar closed
6-night romance trip

10/10

4-night trip

6/10

The Resort was very clean and well maintained. The Bartenders, Restaurant staff and Entertainment staff were very good at their jobs and provided friendly service and accommodations. The only real issue I have with the resort was that the Butler forgot to load my carry on luggage into the transport van that took us to the airport. I called the resort as soon as we arrived at the airport and realized the luggage was missing. It was very difficult to connect to a human at the resort but after 30 minutes of calling, I was connected to the correct human that could help me. They found my luggage but made me pay the taxi cab driver $80 in cash to receive my luggage at the airport when it wasn’t my error. The resort should have offered to pay for the taxi to bring my luggage to the airport. It felt like a hustle. Very disappointed that they didn’t even offer to reimburse me.
4-night trip with friends

10/10

Great service and excellent food
6-night trip

10/10

4-night trip

10/10

Beautiful spot and friendly staff.
7-night trip

10/10

We had an amazing time
5-night romance trip

10/10

My wife and i stayed here for 7 days and had an amazing experience and would certainly book this resort again. Food and entertainment was amazing. Cant say enough good about our trip.
7-night trip