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Occidental Costa Cancún All Inclusive

3.5 star property
Escape to an eco-certified haven where you can unwind by the outdoor pool or indulge in seafood delights. Discover why this all-inclusive gem is loved for its location and attentive staff.

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Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
View from room
Outdoor pool, pool umbrellas, sun loungers
Exterior
Outdoor pool, pool umbrellas, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club
  • Playground on site
  • Private bathroom
  • Television
The current price is CA $286
CA $352 total
includes taxes & fees
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 33.4 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 33.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View

Highlights

Private hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed
Aerial view

Emporio Cancun Optional All Inclusive

  • Pool
  • Spa
  • Free parking
  • Internet access
7.8 out of 10, Good, (1627)
The price is CA $301
CA $388 total
includes taxes & fees
Apr 2 - Apr 3
Emporio Cancun Optional All Inclusive
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About the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 6 min walk
  • Langosta Beach - 13 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Plaza 28 - 6 min drive
  • Tortuga Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

At Occidental Costa Cancún All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute walk of Playa Tortugas. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and body treatments. Serving seafood, La Claraboya is one of 4 restaurants and 2 bars/lounges. Other highlights at this all-inclusive property include a poolside bar, a fitness center, and a sauna. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 358 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–noon
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children's club
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch plasma TV

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Dining

La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

Also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Does Occidental Costa Cancún All Inclusive offer free cancellation for a full refund?

Yes, Occidental Costa Cancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Occidental Costa Cancún All Inclusive?

Yes, there's an outdoor pool.

Are pets allowed at Occidental Costa Cancún All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Occidental Costa Cancún All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Occidental Costa Cancún All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Occidental Costa Cancún All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (7-min drive) are both nearby.

What is there to do at Occidental Costa Cancún All Inclusive and nearby?

Onsite recreation at Occidental Costa Cancún All Inclusive includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Occidental Costa Cancún All Inclusive also has 2 bars, a sauna, and a steam room, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Occidental Costa Cancún All Inclusive?

Yes, there are 4 onsite restaurants, featuring seafood.

What's the area around Occidental Costa Cancún All Inclusive like?

Occidental Costa Cancún All Inclusive is a short 6-minute walk from Playa Tortugas and 13 minutes' walk from Langosta Beach. Travelers say that the property is in a great location.

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Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing
Great place all inclusive and lots of activities
Belinda, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean resort but food was 5/10
Nicole, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

2/10 Poor

STEVEN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jocelyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dylan, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid avoid avoid
We all got food poisoning. Staff didn't care. They gave us a room right about the stage that blasted terrible music until 3am on New Year's Eve. Staff at front desk didn't care. 3 kids vomiting for days. They charged me an extra 1600 dollars when I arrived because my children weren't infants. There was no warning of this.
6-night family trip
Verified Hotels.com guest review

8/10 Very good

Great stay
Started off rocky with wrong room and no towels and wash cloths but after issues were resolved it was great! Staff was exceptionally nice and friendly, food in buffet was great - not so good in the Italian restaurant though. Overall we had a great time - would definitely visit again and recommend it to others.
Andrea, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Faye, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Armando, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family mini vacation
This was our first time at a resort and we enjoyed our selves.
Jean, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Some rooms and amenities are worn or broken
Aleida E., 4-night romance trip
Verified Expedia guest review

2/10 Poor

I made 2 reservations on Expedia the hotel refused to cancel 1 reservation. Even after multiple attempt made by different Expedia agents, the hotel either they won’t respond to emails or they will say to contact Expedia. I contacted the hotel manager shayla who told me they were not paid for one reservation however Expedia had sent me the receipt of paying the reservation that was to be canceled. Pedro another reservation manager has been frustrating the Expedia agent, he doesn’t respond to email and if he picks calls he keep lying he is busy. You don’t steal in an open day light. If you policy allows refund why frustrate the process especially if you were paid twice and refund process started 3 weeks before the stay. Hotel policy says if you cancel reservations before the day of stat you get refunded, Expedia started this process 3 weeks before the stay and hotel will not respond to emails and request. I have attached hotels response saying I contact them Expedia however Expedia says the hotel is frustrating their refund process. Who is telling the truth???
erick, 8-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel was absolutely awesome. It was the best vacation ever. Beautiful rooms pool and restaurants were great the food was so much more than I ever expected. This is the hotel to vacation.
James B, 6-night trip
Verified Expedia guest review

10/10 Exceptional

This is a wonder hotel very safe and the food is good
Newton, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

I like the friendly stuff but front desk are terrible with no energy and happiness to do job.
Asim, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

So pretty
Kaci, 4-night trip
Verified Expedia guest review

6/10 Good

Angeli Leann, 8-night trip
Verified Expedia guest review

8/10 Very good

In the one seafood testaurant I needed a functioning receptacle by the only table I liked. It did not work. Two other rables nearby had half a receptacle each working. Ipointed this oug to a manager and to restaurant manager. A redoinding nothing was done for the whole week. My room had a broken switch, which got replaced in an hour.. I could not get any extension cord from hotel so I used my own. Not a glowing recommendation.for something THST would take 10 mi utes to fix.
Kurt, 7-night trip
Verified Expedia guest review

8/10 Very good

The bar and the beach view was the best.
Hoang Thanh Bao, 4-night trip
Verified Expedia guest review

6/10 Good

Limited dinnig
LINA MARIA ABELLA, 5-night family trip
Verified Expedia guest review

8/10 Very good

The staff was very cordial, helpful, nice. No complaints here. It is a small resort but somehow has everything needed to have fun!
Alba, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jonty, 9-night trip
Verified Expedia guest review

8/10 Very good

I like the pool and the restaurants, but the beach was very small and close to the cost , the water was green, just like a lake ,nothing like other beaches in Cancun
Ernesto, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This place really felt like a blessing the staff really was attentive and so kind. We had a bit of a mix up on my end and they took care of us swiftly and they DID NOT have to it was my mistake but God is good and they were in his will. Customer service is always the major factor for me. Paulina in activities fixed my best friends bracelet out of the kindness in her heart. Stephanie in the Italian restaurant was soooo sweet and really paid attention to us. The Italian and Seafood restaurant were the best the Mexican was average. The buffet is either a hit or miss, they even ask you what your allergies are which is very considerate. Our room was always kept clean and the amenities were amazing. The beach is small and quaint but for me it was just what we needed on our getaway not too crowded and didn’t have to reserve a chair like others mentioned it was an off season so maybe in the summer. They always have events every night so try to get a room on a higher floor if noise bothers you ,however festivities usually end around 10 PM which is more than reasonable. There was activities for kids daily as well so it really is family oriented so I may bring my son back here. I honestly had the best time for my first time visiting Cancún and I would come back to this resort because they exceeded expectations. Thank you Occidental Staff for being so helpful and kind you will see us again.
Tahya, 5-night trip with friends
Verified Expedia guest review