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Mahekal Beach Front Resort & Spa

Photo gallery for Mahekal Beach Front Resort & Spa

4 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
4 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Overview of Mahekal Beach Front Resort & Spa

VIP Access

Mahekal Beach Front Resort & Spa

4.0 star property
4-star beachfront hotel with spa, near Mamitas Beach

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is CA $364
Price available on 12/14/2022
Map
38 St And The Beach, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Fitness center
  • Free beach club on site
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 1 min walk
  • Quinta Avenida - 4 min walk
  • Mamitas Beach - 1 min drive
  • Playa del Carmen Maritime Terminal - 13 min drive
  • Playacar Golf Club - 16 min drive
  • Tres Rios Ecopark - 21 min drive
  • Xplor Theme Park - 19 min drive
  • Xcaret Eco Theme Park - 23 min drive
  • Ferry to Cozumel - 27 min drive
  • Maroma Beach - 27 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km
  • Airport shuttle (surcharge)

Restaurants

  • La cueva del Chango - 3 min walk
  • Amate 38 - 3 min walk
  • Cocotte Cita - 4 min walk
  • Gluay Maai Thai - 4 min walk
  • Las hijas de la Tostada - 5 min walk
Map

About this property

Mahekal Beach Front Resort & Spa

At Mahekal Beach Front Resort & Spa, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be just steps from Playa del Carmen Main Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Serving Mexican cuisine and offering garden views, Cocina is one of 3 restaurants and 3 bars/lounges. Other highlights at this upscale hotel include a beach bar, a fitness center, and a spa tub. Fellow travelers love the overall property condition and location.

All-inclusive

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Bicycling
Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 90 fee, and antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
  • Guests may be subject to health screenings for COVID-19 at the property.
  • The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room, up to 20 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas

Parking

  • Onsite parking available only on request
  • Onsite self parking (USD 168 per day)
  • Offsite parking nearby (USD 7 per day)
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Scuba diving
  • Shopping
  • Pool table
  • Bicycle tour information
  • Ecotours nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 33 buildings/towers
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Fitness center
  • 4 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

All-inclusive

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Bicycling
Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.
Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2021 Travel + Leisure 500.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 80
  • Christmas Eve (24 December) Gala Dinner per child: USD 40 (from 3 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: USD 80
  • Christmas Day (25 December) Gala Dinner per child: USD 40 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80
  • New Year's Eve (31 December) Gala Dinner per child: USD 40 (from 3 to 12 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 80
  • New Year's Day (1 January) Gala Dinner per child: USD 40 (from 3 to 12 years old)
  • Service fee: USD 15 per person, per night
  • Resort fee: USD 35 per accommodation, per night
  • Resort fee inclusions:
    • Beach towels
    • Fitness center access
    • Sporting facilities or equipment
    • Bicycle storage
    • Internet access (may be limited)
    • In-room safe
    • In-room bottled water

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 19 for adults and USD 19 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 302 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 5 and 12 costs USD 302 (roundtrip)
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 29.75 per accommodation, per night

Parking

  • Self parking costs USD 168 per day
  • Parking is available nearby and costs USD 7 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa tub, and guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities; masks are required in public areas for unvaccinated guests.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

On-site PCR COVID-19 testing is available for a USD 90 fee, and antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Parties and events are allowed on site.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Front & Spa Del Carmen
Mahekal Beach Front Resort Spa
Mahekal Beach Front Resort & Spa Hotel
Mahekal Beach Front Resort & Spa Playa del Carmen
Mahekal Beach Front Resort & Spa Hotel Playa del Carmen

Frequently asked questions

Does Mahekal Beach Front Resort & Spa offer free cancellation for a full refund?
Yes, Mahekal Beach Front Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mahekal Beach Front Resort & Spa?
As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at Mahekal Beach Front Resort & Spa on 11 Dec 2022 start from CA $364, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mahekal Beach Front Resort & Spa?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Mahekal Beach Front Resort & Spa?
Yes, there are 4 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Mahekal Beach Front Resort & Spa?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 20 lbs per pet. There's a charge of USD 29.75 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Mahekal Beach Front Resort & Spa?
Yes. Self parking costs USD 168 per day.
Is airport shuttle service offered by Mahekal Beach Front Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 302 per person roundtrip.
What are the check-in and check-out times at Mahekal Beach Front Resort & Spa?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Mahekal Beach Front Resort & Spa and nearby?
Have fun with onsite activities like beach yoga and scuba diving. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Mahekal Beach Front Resort & Spa also has 3 bars, a fitness center, and beach cabanas, as well as spa services and a garden.
Are there restaurants at or near Mahekal Beach Front Resort & Spa?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views. Nearby restaurants include La cueva del Chango (3-min walk), Amate 38 (3-min walk), and Cocotte Cita (4-min walk).
Does Mahekal Beach Front Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Mahekal Beach Front Resort & Spa like?
Mahekal Beach Front Resort & Spa is in Downtown Playa del Carmen, a short 1-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Quinta Avenida. Travelers give top marks for the hotel's prime location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Mahekal is a 10 out of 10.
Mahekal was absolutely fantastic, never been outside of my country before and was very nervous and they made us feel like family. Service was amazing as well. They took the time to make sure we were comfortable. It was everything i was hopping for and more. The place is beautiful, perfect for a family get away or for a romantic vacation. Word can not express how happy we are with our stay. We will be coming back. Will nit stay anywhere else. Mahekal is a authentic maya bungalow style. All hotels/resorts look the same. If you want something different and something that will stick with you forever mahekal is the place to go. The staff was amazing and silly question we had they were right there eager to help explain and educate us about the resort and the history of their community. They keep the beach clean, they have their own tractor to clean the beach and guards to keep the beach goers out around the clock.
Samantha, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning!
Mahekal was incredible! Property was gorgeous and so well maintained. We were blown away just walking through the property. Staff was super friendly! If you want to do the pottery painting, make sure you do it at least a day or 2 before you leave. You paint and then have to come back next day to pick it up. We didn’t realize that and went to do it on our last day so couldn’t do it. Beach in front is a public beach, but they have beach chairs roped off for Mahekal guests only and guards enforcing entry. Only thing I wish they had during check in was some more explanation to what restaurants are and aren’t included/not included in the “free” meals and the “dinner credit”. It was explained but I feel there are so many can/cants that after I sat down and looked at the map we had to go back and ask them again how it worked and then we still ended up getting it wrong and paying more at dinner than we thought we were going to. So that was a bit confusing. All in all, it was an incredible place and trip and we will definitely be coming back for another relaxing time.
Main lobby
Grounds
Beach view room with plunge pool
Grounds
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mahekal is one of the best places I’ve stayed in my entire life. Book this place above all else without any worry, you will not be disappointed. The staff, location, beauty all around.. it’s magnificent.
Jose, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

Be aware, all inclusive package it’s NOT really all inclusive. You are give a drinks and good menu where it’s all included and unlimited but there are exclusions. Certain cuts of meats are extra, drinks not the menu are extra and any room service is not included. Other than that great place, just know what you are paying for and what is extra.
Cuauhtemoc, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The employees really made our trip the best experience we ever have had on a vacation. I would recommend this resort to anyone. It was a great vacation. Thank you so much, we will be back!!!
Brent, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

If you’re looking for a place to relax and enjoy the water this is the spot and close to 5th Avenida
Juana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was super attentive and friendly!!!! Awesome location walking distance to shops/restaurants and on site breakfast was the absolute best! Would return
Yvonne, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lovely property, well kept and very friendly staff. Dining was good - breakfast was the best. Unfortunately, a major seaweed problem at the beach which was not their fault at all.
Lisa, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing place to stay! From location, food, staff and room! This is our second year in a row we go! We are planning to return next summer as well. This place has a tropical calm vibe to it. We preferred this over luxury looking hotels or “party vibe”. Walking distance from everything in Playa. 3 restaurant options at resort but the food at Fuego Restaurant is just that, fire! We did get the breakfast and lunch or dinner option included which is very well worth it. We stayed in a Palapa room with amazing beach view! Highly recommended.
Giovani, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome pet friendly property, well located and with a nice staff. Good food as well. Little noisy on saturday night for a near by event but I really recommend to come here to relax and enjoy the palapa!
Valeria, 4-night family trip
Verified Expedia guest review