Escape to The Royal Sands Resort & Spa All Inclusive, an upscale family-friendly property near La Isla Shopping Mall. Soak up the sun on the white sand beach, enjoy a swim-up bar and 2 poolside bars or indulge in international cuisine at one of 4 on-site restaurants.
VIP Access
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Laundry facilities
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Marina
On the beach
4 restaurants and 2 poolside bars
Full-service spa
4 outdoor pools
Free children's club
Free area shuttle
4 outdoor tennis courts
Health club
Free use of bicycles
Beach umbrellas
Feel at home (6)
Children stay free
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Microwave
The current price is CA $448
CA $448
CA $548 total
includes taxes & fees
Feb 21 - Feb 22
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Junior Suite, 2 Double Beds, Ocean View
Junior Suite, 2 Double Beds, Ocean View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Pillowtop bed
40 sq m
Ocean view
Sleeps 2
2 Double Beds
View all photos for Deluxe Suite, 1 Bedroom
Deluxe Suite, 1 Bedroom
Highlights
Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
88 sq m
Ocean view
Sleeps 4
1 King Bed and 2 Twin Murphy Beds
View all photos for Junior Suite - Two Children
Junior Suite - Two Children
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Pillowtop bed
Ceiling fan
Blackout drapes/curtains
40 sq m
Sleeps 4
2 Double Beds
View all photos for Deluxe Suite, 2 Bedrooms
Deluxe Suite, 2 Bedrooms
Highlights
Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
128 sq m
Ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 2 Twin Murphy Beds
View all photos for Deluxe Suite, 2 Bedrooms, Beachfront
Deluxe Suite, 2 Bedrooms, Beachfront
Highlights
Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
128 sq m
Beach view
Sleeps 6
1 King Bed, 2 Double Beds and 2 Twin Murphy Beds
View all photos for Deluxe Suite, 1 Bedroom, Beachfront
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
What's nearby
Kukulcan Plaza Shopping Mall - 5 min walk
Marlin Beach - 11 min walk
Cancun Interactive Aquarium - 18 min walk
La Isla Shopping Mall - 18 min walk
Aquaworld - 2 min drive
Getting around
Cancun Intl. Airport (CUN) - 18 min drive
Free area shuttle
Restaurants
La Veranda - 1 min walk
Ilios Restaurant - 13 min walk
Taboo Cancun - 1 min drive
Hacienda Sisal - Mexican Restaurant Cancun - 2 min walk
Puerto Madero - 1 min drive
About this property
The Royal Sands Resort & Spa All Inclusive
At The Royal Sands Resort & Spa All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be just a 5-minute drive from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Veranda, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a marina, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.
All-inclusive
All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Snorkeling
Land activities
Bicycling
Tennis
Tennis lessons
Lessons/classes/games
Aerobics
Dancing
Language
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
340 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 25
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free uncovered onsite extended parking
Offsite
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
4 restaurants
2 poolside bars
Bar/lounge
Beach bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Free local shuttle
Playground
Supervised childcare (surcharge)
Grocery/convenience store
Paddleboard on site
What to do
On the beach
Tennis lessons
Beach volleyball
Basketball
Snorkeling
Paddleboard on site
Shopping
Pool table
Air hockey
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Paddleboard on site
Facilities
15 buildings/towers
Built in 2000
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
4 outdoor pools
Arcade/game room
Full-service spa
Marina
4 outdoor tennis courts
Traditional architecture
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
43-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Food and drink
Microwave
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Cleaning supplies
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Dining
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 300.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.88 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge of USD 500 (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property
Frequently asked questions
Does The Royal Sands Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, The Royal Sands Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Royal Sands Resort & Spa All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Royal Sands Resort & Spa All Inclusive?
Yes, there's free extended parking.
What are the check-in and check-out times at The Royal Sands Resort & Spa All Inclusive?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 500 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Royal Sands Resort & Spa All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
What is there to do at The Royal Sands Resort & Spa All Inclusive and nearby?
Have fun with onsite activities like snorkeling, volleyball, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. The Royal Sands Resort & Spa All Inclusive also has 2 poolside bars and a health club, as well as an arcade and a garden.
Are there restaurants at or near The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 onsite restaurants, featuring international cuisine and poolside dining.
What's the area around The Royal Sands Resort & Spa All Inclusive like?
The Royal Sands Resort & Spa All Inclusive is a short 18-minute walk from La Isla Shopping Mall and 5 minutes' walk from Kukulcan Plaza Shopping Mall. The local area is walkable and popular for its beaches.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Feb 2025
Luis
Luis, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jan 2025
It was a very nice stay. We really enjoyed the great attentiveness and hospitality provided to us by all members of the staff. We really felt at home and cared for. One suggestion would be to perhaps have smart TVs in the rooms for a better experience when winding down. Other than that an excellent place and we will for sure be coming back!
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
8 Jan 2025
Nice Property, Average Food
The hotel and the rooms have been renovated. The beach is nice and no issues with availability for chairs. The food is very average, even in the à la carte restaurants. The buffet is very mediocre and to be avoided. I don’t think that the supplement for All Inclusive is worth it. There are many good and inexpensive restaurants within walking distance.
Deon
Deon, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Jan 2025
HORIZON
HORIZON, 4-night family trip
Verified Hotels.com guest review
6/10 Good
29 Dec 2024
Could be so much better for the price we paid
Pros: size of rooms. Ease of access to beach and pools. good beds. the water slides are good for small kids.
Cons: Food is medium at best and sometimes just bad, and it doesn't matter if you are using the special resturantsor not. no real activities for kids. The extra activity we were reccomend to buy (dolphins in Isla Mujeres) was an 8 hour "trip" for 50 minutes of activity, and the rest of the time on the island felt like we were only there to be used as a walking credit card. though the activity was not by the hotel, it was recommended and coordinated by the staff and I would expect more honesty about it.
Verified traveller
7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Great Spot!
The staff here is so helpful and friendly! I never felt pressured by time share sales and they assisted me in many different ways. The food was great, though we wished the Sidelines Bar was open during the day. Our weather wasn't great, so finding places during heavy rains was challenging. The flag reserve system for Beach and poolside chairs is competitive, but we did get nice spots each day. Transportation to and from the hotel, arranged through Thomas Moore system was great! Luz Hernandez did an exceptional job with our room care.
Lisa
Lisa, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
28 Dec 2024
Joshua
Joshua, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Had a grewt time around the resort foing various actiivities.
sean
sean, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Deqa
Deqa, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
24 Nov 2024
Alondra
Alondra, 7-night trip
Verified Hotels.com guest review
6/10 Good
19 Nov 2024
The beach was great, the property was clean.
Main compliant was that the water park area, the tennis/pickleball courts, and the basketball courts were closed due to maintenance. This limited activities for kids and teenagers. They have been shut down for a couple months, so it would’ve been nice to know before the trip.
J
J, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Nov 2024
Were forced to change rooms on Saturday. We stayed Thursday to Sunday so moving on Saturday was inconvenient
Joseph
Joseph, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
19 Nov 2024
The only thing you must pay your extras like steak etc
Mauricio I
Mauricio I, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Nov 2024
Lindsay
Lindsay, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Beautiful property with amazing staff.
Richard B
Richard B, 1-night romance trip
Verified Expedia guest review
8/10 Very good
16 Nov 2024
Arun
Arun, 6-night trip
Verified Expedia guest review
10/10 Exceptional
15 Nov 2024
we had a great experience with royal St hotel
mahsa
mahsa, 5-night family trip
Verified Expedia guest review
8/10 Very good
15 Nov 2024
The staff was excellent i just wish that the food was more Hispanic ! Overall the experience was exceptional.
Cecilia Celeste
Cecilia Celeste, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Nov 2024
Amazing facility, super clean and the staff were extremely friendly and helpful. I love this place and keep going back because of the location and staff
Thomas Michael
Thomas Michael, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Nov 2024
Beach was very well kept
Jagvir
Jagvir, 6-night romance trip
Verified Expedia guest review
6/10 Good
14 Nov 2024
It's not the Sands I remember under the Royals, most of the staff didn't speak or under stand English, except the people that have been with the Royals before the sale. The food quality wasn't the way we remember, very limited menu, same food day after day. Holiday Inn's will have to step up and get things squared away, before we return, at the price they want.
Paul
Paul, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Nov 2024
The property was great. Service was great and food was great. I only wish they had more evening entertainment.
Jessica
Jessica, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Nov 2024
It's a great resort for kids. The staff is also very friendly.
Kyungeun
Kyungeun, 5-night family trip
Verified Expedia guest review
8/10 Very good
13 Nov 2024
Great resort overall, but the dining options weren’t great, and most days we couldn’t even get into one of the nicer restaurants. My only other complaint would be that there were several items that required additional money. When I go to an all inclusive, I expect all food and drinks to be included.
On the positive, beautiful property, very clean and exceptional service. We had a blast.
Charlotte
Charlotte, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Nov 2024
We enjoyed staying at the Royal Sands. Great view. Nice pools. Excellent service