Playa Palms Beach Hotel

4.0 star property
Beachfront aparthotel with outdoor pool, near Playa del Carmen Main Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Playa Palms Beach Hotel

View from property
View from property
Private beach, white sand, beach umbrellas, beach towels
Premium bedding, in-room safe, laptop workspace, blackout drapes
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Kitchenette
  • Refrigerator
Main amenities
  • 39 apartments
  • Daily housekeeping
  • On a private beach
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
Feel at home
  • Children stay free
  • Kitchenette
  • Cable/satellite TV service
  • Garden
  • Furnished balcony or patio
  • Daily housekeeping
The price is CA $194
CA $237 total
includes taxes & fees
Jan 14 - Jan 15

Room options

Available filters for rooms
Showing 10 of 10 rooms

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
  • 67.33 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Studio, 1 Queen Bed, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 44.58 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Studio, Partial Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 50.66 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 61.76 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Apartment, 1 Bedroom, Partial Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 62.71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Ocean Front Studio

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
  • 48.83 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s)

Double Room Standard With Garden View

  • Sleeps 3
  • 1 Full Bed(s)

Quadruple Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 Queen Bed(s)

Double Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 1 Full Bed(s)

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About the area

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 2 min walk
  • Quinta Alegría Shopping Mall - 4 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬3 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬3 min walk
  • ‪Mamba - ‬3 min walk

About this property

Playa Palms Beach Hotel

Playa Palms Beach Hotel offers a fantastic location, putting you just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can enjoy the outdoor pool, and kayaking, scuba diving, and snorkeling are nearby. Apartments feature kitchenettes, furnished balconies or patios, and flat-screen TVs. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Russian, Spanish

At a glance

DONE

Property size

    • 39 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Designated smoking areas (fines apply)

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay free (see details)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee weekdays 7:00 AM–11:00 AM: USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hair dryer
  • Shampoo
  • Free toiletries

Entertainment

  • 32-inch flat-screen TV with cable/satellite service

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevators
  • Soundproofing
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Mosquito nets
  • Free bottled water

Location highlights

  • Near the sea
  • On the waterfront
  • Next to a golf course
  • In the shopping district
  • In the city center
  • In the entertainment district

Things to do

  • Fitness facilities nearby
  • Golf lessons nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Theme parks nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Bicycle rentals nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 39 rooms
  • 3 floors
  • 2 buildings
  • Built in 1997

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 7 for adults and USD 7 for children
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way, maximum occupancy 4)

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel offer free cancellation for a full refund?
Yes, Playa Palms Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Palms Beach Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Playa Palms Beach Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Playa Palms Beach Hotel?
Sorry, there's no onsite parking at Playa Palms Beach Hotel.
Is airport shuttle service offered by Playa Palms Beach Hotel?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at Playa Palms Beach Hotel?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-out is available.
What is there to do at Playa Palms Beach Hotel and nearby?
Have fun with activities like cycling, kayaking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a private beach and a garden.
Does Playa Palms Beach Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
Does Playa Palms Beach Hotel have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Playa Palms Beach Hotel like?
Playa Palms Beach Hotel is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 12 minutes' walk from Playa del Carmen Maritime Terminal. Travelers say the area is walkable and good for shopping.

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect little oasis
Just perfect ! Nice , clean , unique , spacious , great staff ! Fantastic breakfast !
Alejandra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, friendly staff. Will be coming back in the near future.
Tatiana A, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, great hotel!
the staff were wonderful and very helpful! We have been coming to Playa Palms Beach Hotel for over 10 years and it doesn't disappoint! Carlos (has worked there for around 10 years) welcomed us and was so helpful and friendly as he always is! Our room was nice and a great view, comfy table and lounge chairs on the lanai. It's easy walk out the door to the beach, each access to 5th Avenue, shops, restaurants, etc. We thoroughly enjoyed it and will return! Highly recommend staying at the Playa Palms Beach Hotel.
Beautiful morning sunrise from our lanai.
Steven, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good place
Overall excellent. Defently walking distance to the main strip
jaime, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff
Staff was friendly and helpful. The room was nice and we enjoyed having breakfast brought to us and eating out on the patio
Richard, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good place, awful beach
Everything was good! Clean, the location and Alfredo doing the check in was so kind. Only the beach is not good, there are boats that don’t let you go into the ocean.
Cielito M, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My girlfriend and I Loved this hotel, small, quiet, right on the beach n its secluded, we got the studio ocean front room 2nd floor the most beautiful view of playa del carmen room (214) to be exact.......THE ONLY THING i didnt like is our balcony can be accessed by anybody else thts staying in hotel....i rented that particular studio room for me because of the view from our balcony , ...some man came onto our balcony for over 10 mins taping the ocean from my balcony while me n my girlfriend were laying in bed just mins after we did mommy n daddy grown people stuff....i was upset, i didnt make a big deal about it.....the hotel needs to put up small fences with doors on them with room number on the fence to let people know that, that particular balcony is private and has people in the room.....
Steven, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Carlos the concierge was awesome and handled all our tour bookings and ws very helpful with suggestions for dinning and and answersd all our questions without fail. The hotel had great air conditioning and everything worked as it should was good all around stay for us. Thanks Playa palms Pat
pat, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

I could live there
Bernardo, 3-night trip
Verified Expedia guest review

4/10 Fair

Expected much better for the price
Michael, 6-night family trip
Verified Expedia guest review

2/10 Poor

Around 11:30pm on the second night, we were woke up by a loud knocking on the door. I opened the door to someone shining a flashlight in my eyes demanding the IDs for my two adult children. Guy gets angry when I ask him why this can’t wait until morning. To this point, he hasn’t identified himself - it is Mexico, it is almost midnight, I just tell him no and shut the door. He kicks the door, then turns around and gets into a loud conversation with another guest across the way. My son and I pushed the breakfast table against the door and tried to get back to sleep. Fast forward to two days later, I finally get a reply from management telling me their security guard had been following protocol. Huh? It was a nice place right on the beach, close to most of the tourist shopping and restaurants. But really, who cares if you are staying at a place where management hires and excuses employees who act like that? After finding out the man worked at the hotel, it was truly strange to think, “Thank God the guy worked there”, because it felt like a Mexico horror story you see on the news from time to time. Shame on management.
Kenneth, 2-night family trip
Verified Expedia guest review

8/10 Very good

Be prepared with Peso coins for the parking meter. The hotel should keep them to sale to you as it’s a huge inconvenience to have to go to the bank to get enough coins. It was a huge problem for me when I was there.
Nicole, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beachfront boutique hotel
Lovely place and beach, quiet considering location
Leicel, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Tiffani, 2-night trip
Verified Orbitz guest review

6/10 Good

There is no parking on the property. You have to park on the street which is metered. You have to have coins to pay the meter. It does not take cards or paper money. Only coins. No one will give you coins but the bank. Therefore, the hotel should keep coins for you to buy so you can pay for parking.
Bryan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Would return
We stayed 2 nights and would definitely return. Property was beautiful, clean and quiet. The room was very comfortable, clean and decorated tastefully. Everything worked properly and we even cooked dinner one night in our kitchenette. Plenty of storage for all of our things to be put away. The pool is smaller but gorgeous and clean. The staff really want you to enjoy your stay and were available as needed to help. Stay here for the Mexico beach vibe, without the noise. Loved it.
Gwen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I really enjoyed my stay at Playa Palms. Check in took minutes, rooms were clean and comfortable and the staff was helpful and friendly. The location is amazing. We walked to Walmart and bought a few essentials. It was a quick and easy walk, maybe 10 minutes. 5 Ave is a very quick walk but the hotel is very quiet and we were there over a weekend. There are boats tied up close to the beach, but you can still get in the water. The city works of Playa work very hard to keep the beach clean and clear of seaweed. I will be back!
Brendi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Laura, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Perfect location, close to everything, amazing beach
Eyal, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Friendly staff. We liked the pool it was clean and well kept and decent size. Beach area is so so, hotel is right on the beach at least. Pricing was great. Hotel common spaces are small. Room size was adequate and comfortable.bed.
Anthony, 1-night family trip
Verified Expedia guest review

6/10 Good

i ask for beachfront, there a limit of access to the beach, to many boat parks infront of my room
Brendy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy amables y muy vibes
Valentina, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything about his property was amazing! They have security at night and a beautiful beach to lay on! I think out of 3 places we stayed I would stay here over and over! The best place in town!! I can’t wait to come back!! ❤️
Danielle, 2-night family trip
Verified Expedia guest review