Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
Puerto Morelos beachfront property with spa and casino

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Photo gallery for Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

2 outdoor pools, pool umbrellas, sun loungers
View from property
10 restaurants, breakfast served
Kayaking
Reception hall
Unwind at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only, where luxury meets tranquility. Enjoy a free breakfast buffet and unwind with a massage or yoga class on the pristine white sand beach. With 10 restaurants to choose from, snorkeling adventures and kayaking opportunities await you.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Casino
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Casino
  • 10 restaurants and 5 beach bars
  • 2 poolside bars and 4 bars/lounges
  • 6 swim-up bars
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • 3 indoor tennis courts
  • Health club
  • Sauna

Feel at home (6)

  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CA $426
CA $426 total
includes taxes & fees
Apr 28 - Apr 29

Room options

Available filters for rooms
Showing 12 of 12 rooms

Luxury Suite with Terrace Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Honeymoon Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Suite Swim Out Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 117 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Luxury Junior Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Suite Ocean View with Terrace Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
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About the area

Map
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500

What's nearby

  • Xoximilco - 12 min drive - 9.7 km
  • Moon Palace Golf Club - 14 min drive - 9.5 km
  • Petempich Bay - 21 min drive - 14.5 km
  • Puerto Morelos Beach - 22 min drive - 18.4 km
  • Puerto Morelos Town Square - 23 min drive - 20.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive
  • Tulum Intl. Airport (TQO) - 134 min drive
  • Cozumel Intl. Airport (CZM) - 30.6 miles/49.2 km

Restaurants

  • ‪Grand Lobby Bar - ‬15 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬16 min walk
  • ‪The Grill - ‬17 min drive
  • ‪Cusco - ‬18 min drive

About this property

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

At Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only, you can spend time at the beach enjoying beach umbrellas, beach massages, and sun loungers, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Gourmet Marche, one of 10 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 5 beach bars, a casino, and a nightclub. Fellow travelers say great things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 343 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 10 restaurants
  • 4 bars/lounges
  • 5 beach bars
  • 2 poolside bars
  • 6 swim-up bars
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Yoga classes
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Pool table
  • Windsurfing nearby

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2014
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • Designer stores on site
  • Casino
  • Full-service spa
  • 3 indoor tennis courts
  • Nightclub
  • 8 casino gaming tables
  • 12 casino slot machines
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Front entrance ramp

Room amenities

Be entertained

  • 49-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The Royal Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Gourmet Marche - This buffet restaurant serves breakfast, lunch, and dinner.
Zen - This restaurant serves dinner only. Open daily.
Hunter Steak House - This restaurant serves lunch only. Open daily.
Grazie Italian Trattoria - This restaurant serves dinner only. Open daily.
Taj | Indian Cuisine - This restaurant serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Renovations and closures

The property will be renovating from August 18 2025 to December 6 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Select guestrooms
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the property will make every effort to minimize noise and disturbance.

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Adults
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive
Hideaway Royalton Riviera Cancun Puerto Morelos
Hideaway Royalton Riviera Cancun
Hideaway at Royalton Riviera Cancun Adults Only All Inclusive
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only
Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only offer free cancellation for a full refund?

Yes, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, there are 2 outdoor pools.

Are pets allowed at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, there's a casino, featuring 12 slot machines and 8 gaming tables.

What is there to do at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only and nearby?

Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only also has 6 swim-up bars, 2 poolside bars, and a casino, as well as a nightclub, a sauna, and a Turkish bath.

Are there restaurants at or near Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, there are 10 onsite restaurants.

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only like?

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great amazing stay and easy check in.!!
We had an amazing time.!! I always stay at Royalton resorts and always had the best experience ever.! I actually booked to stay from Friday - Monday and had such a great tune that we booked another night on the resort… This was my first time booking a resort through hotel.com and it was a easy smooth experience
Ernika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ernika, 3-night trip
Verified Hotels.com guest review

6/10 Good

Family Vacation
Overall we had a good stay. I would not recommend paying extra for the diamond club as it didn’t provide much benefit although our butlers were very attentive. We were hoping there would be more activities for adults during the day and that coffee was provided throughout the resort especially in the mornings. They said there was coffee in The diamond club lounges but most of the time there wasn’t or it was cold. Reservations were very difficult to make and often could only get very early or very late. We recommend the Hideaway if you don’t have kids. The foam parties were a lot of fun!
Michele, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Stacia, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

So much to do inside the resort
Sakina, 3-night trip
Verified Expedia guest review

6/10 Good

Food was terrible
Christina Maria, 5-night romance trip
Verified Expedia guest review

4/10 Fair

We stayed at Hideaway and our room was great but it was right next to swamp. Really bad smell when opening door or balcony on rooftop. Hard to enjoy when it smells bad.
Satyesh, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Swamp in the back and side of the property. Nasty smell in the room. Property leaking from the ceiling everywhere. Otherwise good service and staff. Good food.
Niravkumar Mukeshbhai, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed my stay. I will be returning again in the future. I just wish to check in process was a little more smoother. I only went for the weekend and I felt like the staff during my check-in process was very inconsiderate. They held me hostage for over two hours before providing me with the keys to my room to discuss timeshares that I’m not interested in. Beautiful hotel with beautiful amenities. I love the room and the staff, but the check-in process needs major improvement. I went on vacation to relax not be harassed about a timeshare plan.
Karla, 2-night trip
Verified Expedia guest review

8/10 Very good

Gorgeous room… however i couldnt use the jacuzzi on the terrace that is specifically bought that room for because it would constantly make my power go out! Reservations for restairants constantly booked so i was only ever able to eat in the buffet.. buffet food was decent however i wanted to experience the other restaurants!!! So not fair smh i wouldnt go back.. however it wasnt TERRIBLE.. but just not for me
Jade, 3-night trip
Verified Expedia guest review

2/10 Poor

Did not get requested room ( 2 queen beds) and room was dirty when we arrived. They told us to go eat while they got us a new room ( they actually just sent a maid to clean it) Did not get compensated, even after being promised a bottle of wine. Room service always took 2 hours and it was near impossible to get bottled water anywhere on the resort. Club had the same music every night and the resort app did not work. Impossible to make any sort of food reservations. Could never get a spot by the pool and it was always shady due to the building. I would not recommend this resort.
Taylor Ann, 6-night romance trip
Verified Expedia guest review

6/10 Good

Had a great 1 week stay with my girlfriend at the resort. The staff are incredibly friendly and are very attentive (special shout out to Ruben, Ivan, Miguel and their co workers that work by the pool on the adult side of the resort) the food was good but nothing special, I have a sensitive stomach so and didnt get sick once so, that’s something. I did not like how incredibly overpriced and underwhelming the spa services were and I especially didn’t like how isolated the location of the resort is which left us relying on the extremely expensive taxi services. Overall it’s a great spot to chill out and enjoy the pool and beach for a week IF you’re not feeling planning on leaving the resort.
Serjay, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

I can honestly say after being there for 5 days, this was a very relaxing vacation and experience. Went for my wife’s birthday. The nightclub experience was fun, the hookah they offer. The dining options, the all you can eat buffet and breakfast. The spa was great considering they offer haircuts as well. Belen did a great job with my on the spot hair cut. The showers were hot, the jacuzzi worked, the room service was great, nobody was hounding you or upselling you everyone was just there to serve you and make sure your experience was one to remember. I don’t understand these negative reviews. You truly get to make your own experience and have fun the entire time. Choose your path, at the hideaway, the Royalton family experience, and the diamond club experience. All of it was great for family and kids… huge amounts of pools, great splash pads for kids…The sand was soft. Ocean was beautiful and the drinks continued flowing!
Michael, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent customer service from all departments!
Sandra Cecilia, 5-night family trip
Verified Orbitz guest review

2/10 Poor

No human should stay at this hotel .. it is the most filthy I’ve ever experienced in my years.. From balcony odors , bathroom, bedroom the entire place is funky.. Disgusting I checked in 3:30pm checked back out 4pm that how bad the hotel was.. Do not be deceived by the pictures.. Some Canadian owns the property, apparently he doesn’t care so much about he’s business I’m still waiting for my refund ..
Vincent Agboifo, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Best place ever
pedro salvador castillo, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I had a great experience while stayed at Hideaway Hotel. The place is beautiful.
Treva, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall had a great experience and stayed at the swim up room. Some of the rooms could be updated but overall i had a lot of fun.
Jordahn, 3-night romance trip
Verified Expedia guest review

6/10 Good

Hakeem, 2-night trip
Verified Expedia guest review

4/10 Fair

Charles, 6-night trip
Verified Travelocity guest review

10/10 Exceptional

Overall the property was great. Enjoyed the layout, different pool options, different food options. Staff very friendly and helpful. Our room had a bad odor for the first few days but then it went away the last few days.
Adam, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Daniel, 3-night trip
Verified Expedia guest review

6/10 Good

Terrible room
Absolutely terrible room! Do NOT go with the basic balcony. It faces an old road that is flooded with swamp water that smells terrible. We couldn’t even step outside because the smell was so bad, as well as the bugs that it brought along with it.
Sarah, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved Royalton. Such a beautiful resort. I lost my iPad and couldn’t even dwell on it considering the resort was so amazing and I had so much fun. Will visit again !
Shyanne, 4-night family trip
Verified Expedia guest review

6/10 Good

Sadiq, 3-night trip
Verified Expedia guest review