2/10 Poor
13 Jun 2022
Hold your breath when outside!
I hate leaving bad reviews so I will just state some facts of what I wish I would have known:
Place smells like a diaper that sat in the hot sun for a week. People gagging, throwing up, putting hands and shirts over their mouths just to breathe from these birds that have taken over whenever walking through resort. You cannot use your balconies due to the loud noises from the birds, their poop all over and the smell of urine. Cold water only in showers. Members only areas that are never used and off limits to normal guests. Made ZERO sense to sit there and watch them be empty. Food is disgusting and remnents of what they did not use the night before at the dinner resturaunt. Able to make reservations 1 time out of 4 nights due to "Members Only" nights at the resturaunts which only left one resturaunt to 99% of the hotel and the resturaunt was booked. Drinks bottom shelf and only 1 bartender 85% of the time so line/wait was crazy. Staff generally was unhappy and therefore unpleasant. Grounds are that of a vacant builiding that has sat empty for 20 years. No maintenance and junk/garbage everywhere. Place is obviously very poorly managed as it shows around every corner of the facility/grounds and with most every employee. If you don't buy excursions with them they label you and try toi fine you for using dock onsite. Place is seriously crazy! Beach is gorgeous though if you want to put up with everything else.
Aric, 3-night family trip
Verified Hotels.com guest review