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JW Marriott Cancun Resort & Spa

5.0 star property
Luxury beachfront resort with spa, near La Isla Shopping Mall

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Photo gallery for JW Marriott Cancun Resort & Spa

On the beach
On the beach
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
On the beach

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
The current price is CA $478
CA $674 total
includes taxes & fees
Apr 6 - Apr 7

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
  • 274 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 125 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Balcony (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking, Balcony (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed
On the beach, white sand, beach cabanas, sun loungers

Kempinski Hotel Cancún

  • Pool
  • Spa
  • Airport transfer
  • Parking available
9.4 out of 10, Exceptional, 534 reviews
The price is CA $417
CA $594 total
includes taxes & fees
Mar 17 - Mar 18
Kempinski Hotel Cancún
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About the area

Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 9 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.6 km
  • La Isla Shopping Mall - 4 min drive - 2.7 km
  • Cancun Interactive Aquarium - 4 min drive - 2.7 km
  • Delfines Beach - 6 min drive - 5.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬6 min walk
  • ‪Fred's House - ‬8 min walk
  • ‪Chambao - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬1 min walk
  • ‪Club 91 Lounge - ‬1 min walk

About this property

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa is a great choice for your beach stay in Cancun. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Dining choices include 4 restaurants and the 3 bars/lounges are great places to grab a cold drink. This luxurious resort also features a poolside bar, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 447 units
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • 3 outdoor pools
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Hand-held showerheads
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 31
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Bravio - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 5 percent
  • Resort fee: USD 42.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Internet access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 40 per person
  • Airport shuttle service is offered for an extra charge of USD 22.00 per person (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa

Frequently asked questions

Does JW Marriott Cancun Resort & Spa offer free cancellation for a full refund?

Yes, JW Marriott Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Cancun Resort & Spa?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at JW Marriott Cancun Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at JW Marriott Cancun Resort & Spa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by JW Marriott Cancun Resort & Spa?

Yes, an airport shuttle is available. The charge is USD 22.00 per person one-way.

What are the check-in and check-out times at JW Marriott Cancun Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at JW Marriott Cancun Resort & Spa?

No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (18-min drive) and Dubai Palace Casino (19-min drive) are both nearby.

What is there to do at JW Marriott Cancun Resort & Spa and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Cancun Resort & Spa also has 3 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near JW Marriott Cancun Resort & Spa?

Yes, there are 4 onsite restaurants, featuring pool views.

Does JW Marriott Cancun Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around JW Marriott Cancun Resort & Spa like?

JW Marriott Cancun Resort & Spa is a short 9-minute walk from Aquaworld and 18 minutes' walk from Oasis Arena.

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Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

We’re coming back!
Wonderful for a quick 2 night getaway couples trip. The staff is amazing, so helpful and kind. Food and drinks were excellent
Amy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Naftali, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful pool area.
Pamela, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing property and the staff treated you like royalty. Our suite was Amazon along with the Comfortable bed. Great job by the staff to accommodate our needs!!
James, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely quiet property with wonderful array of stylish heated pools and a variety of dining options. The hotel shuttle by a company called Prestige was on time and very friendly. I would have appreciated more generous wine pours. If you are going to drink wine, I would order a bottle. Traveled with my adult daughter. The age group leans to the 50 crowd. Next door is the all inclusive Marriot which caters to younger crowd with children. We really enjoyed our relaxing stay and plan to come back next year.
Mary, 3-night trip
Verified Expedia guest review

8/10 Very good

Analia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed our stay! Will recommend
Gaurav, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Impeccable service and world class accommodations
The JW Marriott in Cancun was one of the best properties I have visited recently. The staff was super friendly. The rooms were very clean and well kept and the views and on the property were fantastic.
Gray, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Definitely not a 5 star resort. Our room wasn’t the cleanest - there was lots of hair in our shower and the food in the resort was awful. The pool area isn’t the nicest, it doesn’t look like the photos
Brooklyn, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Wonderful time at JWMarriot Cancun!! The service is amazing and the ceviches is hard to pick one!! The service in the pool/beach are is outstanding.. for sure will be back!!
Carmen, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Good family experience. Staff very friendly and helpful from check-in to beach areas.
Eduardo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Had an amazing time.
Demetrius, 4-night romance trip
Verified Expedia guest review

6/10 Good

I stayed next door at the Marriot a couple years ago. I really enjoyed it and decided to stay at their sister location next door! Now, this is not about the cleanliness nor the professional staff- it’s about how expensive the food is and especially at the snack bar. The restaurants are mid and I don’t believe they should be charging that much. Again, this is a beautiful resort, but I would go to hotel zone for all of your food needs! You’ll save so much more money. Also, they end up closing the shop inside @11 and it’s unfortunate since we had to order room service for water. Which cost us close to $20! For three drinks. Other than that, it’s a nice resort with a beautiful pool, and not far from hotel zone!
Troy, 6-night family trip
Verified CheapTickets guest review

2/10 Poor

Kemal, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect place for a quite relaxing vacation
Ruben, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Had a great time. Beautiful hotel and wonderful staff. Amazing service. The beach was so clean and beautiful as well.
Melody, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Chirayu, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommend! Loved our stay here!
Daljit, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

arletha, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Dawn Renee, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
HOMAN, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love the staff!
Blanca, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Rik, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I particularly liked the staff and their constant efforts to enhance our stay.
Bob, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The resort wasn’t busy, but the service was excellent and the staff was very friendly. We always have a fun time at the JW Marriott. We had an amazing room 1 bedroom suite. The food was good, but not excellent.
robert, 5-night trip
Verified Expedia guest review