Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
What's nearby
Chac Mool Beach - 6 min walk
Forum Beach - 12 min walk
Cancun Convention Center - 13 min walk
Gaviota Azul Beach - 17 min walk
La Isla Shopping Mall - 4 min drive
Getting around
Cancun Intl. Airport (CUN) - 26 min drive
Tulum Intl. Airport (TQO) - 154 min drive
Restaurants
Señor Frogs - 3 min walk
Snack Grand Park - 8 min walk
Hard Rock Cafe Cancun - 12 min walk
The Surfin Burrito - 6 min walk
Coco Bongo Beach Party - 12 min walk
About this property
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a great choice for your beach stay in Cancun. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Dining choices include 6 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a rooftop terrace, a poolside bar, and a health club. Fellow travelers love the pool and helpful staff.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Languages
English, French, Spanish
At a glance
Hotel size
180 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
6 restaurants
2 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Private dining
24-hour room service
What to do
On the beach
Shopping
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Health club
2 outdoor pools
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Room amenities
Be entertained
IPod docking station
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Stocked minibar (select free items)
Coffee/tea maker
Bathrobes and slippers
Sleep well
Pillow menu
Turndown service
Premium bedding
What to enjoy
Furnished balcony
Separate sitting area
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Dining
Gourmet Marché - Onsite buffet restaurant.
Hunter Steakhouse - Onsite steakhouse. Open daily.
Agave - Mexican Cuisine - Onsite restaurant. Open daily.
Jade - Asian Cuisine - Onsite restaurant. Open daily.
C/X Culinary Experience - Onsite diner. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and cash.
Also known as
Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive
Frequently asked questions
Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offer free cancellation for a full refund?
Yes, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
No, this property doesn't have a casino, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
What is there to do at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only and nearby?
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has 2 outdoor pools, 2 bars, and a spa, as well as a health club and a garden.
Are there restaurants at or near Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there are 6 onsite restaurants.
Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only like?
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a short 6-minute walk from Chac Mool Beach and 12 minutes' walk from Forum Beach. Travelers love the property's prime location.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
22 Jan 2025
Vacay with Friends
Beautiful property with entertainment for all cultures and genres. Food was not great at some places. Difficult to obtain a reservation for some of the restaurants.
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Horrible
Horrible
Does not come close to any Royalton hotel...it was worst than any
Will never stay here again. And I am requesting a full refund
Michael
Michael, 1-night trip
Verified Hotels.com guest review
2/10 Poor
2 Jan 2025
Dissapointed Overall Stay
Arrived December 27th on my birthday. Check in was good but as soon as we walked onto the 10th floor for our room, the mold smell in hallway was terrible. As soon as we walked in our room, it was worse. We had to ask for a anti humidifier which realky dint help. Housekeeping nor maintenance never bothered to change the water out daily. Needless to say we came back from dibner on the aecind night to find it had keaked so bad it filked the bathroom and entry area. On the 3rd night we walked into our room to find the light above bathroom sink was leaking, so more water everywhere. We were mever offered to change rooms. Furthermore, the restaurants wete not good at all. The food was leas then mediocre throught property. We exoected better than thos as our 6 night stay was more than $700 nightly. I wil day that Luis at the buffet served is daily for breakfast and was a very pleasent. Other than that we will not be recommending this hotel nor staying there again. Its a shame that we had such a bad experience as we travel to cancun at least 3 times a year. We definitely exoected more than this from the Royalton Chic. I hope they will do better for future guests.
ElizabethM
ElizabethM, 6-night trip
Verified Hotels.com guest review
6/10 Good
1 Jan 2025
Cari
Cari, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Great Stay
DARWIN
DARWIN, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Everything was amazing . Only downside was that I requested a Happy Birthday sign for my guest months up until my arrival and it wasnt provided. Everything else was good
shante
shante, 3-night trip
Verified Hotels.com guest review
6/10 Good
3 Nov 2024
Muchos procesos en llegada/salida por mejorar
El personal de recepción está mal capacitado, a mi llegada jamás me comentaron que mi habitación tendría 2 camas en vez de 1 como lo solicité al reservar. Fue muuuuuy tardado el proceso de registro al hotel. La habitaciones requieren de mantenimiento y el pecoso de salida también es un tacto engorroso. Más aún no aplican con facilidad el descuento del 20% en bebidas que te ofrecen a la llegada
Mario
Mario, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Ella
Ella, 5-night trip
Verified Expedia guest review
4/10 Fair
29 Oct 2024
Beautiful and clean. Elevators are slow! Food quality is well below average for a resort of this type.
Gary
Gary, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Oct 2024
had a very nice stay here, no problems at all
Marian
Marian, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Oct 2024
We loved the property but my only point - make certain before you go to check your room type. We had requested King Bed but we got a Double bed instead. They did move us to the King Bed after the first day but that was the only bummer. Check the room type BEFORE you arrive.
Cynthia Ann
Cynthia Ann, 3-night romance trip
Verified Expedia guest review
4/10 Fair
29 Oct 2024
Not worth the money
Unexpected cost at check in, odor in the room and only having access to premium liquor at certain areas of the results.
Justin
Justin, 5-night trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2024
Nice atmosphere
Maurice
Maurice, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 Oct 2024
Staff was great ! Breakfast spread was also amazing . Rooftop parties were a lot of fun
Kimberly
Kimberly, 4-night trip with friends
Verified Expedia guest review
4/10 Fair
27 Oct 2024
Overall good hotel, the food options were the downfall along with the elevators
Aamira
Aamira, 5-night family trip
Verified Expedia guest review
4/10 Fair
27 Oct 2024
Not what I expected.
I reserved a king bed and got there early to make sure I had the request fulfilled Meanwhile I noticed and confirmed with staff that hotel was only at 30% occupancy so I was sure our request was a certainty but as we checked in we were denied that option. Very disappointed
Carlos
Carlos, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Beautiful property and wonderful staff awesome stay
Tracy Len
Tracy Len, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Oct 2024
Very clean , everyone was professional , super nice & friendly !! I would definitely stay here again & recommend to my friends & family!! Was a GREAT stay with plenty of things to do. You don’t even have to leave the resort if you don’t want to send
Poure
Poure, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Oct 2024
I really liked the services by Uzziel and Ivan. Uzziel was outstanding.