Av. Bonampak Sm 6 M1 L1, Vancouver Tower, Cancun, QROO, 77500
What's nearby
Plaza Las Americas - 1 min walk - 0.1 km
Amerimed Hospital - 6 min walk - 0.5 km
Dubai Palace Casino - 11 min walk - 0.9 km
Galenia Hospital - 20 min walk - 1.7 km
Tortuga Beach - 12 min drive - 8.6 km
Getting around
Cancun Intl. Airport (CUN) - 16 min drive
Restaurants
Olive Garden - 5 min walk
Toks - 7 min walk
La Taberna de los Amigos - 2 min walk
Sushi Itto - 2 min walk
La Palapita - 3 min walk
About this property
Suites Malecon Cancun
Suites Malecon Cancun puts you just a 5-minute drive from Plaza Las Americas and Plaza 28. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. A terrace and a garden are other highlights. Fellow travelers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
64 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Shared microwave
Shared refrigerator
What to do
Pool table
Access to nearby outdoor pool
Working away
Business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Communal living room
Fitness center
An outdoor pool
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 34
Wheelchair-accessible parking
1 on-site accessible parking spaces
Front entrance ramp
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free local calls
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
A damage deposit of MXN 1000 will be collected before check-in
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Suites Malecon Cancun Aparthotel
Suites Malecon Aparthotel
Suites Malecon Cancun
Suites Malecon Cancun Hotel
Suites Malecon Hotel
Suites Malecon
Hotel Suites Malecon Cancun Cancun
Cancun Suites Malecon Cancun Hotel
Hotel Suites Malecon Cancun
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel
Suites Malecon Cancun Cancun
Suites Malecon Cancun Hotel Cancun
Frequently asked questions
Does Suites Malecon Cancun offer free cancellation for a full refund?
Yes, Suites Malecon Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Suites Malecon Cancun?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Suites Malecon Cancun?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Suites Malecon Cancun?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Suites Malecon Cancun?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Suites Malecon Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (9-min walk) and Dubai Palace Casino (11-min walk) are both nearby.
What is there to do at Suites Malecon Cancun and nearby?
Suites Malecon Cancun has an outdoor pool and a fitness center, as well as a garden and access to a nearby outdoor pool.
What's the area around Suites Malecon Cancun like?
Suites Malecon Cancun is a short 1-minute walk from Plaza Las Americas and 11 minutes' walk from Dubai Palace Casino. Travelers say the area is walkable and good for shopping.
Suites Malecon Cancun Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Dec 2024
Elizabeth
Elizabeth, 4-night business trip
Verified Hotels.com guest review
2/10 Poor
15 Dec 2024
Angeleena
Angeleena, 10-night trip
Verified Hotels.com guest review
8/10 Very good
14 Dec 2024
Verified traveller
7-night trip
Verified Hotels.com guest review
8/10 Very good
27 Nov 2024
Evan
Evan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Friendly and convenient.
Staff was very friendly and accommodating.
Very close to a shopping mall and great location for transportation to the airport, public transit for about 5 minutes and ADO the bus depot.
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 Oct 2024
quynh
quynh, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Verified traveller
4-night family trip
Verified Hotels.com guest review
2/10 Poor
21 Oct 2024
No functional a/c, 36 Centigrade in the room. TV controls did not work. Phone made a crackling sound until we left it disconnected. We were switched to another room by end of day but the AC in that one was banging like a drum set continuously. Since the front desk said there were no other rooms, we checked out the next day. We asked for a refund and they told us to settle with HOTELS.COM. Can we at least get a refund for 3 out of 4 days?
Linda
Linda, 4-night trip
Verified Hotels.com guest review
2/10 Poor
7 Oct 2024
Larry
Larry, 3-night trip
Verified Hotels.com guest review
2/10 Poor
6 Oct 2024
Refund request horrible wedding stay.
I was on a wedding trip to be married it was horrible stay during the time we stayed there the day before our wedding the hotel had no water for 24 hours prior we could not shower use the restroom at a gas station it was the worst experience I have had booking with hotels in years I’ve been a member. I would like a credit on my account for this horrible stay. The hotel offered gallon containers of water and no other relief for our comfort. I would like a refund on my stay or I will have to cancel my membership with hotel use moving forward. My wedding was ruin and after a few weeks of thought we decided that we are valued customers long time and should be refunded for the stay. I am sure it is public records that the hotel and or area around the hotel loss water usage at the time of our stay.
Larry
Larry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
NIck
NIck, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Los apartamentos muy bien, pero esta cerca de una discoteca que tiene musica alta
Carlos
Carlos, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
14 Sep 2024
Shanton Roslyn
Shanton Roslyn, 4-night trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
Tamer
Tamer, 4-night trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
Carlos
Carlos, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sep 2024
john
john, 1-night trip
Verified Expedia guest review
6/10 Good
4 Sep 2024
I wanted to love Suites Melacon but I wouldn't stay here ever again despite the amazing location and connected to a beautiful shopping center with tons of restaurants, stores, and spas. The noise level is not the property's fault thanks to the neighboring concert club arena, nightclubs, and bars; but it would have been a nice courtesy informing the guests. The music is blasting loud from 9pm to 6am!!! You can't sleep without earplugs. We were on the 9th floor. The sound radiates so loud.
If you do stay here then:
Marisol at reception and Daniel Morales at security entrance at E3 were absolutely so friendly and customer serviced. They always had a smile on their faces. Definitely look out for them!
Take advantage of the water jug dispenser for 100 pesos which needs to be paid in cash. You can order this from the lobby reception.
The security deposit is 100USD or 1000 pesos and they give a paper receipt. If you lose the receipt, you are out of luck and won't get your money back. This seems sketchy.
The safe in the room is not operated with a code but rather a key. Lose it and you're screwed.
They only give ONE room key and one access key which is a "private" entrance to the Plaza Malecon Americas mall.
Ashiana
Ashiana, 7-night family trip
Verified Orbitz guest review
6/10 Good
28 Aug 2024
Employee working at the entry gate to the parking garage jumped on the back of my rental vehicle after I accidentally rolled past the gate upon initially arriving to the hotel. One of the worst experiences I've had at any hotel. Would advise tourists to consider taking their business elsewhere due to service.
Brent
Brent, 3-night romance trip
Verified Expedia guest review
6/10 Good
26 Aug 2024
The building was made with cheap labor and materials and looked as such. The overall low level of faux finishes is not odvious in photos but in person the low quality is impossible to miss.
Tyler
Tyler, 4-night trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
very nice and clean very safe
Manuel
Manuel, 4-night family trip
Verified Expedia guest review
6/10 Good
25 Aug 2024
Definitely an amazing place to stay. I stayed in the suit with the hot tub and it was amazing. The location was great for young people who are looking to have fun. There’s a huge shopping mall literally next to the suit, there a bunch of restaurants around the area which close at 5am. The place is nice the only thing I didn’t like was that the towels and overall sheets were tainted with yellow spots. There is cleaning everyday, however the sheets didn’t feel or seemed to be clean. The staff in the reception and in the entrance (garage area) are very nice. However in my room I had 2 bottles of alcohol and it seemed like someone had poured water into it because some of the alcohol froze. Is impossible for liquor to freeze so when I saw that portion of my alcohol was frozen I thought someone must have taken some alcohol and pour water in. I hope I’m incorrect. Anyways, the place is amazing I do hope that the sheets are replaced or cleaned better. Also my hot tub was never cleaned.
Genesis
Genesis, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Aug 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2024
I want to thanks the check in/out girls . Very efficents, professionals and with fantastic attitude. I'll be back soon.
massimo
massimo, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
Very nice place to stay to go to Cancun Cosmetic Dentistry in the mall.