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The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Iberostar Cancun Golf Course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

On the beach, white sand, free beach cabanas, sun loungers
Aerial view
Free minibar, in-room safe, blackout drapes, iron/ironing board
On the beach, white sand, free beach cabanas, sun loungers
Sian Kaan Master Suite. | Terrace/patio

Reviews

7.0 out of 10

Good

Popular amenities

  • Casino
    Casino
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Housekeeping (on request)
  • On the beach
  • Casino
  • 13 restaurants and 2 beach bars
  • 13 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Steam room
  • Free beach cabanas
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The price is CA $342
CA $421 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Pyramid Master Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Master Suite

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 64 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite

Sian Kaan Master Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 82 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Sian Kaan Standard

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 35 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Pyramid Junior Suite

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Pyramid Standard, NonRefundable)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Room (Pyramid Standard, NonRefundable)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Pyramid Ocean Front

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Ocean Front

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Pyramid Standard

Free minibar, in-room safe, blackout drapes, iron/ironing board

Pyramid Standard

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Outdoor pool
Grand Oasis Cancun - All Inclusive
Pool
Spa
Free parking
Free WiFi
6.0 out of 10, (1435)
The price is CA $280
CA $346 total
includes taxes & fees
Dec 8 - Dec 9
Grand Oasis Cancun - All Inclusive
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About the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Oasis Arena - 1 min walk
  • Maya Museum of Cancun - 8 min walk
  • Iberostar Cancun Golf Course - 10 min walk
  • Aquaworld - 10 min walk
  • Delfines Beach - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

At The Pyramid Cancun By Oasis - All Inclusive, you can spend time at the beach enjoying free cabanas, volleyball, and sun loungers, plus you'll be within a 10-minute walk of Iberostar Cancun Golf Course. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Benazuza Adults Only, one of 13 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this all-inclusive property include 2 beach bars, a casino, and a free kid's club.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 320 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
  • For more details, please contact the property using the information on the booking confirmation
  • During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (4-device limit)

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 13 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Children's games
  • Toys

What to do

  • On the beach
  • Free beach club
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Karaoke
  • Shopping
  • Pool table
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (6458 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Casino
  • Full-service spa
  • 4 casino gaming tables
  • 6 casino slot machines
  • Casino VIP room
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • IPod docking station
  • 50-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Dining

Benazuza Adults Only - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Market Place and Bites - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The White Box Gastrobar - This bistro specializes in international cuisine and serves lunch only. Open daily.
TunKul Food Hall - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Careyes Adults Only - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: USD 4.57 per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Does The Pyramid Cancun By Oasis - All Inclusive offer free cancellation for a full refund?
Yes, The Pyramid Cancun By Oasis - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Pyramid Cancun By Oasis - All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Pyramid Cancun By Oasis - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at The Pyramid Cancun By Oasis - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at The Pyramid Cancun By Oasis - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at The Pyramid Cancun By Oasis - All Inclusive?
Yes, the 538 square-foot casino features 6 slot machines and 4 gaming tables.
What is there to do at The Pyramid Cancun By Oasis - All Inclusive and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Pyramid Cancun By Oasis - All Inclusive also has 2 beach bars, a casino, and a steam room, as well as spa services, an arcade, and a garden.
Are there restaurants at or near The Pyramid Cancun By Oasis - All Inclusive?
Yes, there are 13 onsite restaurants, featuring Mexican cuisine.
What's the area around The Pyramid Cancun By Oasis - All Inclusive like?
The Pyramid Cancun By Oasis - All Inclusive is located on the waterfront in Zona Hotelera, a short 10-minute walk from Iberostar Cancun Golf Course and 10 minutes' walk from Aquaworld.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Michelle, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sian-Khan October 2024
Service was top-notch. Amenities are great.
Turn down service
Sian Khan bedroom
Sian Khan living room
Kin Ha Beach Club Balinese Bed
Laura, 8-night family trip
Verified Hotels.com guest review

4/10 Fair

Find another hotel
Major water leak in room, floors flooded the whole stay. In the last day before checkout they offered to switch the room. Way too late! Food was terrible for all inclusive we still had to eat off the property to enjoy not very vegan friendly
Exzavia, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Not family friendly
We stayed in the pyramid, my husband and me had our wedding there. It’s not really a family friendly place. They don’t accept kids in a lot of the restaurants also they don’t accept reservations for a lot of people at the restaurants and they can’t put tables together
Michelle, 7-night family trip
Verified Hotels.com guest review

6/10 Good

It was a nice place and the people was very kind. Besides that my room smelled like old wet laundry, it was freezing cold in the room, my remote didn’t work & the food wasn’t that good. Coming from the city it was not a lot of options but I enjoyed my time in Cancun.
Breeana, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very good
Elona, 4-night trip
Verified Expedia guest review

2/10 Poor

Terrible , yo no le daría ni la mitad de una estrella, la peor elección .Gracias a Dios que pudimos cambiarnos después de la Primera noche y se nos cumplió la Expectativa de nuestras vacaciones y fueron maravillosas
Geraldhine, 7-night trip
Verified Expedia guest review

6/10 Good

The dining options were great. There was plenty of options. We enjoyed benazuza which was a very interesting restaurant with creative presentations of a total of 22 courses. The rooms need to be updated which was the biggest con of the hotel. We stayed at an oceanfront room and the view was beautiful. The property as far as outdoor area such as pools and landscape is well kept.
Diana, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Terrible decision with my choice of resort
Cynthia, 4-night family trip
Verified Expedia guest review

8/10 Very good

Staff very helpful , it changed so much from before they added things worth it with a price. Definitely an experience.
Lucia, 5-night trip with friends
Verified Expedia guest review

2/10 Poor

I’m a person that’s very clean and I like a clean area and going to this hotel I felt like it was very unsanitary.. The elevators were very dirty the furniture in the week the area outside our room is very dirty. The lady that I checked in with was very rude.. Every time I walked out of our building, I had somebody trying to sell me something or get me to go into the resort meetings. I will never book with this hotel again. Over all it’s the dirtiest. The maid did come clean our room, but every single day that it would rain water would come in from the outside into the room .
Laura, 5-night romance trip
Verified Expedia guest review

8/10 Very good

This is a great place for all inclusive, what you would expect. Food and drinks are ok, overall the the property is nice. Spent 3 nights here, stayed in master suite definitely recommend that suite.
Priscilla, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Good spot for families with children.
Allyssa J, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s a very big place that u can explore.
Sophia, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

There are different levels of bracelets. To get the best experience and access to most of the restaurants you have to have the highest level. We had it and ate at great restaurants that are not included for everyone. Keep that in mind when making reservations.
Abel, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Around the pool is dirty you see a lot of trash around and under the bridge . Pool looks dirty at times when so many people swimming. At one point, I saw snot floating around so gross. Wish there was a pool for adults only thats is deeper than 5 feet. All pools were shallow
Joshua Nelson Everett, 7-night romance trip
Verified Expedia guest review

4/10 Fair

All the personal, lobby attendance, bartender were very rude, and disrespectful….
Alex Rolando Sarceño, 6-night family trip
Verified Expedia guest review

4/10 Fair

They trick you into buying timeshare
KATHY, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place, the ambience outside was great and festive and the rooms were silent and relaxing as well. Very good food and great energy. The pools and beach was beautiful and there was a big variety of activities and restaurants for all ages.
Rony Estuardo De, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Recently stayed at the Pyramid Grand Oasis, was a great experience! Staff very friendly and attentive. Good food options…there are some of the higher end restaurants that require more than beach attire, so make sure you are bring a mix of closed shoes and smarter long pants as those are required for entry! There are some restaurants that are not part of the all inclusive packages…overall a great venue for a family vacation once you know what to expect!
Brendon, 7-night family trip
Verified Expedia guest review

8/10 Very good

It’s a great place to stay, they do need to improve their rooms, with AC, and plumbing issues in the room.
Chelvy, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Sohag, 5-night trip
Verified Expedia guest review

2/10 Poor

Please forward this onto the hotel- Dear Pyramid Hotel Management and Staff, I am writing to express my extreme dissatisfaction with my recent stay at your resort from July 31st, 2024 to August 5th, 2024. My experience was unfortunately marred by a series of significant issues that completely compromised my stay. Upon arrival, I was met with a complete lack of bell service and a notably absent welcome. The situation escalated when my room was not ready, and it took an unacceptable 30 minutes to secure accommodations through guest services. This initial encounter set a disheartening tone for the remainder of my stay. The condition of the room was equally disappointing, I was in room 3216. The sliding doors were filthy, the shower appeared to be on the verge of falling apart, and the overall cleanliness of the room left much to be desired. Basic amenities such as hand soap, shower gel, conditioner, and washcloths were absent, forcing me to borrow these items from friends. On Friday August 2nd the building had a water shut off for over 5 hours which was a MASSIVE inconvenience. The fridge was in a deplorable state hadn’t been cleaned in months, and the safe was broken, rendering it useless for securing valuables. The dining options were equally unsatisfactory. The buffet I attended was a shocking display of poor food quality, with items appearing to have been sitting out for days. The limited restaurant availability, especially during e
Krista, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Fernando, 4-night trip
Verified Expedia guest review

8/10 Very good

The room was not really clean specially pilots! Bathroom and shower needs remodeling to old!
negarin, 4-night romance trip
Verified Expedia guest review