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Aloft Cancun

3.5 star property
Pet-friendly hotel with outdoor pool, connected to the convention center, near UltraMar Ferry Terminal

Choose dates to view prices

Photo gallery for Aloft Cancun

View from property
Exterior
Reception
Property amenity
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is CA $139
CA $178 total
includes taxes & fees
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for aloft, Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Ocean View

aloft, Room, 1 King Bed, Non Smoking, Ocean View

aloft, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

aloft, Room, 2 Queen Beds, Non Smoking

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds
4 outdoor pools, pool umbrellas, sun loungers

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  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, 1,711 reviews
The price is CA $170
CA $212 total
includes taxes & fees
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  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
8.6 out of 10, Excellent, 2,463 reviews
The price is CA $158
CA $205 total
includes taxes & fees
Mar 28 - Mar 29
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View from room

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  • Pool
  • Spa
  • Free parking
  • Free WiFi
7.4 out of 10, Good, 1,372 reviews
The price is CA $246
CA $303 total
includes taxes & fees
Mar 31 - Apr 1
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Real Inn Cancún

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
7.6 out of 10, Good, 1,005 reviews
The price is CA $82
CA $104 total
includes taxes & fees
Apr 12 - Apr 13
Real Inn Cancún
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About the area

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Caracol Beach - 3 min walk - 0.3 km
  • Cancun Convention Center - 4 min walk - 0.3 km
  • Gaviota Azul Beach - 5 min walk - 0.5 km
  • Forum Beach - 5 min walk - 0.5 km
  • La Isla Shopping Mall - 4 min drive - 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mextreme - ‬5 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬2 min walk

About this property

Aloft Cancun

You'll be in a fantastic location at Aloft Cancun, just a 5-minute walk from Cancun Convention Center and Gaviota Azul Beach. You can splash around at the outdoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness center, a fitness center, and a snack bar/deli. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 177 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Height restrictions apply for onsite parking
    • Onsite carport

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli

What to do

  • Pool table
  • Beach nearby
  • Snorkeling nearby

Working away

  • Meeting room
  • Conference space (366 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 1
  • Closed captioned TV
  • Low-height counter/sink
  • Lowered counter and sink height (inches): 1
  • Transfer shower
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 1
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

NOOK - Onsite restaurant.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: MXN 2000 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 60 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 140 for children
  • Early check-in can be arranged for an extra charge of MXN 1140 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 1140 (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun offer free cancellation for a full refund?

Yes, Aloft Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aloft Cancun?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Aloft Cancun?

Yes, cats and dogs are welcome. There's a charge of MXN 1000 per accommodation, per night. Food and water bowls are available.

What are the check-in and check-out times at Aloft Cancun?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of MXN 1140 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 1140 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Aloft Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (12-min drive) are both nearby.

What is there to do at Aloft Cancun and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Are there restaurants at or near Aloft Cancun?

Yes, there are 2 onsite restaurants.

What's the area around Aloft Cancun like?

Aloft Cancun is located near Gaviota Azul Beach in Zona Hotelera, a short 4-minute walk from Cancun Convention Center and 5 minutes' walk from Forum Beach. Travelers say the area is walkable and good for shopping.

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Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Bem localizado
Hotel entrega de acordo com o preço. Preço honesto e luxo honesto. O rapaz que leva as malas para o quarto foi super atencioso, deu dicas, desenhou um mapa apontando onde era bom conhecer, como entrar nas praias, e tirou todas as nossas dúvidas. Ele foi ótimo. Parabéns
Fabio, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jose Luis, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Ana, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

After check-in, all is good.
Crazy check-in rules. Everyone waiting in the lobby at 3pm for your name to be called. But a good hotel at a great price for the area. Close enough to everything you need but away from the noise of the Coco Bongo area.
Andrew, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

elisa, 1-night trip
Verified Hotels.com guest review

6/10 Good

HIROSHI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martha, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Maritza, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vania G, 3-night trip
Verified Hotels.com guest review

6/10 Good

Ubicación a un alto precio
El hotel está muy bien ubicado. Está muy enfocado a la gente que viene de fiesta por su cercanía a discotecas. Si vienen en familia o pareja, no es adecuado. La entrada es muy triste. En recepción tienen procesos absurdos y son lentísimos. No te dan habitación hasta las 3 pm. El elevador no se sabe si funciona o no Los baños fallan No es un lugar acogedor
Pablo, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kayla, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

omar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Do yourself a favor and STAY HERE!!!
Our stay here was wonderful!!! The hotel was immaculate, the bed was soooo comfortable, the shower was amazing, the drinks were made with fresh fruit, and the staff were super helpful and caring towards my 6 yr old son who suffered a head injury while we were in Cancun. My only complaint is that the 2nd elevator was out of service (though they were working on it every day!!) and the pool isn’t heated, but many of the pools in Cancun aren’t, so this wasn’t much of a surprise.
Elizabeth, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gustavo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

HAESOON, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melchor, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente ubicación
Súper ubicado, con excelente relación costo - calidad.
DAVID, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Can c u n Aloft
Unlimited drink bar Swimming pool on the roof Great breakfast
Ervin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel
Excellent place for vacations in family, all staff are very engaged to support with all you need.
Room view
Pool view
Rodrigo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Teresa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Value, clean
Very clean and modern. Not sure if it is good for family as the room I had was great for two people. Very close to gift shops, restaurants, convenience stores, etc., but no beach access directly.
Mehdi, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was great for me
Majid, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Brianda, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Reasonably priced for a four day stay. Location is close to everything. Downside is there are no resturants. They serve breakfast in the am but it was underwhelming looking and cost $14. I couldnt buy a coffee there without purchasing the breakfast. There is not a coffee maker in the room or a microwave but there is a fridge. However there are two Starbucks with in walking distance. Very nice rooftop pool area but both times i visited it, there was no one occupying the area.
Danielle, 4-night trip
Verified Expedia guest review

10/10 Exceptional

N
Lani, 2-night trip
Verified Expedia guest review