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Hotel Versalles Suites

2.5 star property
Hotel with restaurant, near Plaza 28

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Versalles Suites

Bar (on property)
Gift shop
Front of property
Daily cooked-to-order breakfast for a fee
Front of property - evening/night

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Airport shuttle
  • Area shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Private bathroom
Free bottled water
Cable channels
Iron/ironing board
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, City View

Deluxe Suite, City View

Deluxe Suite, City View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Minibar
Cable channels
Iron/ironing board
Daily housekeeping
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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10.0 out of 10, Exceptional, (2)
The price is CA $79
CA $109 total
includes taxes & fees
Nov 30 - Dec 1
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About the area

Map
Avenida Uxmal Esquina Yaxchilan, SM24 M16 L20, Cancun, QROO, 77517

What's nearby

  • Las Palapas Park - 6 min walk - 0.5 km
  • Plaza 28 - 15 min walk - 1.3 km
  • Plaza Las Americas - 3 min drive - 3.1 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.6 km
  • Ultramar Ferry Puerto Juárez - 5 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪La Parrilla - ‬2 min walk
  • ‪Church's Chicken - ‬1 min walk
  • ‪Subway - ‬3 min walk
  • ‪Porky's Tacos - ‬2 min walk
  • ‪Las Quekas - ‬2 min walk

About this property

Hotel Versalles Suites

Hotel Versalles Suites puts you just a 5-minute drive from Plaza 28 and features a nightclub and a rooftop terrace. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other features include a poolside bar, a snack bar/deli, and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 17 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Nightclub

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 70 to 150 for adults, and MXN 50 to 100 for children
  • Airport shuttle service is offered for an extra charge of MXN 700 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 10 and 15 costs MXN 200 (one-way)

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Versalles Suites Cancun
Versalles Suites Cancun
Hotel Versalles Suites Hotel
Hotel Versalles Suites Cancun
Hotel Versalles Suites Hotel Cancun

Frequently asked questions

Does Hotel Versalles Suites offer free cancellation for a full refund?
Yes, Hotel Versalles Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Versalles Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Versalles Suites?
Yes, there's free valet parking.
Is airport shuttle service offered by Hotel Versalles Suites?
Yes, an airport shuttle is available. The charge is MXN 700 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Versalles Suites?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Hotel Versalles Suites?
No, this hotel doesn't have a casino, but PlayCity Casino (13-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
What is there to do at Hotel Versalles Suites and nearby?
Hotel Versalles Suites has a nightclub.
Are there restaurants at or near Hotel Versalles Suites?
Yes, there's an onsite restaurant.
What's the area around Hotel Versalles Suites like?
Hotel Versalles Suites is in Downtown Cancun, a short 15-minute walk from Plaza 28 and 6 minutes' walk from Las Palapas Park.

Hotel Versalles Suites Reviews

Reviews

7.0

Good

8.0/10

Cleanliness

8.2/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Good

Room was clean. No bugs and everything was tidy. The beds are hard, no hot water in the morning and the smell was clean-but strong. Overall not terrible for an overnight Bc it’s so close to the bus station.
1-night romance trip
Verified Expedia guest review

6/10 Good

everyone at the hotel was very nice but I must say that rooms without windows are hard to deal with. The roof was leaking when it rained hard and the shower didn't evacuate water. Nothing unreasonable given the price but just not the best experience. However the hotel is located next to Mercado 23 which is awesome to visit and near the main ADO bus station which is highly convenient
Francis, 2-night trip
Verified Expedia guest review

2/10 Poor

Poca hospitalidad y mucho ruido muy mal servicio
3-night romance trip
Verified Hotels.com guest review

2/10 Poor

The actual property and conditions did not matched the online advertisements and photos. The place is a dump.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly and secure, the hotel is in the center of downtown a short walk to the central bus terminal, great restaurants and shopping. Staff speaks English/Spanish and assists your stay. I've visited Cancun 3 times for dental treatment and always stay at Versalles. Tip: the bus terminal is the best way to get to and from the airport on a non-stop, modern express bus. Pickup and delivery in front of all airport terminals. Ticket costs $4. No charge for luggage. Or hop a bus to anywhere in Mexico. William
William, 2-night trip
Verified Expedia guest review

4/10 Fair

located very near to the central bus station
this hotel is in great location. yet i had a bad expertise that the room is not soundproof and the reception kept talking all night. every other move within the hotel you can hear it loudly in the room. room is little bit outdated but it's big and the internet is good.
1-night trip
Verified Expedia guest review

8/10 Very good

Cheap and cheerful
Seemingly a family-run affair, all hands were on deck to check us in. Lobby and room were in good condition. Picked the hotel because it was near the bus terminal without being too close, and also near bars and restaurants on Yaxchilan. Room had recently been redone and the table lamps still had their wrapping on them. Saw one tiny cucaracha but no biggie. The only issue was the noise from the bars. I knew we were close and we'd hear them, but I didn't expect the noise to invade the room that badly, or for that late into the night.
Stefan, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

The personal was very kind. Humble hotel, but comfortable to sleep while sightseeing for the day.
Tatiana, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente opción
Es un buen lugar, limpio, buen servicio y económico, muy céntrico y seguro.
Brenda Julieta, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

JAMAS SE HOSPEDEN EN ESTE HOTEL!!!!!!!!!!
El peor hotel que me quede en mi vida, no tienen Limpieza en las habitaciones ! Había tampones con sangre en el inodoro ! La Tv no funciona , no hay agua en la regadera!!!!! Cómo es posible que no tengan agua , no saben ni ellos mismos a qué hora es el desayuno , háganme caso no se queden en esta basura de lugar ! Hay cucarachas en los baños , el manager cubano súper grosero y prepotente cuando le comentamos no nos quisieron apoyar en nada , sabanas sucias , en verdad eviten esta propiedad a toda costa ! Creo que ni merece estar este hotel en esta página web
marcos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

JESUS RAFAEL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

La estancia en el hoteñ me fue super bien nos trataron super bien con amabilidad y respeto todos se portaron super con nosotros estoy encantado con el servicio ña atencion y quiero volver a recervar en ese hotel
Industriales, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ok todo
Muy bien todo.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

キューバ人のホテル
キューバ人の経営のホテルです。キューバが大好きな人にはとても楽しいホテルです。スタッフも親切。 ただ道を渡るとき、近くに横断歩道がないので、動きの悪い人は注意してください。私たちの部屋は２階で階段での上り下りでした。 中扉もありセキュリティーはしっかりしてます。
RURIKO, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Guillermo, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

experience in the hotel
I was damage my finger in the bathroom. The bathroom door, is closing very strong and have sharp edges in aluminum handle. ...............................................................................................................
1-night trip
Verified Expedia guest review

6/10 Good

Me gusta mucho la ubicación y personal del hotel. También muy positivo es el acceso al internet Wifi – en realidad la mejor que encontré en una hotel en el centro de Cancún. El problema son las fiestas del sábado. Se pone la música muy fuerte y tarde y no puedo dormir. Es la segunda vez que ponen una fiesta (creo en el techo del hotel) y no me deja dormir. Entonces si necesitas una habitación (sábado en la noche) y necesitas dormir – mejor de esconder otra. :(
Leon, 2-night trip
Verified Expedia guest review

8/10 Very good

Una experiencia y estancia muy positiva. Habitación grande, limpia y muy buena la ubicación – céntrico y cerca de restaurantes y transpiración (terminal de ADO). EL WIfi – EXCELLENTE.
Leon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente Ubicación
Ubicación en el centro muy conveniente cerca de estacion de autobuses, tiendas, etc. Personal muy atento y servicial.
Marlene, 1-night trip
Verified Expedia guest review

10/10 Exceptional

hotel en la mejor zona de Cancun
Se me hizo muy lindo, la ubicación es muy buena, el hotel estan sus habitaciones cómodas respecto al precio que pague definitivamente lo super recomiendo
alicia, 1-night trip
Verified Expedia guest review

6/10 Good

Avantage: proximité immédiate du terminal bus ADO. Chambre simple, sans fenêtre mais air conditionné. S'assurer que la réservation est bien enregistrée auprès de l'hôtel.
1-night romance trip
Verified Hotels.com guest review

2/10 Poor

sin ventanas
el hotel esta muy incomodo los cuartos muy pequenos. las camas son de piedra con in colchon incomodo
raul, 1-night trip
Verified Expedia guest review