Located near Tortuga Beach and Langosta Beach, Casa Tortugas Boutique Hotel is a tranquil retreat. Relax on the sun-kissed terrace or lounge by the pool with your family, enjoying WiFi access throughout your stay. Guests rave about the helpful staff who make their experience unforgettable.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Parking available
Air conditioning
Free WiFi
Main amenities (12)
Housekeeping (on request)
Near the beach
Outdoor pool
Children's pool
Terrace
Coffee/tea in a common area
Air conditioning
Garden
Front-desk safe
Multilingual staff
Concierge services
Limited hour front desk
Feel at home (6)
Children's pool
Kitchenette
Television
Garden
Terrace
Coffee/tea maker
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Junior Suite, 1 King Bed, Lagoon View
Junior Suite, 1 King Bed, Lagoon View
Highlights
Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Separate bedroom
60 sq m
Lagoon view
Sleeps 2
1 King Bed
View all photos for Luxury Suite, 1 King Bed, Lagoon View
Luxury Suite, 1 King Bed, Lagoon View
Highlights
Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Separate bedroom
55 sq m
Lagoon view
Sleeps 2
1 King Bed
View all photos for Luxury Suite, 2 Double Beds, Lagoon View
Luxury Suite, 2 Double Beds, Lagoon View
Highlights
Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Separate bedroom
Ceiling fan
55 sq m
Lagoon view
Sleeps 3
2 Double Beds
View all photos for Superior Suite, 2 Bedrooms, Lagoon View
Superior Suite, 2 Bedrooms, Lagoon View
Highlights
Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
2 bedrooms
Ceiling fan
70 sq m
Lagoon view
Sleeps 4
2 Double Beds and 1 King Bed
View all photos for Exclusive Studio, Ocean View, Annex Building
Exclusive Studio, Ocean View, Annex Building
Highlights
Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Ceiling fan
Private bathroom
30 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Economy Suite, 2 Double Beds, Kitchen
Economy Suite, 2 Double Beds, Kitchen
Highlights
Furnished balcony
Soundproofed
Air conditioning
Kitchen
Mini-fridge
TV
Separate bedroom
Ceiling fan
50 sq m
Sleeps 3
2 Double Beds
View all photos for Comfort Studio Suite, 1 King Bed, Kitchen
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem puts you just a 5-minute drive from Tortuga Beach and Langosta Beach. Guests can enjoy the outdoor pool, and scuba diving and snorkeling are nearby. A children's pool, a terrace, and a garden are other highlights. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, French, German, Spanish
At a glance
Hotel size
28 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
The property charges 3.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Coffee/tea in a common area
Traveling with children
Children's pool
Children's books
What to do
Beach nearby
Boat tours nearby
Scuba diving nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Outdoor furniture
Room amenities
Be entertained
Television
Cable TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Mini-fridge
Freezer
Microwave
Kitchenette
Stovetop
Toaster
Free bottled water
Cookware, dishes, and utensils
More
Housekeeping (on request)
In-room safe
Guidebooks/recommendations
Fees & policies
Optional extras
Late check-in between 10:00 PM and 6:00 AM can be arranged for an extra charge of USD 29
Credit card charges are subject to an extra charge of 3.5 percent
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 02284881
Also known as
Casa Tortugas Suites Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites Hotel
Casa Tortugas Boutique Suites Cancun
Casa Tortugas Boutique Suites Hotel Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Hotel
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Cancun
Frequently asked questions
Does Casa Tortugas Boutique Hotel, An Authentic Hidden Gem offer free cancellation for a full refund?
Yes, Casa Tortugas Boutique Hotel, An Authentic Hidden Gem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?
No, this hotel doesn't have a casino, but Dubai Palace Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
What is there to do at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem and nearby?
Have fun with nearby activities like boat tours, scuba diving, and swimming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Does Casa Tortugas Boutique Hotel, An Authentic Hidden Gem have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer, and a microwave.
Does Casa Tortugas Boutique Hotel, An Authentic Hidden Gem have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Casa Tortugas Boutique Hotel, An Authentic Hidden Gem like?
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem is located near Tortuga Beach in Zona Hotelera, a short 16-minute walk from Cancun Golf Club at Pok Ta Pok and 16 minutes' walk from Langosta Beach.
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Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Mar 2025
Zen living in Cancun
Truly elegant...zen paradise such incredibly managed by a most humble and classy artistic family.i felt like a king in this very private paradise
Monte
Monte, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Mar 2025
Best coffee ever!
It was a short but wonderful stay. We hope to come back next year.
DENISE
DENISE, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 Mar 2025
Mahesh
Mahesh, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Mar 2025
Catherine
Catherine, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Feb 2025
Hidden gem FOR SURE!
Book this for the roof top experience! Drinks are fantastic up there! Beds were great, bedroom was cold. Cute little kitchen. Family owned and service was GREAT! Centrally located. Will return!
Kelly
Kelly, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Feb 2025
Escape from Cancun Craziness
Wonderfully peaceful, warm, and welcoming place 5 min walk to Isla Mujer Ferry. Away from the craziness of the Zona Hotelera. Enjoyed beautiful sunset on hotel’s private rooftop guest reception. Highly recommend.
Lawrence
Lawrence, 2-night trip
Verified Hotels.com guest review
6/10 Good
5 Feb 2025
Un peut her pour la prestation.
Hotel familial bien entretenu et situé dans une zone calme.
Privilegier les chambres avec vue sue le lagon.
Accueil pas tres professionnel a mon arrivée par le gardien, vers 6:00pm.
Aucune explication.
Petit dejeuner "a la carte" mais pas de jus d'orange ou autre , seul de l'eau.
Café egalement a la carte.
Pas de petit déjeuner le dimanche.
Le batiment est des annees 80, mal insonorisé, les portes claques, bruits de pas dans les couloirs.
Le coupe de propriétaire est charmant mais cela ne justifie pas un tarif de nuit et petit dejeuner audsi élevé.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jan 2025
Hidden treasure
Love this place! It’s not on the beach but a has a beautiful pool and view of the lagoon. You can take the bus to a nearby beach or to isla mujeres — bus stop and ferry just across the street. There are a few restaurants within a 10 minute walk. I appreciated being away from the hustle and bustle of the hotel zone… this place is very sweet, serene, and family owned. I traveled solo as a woman and felt very safe. I hope to be back in the future!
Emmy
Emmy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jan 2025
Peaceful but DIY
This hotel was a very beautiful and peaceful place -- the view from our room to the lagoon was great and the infinity pool was a gorgeous place to relax. Overall we give it a very high rating and would return. However we were surprised at how cramped and outdated our bathroom was compared to the rest of the room. Also, we arrived on Saturday afternoon and for the first two days of the stay the fabulous roof deck amenity was closed on weekends and there was no other coffee or food service provided in the hotel. The Oxxo market nearby is basically just a 7-11 so not really sufficient for groceries (although they did have instant coffee) and there is only one restaurant close by.
Cara
Cara, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
Susanne
Susanne, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Jan 2025
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Awesome
Alfredo
Alfredo, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
James
James, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
The view, and the location is perfect!!
sonia
sonia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Nov 2024
Great views and nicely kept facility. Staff went out of their way to make sure our stay was pleasant
Guillermo
Guillermo, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Nov 2024
DARRYL
DARRYL, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
A true gem indeed. Oasis between loudness of the hotel zone and downtown, on a quiet lagune -side location with a sunset (rare in Cancun), lovely pool and rooftop terrace with a view (Alex makes great cocktails!), all designed with care. The apartments are spacious and in perfect shape with comfortable beds and good kitchen. The staff is super friendly and with attention to detail. Great wifi. Supermarket steps away. Small beach and restaurants nearby. Couldn't be more impressed.
Hans
Hans, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Nov 2024
Casa tortugas hotel is a beautiful hotel
That I will absolutely come back is so peaceful very comfort rate is awesome the staff best of the best
Alex in the roof top also very kind and very positive attitude once again next time when I come back to cancun I will Stay here again to playa tortugas.
Humberto
Humberto, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
25 Oct 2024
Chilling on the Lagoon
The staff were lovely and helpful. The property is clean, beautiful and a good location if you want to be between the hotel districts of Cancun but not in the middle of all that nonsense. It was a chill stay and I appreciated the quiet.
Natalie
Natalie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Pushpasish
Pushpasish, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 Oct 2024
Elizaveta
Elizaveta, 6-night trip
Verified Expedia guest review
10/10 Exceptional
6 Oct 2024
Amazing place with wonderful, caring staff!
Stay there was absolutely exceptional!