Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
What's nearby
Puerto Morelos Beach - 8 min walk - 0.7 km
Crococun Zoo - 3 min drive - 2.3 km
Puerto Morelos Town Square - 8 min drive - 4.4 km
Ojo de Agua Beach - 12 min drive - 4.0 km
Petempich Bay - 14 min drive - 9.0 km
Getting around
Cancun Intl. Airport (CUN) - 22 min drive
Cozumel Intl. Airport (CZM) - 25.5 miles/41.1 km
Airport shuttle (surcharge)
Restaurants
Market Cafe - 11 min walk
The Kitchen Table - 1 min walk
Bordeaux Restaurant - 10 min walk
Sports Bar - 7 min walk
Sensai - 16 min walk
About this property
Excellence Riviera Cancun - Adults Only All Inclusive
Excellence Riviera Cancun - Adults Only All Inclusive offers a private beach where you can play volleyball or sip a drink at the beach bar, plus you'll have access to onsite sailing and kayaking. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. The Kitchen Table, one of 10 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 11 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers love the pool and helpful staff.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Sailing
Snorkeling
Land activities
Bicycling
Fitness facilities
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
440 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Also known as
Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive
Frequently asked questions
Does Excellence Riviera Cancun - Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Excellence Riviera Cancun - Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there are 6 outdoor pools.
Are pets allowed at Excellence Riviera Cancun - Adults Only All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 3413.73 per vehicle roundtrip.
What are the check-in and check-out times at Excellence Riviera Cancun - Adults Only All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Excellence Riviera Cancun - Adults Only All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Excellence Riviera Cancun - Adults Only All Inclusive also has 11 bars, a private beach, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Excellence Riviera Cancun - Adults Only All Inclusive?
Yes, there are 10 onsite restaurants, featuring international cuisine.
Does Excellence Riviera Cancun - Adults Only All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Excellence Riviera Cancun - Adults Only All Inclusive like?
Excellence Riviera Cancun - Adults Only All Inclusive is a short 8-minute walk from Puerto Morelos Beach and 14 minutes' walk from Arrecife de Puerto Morelos National Park. Travelers say this property is in a good location.
Excellence Riviera Cancun - Adults Only All Inclusive Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Jan 2025
Excellent! Highly recommend
Fantastic vacation spot. The best all inclusive hotel we have stayed at. The food was excellent - not just great for an all inclusive, but actually great. And the service is amazing everywhere. Good beach (not like Turks or Cayman but very nice), nicely designed pools. If you want an adults only resort that is very chill but isn’t all couples (we were parents and a 19 year old) this is an ideal spot.
Tracey
Tracey, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Xiang
Xiang, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Will certainly go back !!!!
Cannot say enough about this resort. It is over the top CLEAN and everyone from the grounds keeper to the managers are super friendly. It was our anniversary so they even went above to make our stay super special. The pools were super clean. The beach was nice and they had so much seating in the beach area.
Angela
Angela, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Julie
Julie, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Honeymoon!
We had a wonderful time at this resort. Staff was great and accommodated our needs well. We did have an issue with a leak in the ceiling but we were able to move rooms with no problems. They were very nice about the issue we had. My ONLY complaint would be resteraunt wait times were kinda long on days where only a few resteraunts were open. Not a huge deal just have to plan accordingly. All pools were cleaned daily by staff members.
Laiken
Laiken, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Travis
Travis, 4-night trip
Verified Expedia guest review
8/10 Very good
3 Oct 2024
Kyelie
Kyelie, 8-night trip
Verified Expedia guest review
10/10 Exceptional
3 Oct 2024
The three of us left the resort today after a five-night stay. We had two neighboring swim-out rooms. This place is amazing! The friendliness of the staff was remarkable. The entertainment staff, including Angelo (the best!) and Eliseo, were outstanding. There are tons of food options and drinks options. The beach is beautiful, the pools are outstanding, and the lazy river was the best!
This resort holds a lot of people but never once felt crowded. There is lots of room for everyone. We took a personal taxi to Puerto Morales for $50 roundtrip. We felt completely safe the entire trip, including Puerto Morales. I highly recommend the Excellence Riviera Cancun. I would love to come back here again.
Brett
Brett, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2024
Fantastic stay in all regards!
Michael
Michael, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2024
Shannon
Shannon, 5-night trip
Verified Expedia guest review
10/10 Exceptional
29 Sep 2024
Great property. Plenty of pool space and great bar service. Food and accommodations are excellent.
Ronald Jeffrey
Ronald Jeffrey, 7-night trip
Verified Expedia guest review
8/10 Very good
28 Sep 2024
Vivek
Vivek, 4-night trip
Verified Expedia guest review
10/10 Exceptional
28 Sep 2024
Lakisha
Lakisha, 6-night trip
Verified Expedia guest review
8/10 Very good
28 Sep 2024
How the property was layed out. Several pools area. Excellent food in the restaurants and coffee was out ofbthis world. Staff alwa6s had a smile and greeted you, were always helpful.
What I didn't like was how low the toilet s were, not just in the rooms but everwhere in the resort.
Price es in gift shop were way to high.
Betty
Betty, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Sep 2024
We have stayed here multiple times and playa mujeres multiple times and we love them both.
howard
howard, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Sep 2024
The property is BEAUTIFUL. The service was amazing and the activities each day were fun. I really enjoyed myself and cannot wait to go back!
Brittanee R
Brittanee R, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Sep 2024
Sheri
Sheri, 6-night trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2024
Christopher D
Christopher D, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2024
Had a great time at the Excellence Riviera! The food was great, the staff was great, and rooms and amenities were great! We had to leave a few days early due to an emergency, and the hotel was more than willing to work with us and refunded us the nights we could not use. 5 stars all around!
Bradford
Bradford, 7-night trip with friends
Verified Travelocity guest review
6/10 Good
24 Sep 2024
There was no good ventilation/ Ac in our room. When we arrived the room felt sticky and muggy. We immediately turned the air on, left for few hours to get drinks and came back with no improvement. After further review you could tell the moisture in the room was excessive. From the door hinges to the metal framing in places they were rusting out. The ceiling fan was no longer pointing straight the way it should rather the blades draping downward. Beautiful location, but the climate in the room is not well-controlled at all. We called maintenance because the ac then started making a chirping noise day two. They came and sprayed something on the AC and it stopped the noise, however Our entire visit we put towels by the door frame to help us sleep at night. Trying to combat the mugginess in the room from the outside temperature. Room 6105
Davonchio
Davonchio, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Sep 2024
Fantastic
Everett
Everett, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Sep 2024
Belen
Belen, 7-night trip
Verified Expedia guest review
6/10 Good
23 Sep 2024
This is a nice resort it is not a five star resort. The food is fine there were a few good meals but overall just mediocre. The service and the staff work very hard and do a good job . There is nothing that really stands out
Christopher L.
Christopher L., 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2024
Kimmy
Kimmy, 7-night trip
Verified Expedia guest review
10/10 Exceptional
22 Sep 2024
Nice place to stay. Willing to come back to this resort next year.