Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
All-inclusive beach hotel with spa, near Puerto Morelos Town Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
2 outdoor pools
Free minibar, iron/ironing board, bed sheets
Poolside bar
Sauna, spa tub, Turkish bath, hydrotherapy, aromatherapy, body scrubs
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Free breakfast
  • Spa
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Private beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Sauna
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
Feel at home
  • Children's pool
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Free grocery shopping service
  • Elevator
The price is CA $583
CA $727 total
includes taxes & fees
Dec 4 - Dec 5

Room options

Available filters for rooms
Showing 4 of 4 rooms

Junior Suite Platinum

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Junior Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Family Room Platinum

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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About the area

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Artists’ Cooperative - 3 min drive - 2.1 km
  • Puerto Morelos Town Square - 3 min drive - 2.1 km
  • Ojo de Agua Beach - 8 min drive - 2.3 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive - 7.1 km
  • Puerto Morelos Beach - 16 min drive - 5.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive
  • Cozumel Intl. Airport (CZM) - 22.6 miles/36.4 km

Restaurants

  • ‪Ile de France - ‬1 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬4 min walk
  • ‪Trattoria D'Gulio - ‬1 min walk
  • ‪Zan-Za Bar - ‬1 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

Ventus Ha at Marina El Cid Spa & Beach Resort puts you just a 5-minute drive from Puerto Morelos Town Square. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, aromatherapy, or hydrotherapy. Other highlights at this all-inclusive hotel include 2 outdoor pools, a poolside bar, and a spa tub. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Pets

  • No pets or service animals allowed

Parking

  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Private beach access

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Administrative fee: USD 15 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Frequently asked questions

Is there a pool at Ventus Ha at Marina El Cid Spa & Beach Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Ventus Ha at Marina El Cid Spa & Beach Resort?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Ventus Ha at Marina El Cid Spa & Beach Resort?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Ventus Ha at Marina El Cid Spa & Beach Resort and nearby?
Ventus Ha at Marina El Cid Spa & Beach Resort has 2 outdoor pools and 3 bars, as well as a spa and a Turkish bath.
Are there restaurants at or near Ventus Ha at Marina El Cid Spa & Beach Resort?
Yes, there are 2 onsite restaurants.
What's the area around Ventus Ha at Marina El Cid Spa & Beach Resort like?
Ventus Ha at Marina El Cid Spa & Beach Resort is located a short 12-minute walk from Arrecife de Puerto Morelos National Park.

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Food
Beach
Restaurant
Room
Children
Family friendly
Buffets
Booking
Drinks

What guests liked

  • The property offers a variety of pools, including relaxing, party, and kid-friendly options, with many guests praising their cleanliness and quality. (35 reviews)
  • Dining options were abundant and food was consistently great with many restaurants to choose from. (16 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

We Love This Place!
We have visited El Cid's properties in Puerto Morelos over a dozen times and have always had an enjoyable stay. During our last visit, my wife had a negative experience with a staff member at one of the restaurants, so I brought it up to hotel management. I had no expectations beyond them taking action. After spending that afternoon at the pool, we returned to our room to find a hand-written apology note, a small chocolate sculpture, and a bottle of champagne. They definitely listened to my concerns and went above and beyond to make sure my wife was smiling before we left. Bad interactions happen sometimes so I would not fault them for 1 in over 10 years, but I will give high praise for their response!
Jonathan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is the 3rd time we stay here... pools are great, food is great (thats important)... staff is friendly....
Juan, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Food was great overall, you won't get access to all the restaurants, but if you choose Mexican, Mediterranean and Japanese, you will have great food. Hotel room was beautiful and clean and with a beautiful view. Pools are nice as well as the bars. As it has a Marina, and a Delphinus you can take water tours from the marina and swim with the dolphins. If you're an ocean and beach lover, this is not for you, beach is horrible they have sand bags in the water so you can't bath and it stinks horribly, they remove the seaweed from the beach but leave it on the sides to rotten and the smell is horrible. Also, if you like to go out and explore or go to a nice beach or shopping, rent a car, even if it's just for part of your stay. Transportation is really pricey. A bonus, there are crocodiles and water lilies at the Akat restaurant, that was beautifull
Katherine, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to take your family. Stuff is wonderful and willing to help with anything.
Greg, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Extremely family oriented and couples resort. Had many pools, lobby’s, and restaurants to suit anyone’s mood from quiet and relaxing to active and party time atmosphere. The staff were always available and helpful to serve our needs which made my family’s vacation that much more enjoyable and relaxing.
Daniel, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Worry free stay
Maria Cecilia, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel very good food friendly staff clean rooms
Anna, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Marina El Cid its an amazing all inclusive resort. We stayed at Ventus Ha but had access to all of the pools and areas. Staff was so friendly and nice and helpful. Transportation from one place to another was so easy with their little sports cars. Everything was clean! Food excellent with so many options! Definitely would go back!
Fabjola, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 7-night trip
Verified Expedia guest review

6/10 Good

The property is okay. surrounded by swamp and LOTS of mosquitos. the restaurants were alright. The worst one was AAkat. we upgraded to a swim up in Ventus and realized the cleaning people threw dirty water from the upstairs balconies into the pool area so we went back to our original room at Vantus Ha. much better. there is construction going on however its not very noisy. The food is mid. the pools were good and a decent temperature. All staff expect to be tipped, for everything. Although I do tip I ave never been to a resort where its expected for any little thing. Overall I would not return to this resort
Jessica, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Francisca, 6-night family trip
Verified Expedia guest review

8/10 Very good

The service was great! Using the sisters resorts was a plus. Recommended better seating for shows.
Ruben, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Resort
Michel, 2-night family trip
Verified Expedia guest review

6/10 Good

We had a great time there. The only downside was that the ocean was not the best. If you're looking to enjoy a beautiful beach, this place is not for you. Other than that everything was great staff nice swimming pool and a good food
Muna, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We have stayed here twice and both times were a dream. I don't think we can get ourselves to stay anywhere else now. And please remember people, service runs on tips in Mexico do this and you will be served like a king/queen.
Melissa, 4-night family trip
Verified Expedia guest review

8/10 Very good

Sahila, 4-night trip
Verified Expedia guest review

2/10 Poor

Dayana, 7-night trip
Verified Expedia guest review

10/10 Exceptional

They have 3 hotels and you get access to all the facilities
Aleksey, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We stay at ventus for 7 nights evething was perfect food,pools,room,beach. I recomend this resort for families and couples, we love our stay will come back again.
Juan Manuel, 7-night family trip
Verified Expedia guest review

8/10 Very good

Muna, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Ventus Ha was great. My family loved it. Property is clean and well kept. Staff was very helpful with questions or issues we had.
Kenneth, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall the property is nice and I like that we have access to all 3 resorts. Just note only 2 wifi codes per room.
Shanita, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

.
Frances, 4-night trip
Verified Travelocity guest review

10/10 Exceptional

.
Frances, 4-night family trip
Verified Travelocity guest review

10/10 Exceptional

Our stay was amazing, ventus ha is the newest resort very modern, food options were great would definitely stay here again
Ismael, 5-night trip
Verified Expedia guest review