Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
What's nearby
Marlin Beach - 11 min walk
Cancun Interactive Aquarium - 18 min walk
La Isla Shopping Mall - 18 min walk
Aquaworld - 2 min drive
Delfines Beach - 6 min drive
Getting around
Cancun Intl. Airport (CUN) - 18 min drive
Free area shuttle
Restaurants
La Veranda - 1 min walk
Ilios Restaurant - 13 min walk
Taboo Cancun - 1 min drive
Hacienda Sisal - Mexican Restaurant Cancun - 2 min walk
Puerto Madero - 1 min drive
About this property
The Royal Sands Resort & Spa All Inclusive
At The Royal Sands Resort & Spa All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be just a 5-minute drive from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Veranda, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a marina, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.
All-inclusive
All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Snorkeling
Land activities
Bicycling
Tennis
Tennis lessons
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
340 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 25
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free uncovered onsite extended parking
Offsite
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free self-serve breakfast each morning 7:00 AM–11:00 AM
4 restaurants
2 poolside bars
Bar/lounge
Beach bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Free local shuttle
Playground
Supervised childcare (surcharge)
Grocery/convenience store
Paddleboard on site
What to do
On the beach
Tennis lessons
Beach volleyball
Basketball
Snorkeling
Paddleboard on site
Shopping
Pool table
Air hockey
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Paddleboard on site
Facilities
15 buildings/towers
Built in 2000
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
4 outdoor pools
Arcade/game room
Full-service spa
Marina
4 outdoor tennis courts
Traditional architecture
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
43-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Food and drink
Microwave
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Cleaning supplies
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Dining
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 300.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 4.57 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge of USD 500 (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property
Frequently asked questions
Does The Royal Sands Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, The Royal Sands Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Royal Sands Resort & Spa All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Royal Sands Resort & Spa All Inclusive?
Yes, there's free extended parking.
What are the check-in and check-out times at The Royal Sands Resort & Spa All Inclusive?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 500 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Royal Sands Resort & Spa All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are both nearby.
What is there to do at The Royal Sands Resort & Spa All Inclusive and nearby?
Have fun with onsite activities like snorkeling, volleyball, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. The Royal Sands Resort & Spa All Inclusive also has 2 poolside bars and a health club, as well as an arcade and a garden.
Are there restaurants at or near The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 onsite restaurants, featuring international cuisine and poolside dining.
What's the area around The Royal Sands Resort & Spa All Inclusive like?
The Royal Sands Resort & Spa All Inclusive is a short 18-minute walk from La Isla Shopping Mall and 11 minutes' walk from Hotel Zone Beaches. The local area is walkable and popular for its beaches.
The Royal Sands Resort & Spa All Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Jan 2025
It was a very nice stay. We really enjoyed the great attentiveness and hospitality provided to us by all members of the staff. We really felt at home and cared for. One suggestion would be to perhaps have smart TVs in the rooms for a better experience when winding down. Other than that an excellent place and we will for sure be coming back!
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
8 Jan 2025
Nice Property, Average Food
The hotel and the rooms have been renovated. The beach is nice and no issues with availability for chairs. The food is very average, even in the à la carte restaurants. The buffet is very mediocre and to be avoided. I don’t think that the supplement for All Inclusive is worth it. There are many good and inexpensive restaurants within walking distance.
Deon
Deon, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Jan 2025
HORIZON
HORIZON, 4-night family trip
Verified Hotels.com guest review
6/10 Good
29 Dec 2024
Could be so much better for the price we paid
Pros: size of rooms. Ease of access to beach and pools. good beds. the water slides are good for small kids.
Cons: Food is medium at best and sometimes just bad, and it doesn't matter if you are using the special resturantsor not. no real activities for kids. The extra activity we were reccomend to buy (dolphins in Isla Mujeres) was an 8 hour "trip" for 50 minutes of activity, and the rest of the time on the island felt like we were only there to be used as a walking credit card. though the activity was not by the hotel, it was recommended and coordinated by the staff and I would expect more honesty about it.
Verified traveller
7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Great Spot!
The staff here is so helpful and friendly! I never felt pressured by time share sales and they assisted me in many different ways. The food was great, though we wished the Sidelines Bar was open during the day. Our weather wasn't great, so finding places during heavy rains was challenging. The flag reserve system for Beach and poolside chairs is competitive, but we did get nice spots each day. Transportation to and from the hotel, arranged through Thomas Moore system was great! Luz Hernandez did an exceptional job with our room care.
Lisa
Lisa, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
28 Dec 2024
Joshua
Joshua, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Had a grewt time around the resort foing various actiivities.
sean
sean, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Deqa
Deqa, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
24 Nov 2024
Alondra
Alondra, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Lindsay
Lindsay, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
.
Lucy
Lucy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2024
The people who work in the bar on the east side of the hotel i cant remeber the name of it but bunch of great people working on that side will be going back in the future enjoyed the resort, only thing i can complain about is there was only 1 pool bar open but oyher then that great place to spend a vacation!
Zackary Ryan
Zackary Ryan, 6-night trip
Verified Expedia guest review
10/10 Exceptional
29 Oct 2024
Everything about the Royal Sands was AMAZING! Starting off with the best staff. We did not encounter one rude staff member, they were all so incredibly kind and helpful. Miguel and Mario at the pool bar made my whole trip! They made me feel special on my birthday! You can tell each worker here loves their job. Our rooms cleanliness was amazing along with the rest of the resort. The food was very good. The beach was amazing and clean. We didn’t have any issues finding beach chairs. Overall everything was amazing and when i come back to Cancun i will be staying with the Royal Sands again!
Makayla
Makayla, 7-night trip with friends
Verified Expedia guest review
8/10 Very good
29 Oct 2024
Great service and friendly staff.
Chad
Chad, 4-night romance trip
Verified Expedia guest review
8/10 Very good
29 Oct 2024
Maxwell
Maxwell, 8-night trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2024
Bethany
Bethany, 7-night trip
Verified Expedia guest review
8/10 Very good
27 Oct 2024
Lacey
Lacey, 6-night trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2024
Royal sands
My stay was very pleasant, effortlessly checked in early by Nahomi to being escorted to my room without a sales pitch. Lots of choices for food and entertainment. The property is within walking distance to shop's. Highly recommend.
Charity
Charity, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Irma Thiessen
Irma Thiessen, 5-night trip
Verified Expedia guest review
10/10 Exceptional
26 Oct 2024
Laura A
Laura A, 5-night trip
Verified Expedia guest review
10/10 Exceptional
26 Oct 2024
Perfect
Cesar Sanchez
Cesar Sanchez, 6-night family trip
Verified Expedia guest review
4/10 Fair
26 Oct 2024
Nadine
Nadine, 4-night trip
Verified Expedia guest review
8/10 Very good
26 Oct 2024
We were long time owners at their sister resort and were optimistic about our stay at the Sands. Unfortunately it suffered during recent hurricanes, which resulted in multiple maintenance issues. The water park was also closed all week.
It was also our first time having to do AI, and the dining options were limited. Reservations at the nicer options were limited for non-owners (we could only reserve same day, which meant there were no openings left). Several days of rain contributed to certain options not being available (e.g., sushi, char hut, etc.). We ended up paying to eat off-site and ordered in from the pizza place not covered by AI. Our only attempt at room service ended up taking over two hours, in part because they claimed we weren't there the first time they tried to deliver. We were waiting on the room the whole time. Had we not called to complain about the wait, I don't think they would have come at all.
Most of the staff are wonderful and always have been, but it didn't meet expectations. Too few working meant long waits in between service at the pool and beach. Order more drinks than you need because you don't know how long it will be before they return. And be warned that beer options are limited for AI.
For the price, we'd only return if we can rent directly from an owner - and forego AI. In bad weather, you have no option to order drinks during the day. We ended up having to buy our own at the market, which totally defeated the point of having AI.
Stephen
Stephen, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Oct 2024
We thoroughly enjoyed our stay, we didn't leave the property, but had everything we needed right there. Our 2 year old especially appreciated the kids game room with the ball pit. Room service was also very convenient and helped us whwn our kiddo was not in a mood for outings.