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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
Experience an unforgettable getaway with luxury amenities like waterslides and cabanas. Enjoy delicious meals at La Pergola while taking in breathtaking views of paradise.

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Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

3 outdoor pools, free cabanas, sun loungers
Private beach, white sand
Sapphire, 2 Bedrooms | View from room
View from room
Amber Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Laundry facilities
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness center
  • Children's pool
  • Hot tub

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The current price is CA $432
CA $527 total
includes taxes & fees
Mar 18 - Mar 19

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Ruby Suite

Ruby Suite

Ruby Suite

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
  • 75 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Agatha King

Agatha King

Agatha King

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillowtop bed
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen

Agatha Queen

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillowtop bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hot Tub, Ocean View

View from room

Room, 2 Queen Beds, Hot Tub, Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Amber Room

View from room

Amber Room

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room

Sapphire Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillowtop bed
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room Standard With Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Bed(s)
Aerial view

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.0 out of 10, Very good, 3,860 reviews
The price is CA $354
CA $450 total
includes taxes & fees
Mar 25 - Mar 26
GR Solaris Cancun & Spa - All Inclusive
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About the area

Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Crococun Zoo - 11 min drive
  • Puerto Morelos Beach - 14 min drive
  • Puerto Morelos Town Square - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Tulum Intl. Airport (TQO) - 127 min drive
  • Cozumel Intl. Airport (CZM) - 27.9 miles/45 km

Restaurants

  • ‪Sensai - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Coco Café - ‬19 min drive
  • ‪Desires Music And Sports Bar - ‬19 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive is a great choice for your beach stay in Puerto Morelos. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. La Pergola serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a free kid's club, a poolside bar, and a fitness center. Fellow travelers love the pool and helpful staff.

All-inclusive

All-inclusive room rates at Sensira Resort & Spa Riviera Maya – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 359 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys

What to do

  • On a private beach
  • Tennis
  • Shopping
  • Pool table

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6771 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Reception hall
  • Walkway to water

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.32 per accommodation, per night

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to January 31 2025 (dates subject to change):
  • Tennis courts

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

Does Sensira Resort & Spa Riviera Maya – All Inclusive offer free cancellation for a full refund?

Yes, Sensira Resort & Spa Riviera Maya – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Sensira Resort & Spa Riviera Maya – All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Sensira Resort & Spa Riviera Maya – All Inclusive and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Sensira Resort & Spa Riviera Maya – All Inclusive also has a private beach, a waterslide, and a fitness center, as well as spa services and an arcade.

Are there restaurants at or near Sensira Resort & Spa Riviera Maya – All Inclusive?

Yes, La Pergola offers international cuisine.

Does Sensira Resort & Spa Riviera Maya – All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sensira Resort & Spa Riviera Maya – All Inclusive like?

Sensira Resort & Spa Riviera Maya – All Inclusive is located a short 1-minute walk from Arrecife de Puerto Morelos National Park.

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Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Hop, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Average stay, not worth paying the upgrade
It was a fine stay you just need to know they’re a bit short staffed so it takes time to get room service, help with your bags, refills on your mini bar, etc. Also, I paid for Amber Club level which is supposed to come with a “butler” service and was told they would be reaching out to me but I never was contacted by my butler so never received that service.
Lisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional family resort
We had an amazing experience at Sensira. The staff were outstanding. The rooms were very spacious, clean and modern. The kid amenities were exceptional from young to preteen. The spa experience was really special. Food was fantastic. Excellent value for experience. We would highly recommend this resort to families.
dianne, 7-night family trip
Verified Hotels.com guest review

6/10 Good

5-night family trip
Verified Hotels.com guest review

2/10 Poor

Brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent quality and service. The beds were as comfortable as any I have ever slept on. The clock in the shower drain was immediately addressed.
Zhilei, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Dj, 7-night trip
Verified Hotels.com guest review

6/10 Good

Just ok nothing special
The hotel is very very short staffed . The buffet is not open every night for dinner The food is just ok . The restaurant by pool takes at least 1-2 hours to get your food . Getting your room clean and getting clean towels was a job every day we had to ask and wait hours for them , coffe shop was down underneath the hotel in a real bad place and was just ok if you like a dungeon. The beach was awful dirty dirt dirty even the water. No staff to keep it clean . The pools were nice but very very very cold . There are 4 restaurants but if you have kids you cannot go to the 4 th one adult only . We where a family if 6 adults an 3 kids an we would define pick a different place . We got tired of oh I will let them know or oh I will call someone . Not going there again . It’s only a 4 year old hotel but it feels very outdated. Not very clean cause the have no staff.
Cyndi, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Do not trust Expedia or hotels.com pictures
We got a very bad experience and change hotel 3 days before the end of our vacation. Halft of the elevators does not work. Tennis curt was destroy. Basket court was close in very bad shape. Mini golf was in bad condition. Management took all our complains and try to acomodate us but the infraestructure is damage. All pictures in hotel.com are fake. Service was good the staff always try to be helpfull but they do not have the tools to be a good resort
Adrian, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a smaller resort overall but still has everything that’s needed. First, the room was excellent. Very clean room. Awesome shower with great soaps. The bed was very comfortable. The temp was perfect. Every balcony has an ocean view. Breakfast buffet was good. Lunch pool side option was not very good. The dinner options were great. Had 3 sit down restaurants without crazy dress codes. The food was excellent in all 3 but loved the steak house the most. Property is older but very clean. Beach is small but the beaches in this area are never prestigious. Pools were chilly but clean. The night shows were very good. I believe it was still down season. So I’d expect it to be even better when fully staffed.
Robert, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is gorgeous but the road entrance to the hotel is horrible. So many hotels in that space and they can’t get together and fix the road?!
Jennifer, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Staffs are nice and accommodating, has lots of food options, activities are fun on all ages
Marinel, 5-night family trip
Verified Expedia guest review

8/10 Very good

Road to property in bad conditions!!!
Dionisio, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Just back from vacation with 3 kids. Super relaxing place for parents, where you can put kids to be cared to enjoy your own time. Very happy with the various activities day and night time. Staffs are super nice. Every night we had different style of restaurants and the reserve only one is easy to book as well.
Yu, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Definitely a very beautiful place to stay, staff was very welcoming
William, 3-night trip
Verified Expedia guest review

10/10 Exceptional

rajender reddy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We absolutely loved our stay! Though this resort is a little off the beaten path, it was exactly what we needed and wanted. Facilities were good, staff was great, spa was amazing, and food was excellent!
Michael, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lots of family activities for kids, adults or together.
Gabriele, 4-night family trip
Verified Expedia guest review

6/10 Good

Only 3 dinner restaurants and wait time can be over an hour. Places for kids shut down early, cleaning crew is loud when cleaning
Igor V, 7-night family trip
Verified Expedia guest review

8/10 Very good

What was great: friendly staff, buffet breakfast & lunch options, the French Restaurant, pool snack bar, the adult pool option, ample pool and beach chairs, the kids club(the kids loved the staff & program), overall amenities on resort. Needs work: Mexican/Italian restaurants were just okay, challenging daily beach clean up effort, inconsistent room maid services, game room equipment including foam pieces (tired, missing parts or broken)elevators needing service Overall, a relaxing & also fun resort and would still definitely for couples or families.
Judy Laurine, 7-night family trip
Verified Expedia guest review

8/10 Very good

It is a great hotel, one of the newer ones, food was great, especially in restaurants, territory is well maintained, a lot of entertainment, the stuff is nice, friendly and really helpful Shows are great! Entertainment team did their best The only downside of this hotel is a beach/sea, there was a lot of seaweed and water was not clear at all, you couldn’t see anything, beach was not cleaned properly from seaweed ( we noticed it only 1 time during our 6 day stay) we were at other hotels at “seaweed” time period and it was much better, looking at pictures from other travellers at different times - this is not spot for “bounty” advertisement kind of a beach, not their fault but just wanted to warn in case it is important to you :)
Iryna, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Archunna, 7-night trip
Verified Expedia guest review

8/10 Very good

The BAD, was the multiple areas that were unrepaired with just caution tape near them. The broken tile and concrete work. The Foosball table and the Air hockey tables were broken and made playing not that enjoyable with the kiddo. Some of the lounge chairs by the pools were broken as well. The Tennis court was not playable. One of the basketball rims on the roof area was broken and not there. One of the two rims in the pool was not attached and the other seemed to be bent or broken as well. The SO SO. The Dinning. The food was good (not the mexican) but very limited on choices to eat if you are there for more than four days. The GOOD. The staff. Anyone we came in contact with was very friendly and seemed to go out of their way to make anything right. The pools were GREAT! One for the small kids and the other two were nice and big. Overall, being I have traveled many resorts it is probably one I would not travel back to. BUT being it was a getaway weekend trip for the kiddo, it was a good time! She is 6 and loved the pools, the ocean, most of the food and the drinks/pina coladas (no alcohol).
Gary, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice property... great for kids an families... limited dinning options
Boris, 5-night family trip
Verified Expedia guest review

8/10 Very good

Very clean hotel, excellent service from staff. Lots of things to do for the kids. Wish there was more options for dinner (3 restaurants for dinner for families). Smaller property. Overall well recommended
Betty, 5-night family trip
Verified Expedia guest review