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Barceló Maya Tropical - All Inclusive

4.0 star property
Luxury beachfront property with spa, near Xpu-ha Beach

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Photo gallery for Barceló Maya Tropical - All Inclusive

2 outdoor pools, open 9:00 AM to 7:00 PM, sun loungers
On the beach, white sand, sun loungers, beach towels
Free minibar, in-room safe, desk, iron/ironing board
On the beach, white sand, sun loungers, beach towels
Junior Suite, Oceanfront (Premium Level)

Reviews

8.4 out of 10
Very good
Escape to Barceló Maya Tropical - All Inclusive, a luxurious retreat near Xpu-ha Beach. Soak up the sun on the private beach, indulge in a spa treatment at U SPA or enjoy water sports like rowing and windsurfing. With 4 restaurants, multiple bars and high-speed WiFi throughout your stay is sure to be an unforgettable experience.

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Spa
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Beach sun loungers

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Premium TV channels
The current price is CA $277
CA $338 total
includes taxes & fees
May 12 - May 13

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Ceiling fan
Day bed
Shower/tub combination
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Free minibar, in-room safe, desk, iron/ironing board

Junior Suite, Oceanfront (Premium Level)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Day bed
Down duvet
Separate bedroom
  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
3 outdoor pools, sun loungers

Barceló Maya Palace - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.8 out of 10, Excellent, 1,744 reviews
The price is CA $368
CA $448 total
includes taxes & fees
May 10 - May 11
Barceló Maya Palace - All Inclusive
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About the area

Map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • Ecopark Kantun Chi - 9 min walk - 0.8 km
  • Cenote Azul - 15 min walk - 1.3 km
  • Puerto Aventuras Golf Club - 3 min drive - 2.7 km
  • Puerto Aventuras Marina - 4 min drive - 3.3 km
  • Blu Riviera Maya - 5 min drive - 5.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive
  • Cozumel Intl. Airport (CZM) - 20.2 miles/32.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mirador Buffet - ‬9 min walk
  • ‪Carey Lobby Bar - ‬9 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬6 min walk
  • ‪Bar Mojado Beach - ‬13 min walk

About this property

Barceló Maya Tropical - All Inclusive

At Barceló Maya Tropical - All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll have access to onsite scuba diving, snorkeling, and windsurfing. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Dining choices include 4 restaurants and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a nightclub, a free kid's club, and a poolside bar. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 478 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Trampoline
  • Children's games

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Canoeing
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Golfing nearby
  • Ski area nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 2 outdoor tennis courts
  • Sauna
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Closed captioned TV

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Day bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.65 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Tropical - All Inclusive offer free cancellation for a full refund?

Yes, Barceló Maya Tropical - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Barceló Maya Tropical - All Inclusive?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Barceló Maya Tropical - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Barceló Maya Tropical - All Inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Barceló Maya Tropical - All Inclusive?

Yes, an airport shuttle is available. The charge is USD 278 per vehicle roundtrip.

What are the check-in and check-out times at Barceló Maya Tropical - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Barceló Maya Tropical - All Inclusive and nearby?

Have fun with onsite activities like sailing, windsurfing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Barceló Maya Tropical - All Inclusive also has 4 bars, a nightclub, and a waterslide, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Barceló Maya Tropical - All Inclusive?

Yes, there are 4 onsite restaurants.

Does Barceló Maya Tropical - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Barceló Maya Tropical - All Inclusive like?

Barceló Maya Tropical - All Inclusive is a short 1-minute walk from Xpu-ha Beach and 9 minutes' walk from Ecopark Kantun Chi.

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Reviews

8.4

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Food
Service staff
Beach
Room
Buffets
Family friendly
Restaurant
Drinks
Children
Recreation

What guests liked

  • The beach was amazing, with clear water, abundance of fish, and great snorkeling opportunities. (57 reviews)
  • The pool area and beach were excellent, with many reviewers praising the clear and calm waters perfect for snorkeling. (32 reviews)
From real guest reviews summarized by AI.

Reviews

4/10 Fair

Maria, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Amada, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Not recommended

Rooms really far from the beach and pools , really really far ! The food is almost everyday the same , no flavor , just fast food , the shows just fine , they give their best but you can tell in their faces that they don’t want to be there , they have dolphins on very little pools , one die because jumped and hit in the floor . Just don’t go here , este of time and money
Paloma, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great property, enjoyed the stay
Yuliya, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great resort. Huge, clean and great food.
jamie Adam, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was accomodating, no pressure for anything. Great for a family or people who dont leave the resort. Always had service. We had some issues with our travel agent and the hotel stepped up and gave us multiple upgrades.
Patrick, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Ana Claudia Moreira Da, 10-night trip
Verified Expedia guest review

4/10 Fair

Maria Fatima, 5-night trip
Verified Expedia guest review

8/10 Very good

ashlin dru echo, 6-night trip
Verified Expedia guest review

8/10 Very good

The hotel was big, but the rooms were small and outdated. The variety of food was good. However, the public restrooms were not clean. The beach access was great, and the excursions were well-organized. But there weren’t many evening programs.
Sadaf, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Clifton Matthew, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Filonas, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Agnieszka, 5-night trip
Verified Expedia guest review

6/10 Good

Katherine, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Prepare to walk. Resort is HUGE. Food is OK everything else is Perfect. Tip good the bartenders and they will get you drunk HAHA Amazing time all in all 9/10
Adam John, 6-night family trip
Verified Expedia guest review

8/10 Very good

BOGDAN F, 5-night trip
Verified Expedia guest review

2/10 Poor

Horrible Horrible Horrible staff. Only 3 out of everyone there was nice. The rest, horrible service, couldnt say hi. If you asked a question, they would give you a dirty look and be bother about it. From the buffet staff, bartenders, lifesavers...like i said only 3 stuff members were nice. Horrible food at the buffets. To make reservations....everything was booked. Cleaning ladies were nice. Will never stay at a Barcelo again.
Melissa, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Todo me encanto de este hotel.
Maria, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Brandon, 7-night trip
Verified Orbitz guest review

4/10 Fair

This is the 5th resort in Mexico we’ve stayed at and our least favorite. From fighting for beach chairs, no available dinner reservations, mediocre buffet, no free room service, limited bars, no breakfast or lunch a la carte restaurants, embarrassing NYE celebration and staff that are seemingly there to ensure you do what the hotel wants- this is just not a place we would go again.
Revonna, 5-night family trip
Verified Expedia guest review

4/10 Fair

No dinner reservations available all week; staff rude and unattentive and guest services was no help. No one seemed to care about guests, wait times or even where to get a meal. Oh, and if you have more than 4 people in your party you will never be able to sit together. Restaurants only had - few tables for 6 and refused to push any together to accommodate. Horrible experience all around.
veronica, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great resort. Would have liked the staff to be more informative about the activities the hotel offers, restaurants options etc.
Shani, 5-night family trip
Verified Expedia guest review

8/10 Very good

We been here plenty of times and enjoy our stay. The size of the property is very large which works well for our family. I’m sure that we will be back.
Destiny Rae, 7-night family trip
Verified Expedia guest review

8/10 Very good

We love our time at Barceló! It’s why we have come back 11 times!
Emily, 7-night trip
Verified Expedia guest review

8/10 Very good

The Barcelo Maya is a massive hotel on a stunning beach with great snorkeling and water sports, various water slides and swim up bars, huge pool areas and six hotels. We stayed at the Colonial although we booked at the Tropical and nobody explained that to us, a bit confusing. First off, although it’s an all inclusive, there are many things you have to pay for. Minigolf, bowling, go carts, waterpark etc are all not included but pretty expensive. A bit disappointing. Second, it was impossible to get a booking in any of the specialty restaurants so we are at the buffet every dinner which was a bit repetitive and mediocre. Drinks were weak and watered down. Third, although there are a lot of water sport options, they require to stand in line for an hour or more to sign up in the morning and then sometimes the conditions are not suitable when the time comes. We still had a wonderful time because we brought our own snorkel gear which we used daily for snorkeling around the beach area. We also walked over to the Cenote Azul which was magical. The staff were civil at best but not very friendly. A notable exception was Darinel our bar tender in the show bar who was very friendly and amazing. He made up for the unhelpful reception staff who didn’t explain anything to us upon check in and gave us a QR code which only showed a property map. Overall, the stay was fine but not as excellent as we had expected.
Katharina, 4-night family trip
Verified Expedia guest review