Sofía by Bunik offers the perfect blend of relaxation and fun in Playa del Carmen. Unwind with a massage, lounge by one of the two outdoor pools, or enjoy beach activities with towels provided. With free WiFi and multilingual staff, you'll feel right at home.
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
What's nearby
Quinta Avenida - 6 min walk - 0.6 km
Central Square - 11 min walk - 1.0 km
Mamitas Beach - 11 min walk - 1.0 km
Playa del Carmen Main Beach - 11 min walk - 1.0 km
Playa del Carmen Maritime Terminal - 3 min drive - 2.2 km
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Tulum Intl. Airport (TQO) - 95 min drive
Cozumel Intl. Airport (CZM) - 12.5 miles/20.2 km
Restaurants
Choux Choux Cafe - 2 min walk
La Ceiba de la 30 - 3 min walk
Papa Charly - 3 min walk
Basic Foodie - 2 min walk
Lali Pastelería - 2 min walk
About this property
Sofía by Bunik
Sofía by Bunik offers a great location, putting you within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. There are 2 outdoor pools, a terrace, and in-room conveniences like refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
45 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
What to do
Pool table
Services
24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Beach towels
Facilities
Terrace
2 outdoor pools
Spa services
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible concierge desk
Room amenities
Be entertained
32-inch LED TV
Home comfort
Air conditioning
Window screens
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchenette
Cookware, dishes, and utensils
Blender
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen
Frequently asked questions
Does Sofía by Bunik offer free cancellation for a full refund?
Yes, Sofía by Bunik does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sofía by Bunik?
Yes, there are 2 outdoor pools.
Are pets allowed at Sofía by Bunik?
Sorry, pets aren't allowed.
Is parking offered on site at Sofía by Bunik?
Sorry, there's no onsite parking at Sofía by Bunik.
What are the check-in and check-out times at Sofía by Bunik?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Sofía by Bunik?
No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.
What is there to do at Sofía by Bunik and nearby?
Sofía by Bunik has 2 outdoor pools and spa services.
Does Sofía by Bunik have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and cookware.
What's the area around Sofía by Bunik like?
Sofía by Bunik is a short 11-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Quinta Avenida. Travelers say that the hotel is in a great location.
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Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Mar 2025
Place is great. My new go to in Playa.
Ana at the front desk is the best.
Chern
Chern, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
21 Feb 2025
Jan
Jan, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Feb 2025
catharine
catharine, 2-night trip
Verified Hotels.com guest review
6/10 Good
7 Feb 2025
Joie
Joie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Feb 2025
Good Value
Loved the location of Sofia and the pool. We stayed two nights. For longer stays I'd want a bit more spaceand amenities. It can be noisy in the hotel and outside, but that's typical. All in all, a good value.
Patricia
Patricia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 Jan 2025
More detail to cleaning
There was long dark hair all over the room, quite disturbing. There was a cook top but no pots, one glass, 2 dirty forks, no spoons (tough to eat our yogurt in the morning). There was just sheets, no comforter. First impressions where it was a pretty room, but we were very disappointed with the cleanliness.
Joie
Joie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Jan 2025
Cute property friendly staff
Perfect location I’d you want to be within walking distance of 5th Ave. located by two night clubs so it’s loud at night. Staff was extremely helpful, friendly and efficient. Pay parking outside 10 pesos/ hr until 10pm. Decent complimentary breakfast in lobby. Gated entrance. Front desk always open. Spacious rooms comfortable beds. Common areas. Property a bit dated and a little loud at night otherwise would give it a 5 star. Thank you
Christ
Christ, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jan 2025
Paul
Paul, 2-night trip
Verified Hotels.com guest review
6/10 Good
26 Jan 2025
Jessica
Jessica, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jan 2025
pippa
pippa, 6-night trip
Verified Hotels.com guest review
8/10 Very good
21 Jan 2025
Wonderful
Only issue is the sound proofing of the rooms, found it very noisy.
Tammy
Tammy, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2025
Great price , great location, nice and comfortable
Marco
Marco, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 Jan 2025
Loved the rooftop pool, NOT for light sleepers
Loved the rooftop pool with hammocks and in water loungers. Great value and location. Room was okay but a bunch of little things. Paint was peeling and walls looked dirty. Water pressure wasn’t good. And the walls really thin. Could hear construction outside and everything in rooms next to and above you. And hallways were really hot as others have commented. Staff was friendly and helpful with resolving issues esp when our airport shuttle didn’t show up
Verified traveller
7-night family trip
Verified Hotels.com guest review
2/10 Poor
4 Jan 2025
I called to asked to drop our bags off early because we had an excursion that day and couldn’t check in until 3pm. We get to the hotel around 11:15am wait around and charge our phone. The front desk person allow us to put our stuff in a secluded area. She never said they didn’t have power because part of the hotel had a little power. We come back from our excursion to find out that it hasn’t been power all day and we got back to the hotel around 7pm that evening. Which if we would have known earlier I could have found us elsewhere to stay. At this point we literally just changed our flight and flew home. Still waiting on my full refund.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
6/10 Good
3 Jan 2025
Could have been better
The hotel was lovely but the shower on the pool deck didn’t work and there was no hot tub which would have been nice or to heat the pool as the weather is cooler this time of year.
Charmaine
Charmaine, 2-night trip
Verified Hotels.com guest review
4/10 Fair
31 Dec 2024
Bare
The hotel is centrally located and could be a nice stop after a long trip. However the room was totally bare: it had a kitchen without any appliances or china or pots, not even a coffee maker or a tea kettle.
The staff was indifferent, fortunately we only stay one night.
Serge
Serge, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Johnny
Johnny, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 Dec 2024
Maintenance Required but Great Service
This hotel needs some maintenance. We had some issues over the 56 day stay. Ants were an everyday experience. No hot water in the shower or the jaccuzi . Pool is really cold, too cold to use mid day.Several power outages and elevator shut downs over the same period.Kitchen needed more supplies.No sound proofing in any room.
Miguel and Lorena were of great service over our time at the Sofia. Lorena was one of the best housekeepers we have had. When my partner was biten by spiders, Lorena purchased some topical medication for her to use the next day. That was " over the top" service.
We just hope the Sofia can get some major help on the other issues required.
Peter
Peter, 28-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Great location ,proximity to everything ,beach ,re
Giuseppe
Giuseppe, 12-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Moises
Moises, 2-night trip
Verified Hotels.com guest review
4/10 Fair
19 Dec 2024
Zach
Zach, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Beautiful property. Friendly helpful service
Nathaniel
Nathaniel, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
Sungjin
Sungjin, 4-night trip
Verified Hotels.com guest review
8/10 Very good
12 Dec 2024
robert
robert, 5-night trip
Verified Hotels.com guest review
8/10 Very good
11 Dec 2024
8 out of 10
Location is very good. Receptionist was kind and helpful. Easy to go to downtown and Megamart. I stayed in room 309. Room was clean. However, hot water is not available, and water pressure is very low. Except for the water issue, it is a good hotel.