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Hotel Ojo de Agua

3.0 star property
Escape to an oceanfront haven where sandy toes and sun-kissed skin are just steps away from refreshing cocktails and warm hospitality.

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Photo gallery for Hotel Ojo de Agua

On the beach
On the beach
Superior Room, Sea View | Beach/ocean view
Exterior
Outdoor pool, sun loungers
Along Puerto Morelos' stunning coastline, Hotel Ojo de Agua offers an oceanfront retreat. Relax by the outdoor pool, unwind with a massage at the spa or stroll through the garden. With free in-room WiFi and helpful multilingual staff on hand, this hotel is perfect for those seeking a beachside escape.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Multilingual staff
  • Picnic area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • 21 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • 14 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds
Beach/ocean view

Hotel Arrecifes Suites

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very good, 478 reviews
The price is CA $198
CA $245 total
includes taxes & fees
Mar 1 - Mar 2
Hotel Arrecifes Suites
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About the area

Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580

What's nearby

  • Ojo de Agua Beach - 2 min walk
  • Puerto Morelos Town Square - 6 min walk
  • Puerto Morelos Artists’ Cooperative - 7 min walk
  • Puerto Morelos Beach - 5 min drive
  • Crococun Zoo - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Tulum Intl. Airport (TQO) - 120 min drive
  • Cozumel Intl. Airport (CZM) - 23.8 miles/38.3 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Yum yum Wok - ‬2 min walk
  • ‪Don Ernesto's - ‬2 min walk
  • ‪Merkadito del Mar - ‬5 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬7 min walk
  • ‪Panna e Cioccolato - ‬8 min walk

About this property

Hotel Ojo de Agua

Hotel Ojo de Agua puts you within a 10-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include an outdoor pool, a terrace, and a garden. Fellow travelers love the helpful staff and beach location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 35 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Reception hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children costs MXN 1 (one-way)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Does Hotel Ojo de Agua offer free cancellation for a full refund?

Yes, Hotel Ojo de Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ojo de Agua?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Ojo de Agua?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Ojo de Agua?

No, unfortunately, but there's street parking available.

Is airport shuttle service offered by Hotel Ojo de Agua?

Yes, an airport shuttle is available. The charge is MXN 800 per vehicle one-way.

What are the check-in and check-out times at Hotel Ojo de Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Ojo de Agua and nearby?

Hotel Ojo de Agua has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Hotel Ojo de Agua?

Yes, there's an onsite restaurant.

What's the area around Hotel Ojo de Agua like?

Hotel Ojo de Agua is a short 6-minute walk from Puerto Morelos Town Square and 7 minutes' walk from Puerto Morelos Artists’ Cooperative. Travelers say the area is walkable and good for families.

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Dana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

hayatte, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jørgen, 3-night trip
Verified Hotels.com guest review

6/10 Good

A little tired with need of some TLC in the room. Staff were all present though. Location is good. As with most places we have seen roads around it are bad and care taken if you drive, with big ruts and builders rubble not tidied away. We did enjoy our stay however.
Richard, 3-night trip
Verified Hotels.com guest review

6/10 Good

Johannah, 3-night trip
Verified Hotels.com guest review

4/10 Fair

No bottled water or glass in bathroom for drinking. No faceclth. Safe at least worked. Bed so low I thought I wa sleeping on the floor & not too comfy.
Margaret, 1-night trip
Verified Hotels.com guest review

6/10 Good

Had pros and cons!
I've stayed in Puerto Morelos several times but this was my first time at this property. Pros were friendly service and beach location. Cons were nowhere to refill a water bottle or get coffee in the morning. (This is just comparing it to where I stayed before). They also said on hotels.com that there were hairdryers in the room but there were not and I could not get one even when I asked. Rooms were comfortable enough and we did have hot water (which was an issue at the other hotel I stayed at).
Sherry, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Convenient Hotel in Puerto Morelos
The Hotel offers a clean large room, minimalist design With closet, desk and minifridge and 2 beds. . The location is very centrally located, on the beach. Many restaurants are located within a 10 minute walk. The price is quite resonable for the location. My only quibble would be the rather tepid hot water in the shower. But this is hardly unique. All in all if you are looking for few frills with beach access and a 10 minute walk to the town center, this is a good choice.
Mark, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Would definately stay there again, location was perfect, staff was friendly and helpful. Accomodations were not cushy but had everything we needed.
Paula, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

christine, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Place is outdated and needs major renovation. Bathroom was stinky when we arrived and all windows didn’t close properly. No bath mat and water in room. Definitely not worth $75 a night.
Maxime, 2-night trip
Verified Hotels.com guest review

6/10 Good

Gloria, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Terrible. Not worth $20
This place was terrible. Way too much money for a room that was a total dump. I would have been better off sleeping on the beach under a palapa. Every part of the hotel was run down. No doors had trim. Paint worn off. It kinda felt disgusting. (And I travel cheap hotels a lot)
Andy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ojo de Aqua
The place doesn't look like the pics. Pro : next to the beach and good wifi Cons : the place is out dated , hot water dod not work . Few beach benches.
Shahnawaz, 4-night trip
Verified Hotels.com guest review

8/10 Very good

James F, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice
Very nice and simple place to enjoy the amazing Puerto Morelos
Carlos K, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Malcolm, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Carla, 5-night trip
Verified Hotels.com guest review

4/10 Fair

La falta mucho mantenimiento, se ce muy viejo y descuidado el hotel. En el cuarto la caja de seguridad no funciona, habitaciones muy sencillas. El.club de playa mejor, ahi la comida y servicio bien.
Fabian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kendall, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Ana, 4-night trip
Verified Expedia guest review

10/10 Exceptional

👍
Charles, 1-night trip
Verified Expedia guest review

4/10 Fair

This was not our first stay and we expected clean no frills accommodations as our previous four visits. But management has changed over the last year and it shows. No hot water because propane wasn’t ordered, problems with the boiler and the pump, trash left on the beach and the dreaded cockroach or two! We won’t return although staffing is friendly and helpful, there is no oversight.
Karen, 14-night trip
Verified Expedia guest review

8/10 Very good

Kathy, 5-night trip
Verified Expedia guest review