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Kuukum Tulum Hotel

Photo gallery for Kuukum Tulum Hotel

Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio
Premium bedding, down comforters, in-room safe, blackout drapes

Overview of Kuukum Tulum Hotel

VIP Access

Kuukum Tulum Hotel

4.5 star property
Tulum upscale hotel with outdoor pool

8.2/10 Very good

25 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is CA $119
Price available on 12/09/2022
Map
Aldea Zama, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • Tulum National Park - 3 min drive
  • Playa Paraiso - 9 min drive
  • Tulum Beach - 12 min drive
  • Gran Cenote - 13 min drive
  • Tulum Mayan Ruins - 17 min drive
  • Sian Ka'an Biosphere Reserve - 28 min drive

Restaurants

  • Curry by Po Thai - 14 min walk
  • Hunab Ku - 20 min walk
  • La Parrillada - 3 min drive
  • El Vegetariano - 4 min drive
  • La Gloria de Don Pepe - 4 min drive

About this property

Kuukum Tulum Hotel

When you stay at Kuukum Tulum Hotel, you'll be 3 mi (4.8 km) from Tulum Beach and 3.2 mi (5.2 km) from Playa Paraiso. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. This luxurious hotel is also 4 mi (6.4 km) from Tulum Mayan Ruins.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk

Facilities

  • Terrace
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LED TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Kitchen island

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Kukum Tulum Hotel
Kuukum Tulum Hotel Hotel
Kuukum Tulum Hotel Tulum
Kuukum Tulum Hotel Hotel Tulum

Frequently asked questions

Does Kuukum Tulum Hotel offer free cancellation for a full refund?
Yes, Kuukum Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kuukum Tulum Hotel?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at Kuukum Tulum Hotel on 9 Dec 2022 start from CA $119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kuukum Tulum Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kuukum Tulum Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Kuukum Tulum Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Kuukum Tulum Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Kuukum Tulum Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Kuukum Tulum Hotel and nearby?
Kuukum Tulum Hotel has an outdoor pool.
Are there restaurants at or near Kuukum Tulum Hotel?
Yes. Nearby restaurants include Curry by Po Thai (14-min walk).
What's the area around Kuukum Tulum Hotel like?
Kuukum Tulum Hotel is located a short 19-minute walk from Tulum National Park.

Overall score and ratings

8.2

Very good

8.9/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

4/10 Fair

We didn’t have power 3 times during our 5day trip. The power was out more than 6hours each time. All other hotels around us had power but our hotel. No power means no water too. No bathroom water to flush the toilet. We also got robbed by Mexican police in front of the hotel. Took all our money we had on us and even tried to take my husband iPhone too.
Jamel, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and very kind staff. Definitely worth getting the luxury apartment with rooftop private pool!
Steven, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hidden Gem !!!!
What An amazing time my boyfriend and i had at Kuukum Tulum Blanca was a breath of fresh air with her inviting presence I truly felt like home away from home the rooms were immaculate, spacious ,clean and stocked the premises is vibrant soothing and calming and all facilities (ie pools, restrooms gym etc) were in proper working condition food on the property is literally to die for what a fully immersive experience this was 5 starts don’t think just book
shakeira, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property is absolutely beautiful and the staff is extremely friendly and helpful. Lots of restaurants within walking distance
Harvey, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

All round winner
I absolutely loved this place, the apartment I had was beautiful, and all of the staff were really helpful and friendly. Fantastic English speaking on reception which I’m embarrassed to say I needed. Roof top pool was fab and I used it a lot. The area is nice, 5 min walk to a few lovely restaurants and a small supermarket, 15 min walk to the start of the strip going up into Tulum town. I’m a lone female but felt safe walking around even after dark although I would advise having a torch to hand to walk back as the road is still being developed so no street lights yet. The beach is about 4 miles so I hired a bike from the hotel to get there but they can organise a taxi for about 200$mx. I stayed for 2 weeks, and could of easily extended my stay, I may even go back on my return route to Cancun. WiFi was strong and it also has a small gym which I use most days with basic but decent equipment. The kitchen in my apartment had basic utensils, pans and crockery but it was more than adequate to cook a meal and prepare breakfast. I only ate at the restaurant once, and the food was fab. There is a lot of construction happening around the hotel but it’s happening everywhere in that area at the moment and to be honest when I was inside I didn’t hear it at all. The staff are what make this place the best though.
Jade, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is very clean and staff is very helpful , It would be nice to have a coffee maker
william, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Huge rooms very spacious. We enjoyed the private pool
Mandy, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Rochelle, 4-night trip
Verified Expedia guest review

8/10 Very good

The property is actually very nice and well taken care of being right on the edge of the jungle. The front desk clerk Sergio was friendly and accomodating. I asked for extra towels and pillows but never received extra pillows. There is a pool, small gym area and a restaurant onsite where we ordered breakfast a couple of mornings and it was delicious. The hotel room is 2 floors, on the 1st floor the living room has a tv and sofa bed that was comfortable to relax in and there's a restroom. The kitchen has everything you need, refrigerator, stove with pots/pans/utensils and microwave. There's a breakfast nook by the kitchen too. Upstairs is the bedroom and bathroom. The hotel has a/c upstairs and downstairs. I appreciated the front desk lady printing my tickets for XCaret and my Covid Test results for the return flight. Our only issues are that the toilet downstairs overflowed on the 1st day, I called front desk and a crew was sent in immediately and fixed it within a few hours. The other issue is that there is alot of construction in the area so it's noisy and very dusty on the street during the day. I did enjoy using the tomato.mx app to order out dinner every night. I think in 2-3 years the area around the hotel will be fully developed and will be a great place to stay in Tulum besides the hotel zone on the beach. I would stay here again.
Gerardo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Really beautiful zen spot with really friendly staff
Tosha, 3-night trip with friends
Verified Expedia guest review