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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Dive into your dream getaway where sunshine meets convenience and relaxation flows like tropical waters.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
In-room safe, laptop workspace, blackout drapes, soundproofing
Full-size fridge, microwave, stovetop, dishwasher
Full-size fridge, microwave, stovetop, dishwasher
Exterior
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • 24-hour fitness center
  • Pool bar
  • 24-hour business center
  • Conference center
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The price is CA $158
CA $205 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Bedrooms, Non Smoking (Balcony)

Suite, 2 Bedrooms, Non Smoking (Balcony)

Suite, 2 Bedrooms, Non Smoking (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 62.95 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 52.62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 39.27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Balcony)

Studio, 2 Queen Beds, Non Smoking (Balcony)

Studio, 2 Queen Beds, Non Smoking (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 52.62 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500

What's nearby

  • Ventura Park Cancun - 4 min drive
  • Delfines Beach - 4 min drive
  • Riviera Cancun Golf Resort - 5 min drive
  • El Rey Ruins - 6 min drive
  • Iberostar Cancun Golf Course - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Sun Palace - ‬2 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Residence Inn by Marriott Cancun Hotel Zone features a rooftop terrace and puts you just a 5-minute drive from Delfines Beach and Ventura Park Cancun. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 158 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2540 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • 2 outdoor pools
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Transfer shower
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table
  • Kitchen island

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Cleaning supplies

Special features

Dining

Pick&Chill Rooftop Snack - This poolside rooftop bar serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 3 per accommodation, per night

Optional extras

  • Hosted evening meal costs USD 20

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Does Residence Inn by Marriott Cancun Hotel Zone offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Cancun Hotel Zone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn by Marriott Cancun Hotel Zone?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Residence Inn by Marriott Cancun Hotel Zone?
Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Cancun Hotel Zone?
Yes, there's free self parking.
What are the check-in and check-out times at Residence Inn by Marriott Cancun Hotel Zone?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Residence Inn by Marriott Cancun Hotel Zone?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are both nearby.
What is there to do at Residence Inn by Marriott Cancun Hotel Zone and nearby?
Residence Inn by Marriott Cancun Hotel Zone has 2 outdoor pools and a 24-hour fitness center.
Are there restaurants at or near Residence Inn by Marriott Cancun Hotel Zone?
Yes, Pick&Chill Rooftop Snack offers poolside dining.
Does Residence Inn by Marriott Cancun Hotel Zone have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a griddle.
Does Residence Inn by Marriott Cancun Hotel Zone have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Residence Inn by Marriott Cancun Hotel Zone like?
Residence Inn by Marriott Cancun Hotel Zone is located on the Strip in Zona Hotelera, a short 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 10 minutes' walk from Nichupté Lagoon. Travelers say the area is walkable and good for families.

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

The hotel is located away from everything so you really need a vehicle.
alfred, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jerry, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jose, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice room and people were wonderful. We were able to cook dinner easily
Joie, 4-night trip
Verified Hotels.com guest review

6/10 Good

UPON CHECKING IN- MAKE SURE YOU HAVE WHAT YOU BOOK
I booked for King size bed, ocean view, with $20 F&B credit but didn’t get all that. Instead, I was given a room that’s way too far from the elevator. Don’t get me, I requested for a room away from the elevator but NOT WAY too far, with 2 full beds and parking/freeway view not to mention the noise coming from all vehicles in the freeway. I called the front desk, given another room but this time next to the elevator, facing the ocean but NO ocean view and still two beds. No one is really paying attention to details and listening to guest. Very disappointed but I’m here to relax but I see how could be ruined by things like this. I wish I’d get portion I paid for the view and king size bed
JAMES, 3-night trip
Verified Hotels.com guest review

6/10 Good

michael, 4-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall
Check in was smooth and the check out held my bags as i had a late flight that was good for me to go tour the island a little
Denzel, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Clean and smelled really good
Antonio, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Bathroom was dirty
Arleen, 1-night family trip
Verified Hotels.com guest review

6/10 Good

I stayed for the second time and you know it got worse. There is a lack of cleanliness, service, on New Year's Eve the hotel is sad and melancholy))! The breakfasts are very average, the coffee is terrible, the juice is diluted with water! I advise you to do a general cleaning of the hotel, update the furniture, focus on delicious breakfasts and check the quality of the water in the pool! And that's not all, but perhaps that's enough)! Thank you 6, 8 out of 10!
Mykhailo, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

Desayuno muy pobre sin ni siquiera mantequilla mermelada o café expreso …. Realmente lamentable
jose, 1-night family trip
Verified Hotels.com guest review

6/10 Good

gustavo, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and fresh
Place was very clean, smelled very fresh, staff warm and welcoming
Andrea, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Great pool area
This was a one night stay before heading to a longer trip in region. Hotel was new , however we were on first floor and there was a terrible smell in our unit and throughout the entire first floor . Pool on roof was nice and bar/food was good for a quick meal by the pool . Served the needs of our family . I would stay again , just not on first floor .
amy, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Review for Residence Inn Marriott Cancun
The concept of Residence Inn Marriott Cancun is spot on—it offers everything a traveler could ask for: spacious rooms, a great location, and amenities that cater to both short and extended stays. Unfortunately, the execution falls short due to poor attention to detail from the management team. During my stay, I noticed small but impactful issues that detracted from the overall experience. Furniture in common areas seemed out of place, giving an impression of disorganization. Garbage bins were awkwardly positioned on the main pathway to the rooms, which is not only an eyesore but also inconvenient. Additionally, basic housekeeping fell short—shampoo and toiletries were not refilled, which is a surprising oversight for a Marriott property. The staff's attention was also below the level of attentiveness I’ve come to expect from the brand. While the team was polite, they seemed uncoordinated and lacked the proactive approach that elevates a stay from average to excellent. The potential for this hotel is undeniable, but it desperately needs management to address these operational details to match the quality of its concept. I hope to see improvements in the future, as this property could truly shine with better attention to detail.
David Adrian, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The hotel cleaning staff threw out everything in the fridge. I lost my dinner etc. I contacted reception and he said they will do something to recover it.But they didn't nothin else.
TAKUYA, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Patrick, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great discovery
Great for long stays !!
Edmundo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

YOKO, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Just ok
Waiter at the restaurant had no clue what he was doing. Suite was just ok. Far from everything.
Adam, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Danielle, 1-night family trip
Verified Hotels.com guest review