Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property
All-inclusive beachfront hotel with outdoor pool, near Cozumel Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Lobby
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Room service
  • Spa services
  • Babysitting
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is CA $227
CA $277 total
includes taxes & fees
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Room, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Room (With Jacuzzi)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Private bathroom
Hair dryer
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 4 min walk - 0.4 km
  • Stingray Beach - 12 min walk - 1.0 km
  • Punta Langosta Pier - 14 min walk - 1.2 km
  • Cozumel Maritime Terminal - 2 min drive - 1.9 km
  • Cozumel Museum - 2 min drive - 2.2 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬7 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

At Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and sun loungers, plus you'll be within a 15-minute walk of Punta Langosta Pier. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. Dining choices include 2 restaurants and the bar/lounge is a great place to grab a cold drink. Other highlights at this all-inclusive hotel include a fitness center, a children's pool, and a snack bar/deli. Fellow travelers say great things about the helpful staff and breakfast.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

At a glance

Hotel size

  • 179 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Private dining
  • Free reception
  • Room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Scuba diving

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Lockers available

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Magnifying mirror
  • Stair-free path to entrance

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Frequently asked questions

Does Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offer free cancellation for a full refund?
Yes, Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive and nearby?
Have fun during the warmer months with activities such as scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive also has a garden.
Are there restaurants at or near Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive?
Yes, there are 2 onsite restaurants.
Does Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive like?
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is in Colonos Cuzamil, a short 14-minute walk from Punta Langosta Pier and 12 minutes' walk from Stingray Beach. Travelers say the area is walkable and good for shopping.

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Location
Beach
Towns
Water
Breakfast
Diving
Bed

What guests liked

  • The pool was a highlight, described as beautiful, large, well-maintained, and excellent. (55 reviews)
  • Breakfast was a highlight, with many guests praising the variety, quality, and freshness of the food, including homemade omelets and fresh fruits. (21 reviews)
  • The beach area is nice, great for snorkeling, and has a beautiful reef with colorful fish. (26 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Jeffery, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and place to stay. Food and service was outstanding. A/C and hot water was excellent especially since past stays it was sub par. The staff is very accommodating and friendly. Great snorkeling right off their beach. Great pool!
Steven, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nicole Lee, 8-night trip
Verified Expedia guest review

2/10 Poor

The property is NOT worth
Alexey, 8-night family trip
Verified Expedia guest review

8/10 Very good

Just spent 8 days at this resort and this is my overall review. We went during down time so it was very quiet and not busy at all. The snorkeling right off the reefs outside of the resort is absolutely amazing we saw a little bit of everything from turtles and sting rays to hundreds of different kinds of fish and lobsters. We were disappointed that on the beach we rented a cabana and still had to get our own food and drinks there was no waitress for the cabana on the beach. The food was hit or miss but we never went hungry. There were several nights that the food was amazing. Several employees went above and beyond for us like Daniel and David in particular. We loved that we could rent a scooter right from the hotel so we could explore the entire island. We enjoyed the shows and games. The mexican folklore show is fantastic. The buildings are very dated but clean and nice. The room had great AC and a nice big bed. The bathroom is small but has everything you need. Our room had its own blacony with a jacuzzi tub but being so hot outside and with iguanas etc it was a bit hot and dirty so we did not use. The property needs updating but if you dont need bougie things its a great place to stay. Wish it was adults only but such is life. Also wish the drinks were a tad stonger and they had a larger beer selection but we made due just fine. We would definitely come back to visit this resort. Id love to see Wyndham put some money into updating like they did the Playa Del Carmen on
James M, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Good for the money
Natalia, 5-night family trip
Verified Expedia guest review

6/10 Good

Have been staying here for a few years. The staff is top notch. Everyone is very polite and helpful. The hotel itself is in need of an overhaul. The lobby is fine, but the rooms are really in need of some updating. The plumbing in the rooms need to be replaced. There wasn't a dresser with drawers in our room, so we put clothing where ever we could. They do have refrigerators in the rooms. The pool is usually a highlight, but was so hot it might as well have been a hot tub: not refreshing at all. Hotel Cozumel is a budget friendly hotel. The food is okay, but nothing to brag about. Mexican night is pretty good. It's an average place to stay.
Eric, 7-night romance trip
Verified Expedia guest review

2/10 Poor

The cleanliness of the hotel was a major issue. My room was not properly cleaned, with visible dirt in the bathroom and on the floors. It gave the entire place a neglected feeling, which was very off-putting for a supposed resort. To make matters worse, the food options were extremely limited. I expected a variety of dining choices, especially at an all-inclusive resort, but that wasn’t the case. The few options available were repetitive and lacked flavor, leaving much to be desired. Overall, this hotel did not meet my expectations, and I would not recommend it to anyone looking for a relaxing and enjoyable vacation in Cozumel. There are better options out there.
Calvin, 4-night family trip
Verified Expedia guest review

2/10 Poor

The resort was not cleaned. The food variety is small. The taste to the food. The rooms were dirty and the beds were hard. Overall will NEVER recommend this resort to anyone
Kia, 4-night family trip
Verified Expedia guest review

2/10 Poor

One of the rooms we’re not ready and we got there around 5. Shower dirty and the tub too high so it made the shower head way to low. Pool dirty. Only 2 dining places and one of them is outdoors and too many flies and too hot. Decided to go to a different hotel and we only stayed one night at this hotel. We checked out way before check out time and they still charged me another day even though we spent only one night there. Don’t be fooled, the pictures look beautiful on their website but it’s way different once you’re in the hotel.
Martha Veronica, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This property was amazing for a good weekend get away!!! 10/10 would recommend 😆
Kimberly Janeth, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Wyndham should be ashamed to put their name on this property. Come on, spend some money on the rooms. Paint peeling on the shower ceiling, rust in the metal soap shelf in shower, I have no clue what the drain is in the tub, bathroom door wood is rotting out and peeling apart. Room 1128.
Susan, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Checking in and out were quick and easy. I only saw a line at check-in once during the two weeks we were there. They were very accommodating when we asked to change from our ocean view room to a pool view room. (The ocean view rooms do have a little road noise and the designated smoking area is on the lawn below/ in front of the ocean view rooms.) We have been here multiple times and appreciate that they are updating, a little bit at a time. The rooms now have refrigerators, new (comfortable) mattresses, a desk, and reading lamps above the beds. The public restrooms have also been updated. The sinks, showers, and toilets could use updating, but are functional. Service was mostly exceptional. The front desk staff were professional and handled the couple requests we had promptly. The majority of the employees were friendly from maids, servers, bartenders, to maintenance staff. The only service we would rate as poor, were some of the lunch service staff. They seemed more interested in chatting with each other than serving the patrons. There were some post hurricane repairs and painting going on during our stay, but there was no negative impact on the patrons. There was a variety of entertainment and some of it wasn't too bad. The meals were standard AI quality. There were usually enough choices that you could, generally, find something you could enjoy during each meal. The location is a plus for us, as we often go for walks, when not diving. It is an easy walk to shopping.
Brad, 13-night family trip
Verified Orbitz guest review

2/10 Poor

Overall a good hotel. Most of the staff is great but then you have those employees like Pedro in reservations that ruin it for everyone. Everything you can want outside of the resort is within a 20 minute walk and taxis are available. Rooms and A/C are good. Pool is nice and food is okay for an inclusive resort.
Esteban, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I loved the hospitality great staff friendly helpful. Property is clean and well maintained
James, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Stacy, 3-night trip
Verified Hotels.com guest review

6/10 Good

Property is split not two sections, the first with the rooms and pool. You have to cross a four lane road to get to the 2nd part that includes the main dining room, dive shop and very small beach. There is a tunnel below the road but doesn’t include a ramp. The pool is a beautiful and a great size, never looked too busy. Unfortunately there is very little shade in or around the pool resulting in most guests jockeying for the handful of beds near the few trees which provide some shade. Could be significantly improved with parasols provided. The pool snack bar has a small menu (burgers, nachos etc.) which is limiting if you are there for more than a few days. Breakfast, lunch and dinner were all buffet style meals with minor tweaks each day but predominately the same each day. The food was ok, however became monotonous after a couple of days. They could also do with options for children as my kids would not have found much they liked. Overall the property was clean and tidy, the staff were friendly although you would often see them hanging out together around reception resulting in you having to approach/disturb a group of staff to ask a question or get help. I would stay at the hotel again but only if I was using it as a base for travel outside of the hotel. I would not bring my family (children) here as there was little for them and have stayed at other ‘all inclusive’ resorts that are more suited to families.
Stephen, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Ricky, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Short stay
Staff at the front desk, especially Carolina, were very helpful. The rooms are comfortable and clean, with plenty space for your dive bags and your suitcase. I like that they have buffet options for food. Bartenders are always very friendly, and the pool weight staff are very helpful as well. The pool itself is excellent. They have a nice boat dock for scuba/water pick up and a beach area.
Karen, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

When I checked out, I asked for an itemized bill separating taxes , fees, and room charge. Told it couldn't be done. Of course it can; I've stayed there before. There was an additional guest fee for over $300 that shouldn't have been there; I was told it's an Expedia charge; I'd already checked with Expedia and they will refund but hope the hotel would simply take off the charge. I needed to buy Pepsi Bismo; the hotel store wanted 600 pesos--that's $37.50 for something that costs under $3.00 at supermarket. Terrible to do to guests.
Raymond, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 5-night trip
Verified Expedia guest review

10/10 Exceptional

If I came again, I would choose this hotel. Staff is so friendly, respectful and hard working. I have no complaints. My stay has been wonderful and I don’t want to leave.
Gloria, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

It was really nice and staff was very friendly.
Consuelo, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Flies everywhere around the food. Birds roam freely at the buffet likely spreading diseases. Nothing is done to mitigate the birds. Don't drink the water!! Staff is friendly but I would not stay again.
SERGIO, 6-night trip
Verified Expedia guest review

8/10 Very good

Nice place with a supermarket within walking distance. Great hospitality
Michael, 4-night romance trip
Verified Expedia guest review