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Cyan Cancun Resort & Spa

3.5 star property
Beachfront hotel with outdoor pool, near Delfines Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free cabanas, pool umbrellas
View from room
Restaurant
Superior Suite, Sea View
Superior Suite, Balcony, Sea View | Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Spa services
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The price is CA $258
CA $322 total
includes taxes & fees
Jan 4 - 5 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View

Superior Suite, Sea View

Highlights

Private indoor spa tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Separate bedroom
Rainfall showerhead
Private bathroom
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Highlights

Yard
Balcony
Private indoor spa tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Separate bedroom
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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Pool
Free breakfast
Pet-friendly
Free parking
8.8 out of 10, Excellent, (2293)
The price is CA $138
CA $181 total
includes taxes & fees
Jan 21 - 22 Jan 2025
Residence Inn by Marriott Cancun Hotel Zone
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About the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 18 min walk
  • Iberostar Cancun Golf Course - 18 min walk
  • Delfines Beach - 2 min drive
  • Aquaworld - 5 min drive
  • Ventura Park Cancun - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

Placing you just a 5-minute drive from Iberostar Cancun Golf Course, Cyan Cancun Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a poolside bar, a terrace, and a garden. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 155 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar

What to do

  • On a private beach
  • Free beach club

Services

  • 24-hour front desk
  • Luggage storage
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 2 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards, debit cards and cash.

Also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa offer free cancellation for a full refund?
Yes, Cyan Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cyan Cancun Resort & Spa ?
Yes, there's an outdoor pool.
Are pets allowed at Cyan Cancun Resort & Spa ?
Sorry, pets aren't allowed.
Is parking offered on site at Cyan Cancun Resort & Spa ?
Yes, there's free self parking.
What are the check-in and check-out times at Cyan Cancun Resort & Spa ?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Cyan Cancun Resort & Spa ?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are both nearby.
What is there to do at Cyan Cancun Resort & Spa and nearby?
Cyan Cancun Resort & Spa has a private beach and an outdoor pool, as well as spa services and a garden.
Are there restaurants at or near Cyan Cancun Resort & Spa ?
Yes, there's an onsite restaurant.
What's the area around Cyan Cancun Resort & Spa like?
Cyan Cancun Resort & Spa is a short 18-minute walk from Iberostar Cancun Golf Course and 8 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say this hotel is in a good location.

Cyan Cancun Resort & Spa Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Beatiful views
Hotel is a bit old with beautiful views
Boris, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Dated hotel, but nice rooms. The jacuzzi bathtub in our room could not produce enough hot water for a bath. Everything was great. Comfy bed was a pleasure to sleep on.
Gregory, 1-night trip
Verified Hotels.com guest review

6/10 Good

No outlets, no in room phone
Toilet clogged up more than 3 times. Only had one electric outlet for use behind tv and no others. No in room phone to call front desk.
11-night trip
Verified Hotels.com guest review

2/10 Poor

Yanick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s amazing, we are truly VIP treatment..near in the airport and very near to the beach.
Ronie Ian, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Good place
It was a "good" place to stay. The bartender at the swim up bar was not very gregarious. The beach, was nice but swimming was a bit of a challenge (It was October) and there was no lifeguard. Room was "nice" The furniture dated and the sliding glass door was a little "wonky", but the AC worked really well and the bathroom was nice. Bed was comfortable. Restuarant was a bit pricey, but the restaurant across the street was amazing and affordable
Roger Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

25hr solo trip
It was nice overall. The tacos and pool was excellent
Shawndrika, 1-night trip
Verified Hotels.com guest review

6/10 Good

The place seemed to be run down a little, the pool and beach was beautiful. But the food wasn't the best. Very salty and over cooked. The room had two very small beds and the couch was stained a lot. Bathroom was okay but shower is weird its half open so the water spills out everywhere and makes the floor soaking wet. They fine you if your too loud or if you get makeup on the towels. But overall for a cheap night stay ig wasn't completely terrible. Just not amazing.
Larissa, 1-night trip
Verified Hotels.com guest review

6/10 Good

First the good , great staff , especially the cleaning ladies , they are truly amazing, comfortable bed , spacious room with a decent view. The pool is great. The bad , the shower sucks , no water pressure, no door in the shower , half the water ended up on the floor , facility is old , the beach is inaccessible because there are huge rocks on the shore.
arturo, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aaron, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Old hotel. Small room
Edison, 1-night family trip
Verified Expedia guest review

6/10 Good

They charged me for dirty towel280 pesos No big deal
Luciana, 1-night family trip
Verified Expedia guest review

6/10 Good

I liked that it had a nice cool view of the beach from the pool.
Diego, 6-night family trip
Verified Expedia guest review

2/10 Poor

I definitely would not book here ever again. The bathroom shower would leak everywhere the whole bathroom will be soaked and wet, When somebody would shower. The balcony would hold water and the floor was very slippery so anytime it would rain. The water would stay there and when I asked to be moved rooms, they told me no they can send somebody to try to fix it, so they’re solution was to tear up tiles in the bathroom to fix the problem and contact the engineer for the balcony. When I originally booked the hotel, it was gonna be just three people. My daughter decided to join us at the end. They made sure they charge me for her even though i booked 2 bed already. When you check out, you have to wait for someone to go Check on the room To make sure the room is in good condition. And when we arrive, our safety lock box didn’t even work so we had to get that changed so we had somebody in our room changing it. our balcony door didn’t even lock properly. When you get there, they explain to you all these things that they will charge extra like makeup stains or your stains the pillow anything like that. we were terrified to even try to even get the room dirty because we didn’t wanna get charged extra. Where are you? Oh, and if you rent a car, there was not enough space for parking so you just randomly leave the car in front of the valet person hopefully it doesn’t get hit by another car.
Monica L, 6-night trip
Verified Orbitz guest review

2/10 Poor

Horrible experience. Rude staff
Neha, 1-night trip
Verified Expedia guest review

4/10 Fair

Run down. Stayed for an overnight in horrible Cancun. The apartment was superficially cleaned. When I checked the dirt underneath the beds I was disgusted. Great service and food at the restaurant / concierge / staff.
Rodrigo, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Felix Aureliano, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was amazing, food was delicious, quiet, and excelente aérea
Susana, 4-night trip
Verified Expedia guest review

6/10 Good

It was a great stay, but not worth the amount that i paid for. It would have been nice if there were at least condinments like tea or hot water. I had ti pay for even water
Jinwoo, 3-night romance trip
Verified Orbitz guest review

4/10 Fair

This property is NOT worth for what you are paying. Of courses everything in Cancun is expensive, but daily rent of this poor quality property is excessively high when you compare with other hotels in the same zone
xavier, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Todo muy bien gracias
Miriam, 5-night family trip
Verified Expedia guest review

2/10 Poor

I wish I could say I loved this place, but unfortunately I cannot. There were a few lovely staff members but overall, I had an very unpleasant experience. I experienced the same almost unbearable sewage smell coming from the bathroom for all five nights of my trip even after complaining, and the room itself was not very clean. There were random stains on the couch and in the hot tub. I was harassed by the excursions company like literally harassed as I was coming out of my room each morning. I had to refuse them several times. I found ants in my food at the hotel restaurant and was still forced to pay for the item. Some of the staff were very rude. Then to top it all off, they charge me 70 pesos A check out because I left a “stain” on the face towel (like a mascara stain). And when I saw the charge and asked for it to be explained, the man who was checking me out, was extremely rude saying “I told you when you checked in, if you left a stain on the towel, I would charge you”. First, I had never seen that man in my entire stay so he specifically didn’t “tell me” anything. No one told me that if I left a stain on a towel I would be charged. I personally have never heard of such a thing and I think it’s ridiculous. The only redeeming quality about this resort is the infinity pool. I hate to leave bad reviews, but when you have an overwhelmingly bad experience, I feel it’s my duty to warn others not to waste their money. There are plenty of other places up and down the strip that
Candace, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bueno en general
Paloma, 3-night family trip
Verified Expedia guest review

8/10 Very good

Good place to stay at
Rene, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The view of the ocean from the pool was incredible. Oxxo is across the street. Took the bus to the Mercado.
Gabriella, 3-night trip
Verified Expedia guest review