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Grand Residences Riviera Cancún All Inclusive

5.0 star property
Beachfront hotel in Puerto Morelos with spa and beach bar

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Photo gallery for Grand Residences Riviera Cancún All Inclusive

Relax by the ocean-view pool, surrounded by palm trees and featuring a unique mosaic design.
Relax in the hot tub with ocean views, surrounded by lounge chairs and a shaded table.
Relax by the pool or on the beach, surrounded by palm trees and ocean views.
Enjoy a meal in our restaurant with a variety of seating options and a central decorative plant.
Enjoy cooking in this well-equipped kitchen with oven, microwave, and refrigerator.
Grand Residences Riviera Cancún All Inclusive, a luxury beachfront escape, offers the perfect setting to unwind with 2 poolside bars and a swim-up bar. Relax in style on the white sand beach or rejuvenate at the spa with treatments like hot stone massage and aromatherapy. Guests rave about this haven's helpful staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Free airport shuttle
  • 2 outdoor tennis courts
  • Fitness center
  • Beach umbrellas

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Microwave
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite King Bed

Relax in this stylish room with a large bed, two benches, and a ceiling fan. Enjoy a view of the outdoors from the large window and access to a balcony.

Junior Suite King Bed

10.0 out of 10
Exceptional
(32 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for One Bedroom Master Suite Beachfront

Relax in this serene retreat with a large bed, desk, and balcony offering ocean views.

One Bedroom Master Suite Beachfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 132 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Family Suite, 2 Bedrooms

Relax in this inviting room with a large bed, a painting above, and a seating area with a table and chairs, plus a balcony with a view.

Family Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 223 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds

View all photos for Family Suite, 3 Bedrooms

Relax in this inviting room with a large bed, a seating area, and a beautiful view.

Family Suite, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 281 sq m
  • 3 bedrooms
  • Resort view
  • Sleeps 10
  • 2 King Beds, 4 Twin Murphy Beds and 2 Double Beds

View all photos for Master Suite

Relax in this inviting living area with a flat-screen TV, comfortable sofa, and armchair.

Master Suite

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 132 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Junior Suite Beachfront

Relax in a spacious room with a large bed, comfortable seating area, and ocean views from the balcony.

Junior Suite Beachfront

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Plasma TV
  • 48 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Family Suite, 2 Bedrooms, Beach View

Relax in a spacious living area with a comfortable sofa set and a vibrant painting, offering a scenic view of the sea from the balcony.

Family Suite, 2 Bedrooms, Beach View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 223 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 8
  • 2 King Beds, 3 Twin Murphy Beds and 1 Double Bed

View all photos for Suite, 1 Bedroom, Private Pool

Relax by the pool surrounded by lush greenery and palm trees, featuring a hot tub and comfortable lounge chairs.

Suite, 1 Bedroom, Private Pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 291 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Junior Suite with Jacuzzi

Two large beds with white linens and throw pillows, a dresser, flat-screen TV, and desk with chair.

Junior Suite with Jacuzzi

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Plasma TV
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Beach View

Relax in this serene retreat with a large bed, desk, and balcony offering ocean views.

Family Suite, 3 Bedrooms, Beach View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 281 sq m
  • 3 bedrooms
  • Beach view
  • Sleeps 10
  • 2 King Beds, 3 Twin Murphy Beds and 3 Double Beds

Similar properties

Aerial view

Moon Palace Cancun - All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.2 out of 10, Very good, 2,808 reviews
The price is CA $444
CA $542 total
includes taxes & fees
Aug 31 - Sep 1
Moon Palace Cancun - All Inclusive
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About the area

Map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 6 min drive - 5.0 km
  • Ojo de Agua Beach - 6 min drive - 5.0 km
  • Puerto Morelos Beach - 11 min drive - 8.5 km
  • Monumento Ruta de los Cenotes - 12 min drive - 9.2 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 17 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive
  • Cozumel Intl. Airport (CZM) - 22 miles/35.3 km
  • Free airport shuttle

Restaurants

  • ‪Ile de France - ‬18 min walk
  • ‪Arrecife Restaurant - ‬15 min walk
  • ‪La Alhambra - ‬15 min walk
  • ‪Trattoria D'Gulio - ‬17 min walk
  • ‪Zan-Za Bar - ‬18 min walk

About this property

Grand Residences Riviera Cancún All Inclusive

At Grand Residences Riviera Cancún All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and beachside drinks, plus you'll be just a 5-minute drive from Puerto Morelos Town Square. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and aromatherapy. El Faro Grill, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a free airport shuttle, and a free kid's club. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 144 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 25
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
    • Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
    • This property offers airport shuttle pickup service from Cancun International Airport only.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Transfers

    • Free airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's games
  • Toys

What to do

  • On the beach
  • Bicycle tour information
  • Ecotours nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (1507 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Accessible airport shuttle
ROOM

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 47-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Furnished balcony

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.
Heaven Beach Bar - This beach bar specializes in international cuisine and serves lunch only. Open daily.
Pool Bar - This bar is located on the beach. Open daily.
Flor de Canela - This restaurant specializes in Mexican cuisine.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: MXN 3800.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

Also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert
HELP_OUTLINE

Frequently asked questions

Does Grand Residences Riviera Cancún All Inclusive offer free cancellation for a full refund?

Yes, Grand Residences Riviera Cancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Residences Riviera Cancún All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Grand Residences Riviera Cancún All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Residences Riviera Cancún All Inclusive?

Yes, there's free self and valet parking. Parking spots may be limited.

Is airport shuttle service offered by Grand Residences Riviera Cancún All Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Grand Residences Riviera Cancún All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Grand Residences Riviera Cancún All Inclusive and nearby?

Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Grand Residences Riviera Cancún All Inclusive also has 2 poolside bars, 3 bars, and a fitness center, as well as private indoor hot tubs, an arcade, and a garden.

Are there restaurants at or near Grand Residences Riviera Cancún All Inclusive?

Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and garden views.

Does Grand Residences Riviera Cancún All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Grand Residences Riviera Cancún All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Grand Residences Riviera Cancún All Inclusive like?

Grand Residences Riviera Cancún All Inclusive is located on the waterfront, a short 19-minute walk from Arrecife de Puerto Morelos National Park.

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Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Family friendly
Concierge
Recreation
Drinks
Trip

What guests liked

  • The beach at this property is beautiful, clean, and easily accessible with stunning ocean views. (38 reviews)
  • The property features multiple pools, including an adult pool, a lap pool, and a large general pool, all well-maintained and heated. (28 reviews)
  • Airport shuttle service was consistently described as comfortable, private, and professionally operated. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

It’s a great place to relax
Zelalem T, 5-night trip

10/10 Excellent

Smaller resort and not crowded at all; quiet at night; excellent room quality; excellent service; clean
Noor-Allah, 7-night trip

10/10 Excellent

Staff very welcoming Food very tasty Room very comfortable Drinks wide variety 10/10
Rajesh, 5-night trip

10/10 Excellent

Beautiful scenery
Anochili, 4-night trip

10/10 Excellent

Amazing property, staff, & food. Very quiet resort, with little to no evening entertainment options
Abby, 5-night trip

10/10 Excellent

Really great for solo female travel!!!
Irene Chanel, 3-night trip

10/10 Excellent

Absolutely beautiful!
Jessica, 3-night trip

10/10 Excellent

I like how the kids pool and the adults pool was close enough which enables the adults to watch over their kids while having fun. I wish there was more resturants on the facility. The kids club is the best i have seen so far and the staff at the kids club are so amazing!!!
Ermias, 6-night trip

8/10 Good

Great vacation!!
Donya, 4-night trip

10/10 Excellent

With exception for the front desk staff, all other staff members were exceptional!! I couldn’t figure out why the front desk employees were so rude. Dining selections were outstanding. It was very quiet and peaceful. It is the perfect place to relax.
Yolanda, 3-night trip

10/10 Excellent

Gracia, Mishel Josmar, Jesús were absolutely amazing along with all of the other staff - everyone was so kind, smiley & were trying so hard to please all guests!
Heather Eve, 6-night trip

10/10 Excellent

The support staff is what makes a resort great, and the Grand Residences has an abundance of this human resource. Special thanks to Jane M. and Horacio B. for making our vacation enjoyable and memorable. See you both next time.
Francisco M, 4-night trip

10/10 Excellent

Excellent location to relax , If you have kids , the kids club is amazing. Staff is so wonderful .
Nathalie, 7-night trip

10/10 Excellent

My family and I had a great experience at the Grand Residences, the place, and people were great very professional and pleasant. The only bad thing was the limited transportation since you need a taxi to go out the hotel to puerto Morales that is less than 5 minutes away., but great hotel overall
Franklin A, 5-night trip

10/10 Excellent

Wonderful customer service and attention to details. The food was authentic and the drinks were excellent. This is a great place when you're looking for a high-quality, relaxing vacation without all the noise.
Edna Echevarria, 4-night trip

10/10 Excellent

I love my staying! The staff is very friendly and polite. Specially my concierge Ms Melissa. The transportation service from and to the airport was excellent, the driver Mr. Elias is wonderful and very professional. I recommend this hotel 100%. Very happy with my staying.
REBECA A, 5-night trip

10/10 Excellent

The place is so nice and relaxing! We did the in Villa dining, spa, pool, deep sea fishing and the chef cooked it for us. The staff is truly amazing The airport shuttle is fabulous and so prompt and easy Only cons is check in with Diana so condescending and no upgrades as stated by Expedia and everything closes at 10pm If you are looking for a relaxing chill place that you will go to your room early this is for you!
Delilah, 5-night trip

10/10 Excellent

Amazing place to stay and get away. Everything from the food to the staff were amazing.
Stephen, 4-night trip

10/10 Excellent

Velma Jean, 3-night trip

8/10 Good

Not much to do at night
Arlene Trudy, 7-night trip

10/10 Excellent

The staff was amazing! I’ve stayed in many resorts but the way they managed it was beyond words! I would recommend EVERYONE to stay and experience their dining, stay, and massages.
Miguel Angel, 2-night trip

10/10 Excellent

Great
Barth, 2-night trip

10/10 Excellent

The customer service and hospitality was top-notch! Our conceriege, Liza, was extremely helpful - made our dinner reservations and reminded us daily. We enjoyed the cleanliness of the entire resort and the peaceful laidback atmosphere. Just a quick 5-7 min taxi ride to the Puerto Morelos town square where you can walk among the shops, enjoy ice cream, and do some souvenir shopping.
Georgia K, 4-night trip

8/10 Good

This property is grand, yet not over the top. It is comfortable and inviting.
Montoiya Wheat, 4-night trip

10/10 Excellent

Had a great time visiting. Perfect for an R&R getaway. Would love to come back.
Sarah, 5-night trip