Sandos Cancún All Inclusive - Adults Only

4.5 star property
Adults-only beachfront property with pool bar, near La Isla Shopping Mall

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

2 bars/lounges, poolside bar
Lobby
3 outdoor pools, pool umbrellas, sun loungers
Sandos Suite | View from room
Caribe Suite
Escape to Sandos Cancún All Inclusive, where turquoise waters and powdery white sand meet beachfront bliss. Unwind at the poolside bar, relax in a beach cabana or rejuvenate with yoga classes and spa treatments. With multiple dining options, free WiFi, and an idyllic location near Delfines Beach and El Rey Ruins.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • 3 outdoor pools
  • Health club
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Hot tub

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CA $498
CA $498 total
includes taxes & fees
May 19 - May 20

Room options

Available filters for rooms
Showing 5 of 5 rooms

Caribe Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 108 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Laguna suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 84 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Deluxe room

Highlights

Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Sandos Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Free minibar items
HDTV
  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Balcony Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout drapes/curtains
Pillowtop bed
  • 43.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
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About the area

Map
Cancun, QROO

What's nearby

  • La Isla Shopping Mall - 3 min drive - 2.3 km
  • El Rey Ruins - 5 min drive - 4.2 km
  • Delfines Beach - 6 min drive - 5.1 km
  • Cancun Convention Center - 7 min drive - 5.6 km
  • Tortuga Beach - 14 min drive - 8.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Tulum Intl. Airport (TQO) - 147 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

At Sandos Cancún All Inclusive - Adults Only, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be just a 5-minute drive from La Isla Shopping Mall. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and facials. Zango Restaurant, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 bars/lounges, a poolside bar, and a health club. Fellow travelers say great things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 213 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (6254 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • 3 outdoor pools
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • IPod docking station
  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
St. Trop - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Gaijin Teppanyaki - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Frattinis - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of MXN 5000 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

Also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Is there a pool at Sandos Cancún All Inclusive - Adults Only?

Yes, there are 3 outdoor pools.

Are pets allowed at Sandos Cancún All Inclusive - Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sandos Cancún All Inclusive - Adults Only?

Yes, there's free self parking.

Is airport shuttle service offered by Sandos Cancún All Inclusive - Adults Only?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Sandos Cancún All Inclusive - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Sandos Cancún All Inclusive - Adults Only?

No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.

What is there to do at Sandos Cancún All Inclusive - Adults Only and nearby?

Have fun with onsite activities like volleyball and beach yoga. Additional recreation onsite includes fitness classes, volleyball, and yoga. Relax in the hot tub or enjoy the use of other amenities, which include 3 outdoor pools and 2 bars. Sandos Cancún All Inclusive - Adults Only also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Sandos Cancún All Inclusive - Adults Only?

Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

What's the area around Sandos Cancún All Inclusive - Adults Only like?

Sandos Cancún All Inclusive - Adults Only is located on the waterfront in Zona Hotelera, a short 14-minute walk from Aquaworld and 4 minutes' walk from Ballenas Beach. Travelers say that the property is in a great location.

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Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Restaurant
Beach
Drinks
Buffets
View
Entertainment
Room service

What guests liked

  • The pool area was well-maintained, beautiful, and offered a great mix of relaxation and party atmosphere with fun activities. (82 reviews)
  • The spa at this property is highly praised for its excellent facilities, wonderful massage experiences, and exceptional staff. (45 reviews)
  • Breakfast was a highlight with a good selection of foods and a highlight at the St. Trop restaurant. (14 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Overall, this resort was excellent. We went for a friend trip and had a great time. Freddy (Super Freddy) provided outstanding poolside service and really made our trip enjoyable. The spa service was great as well. Our rooms were clean and well stocked. The buffet and restaurants were great. Front desk staff and the manager (arm tattoo and glasses) were not very friendly and came across as condescending. They should not assume people don’t understand Spanish while speaking to each other. I found a piece of jewellery in the pool and turned it in. I hope it was returned to its owner!
4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Vanessa, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

James, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandos Cancún exceeded all our expectations with its stunning location, impeccable service, and luxurious amenities, making for a truly unforgettable stay.
Zoya, 5-night family trip
Verified Expedia guest review

6/10 Good

.
Angie, 3-night trip
Verified Expedia guest review

6/10 Good

It didn’t have a swim up bar and it was a lot of fun in the pool. I didn’t like the property at all.
Yvette Guadalupe, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was amazing and we loved our pool guy Gabriel!
Katrina, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort
Raven Jason Roland, 7-night trip
Verified Expedia guest review

2/10 Poor

Well first of, i want to star by saying that the alcohol beverages at this hotel sucked every single cocktail we order was water down and tasted terrible, we also order different ones just to see and they were just as bad, the 3 restaurants on this hotel which are a Japanese,Italian and a internacional are mediocre the decor was nice the staff were attentive and friendly but the food was not the best, the Buffet is not that big not a lot of selections to choose and the food is alredy cook and put on the table for you to pick tou cannot they dont have an area where you can ask the to cook you something on the spot so basically you eat what they have, last but not least this Hotel.doesnt have a medical facility or any fist aid personnel on site sonif God forbit you need medical attention you are really screwed, my friend needed medical assistance she went down to the main front desk to ask for help she told them she wasnt feeling well she has a hearth condition she even went downstairs with her high blood pressure machine attach to her arm and asked for an ambulance and the first thing the gentlemen at the front desk told her was if she had money, didnt even help her didnt even call for the ambulance basically denied her any assistance didnt even care if something happened to her she stood in the lobby area waiting for assistance and not them nor any medical staff showed up all this place care about is money unbelievably i wouldnt recommend this place to my worst enemy.
ELIZABETH, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

Not a lot of food options
John, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Set, 5-night trip
Verified Expedia guest review

10/10 Exceptional

CAROLINA, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Courtney, 3-night trip
Verified Hotels.com guest review

6/10 Good

Batool, 3-night trip
Verified Expedia guest review

8/10 Very good

I enjoyed the location. The facility staff were very nice. The room was spacious and clean. The open bar times were not very good on the outside. Need to open earlier in the morning.
Curtis Dean, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

Location to the beach is very close but the hotel needs to be updated..
Agueda, 3-night trip
Verified Expedia guest review

4/10 Fair

Buffet food was horrible! We couldn’t get into any of the restaurants. Pool chairs are taken by 8am so we could never get a chair.
Amber, 3-night trip with friends
Verified CheapTickets guest review

8/10 Very good

Was small and intimate
Karyn Joy, 7-night romance trip
Verified Expedia guest review

6/10 Good

Resort was nice, Like the service. Location was ok. Only thing I did not like. My Sandos suite 807 middle of building on the north side You would think over looking the pool and a partial view of the sea and lagoon sounds great, but, some of the pictures of the sweet was misleading. Bathroom picture ok, size of suite ok, but the patio picture, I felt misleading, room 807 Sandos suite patio show a glass wall with great view and some what large, but the patio was small approximately 4 ft wide and 12 ft long with a view opening of 10 by 10 ft with solid concrete wall on both sides. The patio was next to the extended wall with vents, I am assuming the vents was Sandos air conditioning and you could hear the secrets of the vine next door air conditioning units. It was a lot of noise outside and inside light humming noise all day. So the patio was used mainly to dry clothes and occasionally look at the view and check the weather. It would have been great to set and enjoy the view, but if so wear ear plugs. I ask three times to change room to the south side. Was told the resort was full. Resort if an opening came up would contact me. That did not happen. So, nice resort, good food, good service. Book through Expedia and ask for my upgrade. That did not happen either.
Danny, 10-night romance trip
Verified Expedia guest review

8/10 Very good

Great place with decent Vegan options
Corey, 5-night romance trip
Verified Expedia guest review

6/10 Good

We loved the bar; the safe was amazing. However, there was nothing unique about the hotel. We did not like the restaurant, as the app kept crashing. Additionally, the shower was not maintained, and the air conditioning needed cleaning. Some of the services they advertised were also unavailable due to staffing and it was included for what we paid for.
Kevon, 4-night trip
Verified Expedia guest review

2/10 Poor

Came here for 4 nights with my girlfriend and ended up being super disappointing stay. To start off dining options here were so limited . Be prepared to look around the area for food , buffet food would be your only option for this resort . Food was horrible , drinks where bland , non Corbin aged drinks .Staff was really inattentive , literally seemed like they were bothered to even be there . Rooms are super outdated and old , room service through the app doesn’t work . Our room phone had no signal . Overrall horrible experiences we will not be coming back . This resort is not for younger people
Octavio Ramirez, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Tourist trap, insane prices, worst in the world. 35USD for sun screen, 100USD for a taxi from airport to hotel. Hotel charged additional unexpected fees at checkin. Never returning. Expedia support for finding shuttle info useless.
Stepan, 6-night trip with friends
Verified Expedia guest review

6/10 Good

Akter, 5-night trip
Verified Expedia guest review

8/10 Very good

Very friendly staff, beautiful beach
Sean Matthew, 7-night romance trip
Verified Expedia guest review