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The Royal Haciendas All Inclusive

4.0 star property
Playa del Carmen beachfront property with 5 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Haciendas All Inclusive

Exterior
6 outdoor pools, pool umbrellas, sun loungers
Aerial view
6 outdoor pools, pool umbrellas, sun loungers
Beach/ocean view
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free breakfast
  • Bar
  • Pool
  • Gym
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 6 outdoor pools and 4 spa tubs
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Free use of bicycles

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Microwave
The price is CA $523
CA $636 total
includes taxes & fees
Jan 24 - 25 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 97 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 134 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Junior Suite Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite 2 Children Stay Free

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite 2 Children Stay Free

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 97 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Run of the House

Pillowtop beds, in-room safe, individually decorated

Run of the House

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
HDTV
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

Pool
Free breakfast
Spa
Free parking
8.2 out of 10, Very good, (3883)
The price is CA $401
CA $488 total
includes taxes & fees
Jan 11 - 12 Jan 2025
Occidental at Xcaret Destination - All Inclusive
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Gran Coyote Golf - 8 min drive
  • Playa Xcalacoco - 11 min drive
  • Quinta Avenida - 13 min drive
  • Playa del Carmen Main Beach - 13 min drive
  • Punta Esmeralda Beach - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

At The Royal Haciendas All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 15-minute drive of Mamitas Beach. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Kinokó, one of 5 restaurants, offers garden views and serves dinner. Other highlights at this all-inclusive property include 2 poolside bars, a free kid's club, and a health club. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 252 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 25
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • All guests, including children, are required to present a valid government-issued ID card at check-in.
  • The credit card used to book the reservation must be presented by the cardholder at check-in.
  • Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's games
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Kayaking
  • Sailing
  • Snorkeling
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 18 buildings/towers
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 6 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 4 spa tubs
  • 2 outdoor tennis courts
  • Sauna
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 43-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Recycling
  • Mobile key entry
  • Cleaning supplies

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Kinokó - Overlooking the garden, this diner serves dinner only. Reservations are required.
Los Murales - Overlooking the garden, this family restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Palapa del Sol - This beach family restaurant serves breakfast, lunch, and dinner. Open daily.
Sol y Luna Grill - This poolside seafood restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Pizza Luna - This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 300.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.96 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge of USD 600 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Does The Royal Haciendas All Inclusive offer free cancellation for a full refund?
Yes, The Royal Haciendas All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Haciendas All Inclusive?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at The Royal Haciendas All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Royal Haciendas All Inclusive?
Yes, there's free valet parking.
What are the check-in and check-out times at The Royal Haciendas All Inclusive?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 600 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Royal Haciendas All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (14-min drive) is nearby.
What is there to do at The Royal Haciendas All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. The Royal Haciendas All Inclusive also has 2 poolside bars, 3 bars, and a sauna, as well as a Turkish bath, an arcade, and a garden.
Are there restaurants at or near The Royal Haciendas All Inclusive?
Yes, there are 5 onsite restaurants, featuring beachfront dining, Asian cuisine, and garden views.
Does The Royal Haciendas All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Royal Haciendas All Inclusive like?
The Royal Haciendas All Inclusive is in Grand Coral, a short 11-minute walk from Chun-Zumbul (diving site). Travelers say that the property is in a great location.

The Royal Haciendas All Inclusive Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Absolutely wonderful
Very friendly staff, beautiful property, exceptional room service
Anastasia, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Love it!
Love it here! Best servers, great food, wonderful people, fabulous ambiance. Been going here for 12 years celebrating with twin birthday! Our home away from home!
Sheri, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lindsay, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Uniquely about the royal haciendas is the staff hands down! Every single person was more than helpful and accommodating.
Brian, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Jay, 7-night trip
Verified Expedia guest review

6/10 Good

Hotel was overall clean and staff was friendly. Everything was maintained nicely. What I didn’t realize was that it was a timeshare and most of the people staying were members. As a result, there were not many food options. There were two restaurants which were extremely difficult to make a reservation for and then they upcharged you for everything on the menu, despite having the all inclusive option. Was very disappointed with the meal at the restaurant. The buffet was also a huge disappointment. I’ve been several all inclusives and this was by far the least desirable and smallest buffet. The beach was a disappointment- and feel the property should have disclosed the condition. It was essentially unusable - and going in the water was impossible. Several years ago a hurricane came through and it was never repaired. There were tree stumps still all over the place and they didn’t even have all the umbrellas standing up or the chairs - it was a bit disappointing too considering our room had ocean views and we saw a disorganized beach. I could understand if something had recently come through, but it had been in this condition for quite a while. Overall my family enjoyed our time but wouldn’t go back due to the lack of food options, the fact that it was a member timeshare resort and conditions of the beach.
Laura, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Nicol, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Monique, 8-night trip
Verified Expedia guest review

8/10 Very good

Andrew, 6-night trip
Verified Expedia guest review

8/10 Very good

Ricky, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Premanand Samuel, 4-night trip
Verified Expedia guest review

8/10 Very good

Estuvo lindo para un par de días, sencillo, nada extravagante, nada espectacular, pero comida bien, alberca bien. Buena cantidad de gente. El cuarto super cómodo.
Dulce Maria, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Sergio, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Miguel, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Edluar, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff, great food, well maintained plaace.
Elsa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

LORENA, 5-night trip
Verified Expedia guest review

8/10 Very good

The resort was amazing and the staff was so helpful. The food was so good! The only thing I didn't like was that our concierge was pressuring us to go to a time share presentation and because we didn't go he didn't help us out our entire stay. All we wanted to do was enjoy our time unbothered.
Fernando Alvarez, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was a great experience. Resort is very clean. Amenities are great. Nice and cozy pools. Stuffs are ok in the restaurant. Food options are ok. I request them for a little late checkout till 1:00pm due to my flight but they said I only can stay there till 12:00pm. Basically I didn’t get any VIP access treat except $50 dollars credit. Overall it was a nice vacation with my family.
Ratna, 4-night family trip
Verified Expedia guest review

2/10 Poor

Even though its all inclusive, everything has extra costs. You want your child at kids club ? Pay extra for activities. You someone who smokes ? Walk to a secluded cheap smoking area with 2 chairs. You want proper dining? Eat at the same buffet every day and get a chance to reserve a spot at 1 other restaurant for 1 time out of the week. You want room service? Wait 3 hours . You want a vacation, go elsewhere.
Konstantin, 5-night family trip
Verified Expedia guest review

8/10 Very good

This is a good place for families to relax and have fun.
Nancy, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked that it was very clean, organized and everything in neat condition.
EFREN SOUZA, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Sonia cervantes, 7-night trip
Verified Travelocity guest review

10/10 Exceptional

Jennifer, 6-night trip
Verified Orbitz guest review

8/10 Very good

The beach needs staff attention, not very clean and the rocks are very sharp at the water entrance. It might be organized better Not a lot of entertainment in the evening and overall activities, the kayaking was always unavailable due to weather
Elena, 8-night family trip
Verified Expedia guest review