"Overall, our family of three had a wonderful stay. The resort is beautiful, the pools and amenities were enjoyable, and the staff worked hard to provide great service throughout our vacation. We especially appreciated the family-friendly atmosphere and the effort made by the employees to ensure guests had a pleasant experience.
There are only two areas where I believe the resort could improve. First, we noticed several raccoons on the property, particularly during the evening hours. While they may seem harmless, raccoons can carry fleas and certain diseases, which may be a concern for families with children. Improved wildlife management would help make guests feel more comfortable and enhance the overall experience.
Second, the restaurant reservation system through the app could be improved. It was sometimes difficult to secure reservations, which can be frustrating for guests who are trying to plan their dining experience. I believe a first-come, first-served system, or a combination of reservations and walk-in seating, would provide a more flexible and fair process for everyone.
Aside from these two concerns, we truly enjoyed our stay. The resort offers many great features, the grounds are well maintained, and the staff deserves recognition for their hard work and hospitality. We made many wonderful family memories and appreciate the effort that goes into operating such a large resort. Thank you for helping make our vacation enjoyable."
