Barceló Maya Palace - All Inclusive

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Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
3 outdoor pools, sun loungers

Overview of Barceló Maya Palace - All Inclusive

VIP Access

Barceló Maya Palace - All Inclusive

4.5 star property
Beachfront property in Xpu-Ha with water park and spa

8.4/10 Very good

1,143 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is CA $288
Price available on 08/30/2022
Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Water park
  • Nightclub
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Sauna
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Xpu-ha Beach - 9 min drive
  • Akumal Beach - 17 min drive
  • Half Moon Bay - 22 min drive
  • Xplor Theme Park - 16 min drive
  • Ferry to Cozumel - 20 min drive
  • Xcaret Eco Theme Park - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive
  • Cozumel Intl. Airport (CZM) - 20.1 miles/32.3 km
  • Airport shuttle (surcharge)

About this property

Barceló Maya Palace - All Inclusive

Barceló Maya Palace - All Inclusive offers a private beach where you can enjoy the shade from a beach umbrella, plus you'll have access to onsite scuba diving, snorkeling, and kayaking. There's plenty of fun with the 3 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body treatments. Serving international cuisine, Mirador is one of 6 restaurants and 2 poolside bars. Other highlights at this luxurious property include 4 bars/lounges, a nightclub, and a free kid's club. The helpful staff and overall property condition get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 756 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 6:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Sailing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2350 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • 3 outdoor pools
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Guidebooks/recommendations

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Theme parties

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Mirador - This buffet restaurant specializes in international cuisine.
La Hacienda - This buffet restaurant specializes in Mexican cuisine.
Rodizio - This restaurant specializes in Brazilian cuisine.
Brasserie - This restaurant specializes in French cuisine.
Caribe - This restaurant specializes in Caribbean cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 1.5 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip, maximum occupancy 7)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

8.4

Very good

9.1/10

Cleanliness

8.5/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Great property!
Great stay! Rooms were very clean! Resort is immaculate! Beaches were clean with no seaweed! Restaurants were all top notch! Would totally stay here again!
Summer, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall Very good!
The resort was amazing and well kept. We loved the food, the options for food, the options for activities for children and adults, and the level of comfort. We were not impressed with the service overall, except for a very few shining stars, and you have to very specifically ask for top shelf alcohol if all inclusive as otherwise it is literally horrible alcohol. Overall it was an amazing place!
Korey, 10-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Pros: The hotel is in a great location with a Beautiful beach which they keep clean. The hotel is clean and the Rooms are comfortable and have good AC. The food is good for buffet food. Cons: My room had bad WiFi coverage. The non buffet restaurants were hard to get into. the ones we wanted had reservations out one week. So call ahead to make reservations if you want to get in. The listing indicates airport shuttle but it is not included, it’s extra 1-4 people $80 5-8 people $150.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family trip
I use to travel every year and It was great ! We were 13 family members from 1 - 65 years all. We really enjoined the stay, the service was excellent, the food was amazing, everybody found something delicious and different to eat all the time, all the amenities, the beach just in front, the view from everywhere, this hotel is huge. The room are big and comfortable, very clean, the first impression was the fresh smell on the room ( no carpet yeah ! As soon as you open the door. my 20 years old son, slept in sofa bed, he got the 2 sofa beds together to create a gigantic crib, he is 6”2’, it was very comfortable for him. My grandkid (1 y’old slept also in his room with this huge crib. More comfortable and enormous than convencional crib. They offer a little one but it was much better. We had a great time even with a lot of rain, it wasn’t a inconvenience. I highly recommend this Hotel !
Anamena, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

Food sucks
Food was terrible!! We all got sick and still have stomach issues 5 days later! We went for our wedding and the groom checked out early because he was so sick from food poisoning. Worst wedding and vacation. If you want to eat something other than buffet you have to make reservations and they were packed each night. Nothing to do on-site past 11 other than drinking.
Santa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I loved everything about the property! Only thing I didn’t like was that u had to wear pants when at dinner! Could have been ripped jeans over a very nice pair of dress shorts! We’re in a tropical paradise and we have to wear pants unless we’re at the buffet
Jeffrey William, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great facilities. Amazing service. Worth every penny.
Dennis Aloyman, 6-night family trip
Verified Orbitz guest review

10/10 Exceptional

I loved everything!!
Miriam, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Everyone at the property was very friendly, professional, and respectful. The food was really good and we had an AMAZING time on our family vacation.
Helen, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was honestly amazing. I’m shocked by how fantastic they were! Food was great, everything was great
Venush, 5-night family trip
Verified Expedia guest review