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Casa Ticul Hotel Boutique 5Th Av

3.5 star property
Hotel with 2 outdoor pools, near Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Ticul Hotel Boutique 5Th Av

2 outdoor pools
Front of property
Interior
2 outdoor pools
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Air conditioning
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • 2 outdoor pools
  • Beach cabanas
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Front-desk safe
  • Snack bar/deli
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
LCD TV
Down duvet
Ceiling fan
Premium bedding
Select Comfort bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Air conditioning
LCD TV
Down duvet
Ceiling fan
Premium bedding
Select Comfort bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Honeymoon Room

Highlights

Air conditioning
LCD TV
Down duvet
Ceiling fan
Premium bedding
Select Comfort bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Junior Room

Highlights

Air conditioning
LCD TV
Down duvet
Ceiling fan
Premium bedding
Select Comfort bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Family Room

Highlights

Air conditioning
LCD TV
Down duvet
Ceiling fan
Premium bedding
Select Comfort bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Double Room

Premium bedding, down comforters, Select Comfort beds, free WiFi

Standard Double Room

Highlights

Air conditioning
LCD TV
Down duvet
Ceiling fan
Premium bedding
Select Comfort bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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Airport transfer
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8.2 out of 10, Very good, (542)
The price is CA $85
CA $108 total
includes taxes & fees
Jan 4 - 5 Jan 2025
Hotel52
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About the area

Map
5th Av Between 38 And 40th Street, Lt 08 Mz 151 Col Zacil-ha, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Mamitas Beach - 5 min walk
  • Quinta Alegría Shopping Mall - 10 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • ‪Club de la Cerveza - ‬1 min walk
  • ‪Las Hijas de la Tostada - ‬1 min walk
  • ‪La Cueva del Chango - ‬1 min walk
  • ‪Mariskinky - ‬1 min walk
  • ‪Amate 38 - ‬2 min walk

About this property

Casa Ticul Hotel Boutique 5Th Av

Casa Ticul Hotel Boutique 5Th Av puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • This property's beach club is 600 yards (550 meters) away.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Snack bar/deli

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Beach cabanas (surcharge)

Facilities

  • 2 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 2 outdoor pools

Accessibility

  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from November 8 2024 to October 31 2026 (dates subject to change).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Casa Ticul
Casa Ticul Hotel
Casa Ticul Playa del Carmen
Casa Ticul Boutique Hotel Koox Luxury Collection
Hotel Casa Ticul Playa del Carmen
Hotel Ticul
Ticul
Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico
Casa Ticul Boutique Koox Luxury Collection Playa del Carmen
Casa Ticul Boutique Koox Luxury Collection

Frequently asked questions

Is Casa Ticul Hotel Boutique 5Th Av currently open?
This property is closed from November 8 2024 to October 31 2026 (dates subject to change).
Does Casa Ticul Hotel Boutique 5Th Av offer free cancellation for a full refund?
Yes, Casa Ticul Hotel Boutique 5Th Av does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Ticul Hotel Boutique 5Th Av?
Yes, there are 2 outdoor pools.
Are pets allowed at Casa Ticul Hotel Boutique 5Th Av?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Ticul Hotel Boutique 5Th Av?
Sorry, there's no onsite parking at Casa Ticul Hotel Boutique 5Th Av.
What are the check-in and check-out times at Casa Ticul Hotel Boutique 5Th Av?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Casa Ticul Hotel Boutique 5Th Av?
No, this hotel doesn't have a casino, but Riviera Gran Casino (18-min walk) is nearby.
What is there to do at Casa Ticul Hotel Boutique 5Th Av and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include beach cabanas and a picnic area. Casa Ticul Hotel Boutique 5Th Av also has a garden.
Are there restaurants at or near Casa Ticul Hotel Boutique 5Th Av?
Yes, there's an onsite restaurant.
What's the area around Casa Ticul Hotel Boutique 5Th Av like?
Casa Ticul Hotel Boutique 5Th Av is in Downtown Playa del Carmen, a short 5-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach.

Casa Ticul Hotel Boutique 5Th Av Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Good

Close to beach. Poor pool maintenance.
Jesus, 1-night family trip
Verified Expedia guest review

2/10 Poor

The pictures of the property are NOTHING like the real thing. The pictures are old and so is the hotel. Both pools were dirty and could only use one. There were no pool chairs and the place was basically falling apart
Anthony, 3-night trip
Verified Expedia guest review

2/10 Poor

Felt very dangerous, unkept. Pool hasn’t been cleaned in ages. I left before the first night and am trying to get a refund.
Laurel, 4-night trip
Verified Expedia guest review

2/10 Poor

Absolutely not happy not cleaned horrible rooms not safe pool Dirty everything at that hotel Was not cleaned
Geronimo, 1-night trip
Verified Expedia guest review

4/10 Fair

No hot water, no wifi
Ben Ori, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible
This place is horrible, smells disgusting and rooms and facilities is nothing compared to the pictures online.
Erick, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

vicente, 1-night trip
Verified Expedia guest review

2/10 Poor

Well I got to the hotel, wasn’t expecting much since it’s a small boutique hotel, just to rest really. Unfortunately the AC was damaged, I have the pictures and in the morning the WC was flooding the bathroom and room, I slipped but managed to catch myself before severely hurting myself. Please check your rooms properly before.
Verified Expedia guest review

4/10 Fair

Cassandra, 5-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

Susana, 1-night trip
Verified Expedia guest review

2/10 Poor

I don’t like nothin
Esperanza, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel in a great location. Very helpful and courteous staff. Highly recommend!
Barry, 2-night trip
Verified Expedia guest review

2/10 Poor

Disgusting
I checked in, and was given room #1. There was mold throughout the entire room which it also smelled moldy and mildewy. I informed the front desk and asked for a refund. I was shown a different room (room #11) which upon first sight, looked presentable. Over the course of my 5 day stay, the showered sprayed water over the door, down the wall, all over the floor so I had a flood in the bathroom. The a/c worked for about the first 15 minutes it was running, then turned to warmer air. It leaked all over the floor as well. No hot water in shower but there was in the sink. When using the sink, I could not get the facet to turn off so I eventually gave up and tried again later. I was successful the 2nd time. Just too much going on! This property needs a major haul!
Laura, 5-night trip
Verified Hotels.com guest review

2/10 Poor

This property is a complete health hazard. The pictures listed are deceptive and from over 10 years ago. DO NOT stay at this hotel. Just to name a few things that I witnessed first hand. -Filthy mattress with body fluids, mold, stains etc. in my room and older mattresses scattered in hallways around the hotel. (Yes you read that correctly) -Broken staircases with cement buckets holding them together. -cracked walls and ceilings with holes. -Filthy towels and bed sheets with bodily fluid, blood stains and mold. -old filthy dated smelly furniture -no hot water -filthy green pool -filthy bathrooms with cracked walls and broken doors. I can honestly go on and on. I booked a 5 night stay and left after one night. Reason I stayed was because I arrived in the late evening and wasn’t able to book another night elsewhere. This place is disgusting to say the least and the owners don’t seem to care. My family and I stayed here over 10 years ago and it was a beautiful boutique then. Unless you are comfortable living in filth, stay away.
Evelia, 5-night family trip
Verified Expedia guest review

4/10 Fair

Just the location was very good other than that very old and not good ,very noisy.
Martha, 1-night family trip
Verified Travelocity guest review

2/10 Poor

The only convince is the location. Other than that bad service . So dirty rooms. The check in delays to much. Not hot water in the restrooms. Pool whit moll. In general this place is dirty over all. I will never recommend. To any one.
Rafael, 3-night family trip
Verified Expedia guest review

8/10 Very good

The TV didn't work, the restroom had a bad smell.
ADRIANA, 3-night family trip
Verified Expedia guest review

4/10 Fair

Staff and location nice. Property falling apart, and they dont care. Asked to fix hanging broken lamp first day (just needed a screwdriver!!) sink leaked all over floor. Prepaid 5 days. Wish I had not..
Douglas, 6-night trip
Verified Expedia guest review

8/10 Very good

Hit the mark
We needed a room for one night and this worked perfectly. Our requirements were a good bed and AC and fairly quiet. Met all 3 objectives perfectly. Staff were friendly and helpful.
Craig, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Tired Hotel
Its ok for a cheap night, but the infrastructure is very worn out. Needs a major upgrade. The area is very noisy untill about midnight.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Muy descuidado todo. No cuenta con agua caliente y en nuestra estancia no hubo wifi ni TV. En las fotos ofrece un desayuno más completo. Solo es un reducido plato de fruta y café. En general no recomiendo
Hugix, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Md Nasir, 3-night trip
Verified Expedia guest review

6/10 Good

It’s a like a used Lamborghini
This hotel has some good designs but had seen better days. The hotel is on fifth Avenue across from the Coffee café. This is prime real estate and it’s a great place for people watching. it’s close to many restaurants and bars. The hotel is well-designed when it was built in the early 90s but management has failed to upkeep the facility. For example, there are three pools but only one works. There is missing wood on the banisters. The cable suspended shelving are broken and the wood that the shelves are made from peeling the stone basin has stains there is not enough towels and no comforter Continental breakfast was a nice touch in the view from the breakfast room is good. The noise level from the drunks in the hotel and on the street made it difficult to sleep.
TRANG, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice place to to stay with a good staff with walking distance of the beach. They have street parking so and a street parking on Sundays.
Verified Expedia guest review