Ctra Chetumal-Puerto Juarez Km, 256-100, Municipio Solidaridad, Kantenah, QROO, 77710
What's nearby
Cenote Azul - 5 min drive
Akumal Beach - 11 min drive
Yal-ku Lagoon - 15 min drive
Xel-Há Park - 15 min drive
Half Moon Bay - 16 min drive
Getting around
Cancun Intl. Airport (CUN) - 67 min drive
Tulum Intl. Airport (TQO) - 73 min drive
Cozumel Intl. Airport (CZM) - 23.7 miles/38.2 km
Restaurants
Xtra Time Sports Bar - 2 min walk
Guacamayas Bar - 4 min drive
Mezcal Lobby Bar - 6 min drive
Beach Bbq - 3 min drive
Lobby Bar White Sand - 5 min walk
About this property
TRS Yucatan Hotel - Adults Only - All Inclusive
Putting you within a 10-minute drive of Puerto Aventuras Marina, TRS Yucatan Hotel - Adults Only - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Serving Argentinean cuisine, El Gaucho is one of 14 restaurants and 20 bars/lounges. Other highlights at this luxurious property include a beach bar, a fitness center, and a spa tub. The pool and helpful staff get great marks from fellow travelers.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Windsurfing
Land activities
Fitness facilities
Miniature golf
Soccer
Tennis
Tennis lessons
Volleyball
Lessons/classes/games
Aerobics
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
454 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
14 restaurants
20 bars/lounges
Beach bar
Poolside bar
Swim-up bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
What to do
On a private beach
Tennis
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Basketball
Racquetball/squash
Archery
Mini golf
Segway rentals/tours
Kayaking
Windsurfing
Evening entertainment
Shopping
Pool table
Golf lessons nearby
Hiking/biking trails nearby
Boat tours nearby
Scuba diving nearby
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Segway rentals/tours
Facilities
4 buildings/towers
Built in 2006
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Fitness center
3 outdoor pools
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Handrails in stairways
Room amenities
Be entertained
IPod docking station
55-inch flat-screen TV
Premium cable channels
Streaming services
Pay movies
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
El Gaucho - This steakhouse specializes in Argentinean cuisine. Guests can enjoy drinks at the bar.
Tentazione - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
La Boheme - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.
Helios - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Facility access costs USD 35 per person, per day. Facilities include a sauna and a spa.
Guests under 18 years old are not allowed in the swimming pool or spa tub
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
Palladium Yucatan Royal Suites
Royal Suites Palladium Yucatan
Royal Suites Yucatan Palladium Kantenah
Royal Suites Yucatan Palladium Resort
Royal Suites Yucatan Palladium Resort Kantenah
Royal Suites Yucatan Adults All Inclusive Kantenah
Royal Suites Yucatan Adults Kantenah
Royal Suites Yucatan Adults All Inclusive
Royal Suites Yucatan Adults
The Royal Suites Yucatan
TRS Yucatan Hotel Adults All Inclusive Kantenah
TRS Yucatan Hotel Adults All Inclusive
TRS Yucatan Adults All Inclusive Kantenah
TRS Yucatan Adults All Inclusive
The Royal Suites Yucatan Adults Only All Inclusive
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Adults Inclusive
Trs Yucatan Inclusive Kantenah
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah
Frequently asked questions
Does TRS Yucatan Hotel - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, TRS Yucatan Hotel - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TRS Yucatan Hotel - Adults Only - All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at TRS Yucatan Hotel - Adults Only - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at TRS Yucatan Hotel - Adults Only - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at TRS Yucatan Hotel - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at TRS Yucatan Hotel - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. TRS Yucatan Hotel - Adults Only - All Inclusive also has 20 bars, a private beach, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near TRS Yucatan Hotel - Adults Only - All Inclusive?
Yes, there are 14 onsite restaurants, featuring Argentinean cuisine.
Does TRS Yucatan Hotel - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
TRS Yucatan Hotel - Adults Only - All Inclusive Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Nov 2024
Gabriel
Gabriel, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Eladio emilio
Eladio emilio, 4-night trip
Verified Hotels.com guest review
4/10 Fair
21 Sep 2024
If you got all the time, this is the one. But i was there for 3 days and I did not get to envoy all the resort because it is too big and transportation is inconvenient. You have to literally wait for the shuttles at least 5~20 minutes depends area you go to. Feel like they make you visitors spend time waiting most of the day. And this was during slow season. Rooms- we changed twice because of musty smell and untidy room. Sheets and all the clothes are humid, spotty. Room walls are old, and wet. Room phone is hard to function, looks like one from 90s home phone that you can barely hear.
sangha
sangha, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
21 Sep 2024
We enjoyed the property overall, loved our room with private pool. Our butler Ricardo was professional and personable. The one thing we did not love is how there was an array of sales pitches.
Gabrielle
Gabrielle, 5-night romance trip
Verified Expedia guest review
8/10 Very good
20 Sep 2024
Alain
Alain, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2024
10/10 very hospitable highly recommended. Definitely coming back in the future
Mikkel
Mikkel, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Sep 2024
Our stay at TRS Yucatán was incredible. Best service I’ve ever experienced from the butlers to the waitstaff at all the restaurants, everyone went above and beyond. Fernanda, our expedia concierge, was so attentive and made our stay so special with decorations on our table to celebrate my boyfriend’s birthday. All of the restaurants were delicious and the chefs were all willing to cater to my vegetarian diet by providing multiple options to choose from. We also used the onsite scuba center to dive the cenotes which was incredible and well organized. We felt very safe with our dive guide Chris. Would definitely recommend TRS Yucatán Hotel.
Amelia
Amelia, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Sep 2024
Everything was great!
Cody
Cody, 5-night trip with friends
Verified Expedia guest review
8/10 Very good
18 Sep 2024
Rebecca
Rebecca, 4-night trip
Verified Hotels.com guest review
8/10 Very good
18 Sep 2024
Steven
Steven, 5-night trip
Verified Expedia guest review
4/10 Fair
17 Sep 2024
.
Sully
Sully, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2024
amalia
amalia, 4-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
.
Teleola
Teleola, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
A few girlfriends and I went to TRS to celebrate a bachelorette. Before we got there, Fernanda extended her services to help plan our trip to make it special and memorable. To say she exceeded our expectations is an understatement! She made every aspect of our stay feel exclusive and so special! From
unexpected personal touches at dinner reservations, shout outs and VIP treatment at events being held at the hotel, and the way she took the lead in helping us decorate our hotel rooms for the bride to be. We are so greatful, and because of her, our stay more than exceeded our expecations and we will gladly be back! Great trip. Thank you!
Kristy
Kristy, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
The TRS Yucatan team has one of the most welcoming and supportive staff. From the beginning of the trip, they make sure all your needs are being fulfilled. Every employee from each department was attentive to all the guests throughout the stay. I met people who have been coming to TRS Yucatan for the past six years and that’s a clear sign of how amazing the employees are. Many dining options and relaxing areas for any taste. Excellent job!
Jean
Jean, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
I had an excellent stay for my birthday. This hotel is the definition of luxury. Fernanda was the BEST customer service person I’ve ever dealt with and Monica was amazing as well. Thank you so much for such an incredible experience. I will be back soon.
Kirsty
Kirsty, 4-night romance trip
Verified Expedia guest review
2/10 Poor
15 Sep 2024
TRS has to be the worst all inclusive I have ever stayed at. They push the upgraded rooms which we purchased but wouldn’t listen to our complaints about our AC not cooling. After the third day of numerous complaints, and getting a severe sinus infection from the black mold in the room. We were told the compressor needed to be replaced. What’s frustrating is that for 3 days we were told we were the problem because we lowered the AC too low. My husband had to get a taxi & leave the property to go get me antibiotics & steroids to treat my infection. Fernanda, Johnathan & Jorge all managers apologized & tried to put rose petals on on a few of our tables when I could attempt to make it out for dinner but the one night they were supposed to offer free bottle of champagne at the cabaret dinner show we paid for, the waiter never offered it to us. He also only brought my dinner out but never my husbands. All the food lacks flavor. The customer service has no follow through or true desire to assist in customers needs. The only thing we may have enjoyed might have been our spa day but that was ruined by our multiple encounters with pointless technicians. I spent the bulk of my trip in my 2nd room very sick. This was a wasted trip. I do not recommend getting room 6606. The butlers offer no help. They don’t keep up the rooms or take care of it the way they should. Not once did they try to offer a discount for our inconvenience at checkout. I would not stay at this resort.
Lisa Moreno
Lisa Moreno, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2024
Celine
Celine, 4-night trip
Verified Expedia guest review
6/10 Good
15 Sep 2024
Jessica
Jessica, 3-night trip
Verified Expedia guest review
8/10 Very good
14 Sep 2024
Resort is huge and beautiful. However, everything is a bit far apart so walking can be a bit much. Food from the restaurants were really good, I didnt like the buffet food. The grill burgers really good. They have hookah however, I wouldn’t recommend it. Bad part is after 11 there is really nothing to do. Nearest party spot is 45-60 away. Airport is an hr away as well. Still very nice overall
Eisha
Eisha, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2024
Alberto
Alberto, 4-night trip
Verified Expedia guest review
6/10 Good
14 Sep 2024
The property , facilities and food are great in general. But main issue is that the staff are not well trained . I felt like being scammed as staff sell us a premium package but not able to book the restaurant. Then it took us so much time to get the issue resolved . The property most common area has no AC or very limited
For the restaurant , they should consider to remove the process for customers to wait for waitress to lead to the table , in general wait time is more than 15 minutes
Also the butler service is totally useless
Shirley
Shirley, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Sep 2024
We absolutely LOVED our stay at TRS. The staff was incredible. The moment you walk in the door you are treated like royalty, until the moment you leave. Highly recommend if you are considering.
The only downfall we had was limited vegan options in some of the restaurants. We were able to figure it out but it was not enough to never come back.
We loved that we had access to all the resorts on the property.
It was the perfect mix of beach, luxury, jungle and city life. We took the public transit off site and explored for 2 of our 6 days there. So much to do and see. HIGHLY recommend.
Mansa
Mansa, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Sep 2024
Very nice property. Extremely friendly staff, very clean property, beautiful beach . Excellent food. Overall, meets all the 5 star hotel criteria. Very happy with the stay at this hotel and would definitely go back.
Fadil
Fadil, 13-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Sep 2024
Awesome room with great view!
Service staff and housekeeping went the extra mile. 24 hr. room service was great.