Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
What's nearby
Arrecife de Puerto Morelos National Park - 1 min drive
Petempich Bay - 6 min drive
Crococun Zoo - 10 min drive
Puerto Morelos Beach - 13 min drive
Puerto Morelos Town Square - 17 min drive
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Cozumel Intl. Airport (CZM) - 27.7 miles/44.6 km
Restaurants
Market Cafe - 14 min drive
Sensai - 15 min drive
Casa del Mar - 15 min drive
Preferred Club Bar - 6 min drive
Moments Lobby Bar - 13 min drive
About this property
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is a great choice for your beach stay in Puerto Morelos. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 5 restaurants and the 4 bars/lounges are great places to grab a cold drink. This luxurious hotel is also within a short drive of Puerto Morelos Beach. Fellow travelers say great things about the pool and helpful staff.
All-inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
355 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free onsite self parking
Free onsite valet parking
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
5 restaurants
4 bars/lounges
Coffee shop
Private dining
Snack bar/deli
What to do
On the beach
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Romance packages
Facilities
2 outdoor pools
Full-service spa
Massage/treatment rooms
Outdoor entertainment area
Outdoor furniture
Walkway to water
Accessibility
Elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Smart television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Bathrobes
Sleep well
Pillow menu
Down comforter
Turndown service
Premium bedding
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Hair dryer
Towels
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Electrical adapters/chargers
Food and drink
Champagne service
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Fees & policies
Policies
Parties and events are allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts cash.
Also known as
Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only
Frequently asked questions
Does Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive and nearby?
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 2 outdoor pools and 4 bars, as well as a spa.
Are there restaurants at or near Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
Yes, there are 5 onsite restaurants.
Does Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive like?
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is located on the waterfront.
Popular attractions include Moon Palace Golf Club, which is 17 minutes away by car.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Good
17 Dec 2024
Its a great place but what really through me off is that there no access to the beach the ocean comes all the way up to the resort
Peter
Peter, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Great all inclusive in a beautiful Location
Great experience. Attentive staff, friendly and good food. Great trip all around.
Resort is in great shape. They did a great job fixing it up post hurricane. Stairs to beach are still out but you can get down and up with a little jump.
Brian
Brian, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Ashley
Ashley, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Heather
Heather, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Nov 2024
Resort was very clean. We were not greeted immediately upon arrival and were unsure where to go. Then we were not provided instructions on basic things like how to order room service or the silly manual process of reservations for dinner. We were not shown where our room was. The bell man took our luggage last minute and then showed up a few minutes later to deliver it- when at that point, we could have just taken it to our room ourselves and avoided the need for a “tip”. The restaurant reservation system is ridiculous. You can order room service on your TV- but you have to physically go see the concierge at 9 AM, wait in line, they take your info, then call someone else for a confirmation number and then give you a piece of paper for your reservation time that’s required when you check in. Even then - we were only there for two nights- and could not get reservations because people book their entire week on their first morning. We attended the Landshark that was supposed to be casual informal attire and were turned away due to tank tops. But yet the JWB Steakhouse is a formal wear and there were people wearing flashy shorts and tie die Tshirts. The service was great at JWB and the lobby bar. But very slow at the buffet. Over all, nice resort and about what I’d expect for the sale price we paid. It would get repetitive for food for a full weeks stay.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Emma
Emma, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Salvador
Salvador, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Justin
Justin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
RELAXING RESORT!
I absolutely loved this resort! The food, the location, the ambiance! Its all great! 24 hour room service and the food is great! I loved the salmon! They have a great selection of food! The buffet was great as well! And the breakfast in the morning is to die for! Our server Jorge was the best! He works the buffet and sometimes the bar! He needs a promotion! Also our concierge Abel was great also! Overall I had a great experience at this resort, I would definitely recommend it!
Adonis
Adonis, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2024
David
David, 3-night trip
Verified Hotels.com guest review
6/10 Good
17 Sep 2024
Richard G
Richard G, 3-night trip
Verified Expedia guest review
4/10 Fair
16 Sep 2024
The property is new or remodeled, yet it has no beach access , so no blue clear waters… theirs no night entertainment.. no bars or clubs or shows at night after 9 pm everything is close including food theirs nothing to eat no snack bar, the pools are small, bartender need more experience doing drinks… because they suck drinks are watered down… theirs low staffing so you’ll be waiting hour for drinks or on the day snack bar… also it say is it’s all inclusive but the mini bar in the room doesn’t have anything the resort provides you with points for your stay and you can go to the small store they have and change them for drinks sodas waters chips etc but once you run out theirs no more points you need to pay for the waters, sodas and beer so it’s not all inclusive… theirs only one buffet no variety of food every thing very simple and no gluten free food.. I say save your money and stay somewhere else !! You’ll be bored in this resort honestly… I should have listen to the reviews don’t do the same mistake my husband and I made 🙁😕🙁😕
Maria Esther Rios
Maria Esther Rios, 4-night romance trip
Verified Expedia guest review
6/10 Good
15 Sep 2024
people (staff) were amazing but bar closed early and opened up late. & no beach access
Rosa Isela
Rosa Isela, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2024
Alexis
Alexis, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2024
Everything was beautiful
Deanna
Deanna, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Sep 2024
Margaritaville was the best experience ever. It was very relaxing, quiet and overall a great experience. We had some resort credits and wanted to use them for the spa and it was a big ordeal, that would be the only hiccup I had. Overall it was a great stay and we still got spa services and the spa staff was amazing. 🤗 8.5/10
Safiyaah
Safiyaah, 4-night romance trip
Verified Expedia guest review
8/10 Very good
11 Sep 2024
Eric
Eric, 6-night trip
Verified Expedia guest review
8/10 Very good
11 Sep 2024
The views, swim up bar and the service
Brian
Brian, 4-night romance trip
Verified Expedia guest review
8/10 Very good
8 Sep 2024
Great place to relax
FRANCISCO
FRANCISCO, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
Hilda
Hilda, 4-night trip
Verified Hotels.com guest review
6/10 Good
7 Sep 2024
Need better staff members. Some employees are rude with the guests. They don’t go beyond to feel the guests important.
I feel they just work there because is an All-Inclusive Hotel and they can care less about earning some extra money.
Alejandro
Alejandro, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sep 2024
my friend & I loved it here! the food was good, the drinks were great, the staff was nice. our fav place to eat was landshark, the SOS bar, the steakhouse place & easy access room service. we were able to order room service on our TV!!! everything was convenient. only thing is I wish the pools stayed open a litttttle bit longer than 8p.
Tia
Tia, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 Sep 2024
Very modern,clean and the swimming pools were excellent
mohammed
mohammed, 5-night family trip
Verified Expedia guest review
8/10 Very good
3 Sep 2024
A nice place, but very quiet the majority of the time. There were no shows nightly like most big resorts and the mini bar situation was dreadful as you have to use your points to go buy liquor/anything. We only had enough pts to buy 1 pint of tequila, 2 bags of Cheetos and 2 cans of pop. That was VERY skimpy for two people in a room and 4 days! No beach area either which was weird.