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Palmar Beach Resort and Spa Riviera Maya All-Inclusive

4.5 star property
Puerto Morelos beachfront property with 6 restaurants and spa

Choose dates to view prices

Photo gallery for Palmar Beach Resort and Spa Riviera Maya All-Inclusive

Exterior
Luxury Suite (Walkout) | View from room
Reception
Honeymoon Suite, Oceanfront
On the beach, free beach cabanas, sun loungers, beach umbrellas
Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offers a tranquil beachfront oasis with 3 swim-up bars and sun loungers. Unwind with a body treatment or hot stone massage at the spa, enjoy yoga classes or fitness sessions at the 24-hour health club, and indulge in international cuisine at one of the six on-site restaurants.

Reviews

7.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 poolside bars
  • 6 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 6 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • 24-hour health club
  • Sauna
  • Steam room

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite, Oceanfront

Honeymoon Suite, Oceanfront | View from room

Honeymoon Suite, Oceanfront

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Walkout)

Luxury Suite (Walkout) | Pool

Luxury Suite (Walkout)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Ocean View

View from room

Family Suite, Ocean View

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 58 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Double Sofa Beds

View all photos for Luxury Suite, Ocean View

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Luxury Suite, Ocean View

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Junior Suite

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite (Swim Up)

Premium Suite (Swim Up)

Premium Suite (Swim Up)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 50.1 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Ocean View (Connecting)

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Luxury Suite, Ocean View (Connecting)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Family Suite

View from room

Family Suite

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 58 sq m
  • Sleeps 5
  • 2 Double Sofa Beds and 1 Queen Bed

View all photos for Junior Suite (Swim Up)

Junior Suite (Swim Up)

Junior Suite (Swim Up)

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Luxury Suite

Highlights

Furnished balcony or patio
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
  • 59 sq m
  • Sleeps 4
  • 1 King Bed
Exterior

Palmar Beach Resort and Spa Riviera Maya - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
7.6 out of 10, Good, 84 reviews
The price is CA $311
CA $677 total
includes taxes & fees
Jun 7 - Jun 8
Palmar Beach Resort and Spa Riviera Maya - All Inclusive
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About the area

Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 9 min drive - 4.3 km
  • Crococun Zoo - 10 min drive - 5.6 km
  • Ojo de Agua Beach - 12 min drive - 7.1 km
  • Puerto Morelos Town Square - 12 min drive - 7.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Cozumel Intl. Airport (CZM) - 27.1 miles/43.6 km
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬7 min drive

About this property

Palmar Beach Resort and Spa Riviera Maya All-Inclusive

At Palmar Beach Resort and Spa Riviera Maya All-Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and yoga, plus you'll be within a 10-minute drive of Puerto Morelos Beach. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. SPOON, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 3 poolside bars, a free kid's club, and a 24-hour health club. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 435 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 6 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • Private dining
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Snorkeling
  • Shopping
  • Pool table
  • Ecotours nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference space (3154 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • 6 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The onsite spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

SPOON - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
TAPAZ - This family restaurant specializes in international cuisine and serves dinner only. Open daily.
SIENA - This restaurant specializes in Italian cuisine and serves dinner only.
LE CHIQUE - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
ZAVAZ - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive offer free cancellation for a full refund?

Yes, Palmar Beach Resort and Spa Riviera Maya All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Palmar Beach Resort and Spa Riviera Maya All-Inclusive and nearby?

Have fun with onsite activities like kayaking, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 6 outdoor swimming pools. Palmar Beach Resort and Spa Riviera Maya All-Inclusive also has 3 swim-up bars, 3 poolside bars, and a 24-hour health club, as well as a sauna, an arcade, and a garden.

Are there restaurants at or near Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, there are 6 onsite restaurants, featuring international cuisine.

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Palmar Beach Resort and Spa Riviera Maya All-Inclusive like?

Palmar Beach Resort and Spa Riviera Maya All-Inclusive is located on the waterfront, a short 1-minute walk from Petempich Bay.

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Reviews

7.4

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Buffets
Water
Drinks
Children
Room service

Reviews

8/10

The staff is very friendly and attentive. The food quality is very good.
4-night trip

10/10

We especially loved the waiters in the Spanish restaurant Cruz, Santiago, Angel made us feel spoiled! The pool bars were wonderful and the rooms were big!
7-night trip

8/10

7-night trip

6/10

Food in buffet was great. If your were not at an a la carte first wave between 5:30-6:00 you are waiting an hour and half plus to get a table. Also they have a restaurant at the beachside of the resort which serves fresh pizza, it is the best part. Rooms were always cleaned This place is Definitely meant for families. No partying going on
7-night family trip

6/10

Small No hot water Service was very good
6-night trip

8/10

All the staff was great, very attentive and respectful, and always greeted with a smile. Dealing with no hot water for the first half of our trip was frustrating especially coming from the airport and wanting to have a nice warm bath. We traveled with a one year old and she also had to shower with very cold water which she cried about. Other than that, everything else was great.
8-night family trip

6/10

This property recently changed ownership so they are still getting it up and running. We had the option of 2 restaurants each night to choose from. The food was excellent, and some of the best food I've had in Mexico. My biggest complaint is the lack of hot water. 10 of us went on this trip together (3 families), and none of the rooms that any of us occupied had hot water. This meant only cold showers for our whole vacation. In addition, the pool water was actually very cold as well (probably more related to the time of year we visited; most days were in the low to mid 80's. The room was nicely equipped with a large jacuzzi tub near the balcony, but again, it only had cold water so was essentially unusable. The facility itself was quite quiet and there were few other guests which we actually really enjoyed. It meant poolside service was pretty fast and no wait times to get into any restaurants. Waiting time for food in restaurants was pretty variable. The seafood restaurant had excellent food but expect to spend about 3 hours going out for dinner. We had waits of sometimes 90 minutes to receive or dinner items. However, when the food did arrive, it was always excellent. The service at the other restaurants was faster than the seafood restaurant but still on the slower side. All in all, despite no hot water in any of the rooms, we did enjoy our vacation. I think once they finish renovations and complete the closed coffee shop/restaurants this will be a great resort.
5-night trip with friends

6/10

7-night trip

8/10

7-night trip

8/10

8-night business trip

2/10

No me gusto nada solo el servisio de los translators el hotel estaba bacon y sin cerbicios la carta de los cuatro restaurants que Brian uno casa dia era la misma todos los Dias sin contact que cambiaron de compania y haste el hombre del hotel y no tinier on la desencia de informations
6-night trip

4/10

Cuando llegue a el hotel. Su nombre había cambiado y ya no era un hotel 4 diamante. No había buffet. Solo había un solo restaurant y el menú desayuno y almuerzo era el mismo todos los días. Solo un día hubo show. En la semana no hubo ninguna recreación ni de día ni de noche. Ni música. Total aburrimiento. Me siento estafada. Mis peores vacaciones. Solo puedo decir que los trabajadores que nos atendieron en el restaurant nos trataron super bien. Hicieron todo su esfuerzo porque el cumpleaños de mi esposo fuera agradable. Espero una compensación para mí
6-night family trip

6/10

The restaurants are not open regularly, the Mexican food is the worst I've had, and there are strong sewage smells outside the buffet and at other locations. The pool outside of my room was often filthy, and we did not go in. I booked and paid for 10 rooms, but I personally received a room that reeked of paint and chemicals and never had hot water. While we had a good time, it was despite rather than becuase of the resort.
8-night romance trip

10/10

2-night trip

10/10

Excellent service, food and very clean!! Will return!
5-night family trip

6/10

5-night trip

10/10

I believe the new management - Taffer
4-night trip

10/10

Property was lovely will visit again.
5-night romance trip

2/10

4-night trip

10/10

It was nice. Right by the ocean. Room was great. Several restaurants within resort. The only downside is getting to the resort since some of the roads are flooded near it. However, vehicles still drive through.
4-night trip

6/10

3-night trip

2/10

5-night trip

6/10

My reservation was cancelled at this property and was moved to a different location. I was not notified until we showed up to the front door.
6-night family trip

10/10

3-night trip

8/10

The Hotel was nice room was really nice but needs better food very plain American food portions are small and they are not good they lack flavor and consistency the food just felt cheap and flavorless. Also a recommendation rent a car it is cheaper airport taxi are thieves charging almost $100 a run even though the hotel wasn’t far renting a car is $20 compared to $100 every time you go anywhere.
4-night family trip