Dreams Puerto Morelos Resort & Spa - All Inclusive

Beachfront property in Puerto Morelos with free water park and spa

Choose dates to view prices

Tue, Nov 18
Sat, Nov 22
November 2025
17
December 2025
Located on a tranquil beach, Hyatt Ziva Riviera Cancun - All Inclusive offers an array of activities like Pilates and kayaking. Relax in style with 10 on-site restaurants, free water park access, and a rejuvenating spa featuring deep-tissue massages. Guests rave about the family-friendly amenities and pool.
Good

Popular amenities

  • Bar
  • Free breakfast
  • Pet-friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 10 restaurants and 3 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 9 outdoor pools
  • Free water park
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Separate bathtub and shower
  • Premium TV channels
CA $442
CA $442 total
includes taxes & fees
Dec 14 - Dec 15

Why we love this property

Seaside bliss
Dive into seaside fun at this all-inclusive resort on a white sand beach. Paddleboarding, kayaking, and relaxation await with beach towels and umbrellas.
Aquatic paradise
This luxury hotel offers 9 outdoor pools, a free water park, and a children's pool. Pool cabanas, loungers, and a swim-up bar create the perfect escape.
Spa escape sanctuary
A full-service spa offers indulgent treatments from aromatherapy to deep-tissue massages. Visitors rejuvenate in the sauna, steam room, and hot tub.

Room options

Showing 34 of 34 rooms
Bathroom
Living area
Bathroom
Living area

Suite Junior with Garden View

  • 62 sq m
  • Sleeps 4
Bathroom
Bathroom
Bathroom
Bathroom

Suite Junior with Garden View

  • 62 sq m
  • Sleeps 4
Living area
Living area
Living area
Living area

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4
Bathroom
Bathroom
Bathroom
Bathroom

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4
Living area
Living area
Living area
Living area

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4
Bathroom
Bathroom
Bathroom
Bathroom

Suite Junior with Pool View

  • 64 sq m
  • Sleeps 4
Interior
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Living area

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4
Bathroom
Bathroom
Bathroom
Bathroom

Suite Junior with Ocean View

  • 62 sq m
  • Sleeps 4
Interior
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Living area

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4
Bathroom
Bathroom
Bathroom
Bathroom

Suite Junior with Ocean View

  • 64 sq m
  • Sleeps 4
Living area
Living area
Living area
Living area

Suite Master with Ocean View

  • 102 sq m
  • Sleeps 2
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Suite Master with Ocean View

  • 128 sq m
  • Sleeps 4
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Tropical View Junior Suite Double

Excellent

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Tropical View Junior Suite King

Good

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Terrace/patio

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Ocean View Junior Suite King

Very good

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Ocean Front Junior Suite Double

Very good

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Ocean Front Junior Suite King

Very good

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
Club Ocean Front Master Suite
1 bedroom, premium bedding, minibar, in-room safe

Club Ocean Front Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Club Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Sofa bed - king
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed
Balcony view
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Club Ocean View Roof Top Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Dining table
Smart TV
Renovated in 2021
Separate bedroom
Premium bedding
Ceiling fan
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Pool View Double

Good

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Pool View King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Club Ocean Front Junior Suite Pool View Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Terrace/patio

Club Ocean Front Junior Suite Pool View King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Water Park View Family Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 2 Double Beds
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Water Park View Family Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Park view
  • Sleeps 5
  • 1 King Bed
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
View from room

Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Separate tub and shower, jetted tub, rainfall showerhead
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Junior Suite King

Very good

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Pool
Living area
Pool
Living area

Family Suite -5 guests- Junior with Pool View

  • 62 sq m
  • Sleeps 5
Pool
Bathroom
Pool
Bathroom

Family Suite -5 guests- Junior with Pool View

  • 62 sq m
  • Sleeps 5
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Suite Master

  • 128 sq m
  • Sleeps 4
Outdoor dining
Living area
Bathroom
Outdoor dining

Suite Junior

  • Sleeps 3
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Suite Junior

  • Sleeps 4

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About the area

Map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.4 km
  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 7 min drive - 3.2 km
  • Ojo de Agua Beach - 14 min drive - 6.1 km
  • Puerto Morelos Town Square - 16 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive
  • Tulum Intl. Airport (TQO) - 154 min drive
  • Cozumel Intl. Airport (CZM) - 26.9 miles/43.3 km

Restaurants

  • ‪Swim Up Bar - ‬16 min drive
  • ‪Bistro El Beso - ‬17 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Villa Marina - ‬17 min drive
  • ‪Route 66 - ‬16 min drive

About this property

Dreams Puerto Morelos Resort & Spa - All Inclusive

At Dreams Puerto Morelos Resort & Spa - All Inclusive, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll have access to onsite kayaking. There's plenty of fun with the 9 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Serving Asian cuisine, Miyako is one of 10 restaurants and 3 poolside bars. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club, and a 24-hour fitness center. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

At a glance

Hotel size

    • 438 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 10 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games
  • Toys
  • Lifeguard on site
  • Paddleboard on site

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Kayaking
  • Evening entertainment
  • Paddleboard on site
  • Ecotours nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Ziplining nearby

Working away

  • Conference space (51000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Paddleboard on site
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • 9 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Wine tasting room
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Miyako - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.
Rue de Rivoli - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.
Vivace - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
Ki - This restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
Afthonia - This buffet restaurant specializes in local and international cuisine. Open daily.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1300 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Does Dreams Puerto Morelos Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Dreams Puerto Morelos Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, there are 9 outdoor pools and a children's pool.

Are pets allowed at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 1300 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Dreams Puerto Morelos Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Dreams Puerto Morelos Resort & Spa - All Inclusive and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 9 outdoor swimming pools. Dreams Puerto Morelos Resort & Spa - All Inclusive also has 3 poolside bars, 5 bars, and a 24-hour fitness center, as well as a sauna and an arcade.

Are there restaurants at or near Dreams Puerto Morelos Resort & Spa - All Inclusive?

Yes, there are 10 onsite restaurants, featuring Asian cuisine.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Dreams Puerto Morelos Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Dreams Puerto Morelos Resort & Spa - All Inclusive like?

Dreams Puerto Morelos Resort & Spa - All Inclusive is located a short 1-minute walk from Petempich Bay. Travelers say this property is in a good location.

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Dreams Puerto Morelos Resort & Spa - All Inclusive Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

FoodService staffBeachRoomRestaurantChildrenFamily friendlyDrinksRecreationEntertainment

10/10 Exceptional

Great place. I would visit again
Suk, 3-night trip

10/10 Exceptional

We have enjoyed our stay!
Hiriti, 5-night trip

8/10 Very good

Food was actually good for an all inclusive resort, entertainment was good
Whitney, 4-night trip

6/10 Good

Clean room. Friendly people
Cesar, 4-night trip

10/10 Exceptional

Hotel is awesome excellent service
Edna, 4-night trip

10/10 Exceptional

I love this hotel the service is impecable and the food is to die for super delicious everything is 5 stars
Alexis, 3-night trip

10/10 Exceptional

A best option with kids to stay.
Micael, 6-night trip

10/10 Exceptional

Great place to take kids
Edgar, 7-night trip

8/10 Very good

Friendly staff.
Maricela, 4-night trip

10/10 Exceptional

Excellent services, staffs so friendly and restaurant with so many choice of food.
BINH, 4-night trip

10/10 Exceptional

Everything was very beautiful and clean would recommend to my friends
Martin, 4-night trip

10/10 Exceptional

Excellent property
Omina, 6-night trip

8/10 Very good

The resort is relatively beautiful. The food was good. Guest relations were great. The room was ok, though there were upgrades needed.
Beatrice, 5-night trip

10/10 Exceptional

People is nice and the food was great
Kevin Josue, 4-night trip

8/10 Very good

Very friendly staff, good service
Keilyn A Ramirez, 5-night trip

10/10 Exceptional

Amazing restaurant options. Rooms were super clean and big.
Benjamin, 5-night trip

10/10 Exceptional

Love everything about this hotel. 10/10 highly recommend.
Jasmine, 2-night trip

10/10 Exceptional

The staff was wonderful and very helpful. Anything we needed they were always available
Libert, 5-night trip

10/10 Exceptional

We found the staff incredibly professional, helpful, very nice and always going above and beyond the call of duty. Food was fantastic in all their restaurants.
Rosa Elba, 8-night trip

10/10 Exceptional

Excelente
Delby De, 4-night trip

10/10 Exceptional

Great for families
Miriam, 5-night trip

10/10 Exceptional

The staff was very helpful and friendly from the moment we got there. Our stay was perfect.
Jennifer, 5-night trip

10/10 Exceptional

The hotel was excellent, the employees there were so very nice, professional. The food is delicious, the shows at night are excellent, the kids area safe and fun. The Mexican night was excellent the mariachis, foods and decorations… We really enjoyed our stayed at Hyatt Ziva Rivera Cancun… Is highly recommended for families…
BEATRIZ MONJE, 5-night trip

10/10 Exceptional

I really enjoyed how welcome the staff made me feel at the property. Everyone was extremely friendly and helpful.
Courtney, 4-night trip

10/10 Exceptional

Love it
Juanita, 3-night trip