Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
What's nearby
Marlin Beach - 11 min walk
Cancun Interactive Aquarium - 18 min walk
La Isla Shopping Mall - 18 min walk
Aquaworld - 2 min drive
Delfines Beach - 6 min drive
Getting around
Cancun Intl. Airport (CUN) - 18 min drive
Free area shuttle
Restaurants
La Veranda - 1 min walk
Ilios Restaurant - 13 min walk
Taboo Cancun - 1 min drive
Hacienda Sisal - Mexican Restaurant Cancun - 2 min walk
Puerto Madero - 1 min drive
About this property
The Royal Sands Resort & Spa All Inclusive
At The Royal Sands Resort & Spa All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be just a 5-minute drive from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Veranda, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a marina, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.
All-inclusive
All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Snorkeling
Land activities
Bicycling
Tennis
Tennis lessons
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
340 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 25
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free uncovered onsite extended parking
Offsite
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free self-serve breakfast each morning 7:00 AM–11:00 AM
4 restaurants
2 poolside bars
Bar/lounge
Beach bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Free local shuttle
Playground
Supervised childcare (surcharge)
Grocery/convenience store
Paddleboard on site
What to do
On the beach
Tennis lessons
Beach volleyball
Basketball
Snorkeling
Paddleboard on site
Shopping
Pool table
Air hockey
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Paddleboard on site
Facilities
15 buildings/towers
Built in 2000
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
4 outdoor pools
Arcade/game room
Full-service spa
Marina
4 outdoor tennis courts
Traditional architecture
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
43-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Food and drink
Microwave
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Cleaning supplies
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Dining
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 300.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 4.57 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge of USD 500 (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property
Frequently asked questions
Does The Royal Sands Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, The Royal Sands Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Royal Sands Resort & Spa All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Royal Sands Resort & Spa All Inclusive?
Yes, there's free extended parking.
What are the check-in and check-out times at The Royal Sands Resort & Spa All Inclusive?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 500 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Royal Sands Resort & Spa All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
What is there to do at The Royal Sands Resort & Spa All Inclusive and nearby?
Have fun with onsite activities like snorkeling, volleyball, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. The Royal Sands Resort & Spa All Inclusive also has 2 poolside bars and a health club, as well as an arcade and a garden.
Are there restaurants at or near The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 onsite restaurants, featuring international cuisine and poolside dining.
What's the area around The Royal Sands Resort & Spa All Inclusive like?
The Royal Sands Resort & Spa All Inclusive is a short 18-minute walk from La Isla Shopping Mall and 11 minutes' walk from Hotel Zone Beaches. The local area is walkable and popular for its beaches.
The Royal Sands Resort & Spa All Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Had a grewt time around the resort foing various actiivities.
sean
sean, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Deqa
Deqa, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
24 Nov 2024
Alondra
Alondra, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Lindsay
Lindsay, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Royal sands
My stay was very pleasant, effortlessly checked in early by Nahomi to being escorted to my room without a sales pitch. Lots of choices for food and entertainment. The property is within walking distance to shop's. Highly recommend.
Charity
Charity, 3-night trip
Verified Hotels.com guest review
2/10 Poor
14 Oct 2024
Courtney
Courtney, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 Oct 2024
Cancun
The place was great except for the food. The food was bland, not much of a choice
Minnie
Minnie, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 Sep 2024
Food was very good
beach and pools are very nice
Russell E
Russell E, 6-night family trip
Verified Expedia guest review
8/10 Very good
27 Sep 2024
We enjoyed a large family vacation at The Royal Sands All-Inclusive in Cancun, Mexico. We had adults, teens, children, and an infant. Our hotel room was spacious, clean, and well stocked with dishes, sodas, water, and toiletries. No matter which room you choose, you’re a short walk across the property and immediately on the beautiful beach. There are several restaurants and entertainment on site. food was 7/10-for being on the coast in Mexico I expected a little more fresh seafood and tasty options. The poolside bar did close a little early for our liking but the restaurants were available if needed. The staff are AMAZING! Most extra activities are quite pricy but the hotel will help you book and transport to your choice. Don’t forget, there is also a daily resort fee that will be tacked on at time of check-in. Buses run 24/7 in the hotel zone and are cheap fare, safe, and reliable so if you don’t want to use the property taxi that is more expensive- that was a great option as there is a bus stop immediately outside of the resort. Bring cash as most everywhere you go, tips are appreciated.
Lindsey
Lindsey, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Sep 2024
It was my second time in this property, Everything was good the only complaint is that they don’t serve food in the pool bar anymore.
Jorge
Jorge, 7-night family trip
Verified Expedia guest review
8/10 Very good
26 Sep 2024
I have stayed at this property many times. Was disappointed in all the surcharges they have now. The buffet was smaller too. I don’t think Expedia should advertise this place as all inclusive. Also dinning options are less to choice from.
Patricia Ann
Patricia Ann, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2024
I love the property offering 2-3 pools with only a 3 minute walk from the property was amazing! They provide dinner shows on site and have 3 restaurants in the resort. They have other restaurants in their other resorts they offer transportation to those no charge if you have the all inclusive package. It was a great experience looking forward to go back and do some excursions. Get the all inclusive it’s worth it.
Judy
Judy, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2024
I have been here six times - can’t wait for the seventh
Christopher
Christopher, 5-night family trip
Verified Expedia guest review
8/10 Very good
25 Sep 2024
Very nice vacation
John
John, 6-night trip
Verified Expedia guest review
10/10 Exceptional
24 Sep 2024
I loved the pool scenery. The pool staff was rude and didn’t seem to want to serve. The food was good but it could have been better. I had to keep in mind that it wasn’t American food. They need more options. Room service took anywhere from 1-2 hours each time. It was a great place to stay. The staff was ok, they could be better as well. Overall, I had an amazing time. I would stay again. The entire resort shuts down by 11pm.
Amina
Amina, 3-night family trip
Verified Expedia guest review
8/10 Very good
24 Sep 2024
The only thing I would say is that sidelines should open longer than 9/10 at night on a weekend or when y’all have karaoke.
Megan
Megan, 7-night family trip
Verified Expedia guest review
8/10 Very good
24 Sep 2024
Angela
Angela, 6-night trip
Verified Expedia guest review
2/10 Poor
23 Sep 2024
Tannya
Tannya, 3-night trip
Verified Expedia guest review
6/10 Good
22 Sep 2024
Grant
Grant, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
22 Sep 2024
No drink in the fridge. Staffs so rude and careless.
Grant
Grant, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Sep 2024
Rooms are new and the view on the property is awesome. The only problem is restaurants and bars close too early compared to other hotels that i stayed, BUT it is a good FAMILY hotel
Emmanuel
Emmanuel, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Sep 2024
Super friendly & very attentive staff ; excellent customer service & we overall had a great experience staying at this resort. We definitely will be coming back!
Amanda
Amanda, 7-night trip with friends
Verified Expedia guest review
2/10 Poor
21 Sep 2024
they charged us for unknown stuff and that is not a good service
Ara
Ara, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2024
Everything was above and beyond expectation
Umar
Umar, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2024
Clean property. Hats of to their housekeeping and cleaning department