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Pepem Holistic Experience

3.5 star property
Adults-only hotel with outdoor pool, near Dos Ojos Cenote

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Outdoor pool, sun loungers
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VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Free breakfast
  • Spa
  • Pool
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Spa services
  • Airport drop-off service
  • Terrace
  • Garden
  • Front-desk safe
  • Concierge services
  • Picnic area
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Cookware, dishware, and utensils
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Minibar
The price is CA $187
CA $231 total
includes taxes & fees
Jan 18 - 19 Jan 2025

Room options

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Jungle Villa Nah-Ha | View from room

Jungle Villa Nah-Ha

Highlights

Patio
Individually furnished
Individually decorated
Private pool
Kitchenette
Portable fan
Premium bedding
Separate bedroom
  • 120 sq m
  • Sleeps 2
  • 1 Double Bed

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Jungle Villa Kukulkan

Jungle Villa Kukulkan

Highlights

Patio
Individually furnished
Individually decorated
Private pool
Kitchenette
Portable fan
Premium bedding
Separate bedroom
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Villa Pepem

Jungle Villa Pepem

Jungle Villa Pepem

Highlights

Patio
Individually furnished
Individually decorated
Private pool
Kitchenette
Portable fan
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Eco Mayan Cabins

Eco Mayan Cabins

Highlights

Patio
Individually furnished
Individually decorated
Portable fan
Premium bedding
Private bathroom
Cookware/dishes/utensils
Minibar
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mayan Gods Cabins

Mayan Gods Cabins

Mayan Gods Cabins

Highlights

Patio
Individually furnished
Individually decorated
Kitchenette
Portable fan
Premium bedding
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carr. Cancún - Tulum, Cenotes Sac Actun, Tulum, QROO, 77760

What's nearby

  • Dos Ojos Cenote - 10 min walk - 0.9 km
  • Cenotes Sac Actun - 7 min drive - 2.4 km
  • Xel-Há Park - 15 min drive - 8.7 km
  • Tulum Mayan Ruins - 23 min drive - 18.0 km
  • Soliman Bay - 39 min drive - 9.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 82 min drive
  • Cancun Intl. Airport (CUN) - 118 min drive
  • Airport drop-off service

Restaurants

  • ‪Restaurant Kukulkan - ‬19 min drive
  • ‪Vela Sur - ‬19 min drive
  • ‪Piscis snack bar - ‬20 min drive
  • ‪Los Corales - ‬19 min drive
  • ‪Lobby Pub - ‬19 min drive

About this property

Pepem Holistic Experience

At Pepem Holistic Experience, you'll be within a 15-minute drive of Dos Ojos Cenote and Xel-Há Park. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 10:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite garage

Transfers

  • Airport drop off (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics

What to do

  • Hiking/biking trails nearby
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Spa services
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Accessible airport shuttle

Room amenities

Home comfort

  • Portable fan
  • Minibar
  • Window screens

Sleep well

  • Premium bedding

What to enjoy

  • Patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 180 per vehicle. Maximum occupancy 8

Pets

  • Pet deposit: USD 25 per stay
  • Pets are allowed for an extra charge of USD 25 per pet, per stay (maximum USD 25 per stay), plus a one-time cleaning fee of USD 25

Policies

This property does not have elevators.
This property uses solar energy.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Property Registration Number PHB210514SG1

Also known as

Pepem Holistic Experience Hotel
Pepem Holistic Experience Tulum
Pepe Eco Aldea Tulum Solo Adultos
Pepem Holistic Experience Hotel Tulum
Pepem holistic experience Adults Only
Pepem Eco Luxury Hotel Tulum Adults Only
Pepem Eco Hotel Tulum at the Jungle Adults Only
Pepem Holistic Experience Chaman Cuisine Restaurant Adults Only

Frequently asked questions

Does Pepem Holistic Experience offer free cancellation for a full refund?
Yes, Pepem Holistic Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pepem Holistic Experience?
Yes, there's an outdoor pool.
Are pets allowed at Pepem Holistic Experience?
Yes, dogs are welcome. There's a charge of USD 25 per pet, per stay, and there's also a deposit of USD 25 per stay. Food and water bowls are available.
Is airport shuttle service offered by Pepem Holistic Experience?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 180 per vehicle.
What are the check-in and check-out times at Pepem Holistic Experience?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Pepem Holistic Experience and nearby?
Have fun with nearby activities like hiking and snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a picnic area. Pepem Holistic Experience also has a garden.
Are there restaurants at or near Pepem Holistic Experience?
Yes, there's an onsite restaurant.
Does Pepem Holistic Experience have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Pepem Holistic Experience like?
Pepem Holistic Experience is a short 10-minute walk from Dos Ojos Cenote and 8 minutes' walk from Xcacel Beach.

Pepem Holistic Experience Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

I had wonderful time at Pepem.
Danijel, 1-night romance trip
Verified Expedia guest review

6/10 Good

alex, 2-night trip
Verified Expedia guest review

10/10 Exceptional

john, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Spent a week here. Lovely grounds. Very peaceful. We were aware of this before hand, but I would recommend renting a car or scooter as it is quite far from the beach. But you can definitely spend a few days at the different cenotes that are in walking or cycling distance.
Nia Elizabeth Krishna, 7-night trip with friends
Verified Expedia guest review

4/10 Fair

Not very ECO at all.
Limited parking, on a busy and dusty road, with work vehicles driving through as early as 5:30 AM. While there is a noise curfew at 11 PM, a Cenote area across the street was celebrating a wedding late into one of the evening’s with extra loud drum noise and music. Other guests complained as well, but nothing could be done. Huge piles of trash were stacked across the road, and it cooked in the heat and wafted through the air. Our final evening, we ordered dinner and the chicken made my husband very ill. He was up all night long with severe stomach pain and diarrhea. When I mentioned it at check out, it was of no concern to the staff at all. We were charged full price his meal regardless. The staff were nice and friendly, but I felt they could have made this right. Overall, I wish we would have stayed somewhere else.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I highly recommend this place it was exactly what we were looking for. The staff was amazing and the chefs amazing! hands down to the chefs.
Ernest Edward, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely, amazing! I traveled alone and stayed at Pepem Eco for five days. Lucy Mark goes all the staff were absolutely wonderful. The food is excellent especially the shrimp tacos but you can also get an amazing risotto or fish in a green Molé. All delicious I was there a few days before New Year’s, and they offered a Tamiscal with a local shaman. It was exactly what I needed to leave this year behind and head into the future with open eyes hears heart and mind, the owner, Juan Carlos even attended the Temescal with his wife, and we all ate and drank together afterwards. They offer free bicycles so you can bike to the mini cenote’s all in very very close proximity, the cenote pool they have is absolutely beautiful. There is a yoga Palapa, massages available, you could stay for weeks and never be bored. Oh how I wish I could!
Verified Orbitz guest review

10/10 Exceptional

Amazing place to stay at if you want to be one with nature and enjoy the sounds of creation without having the distraction of the everyday life. Enjoy a wonderful meal prepared by chef Marcos and his excellent staff. He accommodated us and prepared a delicious meal not on the menu specifically attending our taste buds. Amazing cenotes at walking distance from the property that you dont want to miss. Cant wait to visit again.
Eric, 4-night family trip
Verified Expedia guest review

8/10 Very good

Cool Stay
It was definitely an experience. A good one! But like most, the photos and instagram posts looked better than actually being there. I felt like being that we were in middle of the jungle, literally, there would have been more accommodations. We thought they would have a yoga instructor on site as shown on their instagram page but they didn’t. They had the space where we could do it ourselves. No room service options, at least not to our knowledge + I seen nothing regarding spa treatment. The pool was on maybe 2-3 days while we were there which was an inconvenience being that the pool fills up easily with leaves and dead bugs. And our stay was for 11 days. Having about 4 cenotes at walking or biking distance was great! We did 2 of them but I still think having the pool ready for us would’ve been best considering it was steps away from our cabana. The food was really good. And the staff was super friendly. It was about 40 mins away from Tulum Beach (not their fault) so we opted to leave early and stay by the beach for the remainder of our vacation. FYI; make sure to rent a car because paying for taxis gets ridiculously expensive. This particular hotel is far from everything!
Obed, 11-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible overall
Greysi, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful & Peaceful! I will be back
Victoria, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Pepem Eco is a fantastic place to stay. Our room was perfect, it had a small pool, and glass all-around. The staff was awesome, Fernando and Sol took great care of us. Food was great, drinks were great as well. Beware, there’s no AC in the room, but at this time of the year we didn’t really need it, as it was cool enough during the night.
Luis, 3-night romance trip
Verified Expedia guest review

6/10 Good

Saul, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great! it's lovely to be in the middle of the jungle yet with all the comfort needed. The Pepem villa with panoramic view is incredible! Access to the property is a bit difficult and taxis are expensive so it's worth considering renting a car.
Andres, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Pepem is an eco hotel. It’s a wonderful place if you want to disconnect from the world. We didn’t encounter a lot of bugs like other reviews said there would be but it is in the middle of the jungle so be prepared. Also, there’s no wifi in the rooms nor hot water. We did love that there’s a small restaurant down the road called “Juanita’s” very good and affordable. There’s also a lot of cenotes around the area, our favorite one was “dos ojos” which you can find in front of the restaurant. Overall we enjoyed our stay and the staff was amazing.
Janette, 4-night romance trip
Verified Orbitz guest review

6/10 Good

This please is absolutely beautiful & breath taking views, but so scary!! The drive to the hotel is about 2/3 miles deep into the jungle no lights or scenes of security- it’s very on edge point watching every movement bc you seriously feel that you can get kidnapped!! The room is all ECO friendly no AC no ceiling fans, the staff asks that you charge your phones or electronics during the day as it’s all solar powered. There are no walls it is all screen windows- bathroom is see through windows felt like the neighbor Could see me- at night you hear the frogs underneath the flooring as well as all the other wild life- I had the unfortunate experience of finding huge bugs on my bed!! So, even though this was a beautiful & Romantic it is not comfortable if you’re not an all green individual or looking to feel 100% safe -
Salvador, 4-night trip
Verified Hotels.com guest review

2/10 Poor

This property is beautiful and has a great echo friendly concept, but it’s just not for us. There should be some kind of “warning” on what you are getting in to. Too many mosquitos outside as well as inside (all over the house). My husband and I got bitten everywhere from head to toes. No AC they only had one very small fan. The pool was empty when we got there had to wait around 1 1/2 hrs for it to get filled. Once we get in the pool water was beyond cold. The next morning we had NO hot or at least warm water to shower. It was a very unpleasant experience.
Nalleli, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nuestra estancia estuvo muy agradable es un lugar muy inspirador. Lo único que recomendaría es que confirmaran el tipo de cabaña que reservan, ya que al llegar la cabaña que habíamos reservado estaba en remodelación y nos dieron una más pequeña y dijeron que nos reembolsarían el cambio pero la diferencia realmente es nada 7usd y aun no se ha reembolsado ésta. Sobre todo por el tipo de cabaña que habíamos visto en las fotos. De ahí en fuera el lugar nos encantó!
Magda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My experience was amazing! One of the best places i ever stayed at. The only bad thing, are the mosquitoes which is totally understandable, this place is in the jungle. Just have a lot of mosquitoes spray and you ll be fine. Amazing! Stuff very very very VERY NICE. I would repeat the experience anytime! Thank you!
7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Orbitz guest review

10/10 Exceptional

Jairy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pepem Eco is a full embodiment of its name. The love, care & integrity placed into this project is felt on the premises & the cabins. It’s so convenient to Tulum town and beaches too! The staff couldn’t have been more hospitable. Leo spoke perfect English & is a warm and informative greeter & Blanca is a gentle and accommodating receptionist. We stayed in Kulkhan cabin which had personal parking right at the door. There is a privacy fence between cabin and road(mind this is a dirt road way out in the jungle so there is very little traffic.) Everything in the cabin and the cabin itself is locally harvested resources & therefore harmoniously created with and on this sacred land. Nestled in the jungle with a private pool and all water sourced from the cenotes, which in themselves are powerfully cleansing and healing. I really appreciated the solar power operations and the fresh cenote drinking water dispenser. It was a perfect stay with the kitchenette and fridge so we could prepare & store food. We will actually use their methods & model to build our own eco friendly home. Upon leaving we had the pleasure of meeting the owners who themselves were the embodiment of “Pepem eco medicina.” They are beautiful spirits, lights of the world, in service of the people and the planet. I look forward to returning when they will have the rest of the grounds completed with yoga Shala, temezcal, restraunt & more. These are Earth Angels creating heaven on Earth
3-night romance trip
Verified Expedia guest review

4/10 Fair

This place is really beautiful if you’re looking to really disconnect from everything. Unfortunately, this was not what I expected. I booked 3 nights and only stayed one. The access to the road after hours is not ideal if you’re looking to go in and out of the city. Also, the place is run solely on solar power limiting your usage and no AC, only fan. The place is great if you don’t mind not having these amenities, but this is not your traditional hotel room.
3-night romance trip
Verified Expedia guest review

2/10 Poor

Really pretty concept of a cabin in the jungle for the outdoorsy people it’s great but definitely not what we expected,too many bugs, mosquitos, The kitchen, living room area had a lot of bugs on the ground, Bugs were everywhere, on the couch, walls. I kept getting bit everywhere i would stand, and even while showering. it was very unpleasant situation to have mosquitos inside the room, i left itching my way out of there. it was hot inside they provide a very small fan, you must sleep with the bed sheets on because you will get attacked by bugs. I would definitely not stay here again, unless i am itching for a good Itch! i would have canceled and got my money money back but it was too late.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Grata sorpresa! Después de manejar unos 30 minutos de la zona hotelera de Tulum, nos internamos en unos caminos rocosos rumbo a la jungla! Y llegamos al oasis! Unas preciosas cabañas con muchos detalles que la vista no se cansaba de ver. Es desconectarte de todo y escuchar la naturaleza en todo su esplendor! Tanto de noche como de día! Nos volveríamos a hospedar aquí sin pensarlo! Excelente para parejas súper romántico! Gracias por todo a Victor que siempre estuvo al pendiente desde nuestra llegada y a todo el personal. Mil gracias!!!
2-night romance trip
Verified Expedia guest review