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Krystal Grand Cancun All Inclusive

4.0 star property
Kick back on pristine beaches and discover why this gem shines so bright! Enjoy refreshing cocktails by the pool or indulge in rejuvenating treatments.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Krystal Grand Cancun All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Beach/ocean view
Altitude Corner Suite Ocean Front
Altitude Master Suite, Ocean front | Private spa tub
Outdoor wedding area

Reviews

7.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pool
  • Bar
  • Spa
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Sauna
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
For families
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The price is CA $463
CA $566 total
includes taxes & fees
Feb 2 - Feb 3

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Altitude Suite King, Ocean Front

Altitude Suite King, Ocean Front

Altitude Suite King, Ocean Front

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 51 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Corner Suite Ocean Front

Altitude Corner Suite Ocean Front

Altitude Corner Suite Ocean Front

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Partial Ocean View

Family Room, Multiple Beds, Partial Ocean View

Family Room, Multiple Beds, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 88 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 44 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Corner Suite, Partial Ocean view

Premium bedding, down comforters, pillowtop beds, in-room safe

Altitude Corner Suite, Partial Ocean view

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Master Suite, Ocean front

Altitude Master Suite, Ocean front

Altitude Master Suite, Ocean front

Highlights

Balcony
Soundproofed
Private outdoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 98 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Partial Ocean View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 44 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Suite 2 double beds, Boulevard view

Altitude Suite 2 double beds, Boulevard view

Altitude Suite 2 double beds, Boulevard view

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Partial Ocean View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room, 1 King Bed, Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Honeymoon Room, 1 King Bed, Sea View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 88 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Ocean View

Presidential Room, 1 King Bed, Ocean View

Presidential Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 132 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Suite King, Boulevard View

Altitude Suite King, Boulevard View

Altitude Suite King, Boulevard View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 51 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Krystal Cancun All Inclusive

Pool
Spa
Free parking
Free WiFi
7.0 out of 10, Good, (1018)
The price is CA $382
CA $468 total
includes taxes & fees
Jan 29 - Jan 30
Krystal Cancun All Inclusive
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About the area

Map
Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 1 min walk
  • Cancun Convention Center - 6 min walk
  • Forum Beach - 7 min walk
  • Caracol Beach - 8 min walk
  • Hotel Zone Beaches - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive
  • Tulum Intl. Airport (TQO) - 155 min drive

Restaurants

  • ‪Hooters - ‬6 min walk
  • ‪Mandala - ‬6 min walk
  • ‪The Moongate - ‬2 min walk
  • ‪Monkey Business - ‬5 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬7 min walk

About this property

Krystal Grand Cancun All Inclusive

At Krystal Grand Cancun All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and volleyball, plus you'll be just steps from Gaviota Azul Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and reflexology. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include a free kid's club, a beach bar, and a sauna. Fellow travelers love the helpful staff and beach location.

All-inclusive

All-inclusive room rates at Krystal Grand Cancun All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 398 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's games
  • Toys

What to do

  • On the beach
  • Beach volleyball
  • Pool table
  • Snorkeling nearby

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 4 outdoor pools
  • Full-service spa
  • Sauna
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free extra futon
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Krystal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Restaurante Ayami - Onsite restaurant. Reservations are required.
Terraza el Mortero - Onsite family restaurant. Reservations are required. Open daily.
The Grill - Onsite family restaurant. Reservations are required. Open daily.
Risotto - Onsite restaurant. Reservations are required. Open daily.
Red Fish - This seafood restaurant serves brunch and lunch. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.86 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Access to the Infinite pool is available only for guests staying at the Altitude Tower

Frequently asked questions

Does Krystal Grand Cancun All Inclusive offer free cancellation for a full refund?
Yes, Krystal Grand Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Grand Cancun All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Krystal Grand Cancun All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Krystal Grand Cancun All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Krystal Grand Cancun All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Krystal Grand Cancun All Inclusive?
No, this hotel doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
What is there to do at Krystal Grand Cancun All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Krystal Grand Cancun All Inclusive also has a sauna and beach cabanas, as well as a picnic area and a garden.
Are there restaurants at or near Krystal Grand Cancun All Inclusive?
Yes, there's an onsite restaurant, Restaurante Ayami.
Does Krystal Grand Cancun All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Krystal Grand Cancun All Inclusive like?
Krystal Grand Cancun All Inclusive is a short 1-minute walk from Gaviota Azul Beach and 6 minutes' walk from Cancun Convention Center. The local area is walkable and popular for its beaches.

Krystal Grand Cancun All Inclusive Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent front desk/concierge service & treatment
I had a great experience checking in with Cindy who upgraded me to a suite & allowed me access to the room when I got there at 9am + gave me the all-inclusive benefits to start right away instead of at noon (thanks to booking through this app!) I then met with my concierge Janer who was excellent, texted me all the hotel info I needed & more. He had a welcome gift sent to my room not long after arriving. When it came to check out time he gave me access to continue using the all-inclusive benefits until I left at 5pm (after checking out at noon) and he also gave me a complimentary access to the Moskito beach club (a Bali bed & the all inclusive!) Roberto at the Moskito beach club was amazing, after ordering a few drinks he just kept coming without asking for the rest of the day. He was super friendly and helpful. He also brought me lunch there which was pretty good too - pizza al pastor. The service at the buffet was almost non existent though. It seemed as though they were only there to clear tables. The service and meal I had at the oriental a la carte was excellent. The room was clean and spacious with gorgeous views of course. I had a huge patio to sit and enjoy the views, and even some music from coco bongo. This hotel is on the best beach in Cancun, so if you’re looking for an amazing beach and stay to go with it, definitely book here.
Sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacqueline, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Pär, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARAVILLOSA EXPERIENCIA EN EL CORAZON DE CANCUN.
Maravillosa experiencia. El hotel está ubicado en la playa más bonita de Cancún para nadar con niños, es una playa protegida por un rompeolas que hace que el mar sea una alberca turquesa con una arena blanca y limpia, sin sargazo. El hotel es muy lindo, la comida de los buffetes y los restaurantes de especialidad es DELICIOSA. El plan todo incliuido definitivamente vale la pena por la calidad de los alimentos y bebidas. El hotel cuenta con sala de juegos para niños con muchas actividades durante todo el día para que los pequeños se diviertan además de disfrutar de la alberca y del mar, MUY RECOMENDABLE PARA FAMILIAS CON NIÑOS. La ubicación en la zona hotelera de Cancún es la más privilegiada, justo en el corazón de la vida nocturna de Cancún. La atención de todo el personal es maravillosa, pero queremos agradecer ewspecialmente al concierge Janer, quien hizo posible que nuestra estancia fuera la más placentera, con su ayuda pudimos disfrutar de todas las áreas del hotel y de todas las actividades posibles, que nos permitieron conocer de todas las instalaciones y sacar el máximo provecho de nuestra estancia. Sin duda regresaremos muchas veces más.
Velvet Jacqueline, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Loveleen, 4-night trip
Verified Hotels.com guest review

8/10 Very good

SERGIO, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Emilia, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Yoel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Bertha Judith, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

I tryed contacting you guys via chat, no luck there, room had a brokem A/C complained several times and got a fan!!! What??? I didnt pay the amount i payed for a room without a working A/C. Went for a wedding and it was terrible experience. Need someone to contact me for compenssation
Fernanda, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing the staff the food the pool by the beach ! I recommend this my main one to choose when I fly to Cancun 🌟
Maria, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent and professional
RICARDO, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

MIGUEL, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a wonderful place for a family vacation, all the workers are very helpful and great people. It is a beautiful location and one the best beaches in the area with slow and calm ocean. It’s also very close to any party location you would want and any food or convent store. I would recommend this hotel to anyone on vacation.
Avrey, 4-night family trip
Verified Expedia guest review

2/10 Poor

Elevators are a nightmare
Juvenal T, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Julian, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful beach
Stephanie, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Miguel Arroyo, 4-night trip
Verified Expedia guest review

8/10 Very good

Jarrel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was great we really enjoyed our visit, with great people and great food!! Activities for all the family.
Griselda, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Teresita, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Agrim, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Raul Ruano, 6-night trip
Verified Orbitz guest review

10/10 Exceptional

Ebony, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Juan C, 3-night trip with friends
Verified Hotels.com guest review