Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Cancun Convention Center - 10 min walk - 0.9 km
Gaviota Azul Beach - 12 min walk - 1.0 km
Forum Beach - 12 min walk - 1.0 km
Chac Mool Beach - 17 min walk - 1.5 km
Hotel Zone Beaches - 16 min drive - 5.9 km
Getting around
Cancun Intl. Airport (CUN) - 25 min drive
Restaurants
Riu - 3 min walk
Starbucks - 5 min walk
Turquesa Restaurant - 3 min walk
Kawachi Specialty Restaurant - 3 min walk
Hotel Miramar - 3 min walk
About this property
Hotel Riu Palace Las Americas - Adults Only- All Inclusive
At Hotel Riu Palace Las Americas - Adults Only- All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be within a 15-minute walk of Cancun Convention Center. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. Don Roberto, one of 7 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a poolside bar, and a health club. The pool and helpful staff get great marks from fellow travelers.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Water fitness
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Languages
English, German, Spanish
At a glance
Hotel size
372 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
7 restaurants
5 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
What to do
On the beach
Fitness classes
Beach volleyball
Kayaking
Sailing
Personal watercraft (motorized)
Snorkeling
Shopping
Bicycle rentals nearby
Golf lessons nearby
Scuba diving nearby
Working away
Meeting room
Computer station
Conference space (2099 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Garden
Television in common areas
Piano
Health club
Adjacent to a golf course
3 outdoor pools
Full-service spa
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
100% renewable energy
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Art Deco architecture
Accessibility
Closed captioned TV
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Partially open bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Renova Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Don Roberto - This buffet restaurant serves breakfast, lunch, and dinner.
Sakura - This diner specializes in Japanese cuisine and serves lunch only. Open daily.
Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Black & White - This steakhouse serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Also known as
Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul
Frequently asked questions
Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Las Americas - Adults Only- All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
What is there to do at Hotel Riu Palace Las Americas - Adults Only- All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and snorkeling. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Palace Las Americas - Adults Only- All Inclusive also has 5 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Riu Palace Las Americas - Adults Only- All Inclusive?
Yes, there are 7 onsite restaurants, featuring Japanese cuisine.
Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Palace Las Americas - Adults Only- All Inclusive like?
Hotel Riu Palace Las Americas - Adults Only- All Inclusive is a short 10-minute walk from Cancun Convention Center and 12 minutes' walk from Gaviota Azul Beach. The local area is walkable and popular for its beaches.
Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Nov 2024
Douglas
Douglas, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Raquel Aparecida
Raquel Aparecida, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Nice place. I’ll go back
Brennan
Brennan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Happy Traveler
This place is awesome. I highly recommended, best hotel I ever stayed at!
Swim up bar all you can drink. The service is fast , if you haven’t done a Rui resort your missing out!
Timothy A
Timothy A, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
First time at a RIU hotel, but definitely won’t be our last. Loved how all employees we happy and helpful, appears they love working there. Can’t wait to come back
GARY
GARY, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Hassan
Hassan, 4-night trip
Verified Hotels.com guest review
6/10 Good
21 Oct 2024
No pudieron ayudarme con un problema de drenaje del inodoro.
Yo mismo lo resolvi
Lo reporte anteriormente en 6 ocaciones
ROBERTO
ROBERTO, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Efren
Efren, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Still a beautiful lady
There were a few nicks here and here that suggest that the property is ready for a face-lift, however, she is still a Beautyful lady, worth of another visit. Not one of those "me-too" properties.
cos
cos, 4-night trip
Verified Hotels.com guest review
8/10 Very good
30 Sep 2024
LUIZ C
LUIZ C, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2024
The food was amazing , and I am not a foodie . The pools were great . I was happy to see bottled beer also
Gary
Gary, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 Sep 2024
Alexander
Alexander, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
We will come back again
MAGDY
MAGDY, 4-night trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Nice and clean. Staff was helpful
Mac
Mac, 4-night trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Exelent ! clean safe brigth !
Rafael Alfonso Estupinian
Rafael Alfonso Estupinian, 6-night trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Excellence
Alif
Alif, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
It’s a beautiful places to stay lot of stuff to do
Felena
Felena, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
We went here for a girls trip and had the best time. The activities at the resort were fun! Staff was amazing! We felt safe in all areas! Walking distance to the clubs and shopping areas!
Johanna
Johanna, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Everyone was very attentive and nice!
Daisy
Daisy, 6-night trip
Verified Expedia guest review
8/10 Very good
28 Aug 2024
We spent 3 nights out of 5 with poor air conditioning in our room. We called once in the morning before leaving and twice at night. They sent a technician up 3 times and told us it was working properly. We had 8 others with us in different rooms and their AC was working just fine. Finally after the 3rd day, they moved us. When we switched rooms, we forgot 2 pieces of clothing on the dry rack. We check 45 mins later and the clothing was gone, housekeeping was completed and the technicians were fixing the AC that the hotel property kept telling us was not broken.
Did not receive a credit for the room or for the clothing that was stolen by housekeeping.
Louis
Louis, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
We loved our time there! The bartending staff at the pool were awesome! David, July and Fidel. Irving at the front desk handled our check-in. So many others were so friendly too! Food was good as well. Best RIU that we have been to.
Dawn
Dawn, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
It was nice hotel
Oliver
Oliver, 4-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Everything was perfect and I would like to give special thanks to Luisa from reception she is an exceptional person.
aurora
aurora, 5-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Was really nice service and stuff was great
Nrmeen Kamel
Nrmeen Kamel, 6-night trip
Verified Expedia guest review
8/10 Very good
27 Aug 2024
The Riu Palace Las Americas is a fun and relaxing destination.
Negatives:
The rooms and furniture are dated.
The snack bar has a really bad odor from the deli meats that are left out all day.
Requesting maintenance or laundry is a daunting task, front desk needs to communicate with staff but because the property is so big and not enough staff you end up waiting for a long time.
Postives:
Great property outside, clean beach with plenty of beach chairs.
3 great pools
The mexican restaurant on the resort is great
The staff was so friendly and always ready to help
Great lobby area with seating for large groups