When you stay at Coco Azul Hotel Boutique, you'll be in a fantastic location, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. Also, Playa del Carmen Maritime Terminal and Mamitas Beach are within just a 10-minute walk.
5th Avenida, Entre Calle 8 y Calle 10, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 1 min walk - 0.1 km
Playa del Carmen Main Beach - 5 min walk - 0.4 km
Central Square - 5 min walk - 0.4 km
Nuestra Senora del Carmen Catholic Church - 5 min walk - 0.4 km
Mamitas Beach - 14 min walk - 1.2 km
Getting around
Cancun Intl. Airport (CUN) - 53 min drive
Tulum Intl. Airport (TQO) - 96 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
Restaurants
Cervecería Chapultepec - 1 min walk
Fah Restaurant Bar - 1 min walk
Starbucks - 1 min walk
Mi Jardin Secreto - 1 min walk
Restaurante Tropical - 1 min walk
About this property
Coco Azul Hotel Boutique
When you stay at Coco Azul Hotel Boutique, you'll be in a fantastic location, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. Also, Playa del Carmen Maritime Terminal and Mamitas Beach are within just a 10-minute walk.
At a glance
DONE
Hotel size
11 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, spa. Services include massages.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 10 per pet, per day
Parking
Parking is available nearby and costs USD 6 per day (328 ft away)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:30 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
CASA TORTUGA 5Th. Ave Hotel
CASA TORTUGA 5Th. Ave Playa del Carmen
CASA TORTUGA 5Th. Ave Hotel Playa del Carmen
Frequently asked questions
Is there a pool at Coco Azul Hotel Boutique?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:30 PM.
Are pets allowed at Coco Azul Hotel Boutique?
Yes, pets are welcome. There's a charge of USD 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Coco Azul Hotel Boutique?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Coco Azul Hotel Boutique?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Coco Azul Hotel Boutique?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.
What is there to do at Coco Azul Hotel Boutique and nearby?
Coco Azul Hotel Boutique has a spa and an indoor pool.
What's the area around Coco Azul Hotel Boutique like?
Coco Azul Hotel Boutique is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 9 minutes' walk from Playa del Carmen Maritime Terminal.
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Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
6.4
Amenities
7.4
Staff & service
7.0
Property conditions & facilities
Reviews
Verified
6/10 Good
Jan 23, 2026
The room was clean, staff was good. It was a little noisy being that fah was really close.
Leon
Leon, 7-night trip
Verified
6/10 Good
Jan 8, 2026
Unit was just OK. AC worked fine. We were there for 6 days and the room was cleaned once and only because we requested it. Staff was friendly. As it is located on 5th Ave in Playa Del carmen, location is ideal for a variety of activities, restaurants, beach, ferries to Cozumel. Very noisy in the evening until approx 2 AM.
Raymond
Raymond, 2-night trip
Verified
10/10 Exceptional
Mar 11, 2025
Liked that the rooms were newly refurbished, and everything was new and clean and very comfortable
MARIO
MARIO, 1-night trip
Verified
10/10 Exceptional
Mar 15, 2025
Love this location.. it’s in the heart of all the fun of Playa de Carmen 💕💕💕
Wilma
Wilma, 3-night trip
Verified
6/10 Good
Apr 29, 2025
The property is well located on 5th avenue
Ana Maria
Ana Maria, 2-night trip
Verified
10/10 Exceptional
Jul 21, 2025
The hotel itself is very quiet despite being right in front of a bar, the rooms from the third floor don’t have numbers so that it was a little difficult to find our room, we kinda had to guess based on the rooms at the bottom, but overall a good property.
Gabrielle Noelly
Gabrielle Noelly, 1-night trip
Verified
8/10 Very good
Oct 16, 2025
Very plain - but the price was right - and the location was perfect. Internet didn't work. A/C was great. No reading lamps next to the bed. Bed was very comfortable - and clean. Staff had no English - I was just happy to be in PDC. Right on 5th Ave.
Barrie
Barrie, 4-night trip
Verified
8/10 Very good
Apr 2, 2025
employee took airpods
great value and location. my only complaint is i left my airpods in the room along with a charging block and cord. since im able to track my airpods, when i couldn’t find them a couple of hours after leaving the hotel i found out that they are in a neighborhood in Cancun. obviously an employee grabbed them and took them home rather than waiting to see if they were reported missing.
Kyle
Kyle, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2025
Nice place, quick check in and right on 5th Avenue don't miss the rooftop pool.
Capt.Eric
Capt.Eric, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Excellent stay.
MARIA FERNANDA
MARIA FERNANDA, 1-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Excellent
Sam wujun
Sam wujun, 10-night trip
Verified
2/10 Poor
May 9, 2026
WORST EXPERIENCE!! PESIMA EXPERIENCIA!!! They got into my room when I was away to lock my dog into the bathroom. They call themselves a “pet friendly” hotel. First, they opened my room during my stay and the worst was to lock my chihuahua in the bathroom heat. They said no one did it but I have a video of the stair height and like if my 20 cm chihuahua was able to open the door, get in there and lock herself in.
Fortunately I left for only one hour but definitely not the place to stay if you have a paw companion. They can rob you as they get into the rooms whenever they want.
PESIMO!!!
Cecilia
Cecilia, 1-night trip
Verified
10/10 Exceptional
Nov 6, 2025
Nice for the price
Estela
Estela, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Room was spotless, wifi was great, hot water and great water pressure.Rooftop area was nice and relaxing. One of may favourite hotels in playa and we have been to 7 of them. Not a bunch of rules and they never bug you so you can just relax and enjoy your stay. Staff was very pleasant to us,
Alycia
Alycia, 5-night trip
Verified
8/10 Very good
Apr 28, 2025
I loved the location of the property.
Regina
Regina, 3-night trip
Verified
2/10 Poor
Feb 13, 2026
The room was so dirty, without paper roll, the room in general smell urine, the room was in very bad condition. I left one night before.
Miriam Dinorah
Miriam Dinorah, 3-night trip
Verified
2/10 Poor
Dec 22, 2025
The hotel was dirty at the entrance, the smell was bad, the closes parking lot was like 6-8 blocks away.
MARIA
MARIA, 5-night trip
Verified
4/10 Fair
Feb 6, 2026
Bathroom with rust and mold. Comode not secure, super loud expect long sleepless nights
catalean mike
catalean mike, 4-night trip
Verified
2/10 Poor
Jan 16, 2026
just your below average property. No amenities what so ever...not even courtesy coffee and no microwave.
THIEN
THIEN, 1-night trip
Verified
8/10 Very good
Jun 17, 2025
Pleasant boutique hotel. Loved the that
Isabel
Isabel, 3-night trip
Verified
8/10 Very good
May 22, 2025
Nice Area.
William
William, 2-night trip
Verified
4/10 Fair
Dec 12, 2025
Rude staff and charged me more and a little dirty and so picky about towels and not enough toilet paper provided
Denisse
Denisse, 1-night trip
Verified
2/10 Poor
Jan 16, 2026
Hard parking near the area, locals around make lots of noise when they are cleaning like 3 am in the morning still making lots of loud noises. Not like at all. Not cleaning service, wifi and tv didn’t work
Miriam
Miriam, 2-night trip
Verified
2/10 Poor
Apr 12, 2026
Probably the worst hotel I stayed at. First it is located on the main street so there is noise all day and night. Second they have a bar at the top of the hotel that can play loud music until 2am. Third, they gave me a room just behind the reception and the staff is always talking with people or on the phone constantly, even at night. When you ask kindly to keep it down, they still continue. Basically, if you want to sleep, dont go there. I asked for another room but they said all the rooms were occupied, which was a lie. The saff is super rude and dont care about the clients. When you ask to talk to the manager, they say no. They dont clean the room during your stay. The room is very basic, bed was ok but shower was leaking, the sink faucet was broken. Well nothing was ok with this hotel, look away and find a decent one! But this is not where you want to sleep!
Vincent
Vincent, 4-night trip
Verified
8/10 Very good
Apr 1, 2025
Good
Its a very nice Hotel, well located and confort enough.