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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property
Puerto Morelos beachfront property with spa and outdoor pool

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Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
View from room
Private beach, white sand, beach towels, beach bar
Restaurant
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Beach towels
  • Hot tub
  • Beach bar
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CA $764
CA $764 total
includes taxes & fees
Apr 21 - Apr 22

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Preferred Club Junior Suite Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Tropical View King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View Double

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front Double

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View Double

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Swim Out Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean Front King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King | Front of property

Preferred Club Master Suite Swim Out Tropical View King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 100 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front Double

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean View King

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Sea View

Bathroom

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Master With Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Junior With Sea View

Bathroom

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Junior With Garden View

Bathroom

Suite Junior With Garden View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Master With Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Master With Garden View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Junior With Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Master With Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Junior With Partial Sea View

Bathroom

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Junior With Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Junior With Sea View

Bathroom

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Junior With Garden View

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Master With Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Suite Junior With Garden View

Bathroom

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)
View from room

Excellence Riviera Cancun - Adults Only All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,608 reviews
The price is CA $823
CA $823 total
includes taxes & fees
Apr 8 - Apr 9
Excellence Riviera Cancun - Adults Only All Inclusive
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About the area

Map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.0 km
  • Puerto Morelos Beach - 12 min drive - 10.1 km
  • Puerto Morelos Town Square - 18 min drive - 12.4 km
  • Ojo de Agua Beach - 19 min drive - 12.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Cozumel Intl. Airport (CZM) - 27.4 miles/44.1 km

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬1 min walk

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers a private beach where you can sip a drink at the beach bar, plus you'll be within a 15-minute drive of Puerto Morelos Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include a fitness center, a hot tub, and a snack bar/deli. Fellow travelers love the helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Tennis

Lessons/classes/games

Yoga

Entertainment

Theme parties

Languages

English, French, Spanish
VISIBILITY

At a glance

Hotel size

    • 164 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free uncovered onsite valet parking

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Fitness classes
  • Winery release events
  • Pool table
  • Ecotours nearby
  • Snorkeling nearby

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference center (8933 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Wine tasting room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall
  • Outdoor entertainment area
  • Mediterranean architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
MONETIZATION_ON

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number BVM1711087E9

Frequently asked questions

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offer free cancellation for a full refund?

Yes, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, there's an outdoor pool.

Are pets allowed at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Secrets Riviera Cancún All Preferred - Adults Only - All inclusive also has a private beach, an outdoor pool, and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, there's an onsite restaurant.

What's the area around Secrets Riviera Cancún All Preferred - Adults Only - All inclusive like?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is located a short 1-minute walk from Arrecife de Puerto Morelos National Park.

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Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

We came to celebrate our 20th anniversary and loved our experience. Loved our swimout room although it did have a bit of a moldy smell inside the room, not sure why that was because the room and surrounding areas inside and out were well maintained and clean and beautiful.The Staff was great! They go above and beyond! We visited the Rosewater restaurant, hibachi, strip grill, Spumante and buffet. All had great food options. Even the wood grilled pizzas were great by the pool. Only downside was the club After dark. If you weren't drinking wine or beer then their mixed drinks were horrible. Also they closed at 1am, so that's a little early for my preference on vacation. Beach wasn't turquoise clear but it was a good view for those that don't go in the beach waters anyways. Great first experience for all inclusive in Cancun.
monica, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Visited for my birthday and anniversary and it was top tier service! they upgraded our room apon arrival, the property is gorgeous!! food is actually good and have access to top shelf alcohol. there is always events and activities going on. all staff is friendly and very attentive, I will definitely be back next time i visit cancun!
Brandon, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

rahim, 4-night trip
Verified Expedia guest review

8/10 Very good

We had a great time
Jaamil, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

When here for my bday, great fun time
Diara, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

All the help
Michael J, 6-night trip
Verified Expedia guest review

10/10 Exceptional

RUBEN P, 12-night trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 7-night trip
Verified Expedia guest review

8/10 Very good

Property was gorgeous, friendly staff, amazing pools, spa and gym. Food was hit or miss. Part of the road getting to the hotel was terrible and full of potholes.
Michelle, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The entertainment team was amazing. Andres was all day energetic.
JOSE ORLANDO, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I was initially hesitant about booking this resort since I wanted to be closer to the Hotel Zone and Cancun Beach, but let me tell you – I have *zero* regrets. This place deserves a solid 9.5 out of 10, and the only minor shortfall was the beach. But trust me, every other aspect of the resort more than made up for it. The food? Incredible. Every single meal was a delight – so much so that the common myth about bland all-inclusive resort food in Mexico does not apply here in the slightest. Every restaurant, every bite was full of flavor and authenticity. The staff? Absolutely phenomenal. From the moment we arrived, the customer service was impeccable. The team went above and beyond to ensure that every guest felt like a VIP. And the ambiance? Stunning. The resort’s design is breathtaking, with beautifully maintained pools that look straight out of a dream. The entire atmosphere is curated to perfection, balancing luxury and comfort. There's also no shortage of entertainment. From fun activities to engaging live shows, there was always something exciting happening. Even though we visited during the rainy season, the resort managed to keep us entertained and happy every single day. One of the standout highlights for me was the spa – easily one of the best experiences I've ever had. The pampering, the serene environment, and the attention to detail made it unforgettable. If you're considering booking here, don't hesitate. The videos and photos online don’t do it justice
Nicole, 4-night romance trip
Verified Expedia guest review

8/10 Very good

I like that the employees were friendly and the Master suite was great. There is no activity’s for older adults. Very laid back and quiet. You have to use their sister property next door which is breathless resort. Better options on good and entertainment. Not only should they entertain Mexicans but US citizens as well for as the music and shows.we don’t speak Spanish, so do not understand the activities.There workers should know how to speak English to accommodate their guest. All workers, not just a few
Brenda, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The best hotel and resort in Cancun
Ali, 4-night trip
Verified Expedia guest review

10/10 Exceptional

excellent hotel with friendly staff
Brandon, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was amazing! Everything was 5stars. The beach, the food, the bar, the night club.
Oxana, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Cathy, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The food and drinks were amazing. The stay was so comfortable, nice and luxury!
Kalesha, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Service and food was great, but that was about all. We were coned into sitting through a 90 minute presentation whoch tirned into a 4.5 hour waste of our day. The electricity went out all night during our stay in our master suite = no AC. And on the morning we were leaving, we were left without hot water. No quick jump in the jacuzzi to e joy our last day, and a nice cold shower on the way out. Stay away from the secrets property.
Omar, 3-night romance trip
Verified Expedia guest review

8/10 Very good

starlett MARIE ISLES, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff and delicious food, Rosewater restaurant is amazing.
Adam, 7-night romance trip
Verified Expedia guest review

2/10 Poor

There was construction at the resort and very noisy.
Paramjit, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is an amazing resort!!!
kisha donyette, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

all stuffs and environment are nice
Jian Xin, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great property! The bar in the check-in lobby made amazing drinks and always had great bartenders with friendly smiles. Everything was super clean, and all the staff was great.
THOMAS, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Regret choosing this resort for my honeymoon. Sheets, sink and swim out were dirty. Didn't have the vegan options as stated on the menu. However, Miguel the chef at the steakhouse was amazing.
Glenda, 2-night romance trip
Verified Expedia guest review